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Raia Hotel and Convention Centre Alor Setar
Superior Twin - Guestroom, Raia Hotel and Convention Centre Alor Setar in Alor Setar
a large building with a clock on the front of it, Raia Hotel and Convention Centre Alor Setar in Alor Setar
Lobby, Raia Hotel and Convention Centre Alor Setar in Alor Setar
Interior view, Raia Hotel and Convention Centre Alor Setar in Alor Setar
Swimming pool [outdoor], Raia Hotel and Convention Centre Alor Setar in Alor Setar
Swimming pool [outdoor], Raia Hotel and Convention Centre Alor Setar in Alor Setar

Removed from saved list

8.5

Excellent

7,149 reviews

7,149 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Kedah Paddy Museum 5.9 km
Kedah State Museum 7.2 km
Menara Alor Setar Tower 8.3 km
Aman Central 8.5 km
Zahir Mosque 9.0 km
Muzium Di Raja 9.1 km
City Plaza Alor Setar Shopping Mall 9.2 km
Pekan Rabu Complex 9.3 km
Wat Nikrodharam 9.5 km
Rumah Kelahiran Mahathir 9.9 km
Nearby landmarks
D'Futsal Centre & Hostel 190 m
Kolam Pengairan 310 m
Sultan Abdul Halim Airport 2.1 km
Anak Bukit 2.3 km
Pusat Pergigian Angkatan Tentera 2.5 km
Rumah Sakit Angkatan Tentera Kolej Tentera Udara 2.6 km
HN Futsal 2.6 km
Farmasi Berkat Jaya 2.6 km
Suria Healthcare 2.8 km
Polikinik Dr Azhar dan Rakan-Rakan 2.8 km

Raia Hotel and Convention Centre Alor Setar

Lot 3860, Mukim Titi Gajah, Bandar Anak Bukit, Daerah Kota Setar, Alor Setar Kedah., Jitra, Alor Setar, Malaysia, 06550 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jitra part of Alor Setar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Menara Alor Setar Tower. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

BBQ facilities

This property is in high demand!

18 travelers have booked today.

Value for money8.6
Distance to city center8.8 km
Location rating8.4
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport2.1 km

Rooms available at Raia Hotel and Convention Centre Alor Setar

Excellent
Room comfort & quality

8.7

Superior Queen
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 47 m²/506 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 62 m²/667 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
King Studio
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Executive Suite
...
  • Room size: 69 m²/743 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Quadruple Room
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 4 single beds
Enter dates to see prices
Other
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Raia Hotel and Convention Centre Alor Setar?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Raia Hotel and Convention Centre Alor Setar?

Raia Hotel and Convention Centre Alor Setar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 11 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Raia Hotel and Convention Centre Alor Setar also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Raia Hotel and Convention Centre Alor Setar has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Alor Setar with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Raia Hotel and Convention Centre Alor Setar?

There's an additional charge of 29 MYR for adults and 14 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Raia Hotel and Convention Centre Alor Setar?

Raia Hotel and Convention Centre Alor Setar features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Raia Hotel and Convention Centre Alor Setar?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Raia Hotel and Convention Centre Alor Setar. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Raia Hotel and Convention Centre Alor Setar?

On-site venues and convenient event services make Raia Hotel and Convention Centre Alor Setar an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 25 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Raia Hotel and Convention Centre Alor Setar?

Raia Hotel and Convention Centre Alor Setar is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Raia Hotel and Convention Centre Alor Setar?

Anak Bukit is the closest train, metro, or bus station, about 2.2 km away from Raia Hotel and Convention Centre Alor Setar.

What restaurants are nearby Raia Hotel and Convention Centre Alor Setar?

Raia Hotel and Convention Centre Alor Setar is located in Jitra, famous for good restaurants such as McDonald @ City Plaza, Suria and McDonald @ Star Parade.

What popular shopping places are close to Raia Hotel and Convention Centre Alor Setar?

Located in the Jitra area, Raia Hotel and Convention Centre Alor Setar is close to great shopping choices like Jitra Mall.

What are popular attractions near Raia Hotel and Convention Centre Alor Setar?

Guests at Raia Hotel and Convention Centre Alor Setar can easily visit Taman Aman Fasa 2B, Laman Mahsuri Darulaman and Taman Seri Murni located in the Jitra area.

What popular natural sightseeing spots are close to Raia Hotel and Convention Centre Alor Setar?

Raia Hotel and Convention Centre Alor Setar is located in the Jitra area, which is famous for natural sightseeing destinations such as Bukit Tinggi, Bukit Pinang and Darulaman Hills.

See map

Explore the neighborhood

What people love about Raia Hotel and Convention Centre Alor Setar

  • 10

    Exceptional
    Spaciousness

    "The rooms are spacious and clean ."

