Find Hotels in Kampala, Uganda

I booked this place for my mum who needed a get-away. I live outside of Uganda. The customer service was amazing. When I called to see if she had checked in, the front staff were so friendly and assuring. There was no hassle for her when she checked in. The room , executive room was gorgeous. It had a fridge, microwave, mini hot plate and a king sized bed. I was very pleased as this was worth every cent! Mum sent me pictures of the food. It looked excellent. She had multiple pictures taken of her by the friendly staff. I felt my mum was in good hands at Mestil. I will stay here and refer anyone staying in Kampala. I was very pleased!

Business centre useful but printing not colour. Large business lounge normally unused so very useful for business meets at no extra cost Excellent gym with free instructors and lots of kit so never ever waiting. Sauna is very good Swimming pool excellent though cold Food in general is good but we are not talking haute cuisine. TV channels very limited but adequate WiFi free. Average reception in rooms Great if you have kids as pool supervised & playground too. Great sense of space and openness with lots of tropical greenery and palms.

HBT Russel has become a sort of home away from home. It’s a nice, clean hotel with simple but comfortable and clean rooms with a great staff. It’s 24 hour restaurant has good selections and reasonable prices, especially their lunch buffet of local food. For under $5 you can eat great Ugandan food to your hearts desire. The location is perfect in the middle of the city. The price is acceptable in light of the fact that it includes a breakfast buffet and an air conditioned room. The exercise room is quite well equipped. In the building there are various shops including a money exchange.

Booked a single room at $59. Could not close my mouth at poor room condition. Only two soaps are in the toilet and not sure when it was cleaned. All the noise outside coming in due to poor ceiling without any soundproof material. I am not that tall only 175cm but could not stretch my legs all the way in the bed due to it frame. Only thing I liked about this hotel is Club sandwich I had. I would stay in the motels in kampala city center to save extra bucks rather than using Forest cottages

I've been a frequent visitor at this hotel over the past year but do not trust and in particular for women, who might be living, working in Uganda they will tell you they have rooms, it will show up as booked on this website and others and when you reach they will take you to an offsite place about 15 minutes away down a lane that is frankly uncomfortable. You will be taken to a room that for me resembles what I imagine a prison cell must feel like. It is remote, it is removed and it is extremely uncomfortable. I was left here after having ben a frequent visitor of the Hotel Acacia City. After the first time I thought okay they overbooked and shuttled me off to a completely unacceptable location but today I reached after confirming a booking and again, same thing. The higher of a rating that we give the move they will over book and then try to pass you into any place they can find. The last place they shoved me into felt like a prison. I called to reconfirm my reservation as I live up city and they confirmed it, there was no room. They will over book and over book if someone does not speak out. Very sad to see a nice place become so corrupt and so unacceptable. I've put up with noise, no internet and did enjoy this place, DO NOT Book here, for women who are traveling alone, they do not care they will put you anywhere at all. I would give them the lowest possibly rating for dishonestly.

Staff and Manager on duty decided to block our room access card due to the mistake of the check-in staff did not ask for deposit money. After coming back from our visiting we found our doors access cards are blocked and we where forced to keep our families on the collider till we go and pay the deposit money. WE TOLD THEM THIS IS NOT THE WAY TO DEAL WITH CUSTOMERS DUE TO YOUR MISTAKE WE HAVE TO BE PARNISHED INSTEAD THEY WOULD HAVE US ENTER OUR ROOM AND CALL US FOR PAYMENTS. FOR THIS REASON TO DONT RECOMMEND THIS HOTEL AS FRON OFFICE STAFF ARE VERY CRUEL AND NOT LIKE OTHER STAFF ARE GOOD.

First of all, if you are thinking about going to Uganda for a vacation stop thinking about it and DO IT! I have been to over 40 countries and I can honestly say nothing can beat Uganda. The people, the nature, the adventures even the food was all fantastic. Second, the Humura Resorts are a great place to stay. Kampala, while a great city is very busy, crowded and noisy. The Humura Resorts are none of these things. It is a very relaxed place with a great setting. The staff are helpful, the rooms are clean and the rooms are also a great value. Do yourself a favor and stay at this place!

-Free laundry was helpful. -the property photos are inaccurate. The rooms look totally different. We booked double room with shower. First we got a 4 bed dorm with shared shower. We insisted on double room. But the caretaker was fearful and refused to ask his boss. When he did, we only managed to get 4 bed dorm with private shower. Unfortunately we realized later that the staff forceably remove a guest's stuff to give us the room. Caretaker did his best. I feel that management's disorganized and dishonest with what they said on this site. -No wifi. Only a dongle which you have to buy credit. Not convenient for trip planning. -Renovation is still going on in the yard. -Location is shady. Little street lights. All our Uber drivers couldnt find it during pick up. During drop off, with our navigation, all drivers worried for our safety. During those nights, they were very drunk locals drinking and playing loud music outside the gate. Nothing happened. But its too noisy to fall asleep.

Clean hostel, in touristy area of Kampala, busy with other backpackers and groups of volunteers. The hostel staff were very nice however didn’t have a good experience in the restaurant and I checked out early and moved as I felt uncomfortable. Rude waitress in the restaurant argued with me, insinuating that I was a liar about the meal that I received making a scene in front of other guests, I was embarrassed so paid my full bill and left, she followed me into the hostel and was shouting after me. The manager has since made sure he called my phone to speak to me about what happened, apologised and has assured me he would take action against the waitress, he offered me gesture for incident.