Mars City Hotel

Mars City Hotel

Jl. Kerta Dalem, Sidakarya - Sanur, Denpasar, Bali, Indonesia, 80582
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Standard Room Mars City Hotel
Standard Room
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    Lobby Mars City Hotel
    Lobby Mars City Hotel
    Interior view Mars City Hotel
    Deluxe Room Mars City Hotel
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    Interior view Mars City Hotel

    Mars City Hotel Reviews

    6,1
    Good
    /10
    (116 reviews)See what guests said

    Things you’ll love about Mars City Hotel

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Don't miss out!3 travelers have booked today.
    Review score
    Location
    5,7
    See map
    Nearby
    Popular
  • Undiknas University850 m
  • Consulate of Mexico1.44 km
  • Consulate General of Timor-Leste1.44 km
  • Indonesia Australia Language Foundation1.83 km
  • Sekolah Tinggi Desain Bali1.93 km
  • Chilean Conslulate1.96 km
  • Honorary Consulate of Czech Republic1.96 km
  • Puputan Square2.04 km
  • Lotte Mart Wholesale2.34 km
  • Kapal-Laut Jewellery Monkey Forest2.49 km
  • Value for money6,8
    Distance to city center16.2 km
    Location rating5,7
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport9,0 km

    Rooms available at Mars City Hotel

    Standard Room
    Standard Room
    ...
    • Room size: 18 m²/194 ft²
    • Pool view
    • 1 double bed and 1 queen be...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 1 double bed
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    Day Use (max. 6 hours)
    Day Use (max. 6 hours)
    ...
    • Room size: 22 m²/237 ft²
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    Single Standard
    Single Standard
    ...
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      Basic Double/Twin
      Basic Double/Twin
      ...
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        Basic Single Room, 1 Bedroom, Smoking
        Basic Single Room, 1 Bedroom, Smoking
        ...
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          Room Economy
          Room Economy
          ...
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            Luxury Room Shared Bed
            Luxury Room Shared Bed
            ...
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              More about Mars City Hotel

              More about Mars City Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Asian cuisine
              Asian cuisine
              Gong
              2,5 km Asian, Indonesian
              Gardenia Cafe
              2,6 km Asian, Australian, European
              Warung Beach Breeze
              2,6 km Asian, Indonesian
              International cuisine
              International cuisine
              Raja Sambal Seminyak Bali
              5,8 km International
              Tommys Tavern
              7,4 km International
              Italian cuisine
              Italian cuisine
              Papa Joe's Pizza and Billiards
              2,7 km Italian
              Massimos
              3,4 km Italian, Pizza
              La Cascata Restaurant
              8,5 km Italian

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

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              Reviews of Mars City Hotel from real guests

              Agoda Reviews (116)Booking.com Reviews (44)
              Cleanliness6,1
              Facilities5,6
              Location5,7
              Room comfort and quality6,5
              Service6,4
              Value for money6,8
              Provided by verified guests of Agoda
              All languages
              All guests (116)
              All room types
              Showing 82 verified guest comments
              12345
              9,2
              Exceptional
              Mark from Australia
              Business traveler
              Standard Room
              Stayed 1 night in January 2019

              Very good hotel”

              I travel a great deal and I look for a comfortable bed, good quality room and good facilities such as a business centre, pool and good food and beverage service. I found all of that at this hotel. Its just outside the main drag but only 15 minutes from Sunset Boulevard. By contract hotels in Legian and Seminyak are often 20-25 minutes away from Kuta. The rate is really good and the overall experience excellent, much better than most 3 stars. There is underground parking, a coffee shop with great coffee and friendly staff. I stayed one night and it was a really good experience. It's not noisy and has everything most travellers need including usual nearby shops and laundry. Cost wise its much cheaper than many I have stayed in and I will stay there again.

              Reviewed January 05, 2019
              4,8
              Nita from Indonesia
              Solo traveler
              Standard Room
              Stayed 1 night in January 2019

              Room Filthy”

              Room is filthy, I found the room was filthy, they are did not change pillowcases and bed sheets. I asked to reception to change pillowcases but he said the house keeping went home and cannot be change. And also I found cocroach at room.

