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2,361 reviews
2,361 reviews
"Big and clean room!"
"We enjoy staying here ! I reserved the lake view and it was week worth it ! Our room was clean , modern and has a whirlpool jacuzzi!"
"Good location in ita thao."
"Great location, great lake view, few step walk to the deck"
"Room is huge, with a jacuzzi in the room, and a balcony overlooking Sun Moon Lake."
8.9
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. This 4-star property features fitness center to make your stay more indulgent and memorable.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Car power charging station
3 travelers have booked today.
Value for money | 7.6 |
Location rating | 8.9 |
Nearest airport | Taichung Airport (RMQ) |
Distance to airport | 56.2 km |
What time is check-in and check-out at The Crystal Resort Sun Moon Lake?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Crystal Resort Sun Moon Lake?
A stay at The Crystal Resort Sun Moon Lake also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Crystal Resort Sun Moon Lake has a car park that's close to the resort. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nantou with private transportation, the resort can arrange taxi service.
Is breakfast offered at The Crystal Resort Sun Moon Lake?
Western breakfast is available for guests. There's an additional charge of 495 TWD for adults and 385 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
What are my dining options at The Crystal Resort Sun Moon Lake?
The Crystal Resort Sun Moon Lake features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.
Can special events be hosted at The Crystal Resort Sun Moon Lake?
You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at The Crystal Resort Sun Moon Lake. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.
Can business events be hosted at The Crystal Resort Sun Moon Lake?
On-site venues and convenient event services make The Crystal Resort Sun Moon Lake an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the resort can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Crystal Resort Sun Moon Lake?
The Crystal Resort Sun Moon Lake does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to The Crystal Resort Sun Moon Lake?
Shuiwatou Trail bus station is the closest train, metro, or bus station, about 1.3 km away from The Crystal Resort Sun Moon Lake.
What restaurants are nearby The Crystal Resort Sun Moon Lake?
Restaurants including The Yummy, Sun Moon Lake Hui Yuan B & B Restaurant and Yi Long Ge Wan Thao Tribe Specialty Restaurant are popular in The Crystal Resort Sun Moon Lake’s neighborhood which is known as Sun Moon Lake.
What popular shopping places are close to The Crystal Resort Sun Moon Lake?
Located in the Sun Moon Lake area, The Crystal Resort Sun Moon Lake is close to great shopping choices like Ita Thao.
What are popular attractions near The Crystal Resort Sun Moon Lake?
Guests at The Crystal Resort Sun Moon Lake can easily visit Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple located in the Sun Moon Lake area.
What popular natural sightseeing spots are close to The Crystal Resort Sun Moon Lake?
The Crystal Resort Sun Moon Lake is located in the Sun Moon Lake area, which is famous for natural sightseeing destinations such as Siang Shan Bikeway, Sun Moon Lake Bikeway and Yidashao Lakeside Trail.
8.4
"Big and clean room!"
jieying
|
March 18, 2023
10
"We enjoy staying here ! I reserved the lake view and it was week worth it ! Our room was clean , modern and has a whirlpool jacuzzi!"
Julie
|
April 26, 2022
9.2
"Good location in ita thao."
Leslie
|
December 2, 2022
The Crystal Resort Sun Moon Lake
Maximize your Nantou adventure with a stay at The Crystal Resort Sun Moon Lake.
The Crystal Resort Sun Moon Lake provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Nantou can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at The Crystal Resort Sun Moon Lake. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the The Crystal Resort Sun Moon Lake. The resort is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Crystal Resort Sun Moon Lake offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, The Crystal Resort Sun Moon Lake can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at The Crystal Resort Sun Moon Lake. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Reasons to stay here
Verified reviews for this resort's food and dining options score it better than 94% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 89% of the city's other options.
This accommodation beats more than 94% of competition in the city on room comfort.
7.5
Breakfast
32 mentions
View
24 mentions
Food & Dining
20 mentions
Housekeeping
16 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.
Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.
Show reviews that mention
Amazing view”
We enjoy staying here ! I reserved the lake view and it was week worth it ! Our room was clean , modern and has a whirlpool jacuzzi! Thr staffs were super friendly and helpful ! We had a great time ! Definitely will come back!
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Great spot on Sun Moon Lake”
The location and views from the room were great. The staff were most helpful and friendly. One (tiny) suggestion for improvement-the room carpet has seen its better days and should be replaced. But, all in all, this was our favorite stay in Taiwan!
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感謝您的評價與支持 地毯部分會再請工作人員保養與清潔
Great room with view”
Very clean room. Nice staff helping everything. Graat view to see the lake.