    ZABIDAH

    |

    March 14, 2023

  • 9.2

    Exceptional
    Staff 

    "Place is clean and staff is accommodative when I requested for change of room"

    nysya

    |

    February 26, 2023

  • 10

    Exceptional
    Location

    "Best location n pool"

    NURUL

    |

    March 12, 2023

Property ranking|Compared to 285 Alor Setar properties
See all rankings
Room comfort score
8.7/10
Room size
37 sqm.
Couples review score
8.6/10
Service score
8.6/10
Better than
99
%
of Alor Setar properties
Bigger than
95
%
of Alor Setar properties
Better than
94
%
of Alor Setar properties
Better than
90
%
of Alor Setar properties
Overall rating:

8.5

Excellent
5,336 reviews
Cleanliness
8.6
Facilities
8.5
Location
8.4
Read all reviews >
What travelers say they love:
Clean Variety food for breakfast Spacious room
NOORA from Malaysia
Family with young children
More about Raia Hotel and Convention Centre Alor Setar

More about Raia Hotel and Convention Centre Alor Setar

Raia Hotel and Convention Centre Alor Setar

With a wide range of services catered to both business and leisure travelers, Raia Hotel and Convention Centre Alor Setar makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Raia Hotel and Convention Centre Alor Setar. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Alor Setar can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Raia Hotel and Convention Centre Alor Setar. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Raia Hotel and Convention Centre Alor Setar which has a selection of halal options. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Raia Hotel and Convention Centre Alor Setar. The many offerings at Raia Hotel and Convention Centre Alor Setar ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside Raia Hotel and Convention Centre Alor Setar and explore Alor Setar during your stay. Your journey through Alor Setar can be completed with a short shopping stop at Aman Central located 8.4 km away. Learn about the city's art history with a day at Kedah Paddy Museum located 5.9 km away, where you can see collections by famous artists.


Reasons to stay here

This hotel's facilities score higher than 91% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

111 mentions

Housekeeping

91 mentions

Swimming Pool

51 mentions

Food & Dining

38 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Lot 3860, Mukim Titi Gajah, Bandar Anak Bukit, Daerah Kota Setar, Alor Setar Kedah., Jitra, Alor Setar, Malaysia, 06550
Excellent
Location

8.4

Airports
  • Sultan Abdul Halim Airport (AOR)
    2.1 km
  • Langkawi International Airport (LGK)
    74.4 km
Public transportation
  • Anak Bukit
    2.3 km
  • Jitra Bus station
    5.5 km
Hospital or clinic
  • Pusat Pergigian Angkatan Tentera
    2.5 km
Shopping
  • Aman Central
    8.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kedah Paddy Museum
    5.9 km
  • Kedah State Museum
    7.2 km
  • Menara Alor Setar Tower
    8.3 km
  • Aman Central
    8.5 km
  • Zahir Mosque
    9.0 km
  • Muzium Di Raja
    9.1 km
  • City Plaza Alor Setar Shopping Mall
    9.2 km
  • Pekan Rabu Complex
    9.3 km
  • Wat Nikrodharam
    9.5 km
  • Rumah Kelahiran Mahathir
    9.9 km
Nearby landmarks
  • D'Futsal Centre & Hostel
    190 m
  • Kolam Pengairan
    310 m
  • Sultan Abdul Halim Airport
    2.1 km
  • Anak Bukit
    2.3 km
  • Pusat Pergigian Angkatan Tentera
    2.5 km
  • Rumah Sakit Angkatan Tentera Kolej Tentera Udara
    2.6 km
  • HN Futsal
    2.6 km
  • Farmasi Berkat Jaya
    2.6 km
  • Suria Healthcare
    2.8 km
  • Polikinik Dr Azhar dan Rakan-Rakan
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee11 MYR
  • Distance from city center8.8 km
  • Travel time to airport (minutes)6
Extras
  • Breakfast charge (unless included in room price)29 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of rooms 202
  • Year property opened2013

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

Reviews of Raia Hotel and Convention Centre Alor Setar from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.5
Location8.4
Room comfort and quality8.7
Service8.6
Value for money8.6
High score for Alor Setar
Rating
9+ Exceptional (963)
8-9 Excellent (324)
7-8 Very Good (475)
6-7 Good (157)
<6 Below Expectation (224)
Time of the year
Mar - May (383)
Jun - Aug (445)
Sep - Nov (551)
Dec - Feb (764)

Show reviews that mention 

Showing 2,143 verified guest comments
12345
10.0
Exceptional
Widad from Malaysia
Family with young children
SUITE SUITE STUDIO
Stayed 1 night in February 2022

Spacious room (Suite) and Good Facilities”

Location: 4.5/5 Check in: 4/5 Room condition: 4.5/5 Breakfast spread: 4/5 Facilities: 4.5/5 Overall, this is a good stay. Check in took more than 15 minutes despite not many people. Booked junior studio suite and standard twin room. The suite is spacious and very comfortable for 3 adults (we requested additional bed @ MYR 50+, w/o breakfast). Pool was originally created to separate men and women but it is not separated anymore, so ended up with 2 pools for kids and 2 pools for adults. Breakfast spread is okay - no traditional kuih though. Many foodpanda options available. Close to city center, Aman Central and recommended eateries.

