Find Hotels in Pomona (CA), United States

"We decided to stay here biggest mistake. We got to hotel checked in and decided to take a shower the shower was clogged water wouldn't drain there was no slip resistant mat I almost slipped in the shower on the first day. Second day still dealt with shower clogged day 3 clogged shower and now toilet won't flush maintenance person came and said it was a bad clog and the toilet and shower water was not suitable for us to shower in and we needed to switch rooms. They said they had no more king so we would have to change to 2 queen beds. Asked to speak with the manager and was told she is off and isn't available til Monday I thought job of a manager was to be available to guests and employees at all times. Called Monday left three messages and she still hasn't returned my calls. I want a refund this place was dirty no courtesy soap to wash hands no shampoo to wash hair. Just a half ass run hotel. And to top it off laundry on each floor had something that didn't work . Just horrible stay. "

"Not only were they very accommodating but they were very nice, professional, and the hotel was clean and the beds were comfortable! "

"We decided to stay here biggest mistake. We got to hotel checked in and decided to take a shower the shower was clogged water wouldn't drain there was no slip resistant mat I almost slipped in the shower on the first day. Second day still dealt with shower clogged day 3 clogged shower and now toilet won't flush maintenance person came and said it was a bad clog and the toilet and shower water was not suitable for us to shower in and we needed to switch rooms. They said they had no more king so we would have to change to 2 queen beds. Asked to speak with the manager and was told she is off and isn't available til Monday I thought job of a manager was to be available to guests and employees at all times. Called Monday left three messages and she still hasn't returned my calls. I want a refund this place was dirty no courtesy soap to wash hands no shampoo to wash hair. Just a half ass run hotel. And to top it off laundry on each floor had something that didn't work . Just horrible stay. "