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感謝您的評價 希望能夠再次為您服務
Luxurious comfortable Hotel ”
This boutique hotel was centrally located just next to Idashao boat pier and it is very close to eating and shopping facilities. Hotel was very posh with "atas" feel be it at lobby, breakfast area or the room. The 2 nights stay was well worth it with friendly and very competent hotel staff.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Great view, Great location, & Great service”
We total have 3 groups of family went for vacations at "The Crystal Resort Sun Moon Lake". The outside view from the room is excellent, like it very much. Location was just beside the main street, very convenient. The hotel staff was very helpful with the travel information, great service , and nice. If have chance will plan to arrange to there again.
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Appreciate for your like. Its our pleasure to help and provide the best service to every guest. We are happy to see you again, looking forward to your visit next time.
Exceptional”
the room is great with nice lake view. room facilities is great with long bath and jacuzzi.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
A little piece of heaven”
The hotel is well situated and our room had an amazing view of the lake and mountains. The staff was very friendly and helpful. The only tiny improvement I would suggest is replacing the room carpet. Other than that, the bed, the bath, and the amenities were top-notch. We enjoyed our stay immensely.
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感謝您的評價與支持 地毯的部分會再請工作人員保養與清潔
Good location and clean hoel”
Small hotels but the room is spacious with a good lake view. The staff is attentive and helpful.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
good”
good location and clean hotel
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
good ”
good and clean hotel
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Nice hotel and helpful staff”
It’s a small hotel located just right next to Sun Moon Lake. We booked a suite lake view room which has a balcony we can sit there watching how beutiful the lake is and enjoying the cool weather anytime we want. We also like the automatically toilet in the bathroom, very convenient. Will consider staying here again next time when we are back in Taiwan.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Clean hotel with good view”
Very spacious room and nice facilities with a lovely rooftop view of the lake. Housekeeping staff were very hardworking and on the ball. Most staff were very helpful and accommodating except for one of the night-time shift staff who didn't seem to be putting in much effort into requests. Great location for access to ferries but will require a ~500m walk if taking the bus from Shuishe. Great to have the Itathao street market just outside too. Easy access to lots of good food and shops! Prices were a bit on the high side but in line with the generally-higher prices of Sun Moon Lake. We quite enjoyed this stay as a relaxing break after exploring Taipei the previous week. Sounded grander than it is though. Felt more like a boutique hotel than an actual resort.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Clean property with great views of the lake! ”
The room was clean, and my kids loved the bathtub. It is also just right next to the night market - though the entire in general is very small - just 1.5 streets of food/ shops which close before 8pm. So the DVD rental was very useful in helping keeping the family entertained at night. The view of the lake at the breakfast area is beautiful.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Chan Hiong Young ”
Everything perfect, except resort hotel is a little bit pricey
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Very good location”
Place is located just next to pier, very close walk. Close to ropeway and market. Hotel staff are very friendly. Breakfast view is awesome, breakfast menu just okay! Overall clean and decent place for a short stay
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感謝您的評價與入住
Good location and view.”
The hotel is a little outdated but the room is generally clean. Nice staff. Great Lake view.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Perfect Location”
This hotel is located right across from the lake. Room was quite spacious and comes with a nice sized TV with a surround sound system. Free DVDs for rent is available in the lobby. Only downside to this hotel is the carpark is quite a distance away but the staff is very helpful and will give you a ride on their moped from the hotel to the carpark. Staff members in the lobby were very friendly as well.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Great location and lovely staff”
We really enjoyed our stay. The AC worked great, the lake view family room was fantastic. Great value for the price. Breakfast first day was just ok and second day we really enjoyed the pasta. Can’t beat the location. Also appreciated the elevator (traveling with a stroller), and nice touch with the coffee in the lobby.
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Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Great location by the Lake”
We chose a Lake View room (you must specify - and pay - if this is important to you). Friendly staff - in an informal way. Perfect place, by the Lake. Decent breakfast. Used the restaurant one evening and had a very good meal. (Fixes menu/fixed price).
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Dear Guest of honor Thank you so much for such a positive review of the The Crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards
Good and clean hotel”
Room is very nice, luxurious and excellent view of the lake. My only complaint is the fitness facility looks like a play room, only cardio machines. No weights what so ever or muscle building machines. Wouldn't bother using that facility since it's small and lack ventilation. Also you can get plenty of cardio work out just by cycling around the lake. They do have parking but it's a 5 to 10 min walk in an open carpark. Not really located close to the hotel.
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Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Inn Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.