Find Hotels in Santa Ana (CA), United States

A quite standard Best Western style hotel. With good rooms and in the middle of nowhere... The room is big and clean, the breakfast is surprising nice, they have a menu you can select, and they cook besides usual breakfast buffet.

This hotel sit in the best spot in Santa Ana, that near the J.W. Airport. Staff is great, all smile and welcome. Pool and Gym are great but a bit far from elevator. One downside here but might be common is parking, you have to pay even you are the customer who stay at the highest ground.

C'mon guys. Having to pay $18 for self-parking will likely be a reason to NOT come back to this hotel. I even thought about just parking out on the street somewhere. It's not the $18 so much (though that is crazy), it is the principal.

Arrived Friday, 11/9/18 for a 2 night stay. I was pleasantly surprised that I was allowed to check in early (@8:30 am) w/o paying a fee. The front desk rep also invited me to enjoy breakfast while they got my room ready. Would definitely stay here again. I am a frequent traveler to Santa Ana. I often stay at all the different hotels on Hotel Terrance - Best Western, Country Inn, Hampton Inn. This IS the Best customer service among all the hotels @ Hotel Terrance. Highly recommend.

Was the worst stay. The TV didn't work in the room, and it was very cold. I requested a heater, and it never came all night.. They said they couldn't reimburse me in any way because I booked through a 3rd Party. I've had a few hotels through you guys, and have a few more coming up. Don't know if I should keep using Agoda and cancel my future booking, because in my future bookings if I have a bad stay, I can't get any compensation for it?

The staff and stay was fine except for the manager's disinterest. Noisy dogs next doors and three calls later I had to go to the front desk to get moved to a new room.

I just stayed on night enroute from San Diego to LAX, checked in very late, thus no chance to explore the hotel. The room is very comfortable, no complains. The hotel footprint is quite large, so if you park your car at the wrong place, it will take a long distance to walk to your room. Also the breakfast is just average, including the service, however they request to pay tips.

We stayed 5 days at the Coutyard in Santa Ana. The staff were phenomenal. They accommodated our every request. The room was more than adequate, the location was good for us. The Air conditioner was a bit noisy and we were offered another room w/o requesting one, but chose to stay for our convenience. I felt the beds were below par, but my wife was able to sleep with her bad back, so I have no complaints.

This is the best value for a hotel i have had in a long time. great location. They make a breakfast to order for you...eggs, bacon, omlete...whatever, as well as having the normal continental bar with cereals, etc.

Manager Todd Bean runs a very nice establishment. He personally helped our stay we we ran into a slight problem which was outstanding. Breakfasts here are the real breakfast with waffles and sausage and eggs. There was a nice pool that was perfect for kids..clean and well maintained. Staff excellent and polite throughout. Stayed longer here on our road trip because it was so relaxing. There was some renovations going on with railings but it was not an issue. Rooms were immaculate and 2 tv per room a nice touch. Todd Bean the hotel manager was very friendly and made sure we were happy.

It’s nice and clean during my stay in the hotel. Breakfast is satisfied but need to wake up early for it ~AM 9:30. Have fitness and pool but we don’t have time to experience it.