Grand Plaza Hotel
Grand Plaza Hotel
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Standard (2 Adults & 1 Child) - Bed Grand Plaza Hotel
Standard (2 Adults & 1 Child) - Bed
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Lobby Grand Plaza Hotel
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Interior view Grand Plaza Hotel
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Excellent
Location
8,1
See all 49 photos Grand Plaza Hotel
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What guests are saying:
Great really like it
kunaporn from United States
Family with teens
great location. clean and friendly staff.there is an abc store downstairs. we dont worry in buying souvenirs.
Geohana from Philippines
Couple
Hotel location is quite good. Very close to shops, restaurants, Burger King and police station. Beach and central shopping area are located in walking distance. Staff are friendly and nice. Hotel rooms are old but clean. Overall condition is okay. Car park available.
SUNGHYUN from South Korea
Solo traveler
Better than expected Staff was really nice The rooms are very tidy and get cleansed every day Wonderful view from the room Close to everything Basically it's all you could ask for
nora from Austria
Couple
Enjoyable and relaxing. The staff were helpful and knowledgeable about the area and places of interest. They also offered tips on where to go and how to go there.
Marina from Australia
Solo traveler
Very pleasant. The room was surprisingly large and well decorated/designed, and the hotel is probably the best low budget hotel on Guam.
Sven from Germany
Solo traveler

Grand Plaza Hotel

Excellent location
- Inside city center
Good
From 348 reviewsSee what guests said
6,7
/
10
Value for money7,1
Distance to city center1 km
Location rating8,1
Nearest airportGuam International Airport (GUM) - Guam
Distance to airport3,0 km
  • Airport transfer

  • 390 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked 2 hours ago
Stand Family 4 People
Stand Family 4 People
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  • Room size: 41 m²/441 ft²
  • Ocean view
  • 2 single beds & 2 single be...
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Standard (3 Pax)
Standard (3 Pax)
...
  • Room size: 20 m²/215 ft²
  • Partial ocean view
  • 1 single bed and 1 semi dou...
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Standard (2 Adults & 1 Child)
Standard (2 Adults & 1 Child)
...
  • Room size: 18 m²/194 ft²
  • Partial ocean view
  • 2 single beds
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Budget Double or Twin Room
Budget Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • 1 single bed and 1 double b...
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Deluxe Single Room
Deluxe Single Room
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  • Room size: 20 m²/215 ft²
  • 1 single bed or 1 double be...
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Standard Triple
Standard Triple
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  • Non-smoking
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Room Two Bedrooms
Room Two Bedrooms
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    Room
    Room
    ...
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      Double Deluxe
      Double Deluxe
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        Family Room Standard
        Family Room Standard
        ...
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          More about Grand Plaza Hotel

          More about Grand Plaza Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (348)Booking.com Reviews (223)
          Cleanliness6,0
          Facilities6,0
          Location8,1
          Room comfort and quality6,6
          Service6,9
          Value for money7,1
          Provided by verified guests of Agoda
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          All guests (348)
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          Showing 296 verified guest comments
          12345
          7,2
          Very good
          Laura from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 4 nights in November 2018
          Excellent location, value for money hotel”
          We arrived really early and we were allowed to check in 3 hours in advance without additional charge. Ms. Annabelle was really very helpful and accomodating,the other staff were pleasant too. The rooms are clean and spacious. Water pressure is strong. Location is great, a lot of food establishments nearby and a convenience store is just beside the hotel. The only downside is the wifi signal in the room which was weak and intermittent. Overall, our stay was pleasant and I wouldn’t mind staying there again.
          Reviewed December 06, 2018
          8,0
          Excellent
          Luzviminda from Philippines
          Group
          Standard (2 Adults & 1 Child)
          Stayed 1 night in October 2018
          Very good”
          Had to quickly book a room as our flight got cancelled. Lady at the reception was really nice and helpful. Room’s so small without toiletries but I always bring my own so it’s not really an issue. Good for a night stay.
