Coach House Hotel and Spa
Coach House Hotel and Spa
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Deluxe Twin Room - Guestroom Coach House Hotel and Spa
Deluxe Twin Room - Guestroom
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Swimming pool Coach House Hotel and Spa
Swimming pool
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Swimming pool Coach House Hotel and Spa
Swimming pool
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Fitness center Coach House Hotel and Spa
Fitness center
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Excellent
Location
8,9
See all 53 photos Coach House Hotel and Spa
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Very good
From 29 reviewsSee what guests said
7,8
/
10
Excellent service
8,5
Recommended by 89% of guests
Value for money7,0
Distance to city center115.0 Km
Location rating8,9
  • Airport transfer

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
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King Suite
King Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
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Twin Suite
Twin Suite
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds
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King Suite
King Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
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Suite
Suite
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
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Standard Single Room
Standard Single Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 double bed
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Suite
Suite
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
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Basic Suite
Basic Suite
...
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    Twin Standard
    Twin Standard
    ...
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      More about Coach House Hotel and Spa

      More about Coach House Hotel and Spa

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      Real reviews from real guests

      Agoda Reviews (29)Booking.com Reviews (690)
      7,8
      /
      10
      Cleanliness7,3
      Facilities8,3
      Location8,9
      Room comfort and quality6,0
      Service8,5
      Value for money7,0
      Provided by verified guests of Agoda
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      Deluxe Twin Room
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      Showing 21 verified guest comments
      12
      10,0
      Exceptional
      Greg from United Kingdom
      Couple
      Deluxe Twin Room
      Stayed 1 night in October 2018
      Exceptional”
      Great scenery and spa, excellent value for money
      Reviewed October 09, 2018
      Dear Greg Many thanks for reviewing our hotel. Your feedback is very important to us. I'm happy to know that you enjoyed the spa and your stay was pleasant overall. We look forward to your next visit which we trust will be soon Management
      Responded October 12, 2018
      Coach House Hotel and Spa
      8,0
      Excellent
      Jane from South Africa
      Group
      Deluxe Double Room
      Stayed 1 night in September 2018
      Very good”
      The setting is wonderful, the staff most helpful and pleasant, the food acceptable but the rooms are somewhat shabby.
      Reviewed October 06, 2018
      Thank you for taking time to review our hotel. Your feedback is very important to us. Im glad that you enjoyed our setting and found our staff pleasant. We will be embarking on a refurb programme around the hotel and will certainly look at rooms first. We are also in the process or changinng our menu and trust that the new menu will offer a wide range of nice dishes. Thank you again for your continued support Regards Management
      Responded October 12, 2018
      Coach House Hotel and Spa
      7,2
      Very good
      Hardy from South Africa
      Group
      Deluxe Double Room
      Stayed 1 night in July 2018
      Old Coach House”
      Very nice wekendm good value for money
      Reviewed July 16, 2018
      Dear Valued Guest Thank you for staying with us and we are so happy that you had a wonderful time with us and that we provided you with good value for money. We look forward to welcoming you in the near future so please do visit us again very soon Warm regards Coach House Hotel & Spa
      Responded July 23, 2018
      Coach House Hotel and Spa
      9,2
      Exceptional
      Enoch
      Couple
      Deluxe Twin Room
      Stayed 1 night in June 2018
      N/A”
      The food, location, view and the weather.
