Holiday Resort & Spa
Holiday Resort & Spa
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Standard Twin - Guestroom Holiday Resort & Spa
Standard Twin - Guestroom
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Lobby Holiday Resort & Spa
Lobby
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Lobby Holiday Resort & Spa
Lobby
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Swimming pool Holiday Resort & Spa
Swimming pool
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Excellent
Location
8,1
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What guests are saying:
bathroom is busted. but overall ok.
maria from Philippines
Group
It's a great location and excellent location many guest services you normally would not get. And convenient to everything. The only weakness being the bathrooms are ready to be upgraded. Great family environment and international destination
Michael from United States
Solo traveler
Great stay.
Russell from United States
Business traveler
happy price good view(ocean) kind staff good location - near mart, beach, mall, etc
TAEHO
Family with young children
Very good stay. Highly recommended.
Russell from United States
Solo traveler
friendly staffs and good price. especially locate is very good ! if I go to Guam again, I will make a reservation in this resort.
Sungeun from South Korea
Couple
Walking distance to the beach
Amelia from Philippines
Couple
Overall great stay. Good breakfast buffet, beach a few steps away, bus close, good food close. Staff was vert attentive. Great place for the price.
Darryrl from United States
Couple
worth for money!
Lai from Hong Kong
Couple
it was a old hotel, you can see it is a bit dusty. But it's totally value for money. We paid for a balcony king bed room, the view is nice and everything is okay. walk 30 mins to heart of Guam. The famous ramen is just 10 mins walk too.
Hoi from Hong Kong
Couple

Holiday Resort & Spa

Excellent location
- Inside city center
Very good
From 2120 reviewsSee what guests said
7,3
/
10
Very good value for money
7,6
Value for money7,6
Distance to city center1. Km
Location rating8,1
Nearest airportGuam International Airport (GUM) - Guam
Distance to airport2,7 km
  • Airport transfer

  • 180 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Booked 17 times since yesterday | 20 travelers are looking at this property right now
Holiday Suite
Holiday Suite
...
  • Room size: 74 m²/797 ft²
  • Ocean view
  • 2 double beds
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Junior Suite
Junior Suite
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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Suite With Breakfast
Suite With Breakfast
...
  • Room size: 74 m²/797 ft²
  • Ocean view
  • 2 double beds and 1 king be...
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Family Suite
Family Suite
...
  • Room size: 56 m²/603 ft²
  • Partial sea view
  • 2 single beds and 2 double ...
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Junior Suite With Breakfast
Junior Suite With Breakfast
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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Partial Ocean View
Partial Ocean View
...
  • Room size: 39 m²/420 ft²
  • Partial ocean view
  • 2 double beds
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Standard Twin
Standard Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
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Ocean View Twin
Ocean View Twin
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 2 double beds
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Ocean View King
Ocean View King
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 1 king bed
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King Room
King Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 super king bed
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More about Holiday Resort & Spa

More about Holiday Resort & Spa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Real reviews from real guests

