The Sebel Auckland Viaduct Harbour
Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sky Tower. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

ALLSAFE
Your Health and Safety are our Absolute Priority

Airport transfer
Bicycle rental
Pets allowed
Car park
Hot tub
Front desk [24-hour]
Check-in/out [express]
All Blacks test One night stay over”
It was ideal in terms of location. Right next to the vital hub of Auckland the viaduct.
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Great accommodation”
awesome location - overlooks viaduct and has access to viaduct from hotel lobby
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Exceptional”
We got to try it at half price.great evening
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Super Location & staff”
Initially had a 1st floor room (unable to sleep due to noise and room was old in need of renovating missing basics and generally dark) staff kindly moved to same size room on 3rd floor - complete change of experience modern room, lots of natural light great view & full amenities. Would definitely return again but make sure at least 2nd floor in my opinion. Staff super friendly and helpful. Location great, parking ok if you know where to look.
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Hi Jane, We very much appreciate your comments regarding your stay at our hotel. I am sorry to hear about the noise issue and the room conditions during your stay with us. I am really glad that our team was there to help you and moved you to another room. It is always a pleasure to receive a constructive feedback like this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Edith Singgih Room Division Manager
Excellent”
The situation of the hotel is excellent and the room was spacious and comfortable. We had a great couple of days. The front of house staff were wonderful.
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Exceptional”
Excellent stay. Staff very helpful
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Dear Catherine, Thank you very much for taking the time to review The Sebel Viaduct Harbour Auckland. I am absolutely delighted to hear that our staff were a highlight of your stay, and I will be sure to share this review with all our teams as encouragement to ensure each guest experience is as good as it can be. I will also have to agree that our location is next to none, and offers fantastic easy access to majority of what Auckland city has to offer. We will wish for the pleasure of welcoming you back to our hotel in the near future. Safe travels, See you next time! Lily Li Assistant Manager
Very good”
Perfect location but although it was super clean needs a renovation as is very "tired"and older decor. I'd suggest getting a wharf view as we had the city and looked out onto the motorway ramp which wasn't great!
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Best Location in Auckland”
Room very compact but functional. However the draw is the location. The lobby literally exits onto the Viaduct surrounded by multimillionaire's yachts and the city's "must be seen" hot spots. Auckland's great sea food and nightlife restaurants line the harbour wall and mean you never actually need to walk more then a few hundred steps to have a fantastic couple of days. Parking was quite contrived and passcode needed from the lobby to enter the basement. Parking also very expensive at nearly $40 per day. Staff did not help with bags to and from the car park or lobby to the room but were efficient on every other request. Many rooms have very bad view of multi story car park so if you crave a sea view you will need to pay up or book ell in advance.
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Rooms average but great location ”
Room over looked the highway out the back. I thought overpriced but its the place to be!
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Suite Review”
A little dated but good value. Excellent waterfront location.
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Disappointing”
For the price disappointing, obviously we must be paying for the view. Small bedroom, small bed. A little dated. And someone at the Fox started play loud music from 5am onwards. When they stopped at 6.30am and loud buzzing sound started . We left early at 10am , we had a late check out due to the late check (our room was ready) but we were over the place.
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Internet ”
$10 a day for internet should be free disgraceful no real customer service manager not friendly needs to raise its standards for its location would call it ordinary.
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Sebel Stay”
Booked a suite with a balcony but did not get this. No bath robes & mini bar in room as stated in information guide. Hotel had excessive amounts of vacancy yet put on 2nd floor so minimal privacy.
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Lights are on But”
We could not close the door in the wardrobe so the light stayed on. We still can't close the door but they switch the light off which means, we can sleep tonight. I asked to move to another room why they fixed it but they are not interested.
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Dear Ross, Thank you for taking the time to tell us about your experience at our hotel. I am really sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us and I want to make sure that our Maintenance team look into this wardrobe light urgently and address the issue. I couldn't seems to find your booking in our system. Do you mind sharing your booking details by contacting me on h8759-om@accor.com? I want to ensure that we address this matter at the earliest. Again, I am really sorry to hear about your experience with us. I really appreciate you sharing your concerns. It is always through a feedback like this that we are able to continuously improve our services and products. I hope that the incident will not deter you from choosing to stay at our hotel again in the future. I look forward to hearing from you soon. Warm Regards, Edith Singgih Room Division Manager
Awful - AVOID +++”
I'll be escalating my concerns to Auckland Council and Tourism NZ as it was literally the worst experience ever. Staff need to be completely retrained.
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Excellent location close to action ”
this was my second stay at the sebel suites. its clean, the staff are very friendly and helpful. my studio room was big, clean, quiet (despite being so close to the bars, restaurants and cafes) and very comfortable with everything i needed, including washing machine and dryer! its a short walk into auckland city business district and a number of the cafes/restaurants allow you to charge back to your room.
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Incredible rooms and views”
The Sebel is located in a fantastic part of the Auckland Viaduct and is right above the main restaurant bars and nightlife but rooms are very quiet. Very luxurious rooms.
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Very Comfortable”
The hotel staff was extremely helpful with handling our luggage. We had a tight schedule, dropping off our luggage and getting to an appointment. The staff took our luggage and transferred it to our room when available. The room was large and very comfortable. Again the staff was most helpful from our first walking through the door all the way to our exiting the hotel after checking out of the hotel. We highly recommend the hotel and should we ever return to Auckland, we will stay there.
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Excellent location”
Stayed 3 nights here and it was fabulous! Checking in and parking is easy here. We had fantastic foods Harbour viaduct, chilled out at night and walked back to hotel. Maritime is also just next to our hotel! Everything is really perfect! When I dialled reception for towels, they came to my room almost instantly!!! In other hotels, it probably takes them half an hour or so! Really Le Accor group, its really best. :)
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Great views, great rooms and great location.”
We always stay at the Sebel Suites when visiting Auckland as its convenient central location suits us. We both like to wake up in the morning and look out over the marina and boats and take in the sounds and atmosphere around the hotel. Service is of a high standard and staff are very helpful
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