Best Western Plus Chena River Lodge

1255 TVSA Way, Westgate, Fairbanks (AK), United States, 99709-4678
Best Western Plus Chena River Lodge
2 Queen beds with Shower - No Smoking - Guestroom Best Western Plus Chena River Lodge
Lobby Best Western Plus Chena River Lodge
Lobby Best Western Plus Chena River Lodge
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8,7
Excellent
/10
(315 reviews)See what guests said
See map
9,5
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Fountainhead Antique Auto Museum5.59 km
  • Highlights and ratings

    2.5-star Hotel
    Newly renovated
    Free Wi-Fi
    "Clean room, value for money nice location"
    SEECHENG - 18 November 2018
    Exceptional cleanliness
    9,6 rating for cleanliness
    Excellent service
    8,7 rating for service
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in Fairbanks (AK) in the last 24 hoursCompared to 67 Fairbanks (AK) properties at Agoda for various dates
    Property ranking|Compared to 67 Fairbanks (AK) properties
    See all rankings
    Cleanliness score
    9.6/10
    Cheapest price score
    Value for money score
    9.4/10
    Location score
    9.5/10
    Better than
    99
    %
    of Fairbanks (AK) properties
    Better than
    99
    %
    of Fairbanks (AK) properties
    Better than
    97
    %
    of Fairbanks (AK) properties
    Better than
    97
    %
    of Fairbanks (AK) properties
    Value for money9,4
    Distance to city center2 Miles
    Location rating9,5

    Rooms available at Best Western Plus Chena River Lodge

    2 Queen Beds - No Smoking
    2 Queen Beds - No Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 King Bed - No Smoking
    1 King Bed - No Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Queen beds with Shower - No Smoking
    2 Queen beds with Shower - No Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Accessible Room with 1 King Bed and Roll-In Shower - No Smoking
    Accessible Room with 1 King Bed and Roll-In Shower - No Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
    2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
    ...
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    1 Queen Bed
    1 Queen Bed
    ...
    • Shower
    Enter dates to see prices
    2 Queen Beds
    2 Queen Beds
    ...
    • Shower
    Enter dates to see prices
    King Room
    King Room
    ...
    • Shower
    Enter dates to see prices
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    More about Best Western Plus Chena River Lodge

    More about Best Western Plus Chena River Lodge

    Description

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    Most talked about facilities

    Taxi
    3 mentions
    Housekeeping

    What they offer

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    Food and dining

    Breakfast options

    Continental

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Best Western Plus Chena River Lodge from real guests

    Overall rating
    8,6
    Excellent
    From 332 reviews
    Provided by verified guests of
    Agoda Reviews (19)Booking.com Reviews (296)
    Rating via Agoda9,0
    /
    10
    Exceptional
    Cleanliness9,6
    Facilities7,7
    Location9,5
    Service8,7
    Value for money9,4
    High score for Fairbanks (AK)
    Rating
    9+ Exceptional (5)
    8-9 Excellent (3)
    7-8 Very Good (0)
    6-7 Good (1)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (2)
    Jun - Aug (0)
    Sep - Nov (1)
    Dec - Feb (6)
    All guests (19)
    All languages
    Showing 9 verified guest comments
    9,2
    Exceptional
    Ana from Philippines
    Couple
    Stayed 4 nights in March 2019

    Value for money”

    Pro: We had a double room and was very, very spacious, including the bathroom. Great location. Walking distance to restaurant, Fred Meyers, Watson & Starbucks. Tiffany at the reception desk is very friendly and very helpful. Breakfast has variety each day and very good. Con: Our room was not cleaned the first day and we had to bring this to their attention. When cleaned the next day, no toiletries were provided and the towels we requested the night before they cleaned the room were not hanged properly. It was left just stacked up on the towel rack. Other than this, everything was great. Will definitely use them again.

