Dorsett Tsuen Wan Hong Kong

Dorsett Tsuen Wan Hong Kong

28 Kin Chuen Street, Tsuen Wan, Hong Kong, Hong Kong
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Superior Queen or Twin Room Dorsett Tsuen Wan Hong Kong
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     Dorsett Tsuen Wan Hong Kong

    Guest reviews

    7,4
    Very good
    /10
    (2815 reviews)See what guests said
    7,9
    Very good cleanliness
    Recommended by 81% of guests

    Property highlights

    • 470 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 29 times since yesterday | 37 travelers are looking at this property right now
    Good
    Location
    6,3
    See map
    Nearby
    Popular
  • Kwok Shui Road Park160 m
  • Kwai Chung San Kui Park360 m
  • Tai Wo Hau MTR Station470 m
  • Kwai Hop Street Playground550 m
  • Tai Yuen Street Market640 m
  • Consulate of Slovakia640 m
  • Shing Mun Valley Park650 m
  • Kwan Tai Temple650 m
  • Kwai Shing East Shopping Centre690 m
  • Shek Wai Kok Commercial Centre790 m
  • Value for money7,8
    Distance to city center12 km
    Location rating6,3
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport20,9 km
    Select your room
    7,8
    Very good
    Room comfort & quality
    Superior Queen or Twin Room
    Superior Queen or Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Deluxe Queen or Twin Bed
    Deluxe Queen or Twin Bed
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Dorsett Family Theme Room with Children Amenities
    Dorsett Family Theme Room with Children Amenities
    ...
    • Room size: 37 m²/398 ft²
    • 2 queen beds
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    Deluxe Family Quad
    Deluxe Family Quad
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 queen beds or 1 queen bed...
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    Deluxe Room Package with FREE Airport Pick Up to Hotel
    Deluxe Room Package with FREE Airport Pick Up to Hotel
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed or 2 single be...
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    Dorsett Family Quad Theme Room (Free Buffet Breakfasts + Kids' amenities)
    Dorsett Family Quad Theme Room (Free Buffet Breakfasts + Kids' amenities)
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    • 2 double beds
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    Club Room
    Club Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
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    Family triple room
    Family triple room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Family Suite with Sofa Bed
    Family Suite with Sofa Bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed and 1 sofa bed
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    Triple Room
    Triple Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 3 single beds
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    More about Dorsett Tsuen Wan Hong Kong

    More about Dorsett Tsuen Wan Hong Kong

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Yinyue Chinese Restaurant
    890 m Chinese
    Gala Cafe
    1,5 km Chinese
    Ru Chinese Restaurant
    1,7 km Chinese
    Asian cuisine
    Asian cuisine
    Lime Garden
    2,8 km Asian, Vietnamese
    Lau Sum Kee Noodle (Fuk Wing Street)
    5,5 km Asian
    Tam's Yunnan Rice Noodles
    5,5 km Asian, Chinese
    Japanese cuisine
    Japanese cuisine
    Panda Café
    930 m Japanese
    Okashi Land
    2,9 km Japanese
    Yu Raku Tei Japanese Restaurant
    3,7 km Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2815)Booking.com Reviews (1674)
    7,4
    /
    10
    Cleanliness7,9
    Facilities7,4
    Location6,3
    Room comfort and quality7,8
    Service7,7
    Value for money7,8
    Provided by verified guests of Agoda
    All languages
    All guests (2815)
    All room types