              Reviewed January 28, 2019
              2,4
              Kadek
              Business traveler
              Standard Room
              Stayed 1 night in October 2018

              so noisy and very disturbing”

              the room is so unwell, the exhoust of bathroom not work, not mentioned the staff are so crowded and noisy during the day, go back and forward at the room hall, coridor phone ringing every 5 second,banging door heared every 5 minutes, so uncomfort to do rest,

              Reviewed October 26, 2018
              9,2
              Exceptional
              Rosanna from Netherlands
              Solo traveler
              Standard Room
              Stayed 1 night in January 2016

              Good place for the price”

              I stayed for one night in February 2016. The staff is excellent. The room looks modern on the pictures but you can see some wear and tear on the furniture. The place is clean. Overall had a pleasant stay.

              Reviewed January 05, 2017

              Dear Rosanna, Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We look forward to welcoming you back again to MARS CITY HOTEL. Sincerely yours, Putu

              Responded October 17, 2017
              Mars City Hotel
              9,0
              Exceptional
              Patricia from Australia
              Couple
              Standard Room
              Stayed 1 night in June 2014

              Spotlessly clean, comfortable and affordable”

              Pool, Helpful staff, good room

              My wife and I spent one day only at the Mars City Hotel. We did this as there was a 12 hour delay between our check out from another hotel a long way from the airport and our flight home from Bali. The Mars City Hotel is brand new. We were among its first guests and needless to say everything was as new. Our room was small, but well designed and at the bathroom also well designed. The bed was excellent and great totally adjustable bedside LED reading lamps were provided. The staff were all particularly pleasant and helpful. We had two meals at the hotel, a light lunch and an evening meal. Both were good although the delivery a little slow. I am sure that will be overcome as the hotel running becomes routine. The introductory tariff was very reasonable. This hotel was great for our purpose. The hotel is not situated in a beach area, so I would not recommend it for a "Beach Holiday"However for any other purpose it is extremely pleasant and good value.

              Reviewed June 12, 2014
              4,0
              Christopher from United States
              Couple
              Standard Room
              Stayed 1 night in December 2018

              Worst coffee ever ”

              Not clean, poor a/c, and very noisy

              Reviewed December 26, 2018
              2,8
              Kenny from Indonesia
              Solo traveler
              Standard Room
              Stayed 1 night in September 2018

              Very UNSATISFIED!! Room not according to website at all”

              Uncomfortable hotel to stay at. Dirty and uncleaned room, seems like they havent cleaned the room since the hotel was opened. No hot water unlike what they promise. No room facility at all, like sandals or blower. Nothing is according to what they promise, for example tv has only local channel.

              Reviewed September 17, 2018
              6,0
              Andreas from Sweden
              Solo traveler
              Standard Room
              Stayed 1 night in June 2016

              Maybe 3 star”

              Hard to believe this hotel is only a couple of years old. - Room supposed to be smoke free but previous guest had smoked in the bathroom cubicle, and the smell leaked out into the room. - Wifi only in lobby, not in room. - Breakfast nasi goreng tasted oil more than rice. Luckily the portion was very small.

              Reviewed June 23, 2016
              10,0
              Exceptional
              Andri from Indonesia
              Couple
              Standard Room
              Stayed 1 night in January 2015

              Great experience in this hotel”

              Great value for money, unique theme.

              We were satisfied. The room was unique with the Mars planet theme. Got tv satellite channel. The swimming pool was large. The service was great, and the breakfast was tasty. Good choice of budget hotel.

              Reviewed November 05, 2015
              7,6
              Very good
              Lye from Indonesia
              Group
              Standard Room
              Stayed 1 night in January 2019

              Money Worthiness”

              Free parking, clean room, best service staff, but very noisy during 6am because they open music too loud...poor connection of WIFi when u connect in room

              Reviewed January 24, 2019
              4,4
              Yoseph from Indonesia
              Family with teens
              Standard Room
              Stayed 3 nights in June 2018

              so bad”

              very not recomended for holiday with familly

              Reviewed June 16, 2018
              2,0
              yohanna from Indonesia
              Group
              Standard Room
              Stayed 2 nights in March 2018

              Acceptable”

              i booked by agoda for 2 days and . on D day, i gave my deposit money for guarantee. they said i can enter the room at 2PM. so i left my lugage in the office desk and went out with my group. suddenly around 1PM they call me to tell that there was a problem with my room so they book another hotel for me and move my lugage there. they did it in the same day after i already finished my booking confirmation. worst Hotel ever.