    Reviewed March 08, 2019

    Thank you Ana for taking the time to give us feedback about your stay with us. I'm happy to hear that you enjoyed your room, location, and breakfast! Tiffany is truly a rock star! I will make sure to pass along your kind comments. Your review will make her day! I apologize about the housekeeping issues you had during your stay with us. This of course was not our intentions and I can assure you that this will be taken care of and won't happen again. We look forward to welcoming you back the next time you're in town!

    Responded March 12, 2019
    Best Western Plus Chena River Lodge
    9,6
    Exceptional
    Maggie from Taiwan
    Family with teens
    1 King Bed - No Smoking
    Stayed 1 night in February 2019

    Friendly and helpful staff with great location”

    The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

    Reviewed February 13, 2019

    We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

    Responded February 14, 2019
    Best Western Plus Chena River Lodge
    9,6
    Exceptional
    Maggie from Taiwan
    Family with teens
    1 King Bed - No Smoking
    Stayed 1 night in February 2019

    Friendly and helpful staff with great location”

    The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

    Reviewed February 13, 2019

    We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

    Responded February 14, 2019
    Best Western Plus Chena River Lodge
    9,6
    Exceptional
    Maggie from Taiwan
    Family with teens
    1 King Bed - No Smoking
    Stayed 1 night in February 2019

    Friendly staff and great location”

    The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

    Reviewed February 13, 2019

    We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

    Responded February 14, 2019
    Best Western Plus Chena River Lodge
    8,8
    Excellent
    SEECHENG from Malaysia
    Family with teens
    2 Queen beds with Shower - No Smoking
    Stayed 5 nights in November 2018

    good”

    clean room, value for money nice location

    Reviewed November 18, 2018

    We're happy to hear you enjoyed your stay with us Malaysia! We hope you visit us again soon. My team and I look forward to welcoming you back the next time you're in town.

    Responded February 14, 2019
    Best Western Plus Chena River Lodge
    6,8
    Good
    Nicole from United States
    Couple
    Stayed 1 night in February 2018

    Good”

    Super comfy bed, but 11am check out time is a bummer

    Reviewed March 16, 2018

    Dear Nicole, We are so happy you enjoyed the beds as we have recently changed all the beds in our hotel for our guests comfort! We do apologize for the check out time and do extend an additional hour free of charge to each of our guests when requested. We hope to see you again and thank you so much for choosing to stay with us! Best Regards, Kristen Koch Front Office Manager

    Responded March 29, 2018
    Best Western Plus Chena River Lodge
    9,6
    Exceptional
    Nathanael from United States
    Couple
    1 King Bed - No Smoking
    Stayed 2 nights in February 2018

    Best Value”

    Overall it's a nice and descent hotel. Best value for your money.

    Reviewed February 12, 2018

    Dear Nathanael, Thank you so much for choosing to stay with us as well as leaving us a review. We hope to serve you again in the future. Best Regards, Kristen Koch Front Office Manager

    Responded March 29, 2018
    Best Western Plus Chena River Lodge
    8,4
    Excellent
    JIAN from China
    Couple
    Stayed 4 nights in February 2018

    极光之旅住的地方”

    比较近机场,去周边地方也非常方便……

    Reviewed March 28, 2018

    亲爱的贵宾, 非常感谢你和我们一起住!我们非常高兴您在入住期间享受我们的位置以及美丽的极光的便利!我们希望能再次见到你。 最好的祝福, 克里斯汀科赫 前台经理

    Responded March 29, 2018
    Best Western Plus Chena River Lodge
    8,4
    Excellent
    LICHING from Taiwan
    Group
    2 Queen beds with Shower - No Smoking
    Stayed 2 nights in March 2019

    飯店對面還有一個購物區,看極光的高CP 值選擇。”

    舒適,便利,早餐種類雖少但好吃,飲料咖啡冰水可隨時飲用,飯店對面還有一個購物區,看極光的高CP 值選擇。

    Reviewed April 06, 2019

    我们很高兴听到您和我们一起度过愉快的时光! 感谢您抽出宝贵时间来审核您的体验,我们期待在您下次旅行期间再次接待您!

    Responded April 27, 2019
    Best Western Plus Chena River Lodge
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