Guests are advised the same card that was used to make the booking will be required to take the payment, as the card will be checked upon arrival.
A credit card authorisation form will be sent to you after the booking has been made. Please ensure to fill this in and reply before arrival.
Please note cancellations must be processed by 12.00 (CET Time) 30 days prior to arrival.
Please contact the property prior to arrival to confirm key-collection details as some apartments do not offer a 24/7 reception desk or doorman. Early check-in may be possible on request, but is subject to availability. For guests expecting to arrive after 21:00 an additional fee of GBP 50 will apply and please contact the property prior to check-in to arrange key collection from The Rockwell Hotel, 181-183, Cromwell Road, SW5 0SF, where is 24-hour reception. A key delivery by taxi is available at an additional cost (guests will pay upon collection).
This property has a strict no stag, hen or large party policy. Please be aware that should the maximum number of people per apartment be exceeded without prior authorisation from the property, guests will be charged.
Please be aware that guests are responsible to keep key cards with them at all times. In case of loss or damage there is a charge of GBP 50 per key card. If you lose the key card, the property can only access the apartment between 08:00 and 21:00.
Outside of the operating hours, guests will have to personally collect the key from the property head office address at: Rockwell Hotel, 181-183 Cromwell Road, Cromwell Road, Kensington, SW5 0SF. This office has a 24-hour reception desk. Photo identification is mandatory. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Blueprint Living Apartments -Turnmill Street in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly w