Mont Aux Sources Hotel
Mont Aux Sources Hotel
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Standard Double Room - Bed Mont Aux Sources Hotel
Standard Double Room - Bed
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Lobby Mont Aux Sources Hotel
Lobby
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Lobby Mont Aux Sources Hotel
Lobby
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Interior view Mont Aux Sources Hotel
Interior view
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Exceptional
Location
9,1
See all 40 photos Mont Aux Sources Hotel
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Very good
From 130 reviewsSee what guests said
7,5
Value for money7,4
Distance to city center207.0 Km
Location rating9,1
  • Air conditioning

  • Bar

  • Garden

  • Tennis court

Room choices
7,9
Very good
Room comfort & quality
Self Catering Chalets
Self Catering Chalets
...
  • 70 m²/753 ft²
  • Garden view
  • 1 double bed
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Deluxe Twin
Deluxe Twin
...
  • 40 m²/431 ft²
  • Garden view
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • 34 m²/366 ft²
  • Mountain view
  • 2 single beds
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Standard Twin
Standard Twin
...
  • 34 m²/366 ft²
  • Mountain view
  • 1 double bed
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More about Mont Aux Sources Hotel

More about Mont Aux Sources Hotel

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Real reviews from real guests

Agoda Reviews (130)Booking.com Reviews (744)
7,5
Cleanliness6,9
Facilities6,8
Location9,1
Room comfort and quality7,9
Service7,5
Value for money7,4
Provided by verified guests of Agoda
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Showing 89 verified guest comments
12345
8,0
Excellent
Mary-Ann from South Africa
Couple
Standard Twin
Stayed 3 nights in September 2018
Very good”
Wonderful staff who are friendly and extra helpful. Need to be more organized in the dining room which was understaffed ito breakfast preparation. Only on man to fruceggs and make omelets....queue of people. That could improve and make a big difference in the experience.
Reviewed September 29, 2018
7,6
Very good
brian
Couple
Deluxe Twin
Stayed 1 night in September 2018
Very good”
Perfect location. The food was good and enjoyed breakfast the most. The staff was very friendly. Love landscaping and the mountain view. Bedding was not changed in our room, we had to ask help desk to send housekeeping while we dine. Without a doubt we'll revisit the place.
Reviewed September 27, 2018
8,8
Excellent
Mark from South Africa
Couple
Standard Twin
Stayed 2 nights in September 2018
Tranquility”
Beautiful location. Staff are awesome, professional and friendly. Maintenance is a little behind - some peeling paint and broken old hairdryer in room as well as shower not draining well, but besides that a tip top venue in the most amazing place and definitely a place we will return to.
Reviewed September 10, 2018
8,4
Excellent
Jan from Belgium
Family with teens
Deluxe Twin
Stayed 2 nights in August 2018
Excellent”
Great views. Nice rooms (at least the renovated ones). Very friendly staff. Dinner and breakfast ok.
Reviewed September 02, 2018
Dear Jan, Thank you kindly for your feedback. Kind Regards
Responded September 03, 2018
Mont Aux Sources Hotel
8,0
Excellent
Noloyiso from South Africa
Couple
Standard Twin
Stayed 3 nights in August 2018
Very good”
The hotel has amazing views of the Drakensburg mountains - I view one can never get enough of. My husband and I went during the winter period for a Gauteng girl the cold was a bit overwhelming. The hotel needs to invest in better heating for the rooms. Unfortunately on our first night dinner was not well planned out and the meat run out while a number of guests still needed to have supper. Plus the hotel was very low on waiters and runners on the evening. Despite that, I would gladly go back, the hotel itself is stunning, the staff friendly and did I mention those wonderful views...
Reviewed August 27, 2018
Dear Noloyiso, Thank you kindly for the positive feedback. We will address your concerns with senior management, Kind Regards
Responded September 03, 2018
Mont Aux Sources Hotel
6,4
Good
Mwali from South Africa
Couple
Deluxe Twin
Stayed 2 nights in August 2018
Overall the visit met expectation.”
Some negatives include: The table cloths in the dining area were filthy The shower drain was blocked The food was not topped up regularly during the buffet No cover I.e. carport, for the parking facilities
Reviewed August 13, 2018
Dear Mwali, Please accept our apologies on behalf of the management at the Hotel. We have addressed your comments with Senior Management. Kind Regards
