Free Wi-Fi in all rooms!
|Value for money||8,3|
Crowne Plaza Guatemala, located in Zone 13, Guatemala City, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Simple Leather Goods, monument of San Josemaria Escriva, La Noria are just some of the attractions available to visitors.
Crowne Plaza Guatemala offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, luggage storage to ensure our guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, outdoor pool, spa. Crowne Plaza Guatemala is your one-stop destination for quality hotel accommodations in Guatemala City.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Crowne Plaza Guatemala
Icompetent front office staff”
When I checked in and showed the Agoda voucher on my iPad, no problem, but they did swipe my card. I asked why since the room was paid for and they said it if I ordered room service. Upon check-out I noticed they had charged my card for the full amount to which I reminded her that room was paid for through Agoda which is why I showed her the voucher. She tried to tell me that the voucher only held the room. I asked if she had seen an Agoda voucher before and she said yes, but apparently forgot or was lying. I asked to see the manager but he was not there so another woman came out and had me send her the voucher, which should have been done at check in. She wanted to know where it showed that I paid. I finally told ber to call Agoda and 15 minutes later it was resolved. The manager never did show up. For a chain like Crowne Plaza this was unacceptable service.
Conveniently located to airport with shuttle ”
Close to airport”
stay was ok, check out was a nightmare, it was difficult to get a meaningful invoice that had anything to do with my agoda vocherr...
near the airport”
i was there to catch a flight from guatemala from la antigua, so i decided to stay over for a night. the hotel is located nicely in town, where it is near the airport, in which the hotel provides a free shuttle to the airport. also there is a huge supermarket 5 mins walk away and several fast food joints.
very nice. everything i expected ”
surprised at how nice a hotel. u.s. celebrities. great price and very cordial staff. should be a "must" for central american travelers.
Rrgreso sin pensarlo mucho
Hyvä kansainvälsen tasoinen hotellli”
yövyin kaksi yötä tässä guatemalan pääkaupungissa lentokentän lähellä sijaitsevassa hotellissa. shuttle lentokentän ja hotellin välillä toimi hyvin mennen tullen. huone oli siisti ja hyvätasoinen, mitään ulkoisia häiriöitä ei majoittumisen aikana ollut. aamiainen oli hyvä, monipuolinen ja palvelu toimi moitteettomasti. kielteisenä puolena koin erityistoivomukseni hitaan käsittelyn, joka kuitenkin lopulta hoidettiin hyvin. yritys hoitaa asiaa (golfkierroksen junailu) oli hyvä, mutta ilmeisesti sisäinen byrokratia haittasi. receptiohenkilökunta ei saanut tehdä ulkopuolisia puheluita. kaikenkaikkiaan palvelun ja henkilökunnan ystävällisyys oli kiitettävää.