Agoda Reviews (2120)Booking.com Reviews (1047)
7,3
/
10
Cleanliness6,8
Facilities6,3
Location8,1
Room comfort and quality7,1
Service7,5
Value for money7,6
Provided by verified guests of Agoda
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All guests (2120)
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Showing 1453 verified guest comments
12345
8,4
Excellent
Anthony from United States
Solo traveler
Ocean View Twin
Stayed 3 nights in September 2018
Great Location with beach access”
Pros: Located only 5 minutes away from the main strip of Tumon Bay. A wide selection of places for entertainment, food, and tours. Private access to public beach. Great views of the beach, Two Lovers, Tumon Bay, and the city. Cons: 2 of 3 working elevators, luke warm showers, over priced onsite convenience store, hotel itself was old, internet was slow a random times. This hotel was perfect for me while I was staying in Guam.
Reviewed October 11, 2018
8,0
Excellent
Emellie from Philippines
Family with teens
Partial Ocean View
Stayed 3 nights in November 2018
Our stay at Hotel Resort & Spa”
The hotel is strategically located. The staff are friendly. The hotel however should have a steady back-up generator for the uninterrupted comfortable stay of its guests. Hotel provided guests with pre notice of intermittent power last Nov 26 from 2pm to 5pm. As such, we had to leave hotel during this period to avoid the inconvenience. The pillows could be soft for nice sleep. Generally, hotel is ok and could stay in this hotel again.
Reviewed November 30, 2018
9,6
Exceptional
SAMUEL from Philippines
Couple
Standard Twin
Stayed 4 nights in July 2018
Exceptional”
the staff are friendly mostly Filipinos like us. the guest relation officer though (we don t know if he is an employee of the hotel or the government) is not good in promoting the different tourist spot of Guam. We asked him about the Zubrick Dinner Show and he discouraged us by saying the show is quite expensive . i and if we will convert the cost to Phillipine money is too much. know he is just honest but we were a little offended. we are not rich compared with the other tourist but definitely we also have money. He is snob and looks diwn on poor people especially Filipinos. Lol.
Reviewed July 31, 2018
8,4
Excellent
Jaclyn from United States
Couple
Ocean View Twin
Stayed 1 night in July 2018
Building Needs to Be Maintained Better.”
There was only 1 of 3 elevators working when I was there. This seems to be a constant problem. I have stayed at this hotel in the past and this was the case then. There was even tape on the elevator buttons. Both times, all but 1 elevator was functioning. Furthermore, I had to press the toilet lever at least three times in order for waste to be disposed in the restrooms. I think the building needs to be maintained better.
Reviewed July 06, 2018
8,4
Excellent
HYERIM from South Korea
Family with young children
Partial Ocean View
Stayed 1 night in December 2018
almost GOOD~”
almost GOOD~
Reviewed December 11, 2018
6,8
Good
Rodolfo from Philippines
Family with teens
Partial Ocean View
Stayed 4 nights in October 2018
Just an ordinary hotel but not a 4 star hotel”
Pros : Front desk and F & B staff was very accomodating. Food is ok Cons : Very poor housekeeping. Stayed there for 4 days not a single day they vacummed the floors. There was a day that they just simple changed the towels and didn’t even bothered to clean the toilets.
Reviewed November 04, 2018
9,6
Exceptional
Leila from Canada
Solo traveler
Partial Ocean View
Stayed 3 nights in June 2018
Great value!”
This hotel was just right. It had a great location on a major street and near the tour bus stop. It was also within walking distance of shops and restaurants. My room had a view of the ocean and the swimming pool below. The breakfast was fantastic! So much variety and deliciousness was available. I recommend this hotel and would definitely stay at this hotel again.
Reviewed September 25, 2018
9,2
Exceptional
Kandis from South Korea
Couple
Partial Ocean View
Stayed 4 nights in May 2018
Exceptional”
The hotel is good for the price. But in Guam there isn’t many nice hotels to stay so we went for something simple, we feel in love with the hotels Spa so this made the stay 100% more better than it actually was!
Reviewed May 29, 2018
9,2
Exceptional
Michael from United States
Solo traveler
Standard Twin
Stayed 2 nights in January 2018
Friendly Staff ”
It's a great location and excellent location many guest services you normally would not get. And convenient to everything. The only weakness being the bathrooms are ready to be upgraded. Great family environment and international destination
Reviewed January 18, 2018
6,8
Good
Aram from South Korea
Couple
Partial Ocean View
Stayed 3 nights in November 2018
Facilities weren’t as advertised ”
From the photos, I was expecting better quality accommodations than I received. The hotel seemed pretty old and it doesn’t look like it’s beeing maintained very well. The elevators seemed barely functional, and one of them nearly broke down on us while we went back to the lobby after leaving our things in our roommon the 11th floor. The rooms weren’t as nice as advertised either. The carpets were dirty, with multiple stains. The hangars in the closet were battered and one even fell apart after I hung a shirt on it. The shower had low water pressure and the water wouldn’t get hot. Further, I’m not sure where that pool in the pictures is, but the actual pool on the 5th floor is much smaller and far less impressive. I got married that weekend and was honestly expecting much better from a “4-star” resort. In hind site, I’d rather pay more for a better hotel. Great location though. Everything in Tumon is within walking distance.
Reviewed November 22, 2018
7,6
Very good
Daigo from Japan
Business traveler
Junior Suite
Stayed 1 night in September 2018
Hidden Name of Hotel Campaign”
