Novotel Sydney Central
Novotel Sydney Central
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Superior Room 2 Queen Beds - Balcony Novotel Sydney Central
Superior Room 2 Queen Beds - Balcony
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Interior view Novotel Sydney Central
Interior view
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Interior view Novotel Sydney Central
Interior view
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Swimming pool Novotel Sydney Central
Swimming pool
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Excellent
Location
8,7
See all 64 photos Novotel Sydney Central
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Novotel Sydney Central

Excellent location
- Inside city center
- What's nearby?
Excellent
From 400 reviewsSee what guests said
8,0
/
10
Excellent cleanliness
8,2
Recommended by 90% of guests
Value for money7,7
Distance to city center1.1 Km
Location rating8,7
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport6,9 km
  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Sydney

Room choices
8,0
Very good
Room comfort & quality
Standard Queen Bed
Standard Queen Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 queen beds
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Executive King Room
Executive King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Superior King with Balcony
Superior King with Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Superior Twin Room (3 persons)
Superior Twin Room (3 persons)
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 king beds
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Executive 2 Queen Beds
Executive 2 Queen Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Superior Twin Room (2 Persons)
Superior Twin Room (2 Persons)
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Superior Twin Room (4 Persons)
Superior Twin Room (4 Persons)
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Superior Room 2 Queen Beds
Superior Room 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
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Standard Room 1 King Bed
Standard Room 1 King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Standard Room - Restricted Check-in from 8:30 PM
Standard Room - Restricted Check-in from 8:30 PM
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
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More about Novotel Sydney Central

More about Novotel Sydney Central

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Field House Restaurant and Bar
20 m Australian, International
Charlie Lovett
130 m Australian, Cafe
Four Elements Restaurant & Bar
210 m Australian, Gluten Free
Asian cuisine
Asian cuisine
Menya Noodle Bar
90 m Asian, Japanese
Chinese Noodle Restaurant
90 m Asian, Chinese
Daruma Japanese Restaurant
90 m Asian, Japanese, Sushi
Cafe
Cafe
Oliver Brown Belgian Chocolate Cafe
70 m Cafe
Food World Lounge
130 m Cafe
Chambers Fine Coffee
170 m Cafe

