Hotel Horison Grand Serpong

Hotel Horison Grand Serpong

Jalan MH Thamrin KM 2,7 Kebon Nanas, Serpong, Pinang, Tangerang, Indonesia, 15143
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Superior Queen - Bed Hotel Horison Grand Serpong
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    Lobby Hotel Horison Grand Serpong
    Swimming pool [outdoor] Hotel Horison Grand Serpong
    Swimming pool [outdoor] Hotel Horison Grand Serpong
    Superior Queen - Bed Hotel Horison Grand Serpong
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    Swimming pool [outdoor] Hotel Horison Grand Serpong

    Guest reviews

    6,9
    Good
    /10
    (233 reviews)See what guests said

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 5 hours ago | 5 travelers are looking at this property right now
    Very good
    Location
    7,0
    See map
    Very good location - 1.83 kilometers from city center
    Nearby
    Popular
  • Rumah Sakit Qadr1.93 km
  • Mayapada Hospital2.05 km
  • Summarecon Mal Serpong2.21 km
  • Benton Junction2.73 km
  • Supermal Karawaci2.97 km
  • TangCity Mall3.02 km
  • Tang City3.08 km
  • Omni Hospital Alam Sutera3.24 km
  • Flavor Bliss3.36 km
  • Bale Kota Mall3.42 km
  • Value for money7,2
    Distance to city center4.8 km
    Location rating7,0
    Nearest airportSoekarno-Hatta International Airport (CGK)
    Distance to airport11,9 km
    Select your room
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • Partial lake view
    • 1 double bed
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    Family Three-Bedroom Suite
    Family Three-Bedroom Suite
    ...
    • Room size: 64 m²/689 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
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    Family Two Bed Room
    Family Two Bed Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 single bed and 1 double b...
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    Superior Queen
    Superior Queen
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
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    Family Suite
    Family Suite
    ...
    • Room size: 64 m²/689 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
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    Family Room
    Family Room
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed
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    Single Deluxe
    Single Deluxe
    ...
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      Family Room Three Bedrooms
      Family Room Three Bedrooms
      ...
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        Single Superior
        Single Superior
        ...
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          More about Hotel Horison Grand Serpong