Responded September 03, 2018
Mont Aux Sources Hotel
8,8
Excellent
nick from United Kingdom
Family with teens
Standard Twin
Stayed 3 nights in August 2018
Wonderful stay”
We had a very nice stay at MAS. From the very first minute the staff were courteous, helpful and friendly. The rooms were excellent and meals were tasty and plentiful. We had read mixed reviews but were overall very, very happy with our stay and would definitely stay again if we were lucky enough to return. The Gordon family
Reviewed August 13, 2018
4,0
Stacy from South Africa
Couple
Standard Double Room
Stayed 2 nights in August 2018
Unfriendly staff and badly managed ”
Pros Reasonably priced Great location with spectacular views Cons Unfriendly staff Bad customer service Basics of the hotel are missing - you need to ask the staff to clean your room and change linen etc. Manager doesn’t follow through on requests and promises he makes to guests Would not recommend this place and hope that the Orion group would fix the inadequacies to prevent the hotel from losing ratings.
Reviewed August 12, 2018
Dear Stacy, Thank you for your feedback. Please accept our most sincere apologies on behalf of the management at the Hotel. We will address all these matters to be corrected. Kind Regards,
Responded September 03, 2018
Mont Aux Sources Hotel
6,0
Jurie from South Africa
Couple
Deluxe Twin
Stayed 3 nights in July 2018
Breakaway disaster”
Spent the weekend from 19-22 Jul 2018 at Mont aux Sources Hotel (Orion) without electricity and a very incompetent staff unable to rescue the situation. Back-up generator not working due to neglected maintenance, sitting in dark hotel room at night without lights or hot water. promises made but not kept.
Reviewed July 23, 2018
Dear Jurie Thank you for taking the time to let us know about your experience and we are so sorry to hear about this past weekend. We did have a bunch of issues with the electricity and unfortunately it was taking longer than usual to sort out and we are so so sorry about this. We assure you we are working everyday, under new management, to get the hotel and the electricity sorted again. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
9,2
Exceptional
Mariska
Family with young children
Standard Twin
Stayed 4 nights in July 2018
Great breakaway!”
This was a really wonderful experienced and we will definitely go back for another holiday or weekend. The staff was so friendly and accommodating and we just had a amazing time at the Hotel. Thank you for making this experience memorable! We will definitely see you soon!
Reviewed July 16, 2018
Dear Mariska We thank you once again for staying with us and we are so happy to hear that you had a wonderful time with us. We are so happy to hear that the staff were friendly and that your time with us were enjoyed with your family. We cannot wait to welcome you back again in the near future and we really look forward to seeing you again. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
10,0
Exceptional
Lenny from South Africa
Family with teens
Standard Double Room
Stayed 2 nights in July 2018
Family hotel”
The staff are friendly and helpful.The hotel is old but as all the basics.The rooms are renovated and as a modern look.The catering staff are very accomodating .
Reviewed July 11, 2018
Dear Lenny Thank you for staying with us and letting us know how your stay was. We are so happy to hear that you had an enjoyable stay with us and we hope to welcome you back again very soon. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
8,8
Excellent
Ian from United Kingdom
Solo traveler
Standard Twin
Stayed 2 nights in July 2018
Great place to stay”
Great place to stay. Very comfortable and very friendly staff.
Reviewed July 08, 2018
Dear Ian Thank you for staying with us and we are so glad to hear that you had a wonderful stay with us. We are very glad that you enjoyed the hotel and that it lived up to your expectations. We hope that you will visit us again soon and we look forward to welcoming you back. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
5,6
Awie from South Africa
Family with young children
Deluxe Twin
Stayed 2 nights in June 2018
Old and not maintained”
Thought the hotel would like the same as the photos but that was not the case. The hotel is not maintained and old. We had Breakfast and Dinner included in our package and the food was disappointing. They had no Chicken for chicken burgers and no chips? Which hotel has NO chips in stock?? All facilities are run down and old. Some of the old chalets are dilapidated.
Reviewed July 05, 2018