      Reviewed June 17, 2018
      Dear Valued Guest Thank you so much for staying with us and we are so pleased that you had a wonderful stay with us. We hope to welcome you back in the near future and look forward to it very much Warm regards Coach House Hotel & Spa
      Responded July 23, 2018
      Coach House Hotel and Spa
      9,6
      Exceptional
      Ayesha from South Africa
      Couple
      King Suite
      Stayed 3 nights in May 2018
      Exceptional”
      the place was too beautiful, it needs white bedding, the one used doesn't make it look clean
      Reviewed May 09, 2018
      Dear Ayesha What a great review and thank you for taking the time to let us know about your stay. We appreciate this very much. We are looking into purchasing all new linens for the hotel rooms which we think will look great in the beautiful rooms. We look forward to welcoming you back again in the near future. Warm regards Staff and management Coach House Hotel & Spa
      Responded May 11, 2018
      Coach House Hotel and Spa
      7,2
      Very good
      T from South Africa
      Couple
      Deluxe Double Room
      Stayed 1 night in April 2018
      Great scenary and excellent service”
      The staff was exceptionally friendly and helpfull....they really went out of tgeir way
      Reviewed April 24, 2018
      Dear T Thank you for the good review and we are glad that you enjoyed your stay. We look forward to welcoming you back in the near future. Warm regards Staff and management Coach House Hotel & Spa
      Responded May 11, 2018
      Coach House Hotel and Spa
      8,4
      Excellent
      Joshua from South Africa
      Couple
      Deluxe Double Room
      Stayed 1 night in April 2018
      Excellent”
      The beauty of the area. Big cosy and spacious rooms. Friendly staff. Restaurant service not up to standard. Maintenance is lacking Young group very loud at pool area.
      Reviewed April 15, 2018
      Dear Joshua. Thank you for the review and we are pleased that you had an overall good experience. We apologize for some of the inconveniences caused and we assure that senior management has been informed and are working on the things that are within their power to improve. We hope to welcome you back again in the near future and we look forward to it. Warm regards Staff and management Coach House Hotel & Spa
      Responded May 11, 2018
      Coach House Hotel and Spa
      7,6
      Very good
      Salathiel from South Africa
      Family with teens
      Deluxe Double Room
      Stayed 2 nights in February 2018
      Very good”
      I and my family enjoyed to be at Couch House Hotel when you are there you have a nature connection the view of the mountains and sorrounding areas since we are from Johannesburg which is always busy, that was refreshing.
      Reviewed March 02, 2018
      Dear Salathiel Thank you so much for the good review and we are very pleased that you and the family had a good time. We hope to welcome you back again very soon. Warm regards Staff and management Coach House Hotel & Spa
      Responded May 11, 2018
      Coach House Hotel and Spa
      8,4
      Excellent
      Cassim from South Africa
      Business traveler
      Deluxe Double Room
      Stayed 1 night in November 2017
      Excellent”
      The establishment was really nice and well located. Excellent weekend getaway.
      Reviewed February 07, 2018
      Dear Cassim. Thank you for the great review and we are so pleased that you had a wonderful time with us. We hope to welcome you back again very soon. Warm regards Staff and management Coach House Hotel & Spa
      Responded May 11, 2018
      Coach House Hotel and Spa
      7,6
      Very good
      Renee from South Africa
      Couple
      Deluxe Twin Room
      Stayed 1 night in December 2017
      Very good”
      I am a pescetarian. They under catered for Christmas day lunch. Ran out of vegetables and then put out half raw vegetables. The fish pie and fish soup was delicious. Asked for one coffee and one orange juice for the wake up drinks. We were sent 2 coffees. We reported that the phone wasn't working, nothing was done about it. No hot water. The place is very run down. It's far from the quality hotel I stayed in, in 2012.
      Reviewed December 27, 2017
      9,2
      Exceptional
      Matome from South Africa
      Solo traveler
      Deluxe Double Room
      Stayed 1 night in December 2017
      Exceptional”
      The sheets needs to be replaced, it has been a while now.
      Reviewed December 15, 2017
      8,8
      Excellent
      Suliman from South Africa
      Couple
      King Suite
      Stayed 3 nights in December 2017
      Excellent”
      Friendly Staff Beautiful Location Excellent weekend getaway
      Reviewed December 06, 2017
      9,2
      Exceptional
      Elise from South Africa
      Couple
      Standard Single Room
      Stayed 1 night in August 2017
      Exceptional”
      The views and accommodation were awesome. Unfortunately the chimney needed to be cleaned out - our whole room was flooded with smoke. We were very disappointed that the restaurant only had Margarine and no real Butter - this not acceptable for a restaurant of that Caliber. Otherwise the staff and everything else was very good!