Reviewed February 04, 2022

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Dear Ms Widad, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. Thank you for taking time to feedback to us your concern with your recent stay. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our Hotel. Our apologies for any inconvenience caused during your stay. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar. Thank you,

Responded April 10, 2022
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Azwan from Malaysia
Family with young children
Superior Room
Stayed 1 night in June 2022

Clean hotel and friendly staff”

The hotel is very clean and they provide sejadah for prayer in every room. Staffs also very friendly and helpful. Also I would recommend each of you to give tips to staff who help to carry your luggage, please la dont be too kedekut, it wont kill pun to give few notes to them. I saw some people muka tak malunya minta tlg and say thanks without giving some tips like hello i know they are being paid but why not appreciate them through tips kan. And would definitely be staying at this hotel in the future.

Reviewed June 10, 2022

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Dear Azwan Thank you for staying with Raia Hotel and thank you for taking your time to share your experience with us. We appreciate your kind feedback and ratings. We are glad to hear about your pleasant stay. We hope to see you again soon!

Responded June 14, 2022
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Ruzila from Malaysia
Family with teens
Superior Queen
Stayed 1 night in September 2019

Best hotel”

If you are travelling by airplane, this hotel is good because it is very near the airport. The view for rooms facing the airport is simply awesome. You get to watch airplanes flying in and out. Plus, the paddy field view is simply breathtaking. Rooms are very spacious, clean and comfortable. The staff handles things well

Reviewed September 06, 2019

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10.0
Exceptional
Sabrina from Malaysia
Family with teens
Stayed 1 night in February 2020

The best hotel in Alor Setar!”

I booked family suite room and it was very comfy to stay with your family with the nice view of paddy field on the 6th floor of the building. Most importantly about the room is, the toilet was very clean. They also had a variety of food for breakfast. All i can say is TH Hotel are very recommended for you to stay in.

Reviewed February 22, 2020

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Assalamualaikum W.B.T Dear Mr/Mrs, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar. Thank you,

Responded May 04, 2021
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Nurul from Malaysia
Family with young children
Superior Twin
Stayed 1 night in February 2019

Awesome”

This is my 2nd time stay at TH after Kota Kianbalu . Both hotel meet my expectations .. Basically i choose hotel with high rating, 8 and above. & My concerned is cleanliness of the room n toilet. I wish to come back again. Pool separated between Men & Women, but just wonder whether can be seen from the room hoter or not.. Overall is superb.. tq TH

Reviewed February 08, 2019

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10.0
Exceptional
Aminuddin from Malaysia
Business traveler
Superior Queen
Stayed 1 night in January 2020

Good hotel in terms of: cleanliness, good staff, location and price.”

Wide room for single use and easy to find eateries near the hotel. Thumb up for its cleanliness and you are well greeted once stepped inside. Overall it was a good hotel and fully recommended to others.

Reviewed February 01, 2020

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10.0
Exceptional
Yusoff from Malaysia
Family with young children
Stayed 2 nights in October 2019

Great place and loving it”

The staff were all nice, friendly and helpful. The breakfast was great especially the hot cooking cucoq. The room was great and very clean. Would love to come again if there is a chance.

Reviewed October 09, 2019

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10.0
Exceptional
Fatima from Malaysia
Business traveler
Superior Queen
Stayed 1 night in July 2019

Good overnight stay at TH Hotel Alor Setar”

TH Hotel Alor Setar staff provided excellent, efficient service. The room was spacious and clean. There was quite a good and tasty spread for the buffet breakfast.

Reviewed July 23, 2019

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10.0
Exceptional
Mohd from Malaysia
Business traveler
Superior Queen
Stayed 1 night in December 2019

Overwhelming with joy”

I was overwhelmed with joy here. The room, big & comfortable. The service, great. The staff, always smile. It's great to comeback again. Worth the money we paid for.

Reviewed December 17, 2019

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10.0
Exceptional
Ruzila from Malaysia
Family with teens
Stayed 2 nights in August 2019

The best hotel”

Room is clean, spacious and definitely comfortable. The staff at the reception, the coffee house, the concierge, the bell boy, and varieties of other staff are really friendly. They handled things very well

Reviewed September 06, 2019

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Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar.

