First and New Star Hotel

First and New Star Hotel

No 2, Jalan Metro Pudu 2, Fraser Business Park Off Jalan Loke Yew, Pudu, Kuala Lumpur, Malaysia, 55200
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    Lobby First and New Star Hotel
    Lobby First and New Star Hotel
    Interior view First and New Star Hotel
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     First and New Star Hotel

    Guest reviews

    6,5
    Good
    /10
    (256 reviews)See what guests said

    Property highlights

    • 90 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Elevator

    Very good
    Location
    7,1
    See map
    Very good location - 280 meters from city center
    Nearby
    Popular
  • Yh Wong470 m
  • VIVA Home590 m
  • Pudu Market710 m
  • SMART Tunnel750 m
  • Pasar Besar Pudu840 m
  • Buddha Jayanti Temple980 m
  • Kenanga Wholesale City1.2 km
  • Jalan Ampang1.35 km
  • Jalan Pudu Road1.39 km
  • Jaya Jusco1.51 km
  • Value for money7,4
    Distance to city center2.1 km
    Location rating7,1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17,9 km
    Select your room
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 2 single beds
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    Superior Queen
    Superior Queen
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 queen bed
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    Twin Deluxe
    Twin Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
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    Triple Standard
    Triple Standard
    ...
    • Room size: 18 m²/194 ft²
    • Smoking allowed
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    Quadruple Standard
    Quadruple Standard
    ...
    • Room size: 17 m²/183 ft²
    • Smoking allowed
    Enter dates to see prices
    Family 3 Rooms
    Family 3 Rooms
    ...
    • Room size: 17 m²/183 ft²
    • Street view
    • 3 single beds
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    Standard Queen
    Standard Queen
    ...
    • Room size: 13 m²/140 ft²
    • No Windows view
    • 1 queen bed
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    Double Deluxe
    Double Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
    Enter dates to see prices
    Double Superior
    Double Superior
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • No Windows view
    • Smoking allowed
    • 1 single bed
    Enter dates to see prices
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    More about First and New Star Hotel

    More about First and New Star Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Tang House of Fishball
    350 m Asian, Malaysian
    Fun Kee Bamboo Noodle
    510 m Asian, Chinese
    Republic of Food
    830 m Asian, Chinese, Fast food
    Chinese cuisine
    Chinese cuisine
    Pat Kin Pat Sun Cafe
    570 m Chinese
    Taste Of Foochow
    570 m Chinese
    Heun Kee Claypot Chicken Rice
    640 m Chinese
    Halal food
    Halal food
    Al-Halabi Gourmet Restaurant
    2,0 km Halal, Lebanese, Mediterranean
    The Castle
    2,0 km Halal, Lebanese, Mediterranean
    Sahara Tent
    2,2 km Halal, Lebanese, Middle Eastern

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (256)Booking.com Reviews (203)
    Cleanliness6,1
    Facilities5,7
    Location7,1
    Room comfort and quality7,1
    Service6,3
    Value for money7,4
    Provided by verified guests of Agoda
    All languages
    All guests (256)
    All room types