I book this hotel on AGODA's 'Hidden Name Hotel Campaign', which was a campaign that at the time you are trying to book they only give limited information of the hotel, like rough location, number of stars, rank of the room. Once the payment is completed by credit card the name of the hotel was unveiled. This time AGODA offered me a Junior Sweet Room for over 70% discount. The Junior sweet was very wide and kept clean, view from balcony was so-so, amenity was good enough, clean towels were prepared, refrigerator and micro-oven in place, no hot water pot, nice room lighting, nice king-size bed. However, the collider had a bad smell, the hotel interior furniture and exterior design didn't give the shining impression of a FOUR star hotel. Location and rooms are so fine so I hope the owner/management will consider improving to provide the 'Special Experience Atmosphere'.
Reviewed September 11, 2018
9,6
Exceptional
hanareum
Solo traveler
Standard 2 Double Beds
Stayed 3 nights in August 2018
So nice and kind people”
I'm a south Korean. Holiday hotel is clean and kind people. It's close to W club and its backside is sea. If you wanna cheap price, I recommend you choose this hotel. But it's not close to downtown. You hope to get to downtown you have to take shuttle bus or walk for 10~15mins. As you know, Guam is really sunny and hot island. So it's too hard to walk in daytime.
Reviewed August 13, 2018
5,2
David from United States
Couple
Standard Twin
Stayed 2 nights in July 2018
avoid”
This place is run down. Two out of three elevators were not working during my stay, meaning long waits and cramped conditions just to get in and out of the room. The place is just tired and in dire need of renovation. Carpets are filthy, the bed linens are something I would expect from a summer camp with thin blankets and pillows that feel like burlap. The fixtures were leaking water, the doors don't even have wood finish, and on and on. The location on Tumon is great with beach access, so if you just want to sleep there it's probably fine but if you want any modicum of luxury you should go further north... My brief interactions with staff were fine, so clearly the other issues are directed at the ownership/management.
Reviewed July 12, 2018
8,8
Excellent
Ramil from Guam
Family with young children
Ocean View Twin
Stayed 1 night in July 2018
Great location with decent price”
Great location for its price. My reservation came with free breakfast, but was told I can opt out and use it for their lunch buffet. I'm grateful that they also gave me vouchers for my two children to eat. Behind the hotel was the island's only Zoo which was great for my kids and easy access to the beach when the pool was closed. The only concern I had was the hotel elevator. Only one was working at the time, a staff was courteous enough to have us use their service elevator. If not, we would have waited for a third trip to get in. Our room was very spacious and with an Oceanview sight. It was great watching the sunset. The hotel is also environmentally friendly. Their shampoo, body soap and conditioner are in refillable containers. Would recommend to families on a budget. Customer service is great.
Reviewed July 05, 2018
8,8
Excellent
Luzviminda from Philippines
Group
Standard Twin
Stayed 5 nights in October 2018
Excellent”
Staff at the lobby restaurant are real friendly. Probably because they are Filipinos. Kudos to Linda for the recos about Guam
Reviewed October 29, 2018
10,0
Exceptional
Luche from Philippines
Group
Partial Ocean View
Stayed 5 nights in October 2018
Exceptional”
staff are all helpful
Reviewed October 09, 2018
10,0
Exceptional
Hoi from Hong Kong
Couple
Ocean View King
Stayed 4 nights in June 2017
Good location”
it was a old hotel, you can see it is a bit dusty. But it's totally value for money. We paid for a balcony king bed room, the view is nice and everything is okay. walk 30 mins to heart of Guam. The famous ramen is just 10 mins walk too.
Reviewed November 02, 2017
8,8
Excellent
Tsz from Hong Kong
Group
Ocean View Twin
Stayed 4 nights in July 2017
Fine hotel with two improvements needed”
Staff was very helpful and nice. The hotel was within walking distance to DFS and K-mart, and guests can walk about 7 minutes to Pacific Star Resort if they want to take the free shuttle bus to Guam Premium Outlets. The free shuttle from DFS also stops at the hotel's door. During our stay, only 1 guest elevator was running and it was not obvious that guests could use the nearby service elevator. The biggest improvement needed is that the hotel should provide drinking water to guests by installing water dispenser with a filter that could soften the extremely hard water in Guam in at least one place in the hotel. Although guests could get drinking water from the restaurant in the lobby, the water tastes funny because of the rich mineral content, compared to the water they provide in the California Pizza Kitchen. I reckon this is not an outrageous request because it is ironic for us to be buying bottled water for the length of our stay when there is a sign that says "Please help to save our Earth, request new linen only when you need" on our beds.
Reviewed July 25, 2017
8,0
Excellent
Jessica from Hong Kong
Group
Family Suite
Stayed 4 nights in June 2017
No hot water for shower!”
Staff told us that the boiler was damaged, so we have no hot water for shower during the 4-night stay. They do offer us free shuttle to their sister hotel for shower, but that is not what we expect from a hotel. BUT their staff is really helpful and friendly, just that the facilities are soso.
Reviewed June 18, 2017
8,4
Excellent
Elloisa from Philippines
Family with young children
Family Suite
Stayed 3 nights in March 2017
Good location, spacious room”
We booked the family suite which was very spacious and had a balcony with a partial view of the beach. Location is very good since the beach was just at the back of the hotel. They also had a spacious parking space. All the staff were very attentive to our needs like crib, extra sugar and towels. They even lent us plates and spoons for our left over foods.
Reviewed March 29, 2017
12345
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