Crowne Plaza Guatemala
Junior Suite Crowne Plaza Guatemala
Interior view Crowne Plaza Guatemala
Swimming pool Crowne Plaza Guatemala
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8,3
Excellent
/10
(8 reviews)See what guests said
See map
8,5
Excellent
Location rating score
Excellent location
Parking
Available
  • Simple Leather Goods110 m
  • Instituto Geográfico Nacional340 m
  • monument of San Josemaria Escriva450 m
  • La Noria870 m
  • Centro Comercial Los Próceres1 km
  • Cines Próceres1.01 km
  • La Aurora International Airport1.06 km
  • Rattle & Hum1.11 km
  • Kahlua1.15 km
  • La Merced1.18 km
  • Free Wi-Fi

    Crowne Plaza Guatemala

    Avenida Las Americas 9-08, zona 3, Zone 13, Guatemala City, Guatemala, 01001 - See map
    Excellent cleanliness
    8,5 rating for cleanliness
    Excellent comfort
    8,0 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Bar

    Value for money8,3
    Location rating8,5

    Rooms available at Crowne Plaza Guatemala

    8,0
    Very good
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 21 m²/226 ft²
    Enter dates to see prices
    Standard King Room
    Standard King Room
    ...
    • Room size: 40 m²/431 ft²
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    Queen Room - Mobility Accessible - Smoking
    Queen Room - Mobility Accessible - Smoking
    ...
    • Shower
    Enter dates to see prices
    King Corner Room
    King Corner Room
    ...
    • Shower
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    Ambassador Suite - Smoking
    Ambassador Suite - Smoking
    ...
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      Junior Suite with King Bed
      Junior Suite with King Bed
      ...
      • Non-smoking
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      Junior King Suite - Non-Smoking
      Junior King Suite - Non-Smoking
      ...
        Enter dates to see prices
        Junior Suite
        Junior Suite
        ...
        • Non-smoking
        Enter dates to see prices
        King Room - Non-Smoking
        King Room - Non-Smoking
        ...
        • Non-smoking
        Enter dates to see prices
        Junior Double Suite
        Junior Double Suite
        ...
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          More about Crowne Plaza Guatemala

          More about Crowne Plaza Guatemala

          An overview

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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Reviews of Crowne Plaza Guatemala from real guests

          Overall rating
          8,0
          Excellent
          From 403 reviews
          Provided by verified guests of
          Agoda Reviews (8)Booking.com Reviews (1)
          Rating via Agoda8,3
          /
          10
          Excellent
          Cleanliness8,5
          Facilities6,0
          Location8,5
          Room comfort and quality8,0
          Service7,8
          Value for money8,3
          Rating
          9+ Exceptional (2)
          8-9 Excellent (2)
          7-8 Very Good (3)
          6-7 Good (1)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (2)
          Jun - Aug (1)
          Sep - Nov (3)
          Dec - Feb (2)
          All guests (8)
          All room types
          All languages
          Showing 8 verified guest comments
          7,2
          Very good
          William from United States
          Solo traveler
          2 Queen Beds
          Stayed 1 night in July 2016

          Icompetent front office staff”

          When I checked in and showed the Agoda voucher on my iPad, no problem, but they did swipe my card. I asked why since the room was paid for and they said it if I ordered room service. Upon check-out I noticed they had charged my card for the full amount to which I reminded her that room was paid for through Agoda which is why I showed her the voucher. She tried to tell me that the voucher only held the room. I asked if she had seen an Agoda voucher before and she said yes, but apparently forgot or was lying. I asked to see the manager but he was not there so another woman came out and had me send her the voucher, which should have been done at check in. She wanted to know where it showed that I paid. I finally told ber to call Agoda and 15 minutes later it was resolved. The manager never did show up. For a chain like Crowne Plaza this was unacceptable service.

          Reviewed July 27, 2016
          10,0
          Exceptional
          Elonys from Venezuela
          Business traveler
          King Room - Non-Smoking
          Stayed 1 night in December 2014

          Excellent Location”

          Close to airport, quick check in, quiet area
          Reviewed January 08, 2015
          8,0
          Excellent
          Bertha from Australia
          Couple
          Queen with 2 Queen Beds - Non-Smoking
          Stayed 2 nights in March 2013

          Conveniently located to airport with shuttle ”

          Room size, Cesar the Restaurant/Bar Manager, comfortable bed
          Reviewed March 26, 2013
          6,3
          Good
          Gabor from Hungary
          Business traveler
          Stayed 2 nights in December 2012

          Close to airport”

          Built on top of a casino, easy access, close tonairport

          stay was ok, check out was a nightmare, it was difficult to get a meaningful invoice that had anything to do with my agoda vocherr...

          Reviewed December 14, 2012
          7,7
          Very good
          Mohamed from Singapore
          Solo traveler
          Stayed 1 night in October 2012

          near the airport”

          airport shuttle

          i was there to catch a flight from guatemala from la antigua, so i decided to stay over for a night. the hotel is located nicely in town, where it is near the airport, in which the hotel provides a free shuttle to the airport. also there is a huge supermarket 5 mins walk away and several fast food joints.

          Reviewed October 29, 2012
          8,3
          Excellent
          Douglas from United States
          Family with teens
          Stayed 2 nights in April 2011

          very nice. everything i expected ”

          amenities, comfort, price

          surprised at how nice a hotel. u.s. celebrities. great price and very cordial staff. should be a "must" for central american travelers.

          Reviewed April 13, 2011
          10,0
          Exceptional
          Roberto from Honduras
          Couple
          Stayed 2 nights in November 2009

          Respuestas”

          Todo bien!
          Ninguna

          Rrgreso sin pensarlo mucho

          Reviewed November 16, 2009
          8,3
          Excellent
          Visa from Finland
          Solo traveler
          Stayed 2 nights in November 2011

          Hyvä kansainvälsen tasoinen hotellli”

          Ystävällinen palvelu, hyvä sijainti, siistit huoneet, kaikki toimi ja asiakkaan tarpeita kuunneltiin

          yövyin kaksi yötä tässä guatemalan pääkaupungissa lentokentän lähellä sijaitsevassa hotellissa. shuttle lentokentän ja hotellin välillä toimi hyvin mennen tullen. huone oli siisti ja hyvätasoinen, mitään ulkoisia häiriöitä ei majoittumisen aikana ollut. aamiainen oli hyvä, monipuolinen ja palvelu toimi moitteettomasti. kielteisenä puolena koin erityistoivomukseni hitaan käsittelyn, joka kuitenkin lopulta hoidettiin hyvin. yritys hoitaa asiaa (golfkierroksen junailu) oli hyvä, mutta ilmeisesti sisäinen byrokratia haittasi. receptiohenkilökunta ei saanut tehdä ulkopuolisia puheluita. kaikenkaikkiaan palvelun ja henkilökunnan ystävällisyys oli kiitettävää.

          Reviewed November 28, 2011
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          Crowne Plaza Guatemala
          |Excellent 8,3
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          • Excellent location
          • Mundo Petapa Irtra