Holiday Inn Mayaguez & Tropical Casino
 Holiday Inn Mayaguez & Tropical Casino
Lobby Holiday Inn Mayaguez & Tropical Casino
Lobby Holiday Inn Mayaguez & Tropical Casino
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8,5
Excellent
/10
(19 reviews)See what guests said
See map
8,8
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Holiday Inn Mayaguez & Tropical Casino

2701 Highway No 2, Mayaguez, Mayaguez, Puerto Rico, 680 - See map
"Great hotel very clean"
Nilda - 18 December 2018
Excellent cleanliness
8,8 rating for cleanliness
Exceptional reputation
Recommended by 87% of guests
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Casino

  • Fitness center

Value for money8,3
Location rating8,8

Rooms available at Holiday Inn Mayaguez & Tropical Casino

Executive Double Room with Two Queen Beds
Executive Double Room with Two Queen Beds
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Double Room with Two Queen Beds
Double Room with Two Queen Beds
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
One-Bedroom Suite
One-Bedroom Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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1 King Bed Executive Non-Smoking
1 King Bed Executive Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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2 Queen Beds Non-Smoking
2 Queen Beds Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 2 queen beds
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1 King Bed Leisure Non-Smoking
1 King Bed Leisure Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 1 king bed
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2 Queen Beds Executive Non-Smoking
2 Queen Beds Executive Non-Smoking
...
  • Non-smoking
  • 2 queen beds
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1 King Bed Suite Non-Smoking
1 King Bed Suite Non-Smoking
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Room
Standard Room
...
  • Non-smoking
  • Shower and bathtub
  • 2 queen beds or 1 king bed
Enter dates to see prices
 Room with 2 Double Beds
Room with 2 Double Beds
...
    Enter dates to see prices
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    More about Holiday Inn Mayaguez & Tropical Casino

    More about Holiday Inn Mayaguez & Tropical Casino

    An overview

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    What they offer

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    Food and dining

    Breakfast options

    American

    Restaurants on site

    Holly's Café
    Cuisine:International, Caribbean
    Menu:Buffet, A-la-carte

    Property's guest policies

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    Announcements

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    Reviews of Holiday Inn Mayaguez & Tropical Casino from real guests

    Overall rating
    8,7
    Excellent
    From 1034 reviews
    Provided by verified guests of
    Agoda Reviews (19)Booking.com Reviews (786)
    Rating via Agoda8,5
    /
    10
    Excellent
    Cleanliness8,8
    Facilities8,2
    Location8,8
    Room comfort and quality7,0
    Service8,5
    Value for money8,3
    Rating
    9+ Exceptional (5)
    8-9 Excellent (0)
    7-8 Very Good (0)
    6-7 Good (2)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (2)
    Jun - Aug (5)
    Sep - Nov (1)
    Dec - Feb (1)
    All guests (19)
    All room types
    All languages
    Showing 9 verified guest comments
    10,0
    Exceptional
    Angel from Puerto Rico
    Family with teens
    2 Queen Beds Non-Smoking
    Stayed 2 nights in August 2019

    Good experience ”

    Restaurant prices were good, Fat Tuesday the place to hang out.

    Reviewed August 29, 2019
    10,0
    Exceptional
    Yadira
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 5 nights in June 2019

    Exceptional”

    Loved the experience here clean customer service amazing clean location casino on main floor and fat tuesdays 🤪

    Reviewed June 10, 2019
    6,4
    Good
    Ruth from Puerto Rico
    Business traveler
    2 Queen Beds Non-Smoking
    Stayed 1 night in June 2019

    Good”

    Hotel is in construction with out pool and amenities. The staff is not friendly. I don’t recommended you stay at this hotel.

    Reviewed June 10, 2019
    2,0
    David
    Solo traveler
    1 King Bed Leisure Non-Smoking
    Stayed 2 nights in April 2019

    When tragedy strikes ”

    My mother died and I couldn’t fulfill my reservations and they would not give me some form of credit or refund.

    Reviewed April 29, 2019
    9,6
    Exceptional
    Nilda from United States
    Family with teens
    2 Queen Beds Non-Smoking
    Stayed 7 nights in December 2018

    Great place ”

    Great hotel very clean

    Reviewed December 18, 2018
    10,0
    Exceptional
    JORGE from United States
    Couple
    1 King Bed Executive Non-Smoking
    Stayed 2 nights in November 2018

    Exceptional”

    They said that with agoda can’t get points

    Reviewed November 25, 2018
    2,8
    Ivonne from United States
    Family with teens
    Double Room with Two Queen Beds
    Stayed 5 nights in May 2018

    The front desk staff was so unprofessional.No even one time they was able to help me with my reguest”

    The pool was extremely dirty I did reguest the get clean and it’s seen the after that even the general Manager apologized to me and send some one to clean it.After that was a nightmare.They even try to charge extra $150.for a acomodation the I reguest after talk to two different employees They try to charge Almost $300 and when I went to the desk to ask the receptionist She even look at my paper when She told me do you know the We charge taxes here?.When She dicide to listen to was I explain to Her Manager She realize They charge me $150 over.Then She Gabe me a new receipt wish I paid around $153 .She didn’t even apologize to me .Definily I will not recomed that Hotel to nobody.The only área the was plecent was the Casino area .

    Reviewed May 13, 2018
    6,3
    Good
    Francisco from Puerto Rico
    Family with teens
    Standard Room
    Stayed 2 nights in July 2013

    bastante bien”

    limpieza, servicio. ubicacion

    De acuerdo a lo esperado. La habitación esperaba que fuera un poco mas grande dado que separe habitación para cuatro adultos pero pregunte y me dijeron que era lo que tenían. A pesar de todo la pasamos bien.

    Reviewed August 03, 2013
    10,0
    Exceptional
    Yanira from Puerto Rico
    Family with young children
    Standard Room
    Stayed 3 nights in June 2013

    placentera”

    amabilidad del personal, limpieza del hotel, tranquilidaf

    Mi estadia fue una muy placentera, llena de paz y tranquilidad.

    Reviewed July 13, 2013
    This is a popular property. Don't miss out!

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