          More about Hotel Horison Grand Serpong

          An overview

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          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (233)Booking.com Reviews (105)
          Cleanliness6,8
          Facilities6,3
          Location7,0
          Room comfort and quality6,9
          Service7,3
          Value for money7,2
          Provided by verified guests of Agoda
          All languages
          All guests (233)
          All room types
          Showing 147 verified guest comments
          12345
          3,6
          kania from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in January 2019
          The room feels old.. and not clean looking, the water takes forever to warm”
          Really not satisfied, the room feels old and dirty, the water heater cannot be warm.. the towel kinda stinks.. just the lobby that looking fancy clean and good, but the room is not at all.. and hard to find a parking spot
          Reviewed January 22, 2019
          8,8
          Excellent
          Ulrich from Germany
          Solo traveler
          Deluxe Room
          Stayed 2 nights in November 2016
          Nice Hotel with spacious rooms”
          Basically you get an small appartement - just without the kitchen. Very spacious and clean. Breakfast ist very good with mostly asian dishes. The pool is cleaned every second day. The mall is not in function anymore, but a small Indomaret is nearby and the SMS (big serpong mall) is very recommended: 15 - 30 minutes taxi ride with really fabulous restaurants (inside and out with evening performances on both ends of the mall - take your pick). If you take a taxi to the airport try to go the small streets behind the hotel: it can save you nearly one hour in not standing in the traffic jam on the ringroad. Google maps can help - or take a taxy from the app Grab - cheap and fast. Be aware that two hotels are very near to each other and the Grand Serpong is just behind the big one.
          Reviewed November 25, 2016
          8,7
          Excellent
          Yasiska from Indonesia
          Family with young children
          Superior Queen
          Stayed 4 nights in November 2014
          value for money hotel”
          room ccomfort,clean and value for money
          i arranged my bro's wife family to stay here during their wedding. anyway, me myself quite impressed when i saw the room. it's quite big,clean and new and yet still in affordable price. overall we all quite liking to this hotel
          Reviewed December 06, 2014
          8,7
          Excellent
          Yasiska from Indonesia
          Family with young children
          Superior Queen
          Stayed 2 nights in November 2014
          nice hotel”
          room ccomfort,clean and value for money
          i arranged my bro's wife family to stay here during their wedding. anyway, me myself quite impressed when i saw the room. it's quite big,clean and new and yet still in affordable price. overall we all quite liking to this hotel
          Reviewed December 06, 2014
          6,4
          Good
          Cezar from Philippines
          Business traveler
          Deluxe Room
          Stayed 3 nights in August 2018
          Average Hotel”
          The room was large and has good airconditioning units in the living room and bedroom. Nice to have two TV's in a big room. The veranda gives a good view of the city. Breakfast was good but the menu really needs improvement. The room is very good for the price. The hallways have worn-out carpets that really need replacement or cleaning. The hotel location is quite far from the malls and restaurants in the area.
          Reviewed August 09, 2018
          8,0
          Excellent
          jeffrey from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in June 2018
          nice room bad food”
          The room itself was excellent, clean,wide, and the bed was comfortable. The staff was also nice and quick to your request. The food is so standard though. Nothing really interest my taste bud here. Maybe the real chef is on a holiday.
          Reviewed June 17, 2018
          8,0
          Excellent
          Sentoso from Indonesia
          Business traveler
          Family Two Bed Room
          Stayed 2 nights in July 2018
          Nice hotel”
          Nice hitel
          Reviewed October 06, 2018
          7,2
          Very good
          Antonius from Indonesia
          Group
          Superior Queen
          Stayed 1 night in September 2018
          Good place to stay, a few problem needs attention”
          The room is great, the location, price, and staff is quite good. my only problem is elevator, it's very slow and and from 3 elevator, only 2 are active, and sometimes only 1 (the other 1 sometimes got problem)
          Reviewed October 08, 2018
          2,0
          Fany from Indonesia
          Family with young children
          Family Three-Bedroom Suite
          Stayed 1 night in September 2018
          Dirty bed sheets, air con not working”
          Bed sheets have some stain and i even found some hair on it. Towel had bad scent like didnt change for long time. We just got amenities for 2 person while we stay at 3br which accommodate for 4person. Air con at main bedroom not working, when we ask the receptionist, they send the electrician but after 2 hours still can fix. The receptionist offer us to move to other room but how can we move at 2am while my 2 kids already sleep? Then in the morning we talk to the Manager on Duty and he offer us free lunch but we cant since we hv some appointment and he promise to contact us in 1-2 days to settle this issue but never happen unti today.
          Reviewed September 25, 2018
          8,0
          Excellent
          Thresya from Indonesia
          Solo traveler
          Stayed 1 night in March 2018
          food is ok”
          room.. food.. location.. staff.. everything is OK
          Reviewed April 11, 2018
          4,8
          Takahashi from Japan
          Business traveler
          Superior Queen
          Stayed 2 nights in October 2017
          Old hotel with less maintenance”
          View from the room is nice but facilities are not maintained well. My room was smell from WC. Elevators didn't stop ground floor for a certain length of period. Breakfast and room service tasted too bad. Staff were fairly ok.
          Reviewed November 08, 2017
          8,0
          Excellent
          Eva from Indonesia
          Couple
          Superior Queen
          Stayed 1 night in November 2016
          Pretty good”
          The building doesnt look good from the outside. The parking lot also a little weird. But soon u enter the lobby u'll feel relieved. The hotel rooms are in high floors. Food are okay but many range. Some staffs are friendly, some are not. Bed is queen size, disappointing, cos even budget hotels has bigger bed.
          Reviewed November 10, 2016
          8,8
          Excellent
          jenniefer from Australia
          Family with teens
          Superior Queen
          Stayed 1 night in September 2016
          Good value hotel, clean”
          I enjoyed my stay at grand serpong hotel. the location is very strategic and the room is very clean and well kept. My room also had a nice view of Tangerang. The only down side is the lift took forever, it is very slow and often has issues.
          Reviewed September 26, 2016
          8,0
          Excellent
          HAN from Malaysia
          Business traveler
          Superior Queen
          Stayed 1 night in June 2015
          Comfortable Stay except weak WiFi”
          Spacious, Good view, Clean
          Generally was ok, just the Air-cond took quite some while to cool down the room temperature, and the Wifi seems not having strong signal, others are well. During Ramathan period (Muslim fasting month) they do not serve buffet breakfast but only a-la carte. Convenient location.
          Reviewed June 29, 2015
          6,0
          Ernest from Indonesia
          Business traveler
          Family Two Bed Room
          Stayed 3 nights in May 2015
          good location”
          location, room size, value for money
          The location was great as it is located near the highway exit, room size was also great but the hotel itself was quite old and I dont think it was first built for hotel purposes. When we went to breakfast at 7.30, the food ran out and we basically had leftovers so it was not pleasant in terms of dining experience there. But overall its a good place for long term stay.
          Reviewed June 01, 2015
          6,4
          Good
          Sandra from Indonesia
          Family with teens
          Superior Queen
          Stayed 1 night in August 2018
          Kurang perawatan”
          Perawatannya sgt kurang spt toilet, pembuangannya krg bgs krn agak bau. Jg ditemukan tomcat bbrp ekor dlm toilet. Kolam renang jg agak kotor. Kamar jg bau pengab saat pertama buka pintu kmr saat cek in.
          Reviewed August 23, 2018
          5,6
          Desy from Indonesia
          Couple
          Superior Twin
          Stayed 1 night in August 2018
          so far so good”
          good breakfast
          Reviewed August 20, 2018
          5,2
          Aditya from Indonesia
          Family with young children
          Superior Queen
          Stayed 1 night in August 2018
          worst facilities”
          - minimum capacity off hot water - outdoor AC blower very noisy - no chair around swimming pool - dirty environment
          Reviewed August 14, 2018
          6,8
          Good
          RIYAN from Indonesia
          Solo traveler
          Family Two Bed Room
          Stayed 1 night in August 2018
          the room is dusty”
          dusty everywhere in the room
          Reviewed August 10, 2018
          2,0
          Qin from Malaysia
          Business traveler
          Family Three-Bedroom Suite
          Stayed 1 night in July 2018
          Dirty and old hotel”
          It was a very unpleasant stay at this hotel.
          Reviewed July 25, 2018
          12345
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          Hotel Horison Grand Serpong
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          • Very good location
          • Summarecon Mal Serpong