Dear Awie Thank you for letting us know about your stay and bringing to our attention some of the issues that you experienced/ We are so sorry about this and we are working together with management and operations to get the hotel in full working condition and back to what it should be. The staff are working hard every day to help us make the improvements and we hope that if you visit us again you will see the positive changes. Once again please accept our sincerest apologies Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
8,4
Excellent
Rod from South Africa
Family with teens
Standard Double Room
Stayed 5 nights in June 2018
Excellent”
A lovely family holiday. Very friendly staff and good food.
Reviewed July 04, 2018
Dear Rod Thank you for staying with us and thank you for letting us know about your stay and we are so pleased that you had a enjoyable stay with your family. We hope to welcome you back again soon and we look forward to it. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
4,8
SUSAN from South Africa
Couple
Deluxe Twin
Stayed 4 nights in June 2018
THE FACILITIES ARE RUN DOWN AND THE FOOD LESS THAN ACCEPTABLE”
Unfortunately we cannot rate Mount Aux Sources as a recommended destination. A shadow of what is used to be Facilities and rooms are run down - Food is not adequate for a 3 star establishment. We booked for 4 nights and decided to book-out after the 1st night. Had a friendly chat with the manager and gave him the reasons for us booking out
Reviewed July 04, 2018
Dear Susan Thank you for taking the time and letting us know about your stay and we are so sorry that it was not up to standard. The hotel is under recent new management and the manager is aware of the challenges that are faced and he is working hard with the entire team to improve the hotel everywhere where needed. Once again please accept our sincerest apologies and we hope that you will return again and that you will find many improvements to the hotel. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
8,4
Excellent
Salochana from South Africa
Couple
Standard Double Room
Stayed 2 nights in June 2018
Excellent”
Excellent room. It was not their busy period. Perhaps set menu for dinner will be better, both for the guests and the hotel.
Reviewed June 19, 2018
Dear Salochana Thank you for staying with us and we are very glad to hear that you had a wonderful stay with us. We hope to welcome you back again very soon. Warm regards Mont Aux Sources Hotel
Responded July 23, 2018
Mont Aux Sources Hotel
7,6
Very good
Christopher from South Africa
Couple
Standard Double Room
Stayed 1 night in April 2018
Lovely Getaway”
We stayed for one night at this hotel. The room was really great and extremely comfortable. It is beautifully located with views of the mountains all around. We did not spend much time out as it was raining, but the facilities looked good. We had buffet dinner which was fair - food could do with a bit of an upgrade/some finer toucherss as nothing spectacular.
Reviewed May 16, 2018
Dear Christopher We are pleased to hear that you had an enjoyable stay and thank you for choosing our hotel for your stay. We look forward to welcoming you back in the not so distant future. Warm regards Mont Aux Sources Hotel
Responded May 22, 2018
Mont Aux Sources Hotel
8,4
Excellent
Andrew from South Africa
Couple
Standard Double Room
Stayed 1 night in May 2018
Beautiful location, excellent value for money and great selection of food”
Value for money and tranquility
Reviewed May 15, 2018
Dear Andrew Thank you for staying with us and we are so glad to hear that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Warm regards Mont Aux Sources Hotel
Responded May 22, 2018
Mont Aux Sources Hotel
7,6
Very good
Julius from South Africa
Family with young children
Self Catering Chalets
Stayed 3 nights in May 2018
Very good”
The staff are polite and friendly but the reception is disorganized and housekeeping standards are below par
Reviewed May 13, 2018
Dear Julius Thank you for taking the time to write us a review and we are so happy to hear that you had an enjoyable stay with us. We hope to welcome you back in the near future. Warm regards Mont Aux Sources Hotel
Responded May 22, 2018
Mont Aux Sources Hotel
8,8
Excellent
Joanne from South Africa
Couple
Deluxe Twin
Stayed 3 nights in April 2018
Beautiful hotel in a lovely setting. Will definitely be back. ”
Enjoyed every moment of it. Food is tasty with a great variety just a pity the food was cold. Lovely gardens that are well maintained. Lots to do there and will most certainly be back!
Reviewed May 05, 2018
Dear Joanne Thank you so much for the review and we are so happy that you had a great time with us. We hope to welcome you back in the near future and we look forward to it. Warm regards Mont Aux Sources Hotel
Responded May 22, 2018
Mont Aux Sources Hotel
12345
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