          Reviewed October 29, 2018
          Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. Again, thank you for taking the time to write your review and sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon!
          Responded November 15, 2018
          Grand Plaza Hotel
          8,4
          Excellent
          Alma from Philippines
          Family with young children
          Standard (2 Adults & 1 Child)
          Stayed 1 night in September 2018
          Very Hospitable and Accommodating Staff”
          Grand Plaza Hotel has a very good location - walking distance to a good Chinese Buffet Restaurant - VIP Chinese Restaurant; ABC Store in the ground floor; a few steps away to Churrasco, a superb Brazilian restaurant; and Tumon Bay Shuttle Bus stops here. Hotel staff are very pleasant and helpful.
          Reviewed September 11, 2018
          Hafa adai Alma, Thank you for taking the time to leave your review. Thank you for kind words regarding our staff. We take the value of your comments and will continue to spread the "Hafa adai" spirit to our guests. We hope to see you again. Take care. Safe travels! See you again, GPH Familia
          Responded October 21, 2018
          Grand Plaza Hotel
          5,6
          Mayline from Guam
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 1 night in November 2018
          Cheap and Old”
          The building is old and so it’s dusty and the bathroom is old too. They put a tub in there, but it’s like a tub in a dirty floor. The beds are big and comfortable. The location is good. It’s just an old building. The ac did not blow well. It was warm in there. They put a split unit AC on the floor and so the vents just blow on the floor and doesn’t cool the room. Very smart.
          Reviewed November 18, 2018
          Hafa adai Mayline, Greetings from Grand Plaza Hotel and many thanks for sharing your review with u. Please accept my sincere apologies for not meeting your desired level of service during your recent stay with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Rest assured your feedback has been shared with all my managers for immediate corrective actions. As you may have already noticed we are in the process of upgrading our hotel starting with lobby renovation, new fitness and business center. An award-winning Meskla Chamoru Restaurant will be opening in 2019. There will be many more property enhancement projects in the coming year to include room upgrades.
          Responded November 23, 2018
          Grand Plaza Hotel
          5,2
          Farishia from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 7 nights in August 2018
          $100 deposit, bring own toiletries and dishwashing to wash your cup”
          We were not informed about the $100 deposit. I thought I just missed it but i checked again. There was no announcement whatsoever that there is a deposit to be collected upon check in. I know that hotels have this deposit security for incidental damages but guests are informed so that they can prepare ahead of time. Check-in time is strictly 3PM. Even if the room is already made or the guests before you already checked out. But you can leave your bags at the lobby and start touring around. We stayed for 7days. The sheets and linen looked like it was not changed . I got urticaria all over, asthma triggered because of dirty linen. It’s either dirty because it has been used for days or they washed it but just really dirty. No toothbrush nor toothpaste. Bring your own toiletries. They had no plans of replenishing soap and shampoo. I suggest you supply with a big container and just refill it. Just like in Japan. Free water only the day of check-in. Cups not washed/changed everyday.
          Reviewed August 23, 2018
          9,6
          Exceptional
          HO from Hong Kong
          Solo traveler
          Stayed 8 nights in November 2016
          best location, price effective”
          Best location, with convenient shop, 24 hours open, at side of hotel. 5 minutes to Tumon beach. Many restaurant nearby. Hotel staff are friendly and helpful. Facilities are Ok with a clean pool at 3 floor. Price are cheap in Guam .
          Reviewed November 12, 2016
          5,2
          Shinna from United States
          Family with young children
          Standard (2 Adults & 1 Child)
          Stayed 1 night in March 2018
          Never again :(”
          What we liked: the beach and restaurants nearby The hotel building itself is very old by the looks of it. Our room wasn’t ready when we checked in so we were given another room that was made. Or so they said. Not sure if our room was actually cleaned because the bathroom has leftover toilet paper, tub was soaking wet with soap scums, bed linens had visible hair strands (lots) and dusty! That wasn’t the end of it though, I requested a crib and what came to our door was a cosco play pen which could’ve been nice if it was clean! It smelled like it’s been sitting in the storage for decades and had what looked like roach eggs. We only stayed for a night because I made a mistake booking the first hotel and missed 1 night! Thank goodness it was only a night! It’s so not worth our 60 bucks. NO, I will not recommend it to anyone especially with kids!
