Find Hotels in Bridgeport (CA), United States

I had a grandmother and her 3 grandchildren who needed a room for the night. It was a busy week-end and I found a reservation on line and booked the room. I paid the total amount upfront but somehow the dates that got booked where for the next night which we didn't need. I called the Hotel and said I need the room for this grandmother and 3 grand kids. She is disabled and can't drive at night. The gentleman who was working that night was rude and said we couldn't cancel the reservation and we are now all booked up. I asked for a refund and he refused to do it. When I called the booking agency they wanted an extra $140 to get another date for the room because they would not refund the money for the wrong night booked. I explained the reservation was messed up and it wasn't an error on our part and the motel said it wasn't their problem. The disabled grandmother and 3 grandchildren slept in the car overnight outside the motel. I wouldn't recommend this motel to anyone not even a dog.

Although we got a little problem with our booking, the owner was really helpful and caring. He seemed to be very enthusiastic about this family-owned lodge, he said that they keep improving all the time. Later in our cabin we saw that almost everything was brand new indeed and also impeccably clean. They have a fridge, a micro oven, a water boiling machine, a coffe maker and a hair dryer. It was way much better than a hotel. Also sound absorption was great. Highly recommended.