Berjaya Praslin Resort
Berjaya Praslin Resort
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Deluxe Family Room - Bed Berjaya Praslin Resort
Deluxe Family Room - Bed
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Lobby Berjaya Praslin Resort
Lobby
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Interior view Berjaya Praslin Resort
Interior view
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Interior view Berjaya Praslin Resort
Interior view
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Excellent
Location
8,5
See all 42 photos Berjaya Praslin Resort
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Good
From 188 reviewsSee what guests said
6,7
/
10
Value for money6,5
Location rating8,5
Nearest airportGrand Anse - Praslin Island Airport (PRI)
Distance to airport5,6 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
This property is in high demand!Last booked 12 hours ago
Deluxe Family Room
Deluxe Family Room
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
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Standard Double Room
Standard Double Room
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  • Room size: 40.5 m²/436 ft²
  • Garden view
  • 1 double bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
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  • Room size: 95.2 m²/1025 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
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Standard Junior Suite
Standard Junior Suite
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  • Non-smoking
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Family Room Standard
Family Room Standard
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    DOUBLE DELUXE - BED AND BREAKFAST
    DOUBLE DELUXE - BED AND BREAKFAST
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      Junior Suite Triple
      Junior Suite Triple
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        DOUBLE DELUXE - FULL BOARD
        DOUBLE DELUXE - FULL BOARD
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          Standard Single
          Standard Single
          ...
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            Room Deluxe
            Room Deluxe
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              More about Berjaya Praslin Resort

              More about Berjaya Praslin Resort

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (188)Booking.com Reviews (104)
              Cleanliness6,4
              Facilities5,8
              Location8,5
              Room comfort and quality6,5
              Service6,5
              Value for money6,5
              Provided by verified guests of Agoda
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              Room type
              Deluxe Double or Twin Room
              Deluxe Family Room
              Standard Double Room
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              Showing 164 verified guest comments
              12345
              5,6
              Sanjay from India
              Couple
              Standard Double Room
              Stayed 5 nights in September 2018
              Above average”
              Location is excellent and so is the look of the property.The facilities therein/Restaurants are good. However the staff at front desk and houskeeping need more professionalism. While checking in, the lady at front desk (supervisor as she never wore her name plate) was very rude.The room(standard) given to us was much smaller with no WiFi connectivity and different from the description/pics shown at Agoda. When we complained,we were shown another room where the minibar was placced on top of center table and no luggage rack in room but the the lady cited above refused to change our room because as per her we sat on bed of first room for 5 mins.During our stay of 5 nights in that "dingy" room, the bedsheets were never changed.Towels as per housekeeping were not to be changed everyday.Even the bathmat despite full of sand was not changed in last 3 days. Toiletries/ tea coffee sachets were not properly replenished.Excellent property managed poorly.They need to learn a lotfrom Berjaya Mahe
              Reviewed October 11, 2018
              2,8
              Monika from Poland
              Couple
              Deluxe Double or Twin Room
              Stayed 4 nights in September 2018
              Terrible place, stay away from. Pictures at Agoda are splendid but the reality is totaly different! ”
              We have been cheated by the hotel! We paid extra for the deluxe room but obtained a nasty, awful room, dark as a dump, with a disgusting bathroom from the 80s, a very hard mattress on which it was hard to sleep. Once a worn floor for our 4 days stay! Dirty and mold in the bathroom and not fresh, dirty bedding were depressing. In the pictures, the rooms are beautiful but in reality a drama! We do NOT recommend it! we saw the delux rooms in the pictures and looked completely different than ours. We reported it at the reception and the manager told us that we have an even better room - a family room ... embarrassment ... he probably did not see our room number 315. We have a lot of pictures. Breakfast was very poor and monotonous. Internet only for 1 device and barely worked, even at the reception hard to download emails. This hotel absolutely does not deserve 3 stars.
              Reviewed October 01, 2018
              5,6
              ERAN from Israel
              Couple
              Standard Double Room
              Stayed 1 night in September 2018
              Great location, bad rooms”
              The rooms just don't worth the money. Not clean and old. Nice pool, nice location, nice stuff. There are better accommodations in cote d'or (which is good location in Praslin) so go there.
              Reviewed September 27, 2018
              5,6
              Ifeoma from United Kingdom
              Couple
              Standard Double Room
              Stayed 4 nights in July 2018
              Above average”
              I would only recommend this resort because of the restaurant: the pizzeria . the food was excellent and the restaurant staff very helpful and attentive. The restaurant manager was very curteous and enthusiastic about the business. Ask for a whole grilled fish. the breakfast was very good too. I'd recommend the omelettes which were made to order. The hotel staff however, were less helpful. they seemed reluctant to give simple advise on travel tips etc. we were supposedly upgraded to an executive room. but we had to on arrival ask for a change of sheets as our sheets had stains on them. the room floor had not been vacuumed and there were hairs everywhere Also the towels were not changed daily, and we had to ask for a change before we got one. the positive points however was that the air conditioner worked very well, which was a nice relief as the weather was very warm during our stay. And we were given 2 complimentary bottles of water per day.
