Kibo Palace Hotel
Kibo Palace Hotel
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Executive Double Room - Bed Kibo Palace Hotel
Executive Double Room - Bed
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Lobby Kibo Palace Hotel
Lobby
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Lobby Kibo Palace Hotel
Lobby
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Swimming pool [outdoor] Kibo Palace Hotel
Swimming pool [outdoor]
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See map Kibo Palace Hotel
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Excellent
Location
8,0
See all 36 photos Kibo Palace Hotel
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Very good
From 26 reviewsSee what guests said
7,9
Value for money7,5
Distance to city center1.0 Km
Location rating8,0
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
7,8
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Executive Twin
Executive Twin
...
  • 22 m²/237 ft²
  • Garden view
  • 2 single beds
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Deluxe Suite
Deluxe Suite
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  • 21 m²/226 ft²
  • Pool view
  • 1 single bed and 1 queen be...
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Executive Double Room
Executive Double Room
...
  • 16 m²/172 ft²
  • Garden view
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • 33 m²/355 ft²
  • City view
  • 1 double bed
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Large Suite
Large Suite
...
  • 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
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Two-Bedroom Queen Suite
Two-Bedroom Queen Suite
...
  • 21 m²/226 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Large Suite
Large Suite
...
  • 1 king bed
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Basic Double Room
Basic Double Room
...
  • 16 m²/172 ft²
  • Shower and bathtub
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Two-Bedroom Queen Suite
Two-Bedroom Queen Suite
...
  • 21 m²/226 ft²
  • Shower and bathtub
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Large Suite
Large Suite
...
  • 33 m²/355 ft²
  • Shower and bathtub
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More about Kibo Palace Hotel

More about Kibo Palace Hotel

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Real reviews from real guests