              Reviewed March 07, 2018
              2,0
              sasirekha from Maldives
              Family with teens
              Standard Room
              Stayed 1 night in November 2016

              The worst hotel ever I stayed”

              The review was good..I booked this hotel....no WiFi in room provided..staff dont agree when I wanted to change room...brkfast was so smelly errrr....no shops anything nearby the hotel...when request for boiler in room also not provided...u have to pay for hot water to make coffee....found lizard in room..washroom smelly..errr the worst hotel I had ever stay in my life.

              Reviewed November 07, 2016

              Dear Sasirekha, Thank you for your recent stay and please accept our apology for the less satisfactory experienced. Please be assured the corrective measures have been taken to prevent such occurrences in the future. We appreciated your feedback and have been noted to give you the kind of service you deserve in the future and we do hope your next visit will be a pleasant one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to MarCity Hotel. Sincerely yours, Wayan

              Responded June 16, 2017
              Mars City Hotel
              2,4
              yona from Indonesia
              Family with young children
              Standard Room
              Stayed 1 night in August 2016

              Far location and room so dirty”

              Room so dirty I want to wake up early and go check out. Can't sleep. And at washroom so dirty n smelly and also we found cocroach at room. Bedsheet have a blood spot and they make their washroom like in a train and smell bad. But price cheap. Please don't go here such a nightmare

              Reviewed August 19, 2016
              4,3
              Craig from United Kingdom
              Couple
              Deluxe Room
              Stayed 1 night in February 2016

              Great staff, pity the rest!”

              Staff

              The hotel was very far from anything. Not Sanur as it suggested. The deluxe room was tired, needed maintenance. Strained sheets. The was located too close to the lobby, could hear everything including phone lift. Was woken around am by staff laughing and screaming.

              Reviewed February 10, 2016
              6,0
              Ida from Finland
              Couple
              Standard Room
              Stayed 1 night in June 2015

              A big disappointment”

              There was a small mart connected to the hotel. The food at the restaurant was good. The staff was very friendly.

              When we arrived to the hotel it was very hard to find. We had a reservation for standard room. When we opened our rooms door it was a big disappointment. It looked very different to the photos on their website. The room reminded us of a room in a Swedish cruise ship. The hotel is only twp years old but all the surfaces in the room were dirty and worn out. The tv didn't work very well and there was no face/hand towels. The towels had a lot of stains. The layout of the bathroom was awkward and badly designed. The breakfast was awful. The staff was very friendly and the air conditioning was great.

              Reviewed June 22, 2015
              4,3
              Brooke from Australia
              Couple
              Deluxe Room
              Stayed 1 night in January 2015

              not good if you are from australia”

              the hot water, the internet and the bed

              very far from any good food places, cost about 40,000 to get to sanur from the hotel , no towel racks no mini fridge , no toilet roll holder breakfast is very bad and the food isn't very big and not very good go else where or better stay some where else this hotel suits people from java, the hotle staff dont speak very good english

              Reviewed January 05, 2015
              4,0
              Cheng from Taiwan
              Group
              Deluxe Room
              Stayed 2 nights in September 2014

              not good”

              the hotel is not good, i wanted to run away in my first day, the location is not good also, if went to kute by taxi, need to pay 6~80000rbs, went to surna by taxi 35000-50000rbs it's just a backpack hotel, not 4star hotel i won't come back again

              Reviewed September 21, 2014
              4,0
              Olvina from Indonesia
              Solo traveler
              Standard Room
              Stayed 2 nights in August 2014

              Nice brand new pool”

              Pool excellent!

              Bathroom dirty and smelly, when took shower - water salty like filter from ocean - bed funny, food ok but when i order noodle, the lady came with rice, shes made mistakes! Wifi super sucks! But staffs really friendly - they working with smiles

              Reviewed September 13, 2014
              6,4
              Good
              Ferry from Indonesia
              Family with young children
              Standard Room
              Stayed 1 night in December 2016

              good hotel and cheap price”

              basically all good, but the location near to everywhere

              Reviewed December 28, 2016

              Dear Ferry, Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We look forward to welcoming you back again to MARS CITY HOTEL. Sincerely yours, Putu

              Responded October 17, 2017
              Mars City Hotel
              12345
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