9,0

Exceptional
/10
(26 reviews)See what guests said
Housekeeping1
See map

9,6

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Fred Meyer 280 m
Fairbanks Historical City Tour 930 m
Wayland Baptist University 930 m
Bike & Canoe Hire, 7 Bridges Boats & Bikes 1,0 km
George Horner Ice Park 1,2 km
Bike & Canoe Hire, Go North Hostel 1,3 km
University Park Elementary School 1,4 km
Riverboat Discovery 2,2 km
Bike & Canoe Hire, Alaska Outdoor Rentals & Guides 2,2 km
Pioneer Air Transportation Museum 2,3 km
Best Western Plus Chena River Lodge

"The location is perfect."

Maggie - 13 February 2019
1 King Bed - No Smoking - Guestroom Best Western Plus Chena River Lodge
Lobby Best Western Plus Chena River Lodge
Lobby Best Western Plus Chena River Lodge
See all 60 photos
Removed from saved list
Newly renovated
Free Wi-Fi

Best Western Plus Chena River Lodge

1255 TVSA Way, Westgate, Fairbanks (AK), United States, 99709-4678 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

  • Daily housekeeping

Cheaper than 90% of all properties in Fairbanks (AK) in the last 24 hoursCompared to 40 Fairbanks (AK) properties at Agoda for various dates
Value for money9,0
Distance to city center2 Miles
Location rating8,9

Rooms available at Best Western Plus Chena River Lodge

1 King Bed - No Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Room #30180614
...
    Enter dates to see prices
    Room #30180615
    ...
      Enter dates to see prices
      2 Queen Beds - No Smoking
      ...
      • Room size: 30 m²/323 ft²
      • Non-smoking
      • 2 queen beds
      Enter dates to see prices
      2 Queen beds with Shower - No Smoking
      ...
      • Room size: 20 m²/215 ft²
      • Non-smoking
      • 2 queen beds
      Enter dates to see prices
      Accessible Room with 1 King Bed and Roll-In Shower - No Smoking
      ...
      • Room size: 30 m²/323 ft²
      • Non-smoking
      • 1 king bed
      Enter dates to see prices
      2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
      ...
      • Shower and bathtub
      • 2 queen beds
      Enter dates to see prices
      Queen Room
      ...
      • Shower
      Enter dates to see prices
      Room Assigned on Arrival
      ...
      • Shower
      Enter dates to see prices
      ACCESSIBILITY KING BED FOR NON-SMOKERS
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Best Western Plus Chena River Lodge?

        Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Best Western Plus Chena River Lodge?

        Best Western Plus Chena River Lodge is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus Chena River Lodge also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Chena River Lodge has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

        Is breakfast offered at Best Western Plus Chena River Lodge?

        Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Chena River Lodge.

        What is the smoking policy at Best Western Plus Chena River Lodge?

        Best Western Plus Chena River Lodge does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What restaurants are nearby Best Western Plus Chena River Lodge?

        Best Western Plus Chena River Lodge’s neighborhood is Westgate which includes popular restaurants such as Starbucks, Taco Bell and Zach's Restaurant.

        What are popular attractions near Best Western Plus Chena River Lodge?

        Best Western Plus Chena River Lodge’s location in the Westgate neighborhood makes it close to famous attractions including Fairbanks Historical City Tour.

        Show more questions
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        Explore the neighborhood

        What people love about Best Western Plus Chena River Lodge

        • 9.6

          Exceptional

          "Highly recommended."

          Maggie

          |

          13 February 2019

        • 9.6

          Exceptional

          "Highly recommended."

          Maggie

          |

          13 February 2019

        • 9.6

          Exceptional

          "Highly recommended."

          Maggie

          |

          13 February 2019

        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        Overall rating:

        9,0

        Review score
        26 reviews
        Cleanliness
        9,6
        Facilities
        8,1
        Location
        9,6
        Read all reviews >
        What travelers say they love:
        The staff was friendly.
        Maggie from Taiwan
        Family with older children
        More about Best Western Plus Chena River Lodge

        More about Best Western Plus Chena River Lodge

        Conveniently located in Fairbanks (AK), Best Western Plus Chena River Lodge is a great base from which to explore this vibrant city. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

        Best Western Plus Chena River Lodge offers many facilities to enrich your stay in Fairbanks (AK). This property offers numerous on-site facilities to satisfy even the most discerning guest.