Agoda Reviews (26)Booking.com Reviews (43)
7,9
Cleanliness8,2
Facilities9,0
Location8,0
Room comfort and quality7,8
Service8,0
Value for money7,5
Provided by verified guests of Agoda
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Executive Suite
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Executive Double Room
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Showing 25 verified guest comments
12
8,4
Excellent
Jason from Malaysia
Business traveler
Executive Double Room
Stayed 1 night in May 2017
Excellent”
A really nice hotel in Arusha. A little pricey, but you pay for what you get, which is excellent service and really comfortable facilities.
Reviewed May 08, 2017
8,4
Excellent
johan from South Africa
Business traveler
Executive Double Room
Stayed 10 nights in March 2017
Kibo Palace”
Amazing hotel but do not book via Agoda. Agoda adds 20% Tanzanian tax but they claim they cannot issue a tax invoice because they are HQed in Singapore. However, the hotel also cannot issue an invoice because the booking was made online. The end result is that the Tanzanian government never sees the much needed revenue which goes to supporting social development. Agoda is tax fraudsters. Book directly with this amazing hotel. Their rates are much much better than Agoda and they pay their taxes to boot! #dotherightthing #boycottAgoda
Reviewed April 09, 2017
5,2
Michel from United States
Group
Executive Twin
Stayed 2 nights in October 2016
Overpriced for rundown facilities & poor service”
Except for one amazing bell man, I was throughly disappointed with this hotel. It was receommended as a good place to stay by our tour company before & after climbing Kilimanjaro. It was an hour from the airport and at least 2 hours to the gate for our climb. Power consistently went out, wifi was spotty at best, the majority of the hotel staff was rude or unattentive. On our return trip of 3 days our room was never cleaned. All of our dirty towels were removed, but no toilet paper, water, or clean towels were given until we asked and still then I had to raid the housekeeping cart for TP. All that being said, I often stay in developing countries so I understand less than perfect service or facilities, but at this price point the lack of service and unreliable ammetiies for me was unacceptable.
Reviewed October 19, 2016
9,7
Exceptional
Liz from United Kingdom
Couple
Executive Suite
Stayed 2 nights in July 2015
Very good value for quality hotel”
Nice rooms, excellent staff service and the curry was to die for.
Perfect for a 2 night stay after our safari in order to chill out before returning home and get to see a little of Arusha.
Reviewed September 04, 2015
7,0
Very good
Nick from United Kingdom
Business traveler
Executive Suite
Stayed 1 night in April 2015
Kibo”
Staff, location & events
Reviewed April 28, 2015
6,7
Good
Nick from United Kingdom
Business traveler
Executive Suite
Stayed 1 night in February 2015
Kibo”
Staff, location and facilities
Reviewed April 28, 2015
9,0
Exceptional
Birgitt from Germany
Couple
Executive Suite
Stayed 2 nights in January 2015
Business hotel”
1.well prepared garden 2. room standard 3. Gym.
+ Standard rooms incl. useful things like free Wlan and waterheater incl tea bags... + quite good gym ( and we really use gyms!!)- BUT - gym equipments are sticky as nobody cares about desinfection or only cleaniness (only the floor is cleaned daily) - much toooo loud music at the pool on Sunday -- you can not speak to each other--even when closing the windows its toooo loud in the rooms - /+ breakfast is very african style - just for information --> either positive nor negative + general a positive and good atmosphere
Reviewed January 08, 2015
2,7
abdulla from United Arab Emirates
Group
Executive Suite
Stayed 1 night in December 2014
food not clean too much flies”
the extra bed not cofortable
Reviewed December 29, 2014
5,3
Shaari from Malaysia
Family with young children
Executive Suite
Stayed 1 night in December 2014
Not so enjoyable to stay unfortunately.”
Location and cleanliness.
My family and I were not happy because of the following reasons: 1) The hotel limit the supply of mineral water up to 2 bottles per room (in addition to 2 bottles that were already supplied in the room). When we asked for additional 2 more bottles, we were asked to buy from the kitchen. You must understand tht we cannot drink the tap water since it's not safe. Hence, if you want to make coffee, you hv to boil the mineral water instead. We are NOT asking for 5 bottles but we only asked for additional 2 more! 2) I booked 2 rooms and one of the rooms had the toilet lights and pathway light exploded. I supposed the hotel staff should hv checked the rooms amenities before releasing it to guests. It ended up tht my kids were using the toilet in a dark! 3) We were told tht the breakfast was halal but to our surprise, the hotel served pork and to make it worst, it was not served in a separate island. In fact, it was put next to other dishes tht made us very uncomfortable. My wife did not eat except drinking coffee and took some fruits. If the hotel management can look into the above, it should be a pretty nice hotel to stay.
Reviewed December 15, 2014
8,7
Excellent
MAVERE from Tanzania
Business traveler
Executive Suite
Stayed 2 nights in November 2014
excellent”
breakfast, room cleanliness and location
excellent
Reviewed November 08, 2014
9,7
Exceptional
Andrew from Canada
Couple
Executive Suite
Stayed 4 nights in August 2014
excellent location”
location 10 min walk to centre of town and 20 min to market- friendly staff
Reviewed September 10, 2014
8,3
Excellent
Deirdre from Canada
Family with teens
Executive Suite
Stayed 1 night in July 2014
A Good Option for Business Trips”
The location, the service, and the food.
The Kibo Palace is everything that you would need for a business trip - good location close to the clocktower and the high-end restaurants, an in-house restaurant with good food, a comfortable bed, and high-speed internet. What it lacks for those who want to experience Tanzania, is character. It is a cookie-cutter hotel tailored to the global standard, which removes any defining characteristics from it that could tell you that you're still in Tanzania. But the staff are fantastic and accommodating, and if you're not looking for a true African getaway then this might suit your needs just fine.
Reviewed August 18, 2014
10,0
Exceptional
Gurpreet from United Kingdom
Family with teens
Executive Suite
Stayed 1 night in July 2014
Excellent, quality hotel!!!! ”
, service , food , decor
Best hotel I've stayed at in Africa : ) Thank you Uwuso for looking after us : )
Reviewed July 08, 2014
9,0
Exceptional
Ruby from United States
Solo traveler
Executive Suite
Stayed 1 night in February 2014
Comfortable good hotel to recoup after a hike”
Staff, pool, bath
Overall enjoyable. The staff are very helpful and the pool is very nice. We didn't leave the hotel but had a nice dinner at the restaurant and drinks at the pool
Reviewed February 08, 2014
9,0
Exceptional
Donald from United States
Business traveler
Executive Suite
Stayed 1 night in December 2013
Comfortable, clean and reasonably priced hotel”
Very clean, excellent breakfast, attentive staff
The on-site luxury cars provided excellent transport for a business meeting and for a large group going to the airport. Breakfast was an excellent buffet with a wide range of choices, and hotel staff were attentive.
Reviewed December 25, 2013
9,0
Exceptional
Donald from United States
Business traveler
Executive Suite
Stayed 1 night in December 2013
Understanding front desk”
Understanding front desk; excellent breakfast buffet; attractive gardens
I appreciated the understanding front desk. My room was paid by a business colleague arriving later. With an email from the colleague authorizing my registration, everything worked smoothly.
Reviewed December 25, 2013
9,3
Exceptional
Donald from United States
Business traveler
Executive Suite
Stayed 1 night in December 2013
Excellent gardens, pool, breakfast”
Excellent gardens, pool, breakfast
Staff were friendly. The fruit and handicrafts market across the street was convenient and offered excellent value on hand made baskets.
Reviewed December 25, 2013
9,0
Exceptional
Donald from United States
Business traveler
Executive Suite
Stayed 1 night in December 2013
Great breakfast”
Nice gardens
Reviewed December 21, 2013
8,0
Excellent
Martin from Germany
Couple
Executive Suite
Stayed 2 nights in October 2013
begin of safari”
central
ok
Reviewed October 21, 2013
5,7
Krystal from Canada
Group
Executive Suite
Stayed 2 nights in August 2013
This hotel aims to be very "American".”
Clean, staff that spoke English, nice pool.
The stay was good - beds were comfortable and rooms were clean. I recommend that you DO NOT eat at the restaurant for any meals other than breakfast. The service was incredibly slow and not very appetizing. We made the mistake of having dinner at the restaurant, and it took more than 2 hours before our dinner arrived, so we didn't get our dinner until 930pm at night. The staff was even worse, they avoided all contact with us for fear of confrontation, and it was very obvious that they knew they were wrong because they would look at us and would try to order the kitchen to hurry up. Something must have happened because other tables seated well after us were getting their meals before us. For a hotel that tries to cater to North Americans, they missed the lesson about customer service - someone should have at least acknowledged us, apologized or at the very least, come check if we needed refills. We literally sat there, hungry and thirsty. Horrible.
Reviewed October 11, 2013
12
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