    Show reviews that mention 

    Showing 158 verified guest comments
    12345
    7,2
    Very good
    Nantakumar from Malaysia
    Business traveler
    Standard Queen
    Stayed 1 night in January 2019
    Budget hotel.”
    When Agoda offer cheaper price than hotel normal tariff... Management refuse to accept our booking especially when pay at hotel. Management cancelled our booking from Agoda and ask to book as walk in customer. AGODA...PLS LOOK THIS MATTER. WHEN PAY AT HOTEL...SURE WILL BE PROBLEM. NOT ONLY THIS HOTEL. MOST OF THEM DOIN LIKE THIS.
    Reviewed February 13, 2019
    3,2
    NIKITA from Russia
    Couple
    Deluxe Queen Room
    Stayed 6 nights in August 2018
    Impossible to sleep and solve problems”
    My wife and I were staying in this hotel for a week. On the first night we faced with incredible LOUD music coming from the outside night club. It was VERY LOUD until 5 am. It was SO LOUD that it definitely impossible to sleep. That night at 3 am we came up to the reception and asked to help us and change on another room. The man told that he couldnt do anything. What is he doing there? Next day during 4 hours we spent on changing room. I'm not kidding. 4 HOURS on changing room. I had to talk to the receptionist and to the owner. I had to write the reason, than I had to write again why and what I was asking for. Unbelievable. But the changed room solved a little the problem with music. This is the AWFULEST hotel I ever been to. Definitely.
    Reviewed September 11, 2018
    8,8
    Excellent
    Per from Norway
    Solo traveler
    Single Room
    Stayed 1 night in May 2017
    One of the best hotel/deals in K.L.”
    It's second time I stay here (both times in room #501: small single-room, but have all you need). It's an easy 10 min. walk from the LRT-station. The lobby look worn down, but the room is good - with a fridge in the room it would score full in facilities too. There's a restaurant just in front of the hotel (Indian food I believe) - I didn't try the restaurant, since the room have a water heater, so you can prepare simple meals in your room for shorter stays. The water-pressure in the shower wasn't the best in 5th floor, but it did the trick!
    Reviewed May 10, 2017
    8,0
    Excellent
    Allyn from United States
    Couple
    Standard Queen
    Stayed 5 nights in September 2016
    You get what you pay for”
    I always stay at a cheap hotel or hostel so I get what I pay for which is bed and a shower. However. Must mention the two separate night clerks here are both exceptional in ther own way. Every question was answered and if they didn't have an answer they went out of their way to find t, thank you both for all your hard work and kindness
    Reviewed September 09, 2016
    10,0
    Exceptional
    Muhammed from Sri Lanka
    Business traveler
    Superior Twin Room
    Stayed 2 nights in September 2014
    Superb Hotel and Staff”
    Location, Staff, Cleanliness
    I Stayed Here for 4 Days With My Friend On a Visit, When I Arrived at Hotel Time Was 09AM But There check In Time is 12PM, But That Sri lankan Manager Gave Me a Room. The Room Was Superb, Very Clean and Speed Wifi Provided. All The Working Staffs are So Awesome and Helpful. Hotel Is Near to Chan Sow Lin Station, So Going Around KL is Very Easy. I Suggest This Hotel For Anyone Who Want to Stay in KL for Couple of Days, And My Special Thanks For The Srilankan Staff.
    Reviewed September 15, 2014
    2,0
    NOOR from Malaysia
    Couple
    Standard Queen
    Stayed 1 night in August 2018
    Will not check in again”
    Check in at 11.40am need to pay extra which I dont mind. It cost me at rm10 per hour before 2pm. Room has no TV. Sigh. Reception is old women, eventhough she old, but in hotel industry she has to greet or atleast smile. Linen and bedsheet got stain, lift is dirty. You may get another hotel with same price. This one terrible.
    Reviewed August 13, 2018
    4,4
    Goppey from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in January 2019
    Acceptable”
    No tv. Water pressure is very low. Corridors not clean..
    Reviewed January 05, 2019
    10,0
    Exceptional
    Kanda from Malaysia
    Business traveler
    Single Room
    Stayed 1 night in December 2018
    Exceptional”
    Amazing
    Reviewed December 04, 2018
    6,8
    Good
    ROBIN from Philippines
    Couple
    Standard Queen
    Stayed 6 nights in October 2018
    Budget and Location friendly”
    The place is very accessible via MRT all the way to KL, budget friendly but no TV. The CR must need to tidy.
    Reviewed November 29, 2018
    9,6
    Exceptional
    Ronald from Philippines
    Couple
    Standard Queen
    Stayed 14 nights in February 2018
    worth our money”
    This hotel is located just few meters away from Chan Sow Lin station which is right in the middle of the whole KL. My only problem was they didn't have kitchen. What's also nice is that the hotel is surrounded by a couple of convenience stores that are open 24 hours.
    Reviewed March 04, 2018
    8,0
    Excellent
    Colin from United States
    Solo traveler
    Superior Queen
    Stayed 1 night in January 2018
    Great location and nice area for local food”
    The place is very near an LRT stop and it's very easy to get to KL sentral as well as the main bus terminal. The food nearby is great if you like local food carts and restaurants. There are also a few clubs nearby too for night life. The room I stayed in was small, but it wasn't like one of those places that can only fit a bed.
    Reviewed February 06, 2018
    Thank you
    Responded February 18, 2018
    First and New Star Hotel
    5,2
    Khuay from Singapore
    Couple
    Standard Queen
    Stayed 3 nights in December 2017
    very cheap and good enough for a night's sleep”
    not for fussy travellers pros: just beside Chan sow lin lrt. to get here, cross a bridge connected to the train through the deserted fraser business park building. room is not that small compared to other budget hotels cons: no housekeeping. we used same towels and sheets for 3 nights. there is a nightclub with shady characters nearby playing trance music the whole night. You can hear the music even in a windowless room and with earplugs. music sounds like the kind people listen to when they consume drugs. the toilet had not been scrubbed for months with mould on the walls and toilet. overall, not to bad for the price
    Reviewed December 30, 2017
    8,0
    Excellent
    RASITHA from Sri Lanka
    Solo traveler
    Family 3 Rooms
    Stayed 3 nights in November 2017
    Value for money”
