Ibis Budget Luzern City
Ibis Budget Luzern City
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Standard Double Bed - Guestroom Ibis Budget Luzern City
Standard Double Bed - Guestroom
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Interior view Ibis Budget Luzern City
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Coffee shop Ibis Budget Luzern City
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Very good
Location
7,6
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Ibis Budget Luzern City

Very good location
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Very good
From 108 reviewsSee what guests said
7,9
Recommended by 81% of guests
  • 820 meters to the beach

  • Air conditioning

  • Currency exchange

  • Ticket services

Room choices
Triple Room - 1 Double Bed + 1 Single Bed
Triple Room - 1 Double Bed + 1 Single Bed
...
  • 14 m²/151 ft²
  • Shower
  • 1 queen bed and 1 bunk bed
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Standard Double Bed
Standard Double Bed
...
  • 13 m²/140 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
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More about Ibis Budget Luzern City

More about Ibis Budget Luzern City

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

Check-in/Check-out

Check-in until: 00:00
Check-out until: 00:00

Real reviews from real guests

Agoda Reviews (108)Booking.com Reviews (4140)
7,9
Very good
Cleanliness8,3
Facilities7,3
Location7,6
Service8,4
Value for money7,8
Provided by verified guests of Agoda
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Room type
Triple Room - 1 Double Bed + 1 Single Bed
Standard Double Bed
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Showing 47 verified guest comments
123
10,0
Exceptional
SING from Malaysia
Family with young children
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 2 nights in July 2018
Exceptional”
Helpful staff...the bus stop is nearby and convenience too.
Reviewed July 16, 2018
6,0
Sophrianne from Singapore
Couple
Standard Double Bed
Stayed 2 nights in June 2018
Above average”
A budget hotel for budget travellers only. The room is small and does not have space if you have big luggages, not enough hanging hooks and no kettle in the room. Feel very cooped up, so only recommend if you are just looking for a place to sleep. They are nice to offer free city pass to get to the hotel though.
Reviewed June 13, 2018
Thank you very much for your review. The size of the rooms and bathroom are something we can't change, we apologize with that. And should you need a kettle during a future stay, you can always borrow one at our reception desk. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future.
Responded June 14, 2018
Ibis Budget Luzern City
8,8
Excellent
Chung from New Zealand
Family with young children
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 3 nights in May 2018
Value for money ”
Short walk from the city central. Great value for money and the supermarket right down the street which is the bonus so we got our breakfast from there. If there is a fridge in the room that would be nice :)
Reviewed June 03, 2018
Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future.
Responded June 14, 2018
Ibis Budget Luzern City
5,6
anirut from Thailand
Couple
Standard Double Bed
Stayed 1 night in April 2018
small room small bathroom ”
you need to pay for car park 15 chf its a hotel service
Reviewed May 04, 2018
Dear Anirut, Thank you very much for staying in our Hotel and evaluating your stay. It is unfortunate, that our room size was not to your liking. The size of the rooms is something we cannot change. But there are so much to explore in Luzern, it would be a waste to spend all the time inside the room.Except to enjoy our comfortable ibis beds. We hope we can accommodate you the next time you visit Luzern. Kind Regards, Robi Márki Hotel ibis budget Luzern
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Ibis Budget Luzern City
6,0
Artima from Thailand
Group
Standard Double Bed
Stayed 2 nights in April 2018
Overall is ok”
Overall is ok. Nothing over or under expectation. Comparing to price per night, I would recommend this hotel.
Reviewed April 18, 2018
8,8
Excellent
Begonia from Australia
Couple
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 2 nights in April 2018
Nice budget hotel”
The hotel is nice and clean. It has few buses from Lucerne main station can go to the hotel then few minutes walk only. Few restaurants close to hotel . Hotel also provided us the free bus pass to travel to the city ( 1 zone), it saves money. My room is for 3 people but small. Bathroom is very tiny. We haven’t tried the breakfast as not much choices, it is pricy too. Overall we are happy with the hotel.
Reviewed April 16, 2018
Dear Begonia, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Luzern. Best regards, Hotel ibis budget Luzern
Responded April 18, 2018
Ibis Budget Luzern City
8,0
Excellent
Tipwimon from Thailand
Group
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 2 nights in April 2018
Comfortable bed, small room, good breakfast”
The breakfast is very good, various type of foods. The room is tiny but comfortable and clean.
Reviewed April 14, 2018
Dear Tipwimon, We very much appreciate your comments regarding your stay at Hotel ibis budget Luzern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robi Márki
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Ibis Budget Luzern City
8,0
Excellent
TOH from Singapore
Couple
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 1 night in March 2018
Very good”
Quiet location, ok if you don't mind the walk. There are only 3 hooks to hang things. The shower is see-through, WC is separate. A/C are for both hot & cold but we are always cold and there is no other heating source available. Breakfast simple but good, eggs are raw have to boil before consume (not all guest know this and a poor guy sitting next to us ended having eggs all over his coat and pants). Kettle & microwave are shared facilities available in the lobby.
Reviewed April 08, 2018
Dear TOH, Thank you very much for staying in our Hotel and sharing your experiences. It is always nice to read such an honest review. We see we could meet some of your expectations. We hope the inconveniences did not cause a lost in our brand. We work continuously hard, so we can improve ourselves. We hope we can welcome you in our Hotel soon again. Kind Regards, Robi Márki Hotel ibis budget Luzern