Responded February 09, 2021
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
SITI from Malaysia
Family with young children
Superior Queen
Stayed 1 night in March 2020

Always #1 choice in Titi Gajah”

my fav hotel everytime i went to Alor Setar (Titi Gajah to be exact). breakfast was good, room is clean (spacious!!!!) staff is wonderful.

Reviewed September 23, 2020

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Dear Mr/Mrs, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First, we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar. Thank you,

Responded November 26, 2020
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Jastini from Malaysia
Family with teens
Stayed 1 night in August 2019

Spacious and clean room”

spacious room and clean. hassle free during the check in and check out. however TH Hotel should improve their selections of food for breakfast. cold food, and didnt up to the par the price you pay for a room.

Reviewed September 05, 2019

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10.0
Exceptional
Azman from Malaysia
Family with young children
Stayed 1 night in October 2019

I like the paddy field view”

Overall is OK. Room is spacious & clean. Many choices of breakfast. Nice view of paddy field surrounding the hotel. Nearby attractive places. Will stay again in future.

Reviewed October 30, 2019

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10.0
Exceptional
Ahmad from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in March 2022

Good stay”

Very nice short stay. Very near to airport. Can get rental car at the airport easily. Very convenient stay if travelling to Alor Setar by air. At first the reception gave us undone room (accidentally, obviously) but then with one short phone call the staff came up and change us to new room and apologise. Everything after that is a smooth experience

Reviewed March 19, 2022

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Dear Mr Ahmad, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar. Thank you,

Responded April 04, 2022
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
MOHD from Malaysia
Family with young children
Superior Twin
Stayed 1 night in December 2019

Good hotel”

Very comfortable..superb breakfast..location near to airport..my son enjoy looking the aeroplane landing and fake off from window at room..swimming pool safe for children..everything ok..will stay here again if come to Alor Setar..

Reviewed December 12, 2019

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9.6
Exceptional
NURUL
Business traveler
Superior Twin
Stayed 1 night in August 2019

Will definitely stay here again!”

Was here for work. So near to the Airport and surrounded with sawah pagi. Such a great view. The room is super clean and the bed sheets also so wangi!! Love it!! Breakfast was good too!! Love it! The only downside is there is no food area in the vicinity which you can just walk. and theres no grabfood/foodpanda. Need to grabcar or order room service. But overall is really a pleasant stayy compared to my night before at one of the 4 star hotel in Alor Setar. :)

Reviewed September 03, 2019

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9.6
Exceptional
Fatima from Malaysia
Business traveler
Superior Twin
Stayed 1 night in March 2020

Good, clean hotel with polite service”

The hotel is a decent hotel for everyone, travelling with family or on business. The rooms are sufficiently roomy & clean. Polite and efficient service is provided as soon as you walk in the door. The hotel is situated near the airport so it's very practical ... you don't have to travel miles to get to the hotel after you are tired from your flight. The hotel is surprisingly quiet even when it is within a short distance from the airport. The hotel cafe serves ample portions of local and western favourites, hence it is better to share. I recommend booking early as it is a popular hotel ...

Reviewed March 06, 2020

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Assalamualaikum W.B.T Dear Mr/Mrs, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar. Thank you,

Responded April 18, 2021
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Nasya from Malaysia
Family with young children
Superior Queen
Stayed 1 night in December 2021

Clean ”

Overall, I had a great experience with the this hotel. The staff was incredibly helpful, and the amenities were great. The room was clean and my kid really love the pool.

Reviewed December 18, 2021

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Dear Mrs Nasya, Warmest greeting from RAIA Hotel & Convention Centre Alor Setar!!! First of all we would like to thank you for choosing and trusting RAIA HOTEL & CONVENTION CENTRE ALOR SETAR. It was indeed a pleasure to have you in our hotel recently. We thank you for taking time to share with us your experience while you were here at hotel. Please be assured that guests' comfort and well-being are our priority, therefore, our Hotel Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquillity of Raia Hotel & Convention Centre Alor Setar.Thank you.

Responded January 23, 2022
Raia Hotel and Convention Centre Alor Setar
10.0
Exceptional
Noor from Malaysia
Family with young children
Superior Queen
Stayed 1 night in November 2019

Comfortable and spacious for kids”

It is clean, comfortable, and spacious for family with kids. They provided most amenities except toothbrush kit and sewing kit. Other than that, everything is good

Reviewed December 08, 2019

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10.0
Exceptional
Ruzila from Malaysia
Couple
Superior Queen
Stayed 1 night in September 2019

Great one”

Two nights before we were given a complimentary suite (because we had our wedding there). On the third day when we wanted to check out of our suite and check in the room that we have previously booked online, the hotel told us that we could continue staying at our suite. Instead we only need to pay a sum voila the room is upgraded. Thank you

Reviewed September 07, 2019

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