          Reviewed March 20, 2018
          Hafa adai Shinna, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          9,2
          Exceptional
          Howard from Canada
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in August 2017
          Good value for money”
          This is a good location. Hotel on the beach is more than 3 times the cost. Doesn't have really large lobby like Hilton but rooms are better and cleaner. Staff are helpful, had bad sleep due to a poor mattress and they were happy to replace it the next day.
          Reviewed January 17, 2018
          Hafa adai Howard, Thank you very much for taking the time to write your review on Grand Plaza Hotel. It is a pleasure to know you have enjoyed your recent stay with us and satisfied with the level of service rendered by our hardworking team members. We appreciate your feedback regarding the matteress. Sincerely apologized if you lost some sleep. We look forward to the opportunity to welcome and serve again soon! Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          7,2
          Very good
          Salce from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in October 2018
          Very good”
          bed needs replacement already
          Reviewed November 04, 2018
          Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Rest assured that this will be brought up to our team. Again, thank you and we hope to see you on your next travel to Guam.
          Responded November 15, 2018
          Grand Plaza Hotel
          8,0
          Excellent
          premier from Philippines
          Family with young children
          Standard (3 Pax)
          Stayed 4 nights in September 2018
          location nice”
          location is good near restaurant and near to the beach, half a kilometer walk to the beach
          Reviewed September 24, 2018
          Hafa adai Premier! First of all, thank you for choosing the Grand Plaza Hotel. I am glad to hear that you enjoyed your stay with us. We hope to see you again. Take care. Safe travels! See you again, GPH Familia
          Responded October 21, 2018
          Grand Plaza Hotel
          7,6
          Very good
          Charmaine from Philippines
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 3 nights in June 2018
          Very good”
          This is ok as a budget hotel.
          Reviewed June 27, 2018
          Hafa adai Charmaine, Thank you for taking the time to write your review and for sharing your wonderful stay with us. We look forward to the opportunity to welcome and serve again soon! Regards, Belle
          Responded June 29, 2018
          Grand Plaza Hotel
          10,0
          Exceptional
          taeji from South Korea
          Group
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in May 2018
          very good”
          location is good.tumon sands plaza takes 1minute by walk.very kind staff.abc store is located in hotel.nice.
          Reviewed May 05, 2018
          Hafa adai Taeji! Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel's great service, facilities and our outstanding team members. We are happy to hear that you have enjoyed your stay with us. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          9,2
          Exceptional
          Ria from Philippines
          Couple
          Standard (2 Adults & 1 Child)
          Stayed 4 nights in June 2017
          Exceptional”
          Large room. Hotel is quite far from restaurants.
          Reviewed April 23, 2018
          Hafa adai Ria, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. The hotel has a lot of restaurants nearby and to point out some are Wagaya 88 Korean Restaurant in the hotel, Join Us Japanese Teppanyaki Restaurants next door inside Tumon Sands Plaza, Gabrielle Italian Restaurant across the street and another which the Tumon Lobster & Grill Restaurant beside ABC Store and the popular Churrasco Brazillian Restaurant to name a few. We look forward for your next visit and we will make offer several more recommendation that you will surely enjoy. Sincerely Yours, Belle
          Responded May 15, 2018
          Grand Plaza Hotel
          7,2
          Very good
          MELANIE from Philippines
          Solo traveler
          Standard (3 Pax)
          Stayed 1 night in November 2016
          Very good”
          Near DFS, the beach, Tumon Sands Plaza. Has an ABC Store. Wifi is not stable. Still a little on the expensive side since the facilities are already dated. What you're paying for is the strategic location of the hotel.