    Show reviews that mention 

    Showing 1865 verified guest comments
    12345
    9,2
    Exceptional
    Eric from Malaysia
    Group
    Superior Queen or Twin Room
    Stayed 1 night in February 2019
    Friendly Staffs”
    The staffs here are friendly and really helpful. I'd be give some tips to such amazing hospitality if I could. But need to point out one major issue. The free shuttle bus services to the train station is a plus but when you need a ride home from the shuttle bus can be a pain in the ass cause there's no lining up system or a reservation system, so some of the mainland Chinese tourists will push you and go ahead of you even when they came late waiting for the bus for pickup. Please do something about this. 9/10 for the services.
    Reviewed February 10, 2019
    9,2
    Exceptional
    Eric from Malaysia
    Group
    Family triple room
    Stayed 2 nights in February 2019
    Excellent Customer Service”
    The staffs here are friendly and really helpful. I'd be give some tips to such amazing hospitality if I could. But need to point out one major issue. The free shuttle bus services to the train station is a plus but when you need a ride home from the shuttle bus can be a pain in the ass cause there's no lining up system or a reservation system, so some of the mainland Chinese tourists will push you and go ahead of you even when they came late waiting for the bus for pickup. Please do something about this. 9/10 for the services.
    Reviewed February 10, 2019
    7,6
    Very good
    Meng from Singapore
    Group
    Triple Room
    Stayed 2 nights in March 2019
    Good value for money HK accomodation”
    Sounds remote but actually rather convenient with frequent shuttle bus, and walking distance to tai wo hou mtr station. Near to local major center Tsuen Wan shopping area too. Staff were mostly approachable esp the concierge team who were above average (and I can say better than some 5-star hotels I stayed). Clean, good sized (by HK standards) rooms. Practical bathroom layout except the bathroom mirror is too high. Not short on mirror in the room though. Practical bed headstand where phone n stuff can be placed with plenty power points. (which I find better than some 5-star). No complaints, really.
    Reviewed March 05, 2019
    7,2
    Very good
    Cindy from Singapore
    Family with teens
    Superior Queen or Twin Room
    Stayed 3 nights in February 2019
    Location not so convenient ”
    Pros : room is big n clean, direct bus from airport, shuttle bus from hotel to kwai fong mtr n tsim sha tsui Cons: location not so conv, situated at industrial, no eateries, 7-11 doesn't operate 24 hrs, nv upply lotion n shower gel.
    Reviewed March 04, 2019
    8,4
    Excellent
    Sam from United Kingdom
    Couple
    Superior Queen or Twin Room
    Stayed 7 nights in January 2019
    Excellent”
    The hotel provides an Android based mobile you to use when you are out and about, make use of it, unless you have a local SIM already. It also has a 1/2 hourly free shuttle service to the local MTR station, and an hourly service to TST. Connection to the airport by bus is A32, literally by the front door, for dropping, though the back journey is a bit of a struggle, if you have lots of bags to carry, as you have to walk uphill for 5 mins to the bus pick up point, at HK$18 and takes 50 mins or so ! Book early for a non smoking room, else you might be disappointed!
    Reviewed January 31, 2019
    9,2
    Exceptional
    Stefan from Germany
    Solo traveler
    Superior Queen or Twin Room
    Stayed 4 nights in February 2019
    Good service and very good restaurant”
    very friendly and professional service....al lot of Chinese Mainland Tourists...but the isolation of doors and walls are good....so you cannot hear them..
    Reviewed February 26, 2019
    10,0
    Exceptional
    johnny
    Couple
    Superior Queen or Twin Room
    Stayed 2 nights in February 2019
    Very friendly, clean and good location ”
    Room clean, staff very nice and friendly also helpful, recommend to my friends, good location, will come back again
    Reviewed March 04, 2019
    8,4
    Excellent
    Ong from Singapore
    Couple
    Superior Queen or Twin Room
    Stayed 2 nights in February 2019
    First class service from Reception and concierge.”
    Cleaned and comfortable room. Lots of local eateries within 10 minutes walking distant radious. Free shuttle bus to Airport Express MTR and Kwai Fong MTR. Will come back again.
    Reviewed March 03, 2019
    8,0
    Excellent
    Daniel from South Korea
    Group
    Triple Room
    Stayed 2 nights in February 2019
    Not bad”
    ...
    Reviewed March 02, 2019
    6,8
    Good
    MAY from Philippines
    Couple
    Superior Queen or Twin Room
    Stayed 2 nights in February 2019
    Good”
    A bit far from the train station. Room was ok but aircon was not working well. They offered to change our room but we refused since we're already settled and it was already late when we realized as we went out directly right after checking in. Lucky that the weather was a bit cold, the room temperature was bearable for me but not for my partner. Corridors were even way colder than our room. Bed was comfy and the room was complete with all the simple stuff that we needed. There's just some cleanliness issue as the space provided for making coffee and tea was stained. We also accidentally found a used plastic wrap of a c*ndom under the tissue box. Reception answered calls after 3-4 mins constant rings but still helpful. Check-in was a bit long, but check-out was smooth. Housekeeping staff attended to our needs quickly. Thanks to Overnight Room Service team for changing our food to a new one after calling that it was still cold.
    Reviewed February 25, 2019
    6,0
    Chuah from Malaysia
    Business traveler
    Superior Queen or Twin Room
    Stayed 3 nights in January 2019
    not bad”
    not bad, happy to stay there, just a bit far from subway station
    Reviewed February 23, 2019
    4,8
    Tj from China
    Family with young children
    Superior Queen or Twin Room
    Stayed 1 night in January 2019
    Poor staff”