    Hotel is located very nice place to go around the city by MRT. (Only around 150m to MRT station nearby) WIFI connection is also pretty good. Some facilities such as cleanness, intraction with the guest etc should be more developed. Overall It's value for your money.
    Reviewed December 07, 2017
    Thank you
    Responded February 18, 2018
    First and New Star Hotel
    8,4
    Excellent
    RASITHA from Sri Lanka
    Solo traveler
    Superior Twin Room
    Stayed 7 nights in July 2017
    Good Value of Money”
    Hotel is located at Chan Show Lin City where very close to Chan Show Lin LRT station. That was pretty convenient for me to travel every day with heavy shopping stuff during my stay there. Rooms with basic facilities are also really good and clean. Staff is also helpful besides there low interaction with the guests.
    Reviewed August 10, 2017
    Thank you
    Responded February 18, 2018
    First and New Star Hotel
    4,4
    William from Malaysia
    Business traveler
    Standard Queen
    Stayed 7 nights in December 2016
    What you pay is what you get”
    I stay 7 days in the hotel. Pros: cheap, near to LRT station, 7-Eleven, club, kopitiam and restaurants. Cons: can see cockroaches very often, no free filter water, hanger rack unattached from wall, old facilities, no sound insulation and hear conversation very clearly when door is closed, noise from club and pub at night, very poor phone reception in room, unstable WiFi, only 1 room card, a bit dirty, no room service at all, management disable your room card before stated check-out time (12pm), no free parking at downstairs (you can park at roadside or behind hotel for free, at your own risk).
    Reviewed December 26, 2016
    8,0
    Excellent
    Robert from Canada
    Solo traveler
    Superior Queen
    Stayed 11 nights in November 2016
    Agoda Review --- First and New Star Hotel Pudu Kuala Lumpur---”
    Booked from Nov 23 to Dec 5, 2016, overall good for the price. Queen bed , heated shower and air-conditioning for super low price, booked for 2. But...... there is a TV and no satellite, so 2 fuzzy channels with Malay language only. Internet is good enough for me .... but, the internet cuts out quite often and twice for long periods of time... I think the router needs resetting and asked at the desk the first time with a quick and friendly response... and yes it came back up rather quickly. Internet is out again day 10 for 2 hours now ... will check at the desk again ;) Again happy response, give it 15 and see if its up and running. BAM, up again after a short wait..(awesome friendly staff) For you backpackers, this hotel is much better than hostels and the best price for the money I have seen in KL. It is close to Bukit Bintang, (nightlife) downtown shopping and the famed towers. The rooms are nice enough and better than some I have seen in Canada at 8 times the price. If you are a budget conscious traveller, this is your best place to go. Better to book online as online prices are much better. Prepaid credit cards will work if you don't use credit cards.
    Reviewed December 10, 2016
    10,0
    Exceptional
    Darlene from Malaysia
    Solo traveler
    Standard Queen
    Stayed 3 nights in January 2016
    Great and Comfy”
    My favorite place to stay when in KL. Hotel staff was very friendly and helpful. Room was comfortable and clean. Eating place just next to hotel and plenty more within walking distance. Public transport is also within walking distance.
    Reviewed December 10, 2016
    8,0
    Excellent
    Albert from United States
    Family with young children
    Standard Queen
    Stayed 2 nights in August 2016
    Good location, Clean room.”
    This hotel is located a little far from the most popular Kuala Lumpur places but the metro is just a 5 min walk so everything is still easy to get to. The room and bathroom was clean and there are a few restaurants close by. Overall a good experience and wifi was good.
    Reviewed August 17, 2016
    7,0
    Very good
    Katsumasa from Japan
    Couple
    Superior Twin Room
    Stayed 1 night in July 2014
    What you get is what your paid for.”
    Budget hotel, free parking, passable facilities
    The hotel is located in a business area which is slightly far from central areas of KL for any other activities. If you have a car, it is in a reasonably convenient place. It's cheap. Don't expect too much, but you get what you paid for.
    Reviewed July 16, 2014
    10,0
    Exceptional
    Waruna from Sri Lanka
    Group
    Family Room Deluxe
    Stayed 5 nights in June 2014
    More Than Expected”
    Staff, Location, Security
    I'm from Sri Lanka and when I first reserved this hotel, I had no idea that I would find a staff friendly like at Star Hotel. When we first walked in, we were welcomed by a friendly Bangladesh guy who helped us with our check-in. Later on, he called his manager who was apparently a Sri Lankan. I was shocked when he smiled and spoke in my language. Who cares about hotel facilities when you have a friend there? The whole stay at Malaysia was more than easy when we had that friend. We were guided to all the places they knew. The other Bangladeshi guy even dropped us at a shopping complex. Rooms were great. Linen, towels were also provided. There were attached bathrooms to every room with hot water. Clean at its best. Premises was constantly watched by CCTV and doors had proximity card instead of usual locks. That's quite good in security wise. They also provided free WiFi to everyone at hotel. I even updated my blackberry playbook and iPhone's OSes. Another great thing about the location of this hotel is that it was closely located to a train station (See Chow Lin station). We saved 1000s from just walking to the train than taking a bus or a taxi to the station. Walking to the station takes just 3 minutes. In case you get hungry and you don't feel like walking out, there's a restaurant run by the hotel right next to it. As in wall to wall! That restaurant has delicious Egg Rotties. I had two the first night because I couldn't resist the smell. On our departure day, they helped and arranged the taxi as well. Our group stayed a total of 6 days at the hotel and I have no complaints at all. I just wish I could stay longer. Because of the staff, I want to revisit Malaysia again, despite the beauty of the country. I will recommend this hotel to ANYONE and everyone. I have no words to thank Star Hotel for their kind hospitality. It felt like I visited an old friend, not a hotel I paid for!
    Reviewed June 16, 2014
    12345
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    First and New Star Hotel
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    • Very good location
    • Pavilion Kuala Lumpur
    • LRT Train Station - Chan Sow Lin is within 0.09 km