        All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodation in Fairbanks (AK), make Best Western Plus Chena River Lodge your home away from home.

        Show less
        Amenities and facilities
        Excellent
        Facilities

        8,1

        Most talked about facilities

        Taxi

        3 mentions

        Housekeeping

        1 mention

        Languages spoken

        • English

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center

        Cleanliness and safety

        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Sterilizing equipment

        Dining, drinking, and snacking

        • Breakfast [free]
        • Grocery delivery
        • Vending machine

        Services and conveniences

        • Convenience store
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Laundromat
        • Laundry service
        • Luggage storage
        • Postal service
        • Smoke-free property
        • Smoking area
        • Wheelchair accessible

        Access

        • Cat-friendly
        • Check-in/out [express]
        • Check-in [24-hour]
        • Dog-friendly
        • Front desk [24-hour]
        • Pets allowed

        Getting around

        • Airport transfer
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Car power charging station
        • Shuttle service

        Available in all rooms

        • Accessible by elevator
        • Air conditioning
        • Alarm clock
        • Bathtub
        • Carpeting
        • Closet
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • Heating
        • Individual air conditioning
        • Ironing facilities
        • Linens
        • Microwave
        • Private bathroom
        • Radio
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Smoke detector
        • Socket near the bed
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        Food and dining
        Breakfast options
        • Continental
        Location
        1255 TVSA Way, Westgate, Fairbanks (AK), United States, 99709-4678
        Exceptional
        Location

        9,6

        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-18 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 19 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from16:00
        • Check-out until11:00

        Getting around

        • Airport transfer fee0 USD
        • Distance from city center2 Miles
        • Travel time to airport (minutes)5

        Extras

        • Daily Internet/Wi-Fi fee0.00 USD

        The property

        • Non-smoking rooms/floorsno
        • Number of bars/lounges0
        • Number of floors3
        • Number of restaurants0
        • Number of rooms 67
        • Room voltage110
        • Most recent renovation2019

        Parking

        • Daily parking fee0.00 USD
        Property announcements

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        Reviews of Best Western Plus Chena River Lodge from real guests

        Provided by verified guests of Agoda
        9,0
        /
        10
        Exceptional
        Cleanliness9,6
        Facilities8,1
        Location9,6
        Service8,9
        Value for money9,0
        High score for Fairbanks (AK)
        Rating
        9+ Exceptional (6)
        8-9 Excellent (4)
        7-8 Very Good (0)
        6-7 Good (1)
        <6 Below Expectation (0)
        Time of the year
        Mar - May (3)
        Jun - Aug (0)
        Sep - Nov (2)
        Dec - Feb (6)
        All guests (26)
        All languages

        Show reviews that mention 

        Showing 11 verified guest comments
        10,0
        Exceptional
        David from United States
        Couple
        1 King Bed - No Smoking
        Stayed 1 night in September 2021

        Very Fine Hotel”

        Everything done well.

        Reviewed October 12, 2021

        See room deals

        David, Thank you for your kind review. We are delighted you enjoyed everything about your experience at our hotel in Fairbanks. We hope you will return to have another incredible visit in the future.

        Responded October 14, 2021
        Best Western Plus Chena River Lodge
        8,4
        Excellent
        Sergi from United States
        Solo traveler
        1 King Bed - No Smoking
        Stayed 1 night in April 2020

        Excellent”

        For some reason it said taxes and fees are all included when I paid they added another $6.+ dollars I still don't know why I wan them back

        Reviewed April 10, 2020

        See room deals

        Sergi, thank you for taking the time to leave us a review. I'm glad to see that you overall enjoyed your stay with us. Please reach out to our management team at your earliest convenience so we can clear up the confusion about the taxes for you. Thank you and we look forward to hearing from you.

        Responded April 19, 2020
        Best Western Plus Chena River Lodge
        9,2
        Exceptional
        Ana from Philippines
        Couple
        Stayed 4 nights in March 2019

        Value for money”

        Pro: We had a double room and was very, very spacious, including the bathroom. Great location. Walking distance to restaurant, Fred Meyers, Watson & Starbucks. Tiffany at the reception desk is very friendly and very helpful. Breakfast has variety each day and very good. Con: Our room was not cleaned the first day and we had to bring this to their attention. When cleaned the next day, no toiletries were provided and the towels we requested the night before they cleaned the room were not hanged properly. It was left just stacked up on the towel rack. Other than this, everything was great. Will definitely use them again.