      Reviewed August 14, 2017
      9,0
      Exceptional
      Martin from South Africa
      Couple
      Deluxe Double Room
      Stayed 2 nights in January 2016
      was worth staying there will definielty go back.”
      Staff was excellent, food outstanding, pudding need some attention,some was not so good, bit old inbetween, fresh pudding excellent.
      it is old and need some attention, but the service of the staff was excellent, friendly and really went out of their way to assist. Food was great and portions excellent, some puddings in between a bit old but other than that, no complaints. The spa heating swimming pool was out of order, hope to see that it is fixed soon. Overall the staff and food variety was excellent (made up for little areas that needs attention)
      Reviewed January 25, 2016
      7,7
      Very good
      Charles from South Africa
      Couple
      Deluxe Double Room
      Stayed 1 night in December 2015
      Galnce of the beautiful Tzaneen”
      staff and Food
      It was wonderful, the hotel just need urgent renovation
      Reviewed December 21, 2015
      7,0
      Very good
      rebecca from South Africa
      Couple
      Deluxe Double Room
      Stayed 1 night in October 2015
      The bedding standard is very poor no sleepers ”
      ambience.service and tranquillity
      Good
      Reviewed November 02, 2015
      4,3
      terry from South Africa
      Couple
      Stayed 2 nights in September 2014
      The Downfall of the Coach House”
      View, fireplace, location
      Had to evacuate room 39 because bees made their hive in the chimney. Room service did not refresh coffee station. Black mould on tile grouting in shower. Toilet did not flush. Waiter not conversant with menu items. General condition of buildings was dilapidated (paintwork, rotting woodwork, leaking hosepipes, gutters broken and choked with leaves, swimming pool needs renovation, etc, etc)
      Reviewed September 26, 2014
      4,0
      Nicolaas from South Africa
      Family with teens
      Stayed 1 night in July 2014
      Terrible”
      The old style bar was nice. The gardens was neat. The view was alright
      The stay was one of our worst hotel experiences. The staff was completely incompetent. The hotel was rundown, completely outdated and needed a renovation 15 years ago. The bathrooms was in terrible state, dirty, brown water and gross. There was also no heating facilities and the room was freezing with only one blanket available. The hotel certainly was not a four star hotel, rather a two star. The food was terrible, from a tuna salad made with tinned tuna and mayonaise, a rump that was so bad that we were glad the portion was 150g instead of the claimed 250g portion. Breakfast was advertised as a buffet but the hot breakfast meals was not available as a buffet. The soft poached eggs that I ordered was so overcooked that I did not even what to have a bite. There was also no salmon/trout available (despite of the many trout farms in the area). The waiters stuggled to even speak english and no management was insight.
      Reviewed July 13, 2014
      6,7
      Good
      Maria from Netherlands
      Couple
      Stayed 3 nights in January 2014
      luxurious but needs maintenance”
      beautiful surroundings and view, friendly staff, large comfortable room
      The room was very luxurious, but everything seemed to be old and not maintained in the last years. The staff was friendly and helpful.
      Reviewed January 14, 2014
      8,7
      Excellent
      ROBERT from South Africa
      Couple
      Stayed 1 night in September 2013
      Like the curate's egg - good in parts - most parts”
      Setting - a beautiful destination; food - excellent cuisine; good prognosis with hard work and energetic marketing.
      This is what I wrote to the manager: Largely a lovely stay and experience: intrinsically a most beautiful destination. Service at dinner was very slow at first, but food was excellent. A little disappointing that lawns weren't mown by a Friday pm, pool area and pool itself untidy - far wall of pool slimy. Worrying that such small attendance at the beginning of beautiful Spring in the area, but fully appreciate that this is the hurdle that you have to overcome. Best wishes in your efforts.
      Reviewed September 29, 2013
      12
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