              Reviewed August 06, 2018
              Dear Guest, Greetings from Berjaya Praslin Beach Resort! Thank you for taking the time to tell us about your experience at our resort. Our sincere apologies for the inconvenience caused. We very much appreciate of your comments and bringing it to our attention. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards, Zaharudin Abdul Jalil (Mr) General Manager
              Responded August 10, 2018
              Berjaya Praslin Resort
              7,2
              Very good
              Flurin from Switzerland
              Couple
              Deluxe Double or Twin Room
              Stayed 7 nights in July 2018
              Go there only if you have a discount on the room rate!?!”
              We enjoyed our stay, but we paid only 105€ per night for a deluxe room (small chalet with terrace and outdoor furniture) instead of 175€. We think that the real rates of the rooms are too expensive and not valued for money at all and you should not choose this hotel if you don't have a fair discount. However, we were happy the whole week, the hotel is well located, the entourage is quiet, and the restaurant the closest display fair prices and good meals/huge portions. Octopus Divers were also nice. The girls at the reception were nice, but not always very helpful! We hope the manager will train them properly or, at least, be managing enough to show himself once a day (we did not see him during the whole week). What was disappointing: the veeeery slow internet free for only one device and the rate of 100 SCR/min to call oversea (instead of 9 SCR with a local mobile phone)!?!
              Reviewed August 01, 2018
              Dear Flurin, we thank you for your recent with us, and do apologies from the receptionist unfriendly attitude while we address this issue to concern section. Thank you.
              Responded August 24, 2018
              Berjaya Praslin Resort
              7,2
              Very good
              Cam-Phat from Switzerland
              Family with teens
              Deluxe Double or Twin Room
              Stayed 4 nights in July 2018
              Es könnte besser sein!”
              Die Lage des Hotels ist zentral und doch sehr ruhig. Die Anlage ist sehr gut konzipiert, wenn sie richtig geführt und unterhalten wird. Wir buchten zwei Deluxe-Zimmer und bekamen ein renoviertes und ein altes Zimmer, sodass der Unterschied sehr offensichtlich ist! Das meiste Personal ist hilfsbereit, wirkt jedoch häufig unterkühlt. Ein kleines Lächeln an den Lippen würde nicht schaden. Das Frühstück ist in Ordnung, aber sehr monoton. Tag für Tag werden die selben Produkte aufgestellt. Beim Aufräumen und Nachfüllen der Produkte wäre ein bisschen mehr Fleiss erwünscht.
              Reviewed August 01, 2018
              Lieber Cam-Phat, Grüße aus Berjaya Praslin Beach Resort! Vielen Dank, dass Sie sich die Zeit genommen haben, uns etwas über Ihre Erfahrungen in unserem Resort zu erzählen. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Wir wissen Ihre Kommentare sehr zu schätzen und weisen darauf hin. Wir haben Ihr konstruktives Feedback mit unserem Team geteilt, damit sie sich ihres Beitrags bewusst sind, um Ihre Erwartungen zu erfüllen und zu erfüllen. Wir freuen uns auf eine weitere Gelegenheit, Sie mit unserer Seychellois Gastfreundschaft zu begrüßen und Ihnen wieder zu dienen. Thank you.
              Responded August 24, 2018
              Berjaya Praslin Resort
              3,6
              Raymond from Netherlands
              Couple
              Deluxe Family Room
              Stayed 2 nights in March 2018
              Only the location is great ”
              Totaly overpriced. This, what they called a resort, is far from what you expect. The room was maybe in the 50 ties, new, but since then nothing changed and nothing has been cleaned anymore. old dirty etc etc. Breakfast was ok, restaurant also ok but there are better ones arround. For what you pay... Look for something else...
              Reviewed March 14, 2018
              Dear Mr Raymond, Thank you for sharing your experience staying at our resort. We are truly sorry that some important aspects of your stay was below expectation. Your feedback has been forwarded to all related departments to ensure high standard of service to be applied consistently. We are committed to making every stay a memorable experience and turning drawbacks into positive actions. In this light, we are hoping you will still give us a chance to serve you better in the nearer future. With the best regards, Zaharudin Abdul Jalil (Mr) General Manager
              Responded March 24, 2018
              Berjaya Praslin Resort
              7,2
              Very good
              Olga from Poland
              Couple
              Deluxe Double or Twin Room
              Stayed 2 nights in February 2018
              Nice budget hotel”
              The hotel is a very good reasonably priced option. Not Being as luxurious as the other resort still offers a fantastów beach and a great restaurant. Definitely recommend it. It is localized in the most urbanized part of Praslin, very close to other restaurants etc.