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (400)Booking.com Reviews (1496)
8,0
/
10
Cleanliness8,2
Facilities7,8
Location8,7
Room comfort and quality8,0
Service8,0
Value for money7,7
Provided by verified guests of Agoda
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All guests (400)
All room types
Showing 325 verified guest comments
12345
8,0
Excellent
Choi from Singapore
Solo traveler
Standard Queen Bed
Stayed 1 night in November 2018
Good location, reasonably priced”
The hotel is located in the middle of Chinatown, not far from the Central Train Station. It will be convenient for those looking for Chinese, Thais and other Asian food. Rooms are slightly old, but still tidy and clean. A typical 5-star city hotel, suitable for business or visitors on tour.
Reviewed November 26, 2018
8,0
Excellent
Suraj from Australia
Couple
Superior King with Balcony
Stayed 1 night in November 2018
Prices dropped dramatically the day we arrived ”
Felt a bit ripped off that I paid almost double for the room as prices dropped around Sydney due to the Storm that day :( Other than that staff are super friendly , room was clean and location is perfect for someone who wants access to food and transport at your door step.
Reviewed November 25, 2018
9,2
Exceptional
Shim from Singapore
Family with young children
Superior King with Balcony
Stayed 4 nights in August 2018
comfortable and Great stay!”
walking distance to big bus hoponoff... central stattion was also quite near .. ar 5 to 8 mins.. nearby some asian eateries.. hotel staff and housekeeping was friendly, accomodating as i requested for an hr later cgeck out time. life aint easy when u have 2 young ones and preg along.. will consider to stay here again if i come to sydney again..
Reviewed August 11, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
6,0
Surachate from Thailand
Family with young children
Standard Queen Bed
Stayed 6 nights in October 2018
Good location. Facility should improve”
Location is best. It’s close to train station and many dining places. Anyway , there is no in-room free wifi , no free daily drinking water and floor maid does not change towel everyday. For me , overall rating is fine.
Reviewed October 18, 2018
Dear Surachate, Thank you for your 6 night stay with us. We are pleased to hear that you enjoyed the location of the hotel. We apologize that you felt underwhelmed in some aspects of your stay. We do actually have free wifi in all rooms for members. Also in regards to the towels being refreshed, we change them every other day to be sustainable, but we can change daily if guests require it. We hope to see you back again soon. Kevin Assistant Manager
Responded October 24, 2018
Novotel Sydney Central
4,8
David from Australia
Couple
Superior King with Balcony
Stayed 1 night in October 2018
Underwhelming ”
Good location but not what I would call value for money. Also be prepared to be ripped off by Wilson's in parking costs as the hotel does not provide parking and despite booking parking in advance for a qouted $30 they still charged $45 for overnight parking. Paid for a King Suite with balcony but room was devoid of the normal amenities you would expect. No bathrobes, two crap 43 bean coffee saches and not even a biscuit! Paid $40 for breakfast in advance but would advise everyone to look elsewhere - very basic buffet offering worth $8. This hotel pretends to be special but it isn't. I won't be staying here again.
Reviewed October 16, 2018
Dear David, Thank you for your recent stay with us. We apologize that you felt your stay wasn't worth the price. In regards to the parking, you pre-booked the $30 rate with us, but you seem to have paid Wilson's directly, hence the higher rate. You were actually in the correct room type. You booked a Superior King with Balcony, which is stocked with the normal amenities. Also, with the breakfast you booking directly with Agoda and paid their price. We do an advanced purchase rate upon check in for $20 per person. Again, we apologize that you felt that your stay wasn't overall great, and we hope to welcome you back again in the future. Kevin Assistant Manager
Responded October 24, 2018
Novotel Sydney Central
8,0
Excellent
Marilyn from Singapore
Group
Standard Queen Bed
Stayed 3 nights in November 2018
Good and Better Than Expected ”
Location is Good. Staff is friendly. Room is Good and Clean.
Reviewed November 21, 2018
8,0
Excellent
Jacqueline from Australia
Solo traveler
Standard Queen Bed
Stayed 1 night in December 2015
4 star hotel”
the location, the room
You pay to stay in the middle of Sydney. Perfect location. Walking distance to Chinatown, Haymarket, Capitol theatre. !0 min walk into Darling Harbour. 10 minute walk to central station. Parking $30 for Guests. Buffet breakfast very basic. Rooms clean.
Reviewed December 21, 2015
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9,7
Exceptional
Ching from Hong Kong
Family with young children
Standard Room 1 King Bed
Stayed 1 night in June 2015
Transit stay”
The location. The condition of the hotel. The Child policy.
We like the hotel which is clean and tidy. Children stay there without extra cost, for both accommodation and food. The hotel is near China Town and there are plenty of restaurants with different cruises. Great stay here. We will stay again when we would be in Sydney next time.
Reviewed July 04, 2015
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9,7
Exceptional
Jun from Singapore
Couple
Standard Room 1 King Bed
Stayed 2 nights in April 2015
Great Location!”
location, service, value
Perfect location, close to train station and great restaurants. Located at a quiet corner in CDB, there is a market place behind the hotel where you can find the cheapest Australia souvenir. Walking distance to everything!
Reviewed May 02, 2015
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8,3
Excellent
Brent from Australia
Couple
Stayed 1 night in November 2012
Central location, Friendly Customer Service”
Location, location, location.
Being Located very close to Central Train station and China Town is very convenient for city/airport and entertainment access. Customer service are efficient and professional. Rooms are spacious and clean, though some furniture is very worn and could do with replacing. Overall recommended if you can get room at a good price.
Reviewed December 18, 2012
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
10,0
Exceptional
lisa from Australia
Group
Stayed 2 nights in November 2012
We love this hotel..!!”
Great location, ots of restaurants within walking distance
We stay in this hotel every trip to Sydney. We have always been pleased with the service provided. It is in a great location and walking distance to shopping, restaurants and the city. We would recommend this hotel to anyone wanting to stay close to the city but be in a quite street with parking facilities.
Reviewed December 02, 2012
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
10,0
Exceptional
