Find Hotels in Kampala, Uganda

The only problem was the accommodation booked so not available. The fault of the hotel or website? Had to have a different room at more coat. Still enjoyed it all and staff helpful sorting the problem out.

Always stayed at the Serena when I'm in Kampala, but this time they surpassed expectation. The staff were available and willing to be of help and the rooms were perfect, serene and exquisite. You wouldn't realize you were in one of Kampala's busiest area. Plus to proximity to many great places to eat and enjoy the social life.

I booked this place for my mum who needed a get-away. I live outside of Uganda. The customer service was amazing. When I called to see if she had checked in, the front staff were so friendly and assuring. There was no hassle for her when she checked in. The room , executive room was gorgeous. It had a fridge, microwave, mini hot plate and a king sized bed. I was very pleased as this was worth every cent! Mum sent me pictures of the food. It looked excellent. She had multiple pictures taken of her by the friendly staff. I felt my mum was in good hands at Mestil. I will stay here and refer anyone staying in Kampala. I was very pleased!

I was in Kampala and I need a quick place to stay for the night so I found your hotel online and I was quite surprised how spectacular it was I had a great sleep I had a great shower and breakfast was wonderful

Business centre useful but printing not colour. Large business lounge normally unused so very useful for business meets at no extra cost Excellent gym with free instructors and lots of kit so never ever waiting. Sauna is very good Swimming pool excellent though cold Food in general is good but we are not talking haute cuisine. TV channels very limited but adequate WiFi free. Average reception in rooms Great if you have kids as pool supervised & playground too. Great sense of space and openness with lots of tropical greenery and palms.

Pro: Safety Cons: Very old hotel building where more than 20 years. The room and hotel doesn't show value for money.

HBT Russel has become a sort of home away from home. It’s a nice, clean hotel with simple but comfortable and clean rooms with a great staff. It’s 24 hour restaurant has good selections and reasonable prices, especially their lunch buffet of local food. For under $5 you can eat great Ugandan food to your hearts desire. The location is perfect in the middle of the city. The price is acceptable in light of the fact that it includes a breakfast buffet and an air conditioned room. The exercise room is quite well equipped. In the building there are various shops including a money exchange.

Booked a single room at $59. Could not close my mouth at poor room condition. Only two soaps are in the toilet and not sure when it was cleaned. All the noise outside coming in due to poor ceiling without any soundproof material. I am not that tall only 175cm but could not stretch my legs all the way in the bed due to it frame. Only thing I liked about this hotel is Club sandwich I had. I would stay in the motels in kampala city center to save extra bucks rather than using Forest cottages

The hotel room was not what was advertised on Agoda. It was overpriced and ultimately disappointing and I've stayed in much more impressive hotels in Kampala for so much less.

I've been a frequent visitor at this hotel over the past year but do not trust and in particular for women, who might be living, working in Uganda they will tell you they have rooms, it will show up as booked on this website and others and when you reach they will take you to an offsite place about 15 minutes away down a lane that is frankly uncomfortable. You will be taken to a room that for me resembles what I imagine a prison cell must feel like. It is remote, it is removed and it is extremely uncomfortable. I was left here after having ben a frequent visitor of the Hotel Acacia City. After the first time I thought okay they overbooked and shuttled me off to a completely unacceptable location but today I reached after confirming a booking and again, same thing. The higher of a rating that we give the move they will over book and then try to pass you into any place they can find. The last place they shoved me into felt like a prison. I called to reconfirm my reservation as I live up city and they confirmed it, there was no room. They will over book and over book if someone does not speak out. Very sad to see a nice place become so corrupt and so unacceptable. I've put up with noise, no internet and did enjoy this place, DO NOT Book here, for women who are traveling alone, they do not care they will put you anywhere at all. I would give them the lowest possibly rating for dishonestly.

Staff and Manager on duty decided to block our room access card due to the mistake of the check-in staff did not ask for deposit money. After coming back from our visiting we found our doors access cards are blocked and we where forced to keep our families on the collider till we go and pay the deposit money. WE TOLD THEM THIS IS NOT THE WAY TO DEAL WITH CUSTOMERS DUE TO YOUR MISTAKE WE HAVE TO BE PARNISHED INSTEAD THEY WOULD HAVE US ENTER OUR ROOM AND CALL US FOR PAYMENTS. FOR THIS REASON TO DONT RECOMMEND THIS HOTEL AS FRON OFFICE STAFF ARE VERY CRUEL AND NOT LIKE OTHER STAFF ARE GOOD.

First of all, if you are thinking about going to Uganda for a vacation stop thinking about it and DO IT! I have been to over 40 countries and I can honestly say nothing can beat Uganda. The people, the nature, the adventures even the food was all fantastic. Second, the Humura Resorts are a great place to stay. Kampala, while a great city is very busy, crowded and noisy. The Humura Resorts are none of these things. It is a very relaxed place with a great setting. The staff are helpful, the rooms are clean and the rooms are also a great value. Do yourself a favor and stay at this place!

Comfortable in the overall sense except that it is very far away from the airport at Entebbe.

Everyone know the property is very beautiful with ideal location in Bugulobi area. Rooms and balcony is spacious. The management striving for good services with avaiable options., must appeciate the Managers and zeal to betterment....... Training and putting the right staffs is a, challenge and wishing all the best.

Great breakfast buffet, very friendly staff, spacious rooms and good location. I would definitely stay here again if I return to Kampala.

Clean hostel, in touristy area of Kampala, busy with other backpackers and groups of volunteers. The hostel staff were very nice however didn’t have a good experience in the restaurant and I checked out early and moved as I felt uncomfortable. Rude waitress in the restaurant argued with me, insinuating that I was a liar about the meal that I received making a scene in front of other guests, I was embarrassed so paid my full bill and left, she followed me into the hostel and was shouting after me. The manager has since made sure he called my phone to speak to me about what happened, apologised and has assured me he would take action against the waitress, he offered me gesture for incident.

This hotel is a good choice if you are in Kampala as it is close to restaurants, bars and some night life. It is also within walking distance from the Acacia mall. The service and house keeping is excellent.