        Reviewed March 08, 2019

        See room deals

        Thank you Ana for taking the time to give us feedback about your stay with us. I'm happy to hear that you enjoyed your room, location, and breakfast! Tiffany is truly a rock star! I will make sure to pass along your kind comments. Your review will make her day! I apologize about the housekeeping issues you had during your stay with us. This of course was not our intentions and I can assure you that this will be taken care of and won't happen again. We look forward to welcoming you back the next time you're in town!

        Responded March 12, 2019
        Best Western Plus Chena River Lodge
        9,6
        Exceptional
        Maggie from Taiwan
        Family with teens
        1 King Bed - No Smoking
        Stayed 1 night in February 2019

        Friendly and helpful staff with great location”

        The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

        Reviewed February 13, 2019

        See room deals

        We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

        Responded February 14, 2019
        Best Western Plus Chena River Lodge
        9,6
        Exceptional
        Maggie from Taiwan
        Family with teens
        1 King Bed - No Smoking
        Stayed 1 night in February 2019

        Friendly and helpful staff with great location”

        The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

        Reviewed February 13, 2019

        See room deals

        We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

        Responded February 14, 2019
        Best Western Plus Chena River Lodge
        9,6
        Exceptional
        Maggie from Taiwan
        Family with teens
        1 King Bed - No Smoking
        Stayed 1 night in February 2019

        Friendly staff and great location”

        The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.

        Reviewed February 13, 2019

        See room deals

        We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.

        Responded February 14, 2019
        Best Western Plus Chena River Lodge
        8,8
        Excellent
        SEECHENG from Malaysia
        Family with teens
        2 Queen beds with Shower - No Smoking
        Stayed 5 nights in November 2018

        good”

        clean room, value for money nice location

        Reviewed November 18, 2018

        See room deals

        We're happy to hear you enjoyed your stay with us Malaysia! We hope you visit us again soon. My team and I look forward to welcoming you back the next time you're in town.

        Responded February 14, 2019
        Best Western Plus Chena River Lodge
        6,8
        Good
        Nicole from United States
        Couple
        Stayed 1 night in February 2018

        Good”

        Super comfy bed, but 11am check out time is a bummer

        Reviewed March 16, 2018

        See room deals

        Dear Nicole, We are so happy you enjoyed the beds as we have recently changed all the beds in our hotel for our guests comfort! We do apologize for the check out time and do extend an additional hour free of charge to each of our guests when requested. We hope to see you again and thank you so much for choosing to stay with us! Best Regards, Kristen Koch Front Office Manager

        Responded March 29, 2018
        Best Western Plus Chena River Lodge
        9,6
        Exceptional
        Nathanael from United States
        Couple
        1 King Bed - No Smoking
        Stayed 2 nights in February 2018

        Best Value”

        Overall it's a nice and descent hotel. Best value for your money.

        Reviewed February 12, 2018

        See room deals

        Dear Nathanael, Thank you so much for choosing to stay with us as well as leaving us a review. We hope to serve you again in the future. Best Regards, Kristen Koch Front Office Manager

        Responded March 29, 2018
        Best Western Plus Chena River Lodge
        8,4
        Excellent
        JIAN from China
        Couple
        Stayed 4 nights in February 2018

        极光之旅住的地方”

        比较近机场,去周边地方也非常方便……

        Reviewed March 28, 2018

        See room deals

        亲爱的贵宾, 非常感谢你和我们一起住!我们非常高兴您在入住期间享受我们的位置以及美丽的极光的便利!我们希望能再次见到你。 最好的祝福, 克里斯汀科赫 前台经理

        Responded March 29, 2018
        Best Western Plus Chena River Lodge
        8,4
        Excellent
        LICHING from Taiwan
        Group
        2 Queen beds with Shower - No Smoking
        Stayed 2 nights in March 2019

        飯店對面還有一個購物區,看極光的高CP 值選擇。”

        舒適,便利,早餐種類雖少但好吃,飲料咖啡冰水可隨時飲用,飯店對面還有一個購物區,看極光的高CP 值選擇。

        Reviewed April 06, 2019

        See room deals

        我们很高兴听到您和我们一起度过愉快的时光! 感谢您抽出宝贵时间来审核您的体验,我们期待在您下次旅行期间再次接待您!

        Responded April 27, 2019
        Best Western Plus Chena River Lodge
        This is a popular property. Don't miss out!

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