hendra from Indonesia
Solo traveler
Stayed 6 nights in December 2011
near city”
near fashion mall
Citigate Central Sydney is a well appointed, stylish and spacious central Sydney hotel. A comfortable and contemporary Central Sydney hotel with well appointed Sydney City accommodation: •Citigate rooms offer views over Sydney skyline and are appointed with either King or Queen twin bedding options. •King Harbour Suites over views towards Darling Harbour and Sydney's CBD and are appointed with a king bed, dining area and sofa bed. All rooms include: •LCD televisions •Natural light •Broadband access •Tea & coffee making facilities •Iron & ironing board •In-room safe •Mini-bar •Radio with alarm clock •In-house pay per view movies •ISD/STD telephones •Individual climate control •Foxtel channels
Reviewed January 09, 2012
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8,7
Excellent
Christopher from New Zealand
Couple
Stayed 1 night in October 2010
Great location, room excellent in size.”
Proximity of the hotel to China Town, Paddy's Market and Darling Harbour, Crown Casino and the city CBD are all pluses of this hotel.
Its minimalist modernity was a little off-putting. I think we like lavish furnishings in hotels we stay in.
Having just returned from the extreme and welcome politenes of Japan, we were a little confronted by the informality of the reception people at Citigate's front desk. Nevertheless, they processed us quickly. We were on the 17th floor with views over Darling Harbour and the City in a King Room. The lift we took (3 times) was fairly noisy and in the room itself, it was unfortunately easy to hear outside noise - in the corridor and from the city. So the room's sound insulation was not very effective. The hotel's position is excellent for those wishing to shop, buy food, etc, because it is so close to China Town, Darling Harbour and Sydney's CBD. All walking distance - or catch the Monorail.
Reviewed October 16, 2010
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8,3
Excellent
Nutthapon from Thailand
Couple
Stayed 2 nights in January 2010
ไปใช้บริการมาเมื่อต้นเดือนมกราคมที่ผ่านมา”
ชอบบรรยากาศสระว่ายน้ำดาดฟ้ามากๆ สวยดี
ที่ตั้งโรงแรมห่างไกลรถไฟไปหน่อย เดินแอบเหนื่อย
เริ่มต้นจากทางเข้าโรงแรมมันดูแปลกๆ อาจจะเป็นเพราะมีการก่อสร้างด้านหน้าเล็กน้อย เข้าไปด้านในโรงแรมดูโอ่งโถงสวยดี พนักงานต้อนรับเป็นงาน และรวดเร็วมากๆ ผมพักอยู่ชั้นแปด แต่ได้มุมห้องที่วิวไม่สวยเลย แต่ภาพรวมแล้วโอเคมากๆ
Reviewed January 29, 2010
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9,2
Exceptional
John from Australia
Family with young children
Executive 2 Queen Beds
Stayed 1 night in September 2018
Nice rooms and comfortable ”
Close to major part of Sydney and rail services.
Reviewed September 12, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
10,0
Exceptional
Prayitno from Indonesia
Couple
Standard Queen Bed
Stayed 3 nights in May 2018
Like at Home”
Everything is good, we feel like at home. The location is very close to hay market, china town, close to darling harbor. Breakfast can make your own fruit juice, delicious cuisine
Reviewed May 13, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9,6
Exceptional
Kerry from Australia
Family with young children
Standard Queen Bed
Stayed 1 night in January 2018
Great location ”
Close to china town
Reviewed January 06, 2018
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
8,0
Excellent
Aishath from Maldives
Family with young children
Standard Queen Bed
Stayed 6 nights in December 2017
Very good”
Friendly staff, clean and comfortable room
Reviewed December 24, 2017
Thank you for your recent stay with us as well as this feedback. We hope to welcome you in the near future! Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
9,2
Exceptional
Lesley from Australia
Solo traveler
Standard Room 1 King Bed
Stayed 1 night in August 2017
Exceptional”
I was staying here alone after a medical procedure. On arrival, the ladies on reception couldn't have been more accommodating and made me feel instantly at ease. They even suggested that I could change room if I needed a disabled access bath which was a nice touch. The porter was helpful and carried my bag up to the room. The actual room was very quiet as requested. It was big and welcoming.A couple of things let it down though, the bedside lamp was ripped and it could have done with a touch of paint in some areas but generally a very comfy bed and lovely room aside from this. I went for breakfast around 9.30 am the following morning and it was mayhem. In all fairness, some residents were storming through and pushing in front of me to get through to the buffet blatantly Ignoring a sign to wait to be seated which was no fault of the staff! There were dirty tables and it was chaos, very overcrowded. There was a big wait for coffee and no order so I had to sit at a dirty table. The actual breakfast was very nice however. I didn't stay long as it was rather stressful! I since found out from the porter that many airline staff had missed their flights from Sydney due to weather cancellations so I think it was simply a case of too many people in the breakfast area at once and this put pressure on the waiters/waitresses who were trying to do a good job. My partner requested that reception check on me when he left the evening before and they called me straight away to remind me that they were there 24/7 should I need anything which I truly appreciated. All in all, I think this hotel is in a great location, good size rooms, very helpful staff and I would definitely recommend and would stay again. Many thanks, Lesley.
Reviewed August 20, 2017
Hi Lesley, Wow! Thank you very much for sharing your experience with us. You're kind words and positive attitude is definitely welcomed and it's great to see that we took such care of you. Thank you for understanding the chaotic time we had with the disrupted flights and I apologise that it took away from your breakfast experience. It's very pleasing to know that you were well rested, especially after your medical procedure. We all wish you a quick recovery and look forward to welcoming you back in the near future. Thanks again, Brian - Assistant Front Office Manager
Responded August 25, 2017
Novotel Sydney Central
9,2
Exceptional
Rinaldo from Indonesia
Family with teens
Standard Queen Bed
Stayed 2 nights in June 2016
perfect location, super helpful staff”
Breakfast buffet could be improved with more variations. Since the hotel's located in the heart of Chinatown (which often frequented by asian visitors and patrons) perhaps it's a good idea to consider providing some Asian inspired breakfast option too.
Reviewed June 17, 2016
Thank you for your stay with us as well as this feedback. We hope to welcome you in the near future. Kevin Assistant Manager
Responded September 15, 2018
Novotel Sydney Central
12345
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  • Excellent location
  • Darling Harbour
  • Central Railway Station is within 0.39 km