    Staff downright rude. Especially the lady who was checking me in, demanding that "next time I should make the reservation under my name" -- well it's not my problem that my initials were used for my first name because the fields in Agoda did not support my "full name". So please take your attitude somewhere else and do not tell me how to spell my name when your reservation system would not support the full name in my passport. Please, I've had enough of those snooty hotel staff members in Hong Kong.
    Reviewed February 02, 2019
    8,8
    Excellent
    pingbo from China
    Family with teens
    Superior Queen or Twin Room
    Stayed 2 nights in January 2019
    really good considering price”
    the first night was not good, we were arranged in a standard twin room on smoking floor, in which wall paper and furnitures were not clean and smell bad. there was a very young and pretty girl(the most beautiful one among staff with name starting with N, unfortunately I didn't meet her later to show my acknowledgement),who helped us to move to non-smoking floor with a bigger space and bed combined by twin beds. She noticed that we speak Mandarin, she switched language from English to fluent Mandarin and offered valuable suggestions on transportation and shopping. She was the highlight for the stay. Other staff were professional as other HK staff for services. hotel has convenient free shuttle bus to metro, actually hotel is not far away from one metro station. it is convenient to Disneyland, harbour city and airport. also a handy phone provided to guests. there are lots of group tourists staying with this hotel, might be crowded in lobby and sometimes noisy.
    Reviewed January 28, 2019
    9,2
    Exceptional
    Mylene
    Family with young children
    Triple Room
    Stayed 4 nights in January 2019
    Worth It!”
    We stayed for 5 days. Overall, it’s worth it and I got more than what I paid for. Superb cleanliness and facilities. Not that spacious, but big enough than those hostels from other areas with minimal price difference. I commend Sarah for upgrading our room for free too. The location may not be accessible to some, but for us it is. It depends on your needs & spots to visit. It’s near the airport, Disneyland & Lantau island. 7/11 is just downstairs. They also provide free shuttle bus that we’re able to utilize all the time. Free buffet breakfast & 4g phone too. Some staff were not that accommodating, but most are. Kudos Dorsett! We’ll visit you again.
    Reviewed January 23, 2019
    8,4
    Excellent
    Evelyn from Singapore
    Couple
    Superior Queen or Twin Room
    Stayed 4 nights in January 2019
    Good service”
    Hotel is abit far from the city area but the hotel provided shuttle bus services to Tsim Sha Shui, Kwai Fong and various other locations. As it is further away from the central, the surrounding can be quite peaceful. A good hotel to stay in if you need some peace in the bustling city. If you're heading to Disneyland and not staying at Disneyland resort, this hotel is only about 20-30 mins travel (via MTR) to Disneyland. It is also relatively near to the airport.
    Reviewed January 19, 2019
    8,4
    Excellent
    yufei from Singapore
    Couple
    Superior Queen or Twin Room
    Stayed 1 night in March 2018
    Decent room, location so so”
    Room is pleasant and spacious enough in hk. Hotel is ard 10 mins walking distance to the nearest MTR station. N ard 30 mins journey to downtown Kowloon. Hotel has free shuttle to MTR stn every 30 mins. But there's nth ard the hotel during night time.
    Reviewed March 27, 2018
    6,4
    Good
    Te from Taiwan
    Couple
    Superior Queen or Twin Room
    Stayed 2 nights in February 2019
    Away from city but surprisingly convenient”
    My partner and I decided to spend our CNY in HK. The room rate was crazy high in the city center during this time so we ended up staying in this far-faraway hotel. Turned out, it saved us quite amount of money on transportation! 🚌Take bus A32 from airport costs 18.2 HKD/P. 🚍The hotel provide free shuttle to near subway stations & city center every half hour. So that we could use the money saved to more food and shopping 👍🏻👍🏻 We would definitely comeback if the cleaning improved.
    Reviewed February 11, 2019
    9,2
    Exceptional
    ELENA from Russia
    Couple
    Superior Queen or Twin Room
    Stayed 4 nights in November 2018
    Exceptional”
    We used Dorsett Tsuen Wan hotel for the second time. Its location is convenient enough. You can use public bus A32 to reach it from airport. Metro station is in 10 min by walk from hotel. Staff is English speaking and very friendly. Restraunt is very good and not so expensive. Room cleaning was good. Just a little bit far from city central areas - about 30 min by metro.
    Reviewed December 07, 2018
    4,8
    Wen from Singapore
    Solo traveler
    Superior Queen or Twin Room
    Stayed 2 nights in November 2018
    Room 505 is haunted”
    If you get room 505, please change. The room is haunted and heard weird noises of people trying to bang open the door at 3 4am. Called front desk and they replied is their staff staying next door making the noises. Not apologetic at all when I change my room the next day and even give me a stare when I need to leave my luggage with them as I need leave early for a wedding in the morning. Hotel staff did not help put my luggage into another room and I have to drag my stuff up again to have a good night of sleep. People at front desk were rude and unfriendly, normal hk standards of no service. But I didn’t expect much from hk hotels, just irritated I can’t get a good night sleep and the hotel don’t think it’s their fault. Make it seems like I troubling them with the change of room when The room is haunted l.
    Reviewed November 29, 2018
    6,8
    Good
    Kris from Philippines
    Couple
    Superior Queen or Twin Room
    Stayed 3 nights in November 2018
    (+) Hotel Room and facilities (-) Location”
    The room is equipped with the necessities for a convenient stay however the hotel is 9 stops away from Mongkok and 12 stops away from Tsim Sha Tsui so if you're in hongkong for shopping this is not an ideal hotel because the nearest mtr is a 10min-walk (Tai Wu Hau station). But if you want a quieter place to stay away from the busy streets of Central then this is good place.
    Reviewed November 26, 2018
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    • Victoria Harbour
    • Tai Wo Hau MTR Station is within 0.47 km