              Reviewed February 24, 2018
              Dear Olga, Thank you for taking the time to write such a positive and extensive review about Berjaya Praslin Beach Resort. We were delighted that you have enjoyed your stay with us and have carried back pleasant memories of our hotel and the services on offer. I am also grateful of your kind comments in regards to our team who play a vital role in providing a memorable experience to our guests. We look forward to welcome you back to little island of paradise in the near future. Yours Sincerely Zaharudin Abdul Jalil (Mr) General Manager
              Responded March 24, 2018
              Berjaya Praslin Resort
              8,8
              Excellent
              Somdeep from India
              Couple
              Deluxe Family Room
              Stayed 3 nights in February 2018
              Great property and location. Awesome hospitality”
              Best location, everything available nearby. Great hospitality from the staff (Salim, Shubhodeep and Jenny) felt like our second home here.
              Reviewed February 20, 2018
              Dear Mr Somdeep , Thank you very much for choosing to stay at the Berjaya Praslin Beach Resort and for taking the time to complete this review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Yours sincerely, Zaharudin Abdul Jalil (Mr) General Manager
              Responded April 14, 2018
              Berjaya Praslin Resort
              6,0
              Sobath from Sri Lanka
              Family with young children
              Deluxe Family Room
              Stayed 1 night in December 2017
              Above average”
              Very poor reception, had to stay more than one hour for check-in
              Reviewed January 02, 2018
              4,8
              Tauseef from South Africa
              Couple
              Deluxe Double or Twin Room
              Stayed 4 nights in December 2017
              Acceptable”
              Beds were hard, breakfast wasn't good, location was great and staff were friendly
              Reviewed December 22, 2017
              2,8
              Gillian from South Africa
              Family with teens
              Deluxe Double or Twin Room
              Stayed 3 nights in November 2017
              Agoda should not represent this hotel”
              Hotel needs a revamp, I booked 2 deluxe rooms, they had over booked and offered us a family room, as a peace offering they offered dinner for the 3 nights of our stay, the food is terrible, staff is unfriendly. We had to ask for bath towels everyday, swimming towels were not available, check in was handled in an unprofessional manner. Swimming pool water was dirty and not clean. This property is poor representation for Seychelles. This was my 5th trip to Seychelles and have stayed in many hotels but this was the worst. The breakfast was awful throughout our stay. Poor. Poor .......
              Reviewed November 09, 2017
              3,6
              natalie from Israel
              Solo traveler
              Deluxe Double or Twin Room
              Stayed 2 nights in October 2017
              negative experience ”
              Four months ago, I booked a room at the hotel through Agoda. When I arrived at the hotel, I found out that the order had not been registered (although I had been charged for the full credit card payment) and that the hotel was fully booked. I was transferred by the hotel staff to another hotel, further away. The experience became negative. Unnecessary expenses on taxis and car rentals to move from place to place.
              Reviewed October 16, 2017
              7,2
              Very good
              Elena from Romania
              Couple
              Deluxe Double or Twin Room
              Stayed 3 nights in July 2017
              Very good”
              Unfortunately you have to pay for the Wifi.
              Reviewed August 08, 2017
              7,2
              Very good
              tay from Singapore
              Group
              Deluxe Double or Twin Room
              Stayed 4 nights in February 2017
              hotel rooms”
              hotel is values for money, spacious. in a good location for scuba diving. but cleanliness definitely has more room for improvement.
              Reviewed June 06, 2017
              9,6
              Exceptional
              Suraya from South Africa
              Group
              Deluxe Double or Twin Room
              Stayed 3 nights in January 2017
              Beautiful resort facilties on the beach”
              Staff are very professional
              Reviewed January 08, 2017
              6,4
              Good
              kathleen from United Kingdom
              Solo traveler
              Deluxe Double or Twin Room
              Stayed 4 nights in December 2016
              Depression and shabby”
              The location is wonderful but the hotel is run down, shabby and depressing. I wish I had paid more to stay somewhere nicer. One day it rained all day and I was stuck in that dingy cell like room. It was horrible.
              Reviewed January 03, 2017
              6,0
              Ankit from India
              Couple
              Deluxe Double or Twin Room
              Stayed 2 nights in December 2016
              average hotel”
              Rooms were not up to the mark as shown in images. Beach is nearby.
              Reviewed December 22, 2016
              7,6
              Very good
              Olayemi from United Kingdom
              Couple
              Deluxe Family Room
              Stayed 2 nights in October 2016
              Good stay”
              The hotel was close to the beach and of a good standard for the price. The staff were also helpful when needed.
              Reviewed December 07, 2016
              4,4
              Gaurav from India
              Couple
              Deluxe Family Room
              Stayed 3 nights in November 2016
              very bad experience”
              They don't provide what they promise and shown in the pics. When i complained , they gave me a lame excuse that its not their fault its the fault of the website from where I have booked this hotel as they have put different pics to book the room. No view nothing. But the pizzeria is good had a good food. On demand they also provided me Indian food. will never recommend this hotel to anyone. Washrooms and mini bar fridge was not at all in good condition. There was no phone no written on the phone like reception, laundry, house keeping etc . again we have to go to the reception for this. NOT AT ALL RECOMMENDED ....
              Reviewed November 27, 2016
              12345
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