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Ibis Budget Luzern City
8,4
Excellent
James from Malaysia
Couple
Standard Double Bed
Stayed 2 nights in April 2018
Good”
The staff gave us free bus transportation card so that we can take all the bus transportation for free.
Reviewed April 07, 2018
Dear James, Thank you very much for staying in our Hotel and reviewing your stay with us. We are glad we could meet most of your expectations and you were mostly satisfied with your stay. Yes, in Luzern if you spend a night and pay city tax, you get a free bus ticket. We are glad it was to your liking. We hope we can accommodate you again, when visiting our lovely city. Kind Regards, Robi Márki Hotle ibis budget Luzern
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Ibis Budget Luzern City
8,8
Excellent
Mattheus from Netherlands
Couple
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 3 nights in February 2018
A free public transport card was provided. The centre (old city) was not really on walking distance.”
This Ibis budget hotel was more complete than others in Europe, because of strict Swiss hotel standard?
Reviewed February 09, 2018
Dear Mattheus, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Hotel ibis Budget Luzern. We are looking forward to see you again in our Hotel. Best wishes from Luzern, Robi Márki
Responded April 02, 2018
Ibis Budget Luzern City
10,0
Exceptional
Wanda from Indonesia
Couple
Standard Double Bed
Stayed 2 nights in December 2017
Best hotel in luzern”
near bus station, near old town, near luzern station.
Reviewed January 03, 2018
Dear Wanda, We very much appreciate your comments regarding your stay at Hotel ibis Budget Luzern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robi Márki
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Ibis Budget Luzern City
8,8
Excellent
Zhi from Malaysia
Group
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 1 night in December 2017
Good staff service, clean, needs improvement”
Good staff service, clean but bathroom door is see through and unable to be locked, the knob hole is left as a hole and water splashes out, toilet door unable to be locked, knob hole is also left as a hole, otherwise excellent
Reviewed January 01, 2018
Dear Zhi, Thank you for making the Hotel ibis Budget Luzern your hotel of choice while visiting Luzern. I am pleased you found our hotel suitable to most of your needs. Your recommendation is very much appreciated and we will take it into consideration to improve the washroom facilities locks. I do hope we will have the opportunity to welcome you back again when next visiting Luzern. Best regards, Robi Márki
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Ibis Budget Luzern City
4,0
Ck from Malaysia
Couple
Standard Double Bed
Stayed 1 night in December 2017
Budget Hotel with basic facility”
+ The staffs are friendly - Not located near to city center - Accessible by bus but do provide city pass by hotel
Reviewed December 25, 2017
Dear Ck, Thank you very much for staying in our Hotel. It is unfortunate that we could not meet your expectations and you were not satisfied with your stay. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Sincerly, Robi Márki
Responded April 02, 2018
Ibis Budget Luzern City
6,0
Jose from Spain
Group
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 1 night in October 2017
Really wrong information from staff made us had to pay a traffic ticket”
Really wrong information from the staff; they said we could Park there for free on the weekend, but the next morning we had a parking ticket and they didnt even say sorry, just "not my problem"
Reviewed October 22, 2017
Dear Jose, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Fajardo General Manager
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Ibis Budget Luzern City
4,4
Partha from Qatar
Couple
Standard Double Bed
Stayed 2 nights in October 2017
Acceptable”
Room is very small. Ac was not at all working
Reviewed October 21, 2017
Dear Partha, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Fajardo General Manager
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Ibis Budget Luzern City
8,0
Excellent
Araya from Thailand
Couple
Standard Double Bed
Stayed 3 nights in October 2017
Quit small but still good ”
We need a hot pot to make coffee
Reviewed October 21, 2017
Dear Araya We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronika, Team Front Office
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Ibis Budget Luzern City
8,8
Excellent
Pansiri from Thailand
Group
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 2 nights in October 2017
Reasonable price for budget tourists ”
Perfect for budget tourists
Reviewed October 13, 2017
Dear Pansiri We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronika, Team Front Office
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Ibis Budget Luzern City
8,4
Excellent
Brian from Indonesia
Business traveler
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 2 nights in September 2017
Value for money”
5-10 min by tram to Luzern city
Reviewed October 08, 2017
Dear Brian We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronika, Team Front Office
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Ibis Budget Luzern City
7,6
Very good
CHWEE from Singapore
Couple
Triple Room - 1 Double Bed + 1 Single Bed
Stayed 1 night in October 2017
16 minutes walking distance to Railway station, Staff are helpful.”
staff walked me to a point and show me the bus station.
Reviewed October 07, 2017
8,0
Excellent
zarina from Malaysia
Family with young children
Standard Double Bed
Stayed 1 night in September 2017
Clean, comfy, fast check in”
The room was small for us and the luggage but the bed was comfortable. No bottled water provided and it was quite a distance from the train station if u plan on walking. We took a cab which costs us around 20chf. Cant say anything about the food since breakfast wasnt included but they do have microwave and vending machine at the lobby if you're hungry at night. It was a comfortable stay.
Reviewed September 30, 2017
Dear Zarina We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronika, Team Front Office
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Ibis Budget Luzern City
123
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