          Reviewed May 30, 2017
          Hafa adai Melanie, Your feedback is greatly appreciated and we are honored to welcome you back to Grand Plaza Hotel. The hotel now offers a FREE and stable wifi all over the hotel. We look forward seeing you again here at the Grand Plaza Hotel. Take care! Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8,0
          Excellent
          Eugene from Philippines
          Solo traveler
          Standard (3 Pax)
          Stayed 3 nights in March 2017
          Location is perfect.”
          The hotel is strategically located. It is walking distance to the beach - 5minute walk (to the west); DFS, outlet stores and Plaza Mall - 10 minute walk (to the north). I spent only P4,100 a night. One will get his money's worth. Overall, my stay at the hotel was pleasant
          Reviewed March 29, 2017
          Hafa adai Eugene, Thank you and we greatly appreciated your feedback and we are honored to welcome you back to Grand Plaza Hotel. We will be doing some renovations soon. I hope you will consider us again on your future travel plans to Guam. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          8,4
          Excellent
          Barbara from United States
          Solo traveler
          Standard (3 Pax)
          Stayed 14 nights in November 2016
          Weekend getaway”
          The rooms are okay. Beds were alittle hard but the pillows were soft enough. The bathroom needs a little renovation especially the bathroom sink. The A/C wasnt even strong enough to cool off the whole room. But all in all, if you're stayy is short, its worth the money.
          Reviewed January 20, 2017
          Hafa adai Barbara, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Please consider us again on your next trip to Guam. Thank you, Belle
          Responded June 26, 2018
          Grand Plaza Hotel
          6,4
          Good
          KENNEDY from Philippines
          Family with teens
          Standard (2 Adults & 1 Child)
          Stayed 4 nights in June 2016
          Good location, but hotel is too old”
          Prime location, a big plus. But the hotel facilities need an upgrade. The first room given to us, aircon was not working, but we were too tired to transfer to another room as we arrived very early morning. The next day we had to move, otherwise we'll spend another night sweating. The staff are very accommodating, but the facilities need improvements.WiFi does not work most of the time, quite a let down. The staff are their major asset here.
          Reviewed November 07, 2016
          8,7
          Excellent
          SUNGHYUN from South Korea
          Solo traveler
          Standard (3 Pax)
          Stayed 3 nights in April 2014
          Nice location. ”
          Location, Location, Location
          Hotel location is quite good. Very close to shops, restaurants, Burger King and police station. Beach and central shopping area are located in walking distance. Staff are friendly and nice. Hotel rooms are old but clean. Overall condition is okay. Car park available.
          Reviewed May 09, 2014
          9,0
          Exceptional
          Brad from Northern Mariana Islands
          Solo traveler
          Standard (2 Adults & 1 Child)
          Stayed 2 nights in March 2014
          Excellent Customer Service”
          Customer Service, Location and Customer Service
          I made my trip to Guam for the XTERRA Guam Championship and I only needed a basic room. The Grand Plaza is not the fanciest place in Guam but it was clean, close to everything and the staff is excellent. I've already recommended this hotel to my friend for her next business trip. This isn't the fanciest place to stay and I wouldn't make this my first choice if I was traveling with my whole family because I would like a little extra space. I got an excellent room rate and this room served its purpose. When I travel to compete in sporting events, I don't need fancy restaurants or plush surroundings. All I needed was a clean room with enough space to prepare my bike for the off-road triathlon and The Grand Plaza fit the bill. Before I go, I'd like to say once again how helpful and friendly the staff was during my stay. I felt that they genuinely cared about me and that means a lot. Three cheers to them!
          Reviewed April 02, 2014
          6,3
          Good
          HOI from Malaysia
          Solo traveler
          Standard (3 Pax)
          Stayed 2 nights in January 2014
          A good trip”
          Value for Money, Centrally Located, Simple Hotel
          The hotel is old and simple but centrally located. Cater more to budget conscious travellers. Convenience stores and restaurants just next door. 5 mins walk to all major shopping malls and day tour pick up points e.g. DFS Galleria B1. Room is spacious and clean. Don't expect anything fancy. Overall a pleasant stay.
          Reviewed February 05, 2014
          12345
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