OYO 11339 iStay Hotel
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8,3
Excellent
/10
(486 reviews)See what guests said
See map
8,6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Masjid Pakistan150 m
  • Philomatic Society (Sun Yat Sen Memorial Centre)160 m
  • Penang Time Square190 m
  • Ghee Hiang260 m
  • Sentral Technology College Penang270 m
  • The One Academy Penang270 m
  • KDU College Penang320 m
  • St. Paul Anglican's Church390 m
  • Church of Our Lady Sorrows400 m
  • George Town410 m
  • Free Wi-Fi

    OYO 11339 iStay Hotel

    94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400 - See map
    "The deluxe room are clean and space good enough for 2 person with cabin luggage, got roadside parking if you drive."
    Goh - 05 July 2018
    Fantastic breakfast
    97% positive mentions
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8,7 rating for cleanliness
    Excellent service
    8,3 rating for service
    • 770 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 4 252 Penang properties
    See all rankings
    Value for money score
    8.5/10
    Cleanliness score
    8.7/10
    Location score
    8.6/10
    Service score
    8.3/10
    Better than
    97
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Value for money8,5
    Location rating8,6
    Nearest airportPenang International Airport (PEN)
    Distance to airport15,2 km

    Rooms available at OYO 11339 iStay Hotel

    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • City view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • City view
    • Non-smoking
    • 1 double bed
    Enter dates to see prices

    What people love about OYO 11339 iStay Hotel

    • 10.0
      Exceptional

      "Nicely furnished, incorporate in a traditional house."

      Tingting

      |

      15 August 2018

    • 8.4
      Excellent

      "Convenient and recommended for all travelers"

      Winston

      |

      18 August 2018

    • 6.8
      Good
      Staff 

      "the interior design and the staff is nice."

      Mohd B.

      |

      26 October 2018

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    More about OYO 11339 iStay Hotel

    More about OYO 11339 iStay Hotel

    8.0
    Very good

    "Overall is good,the location is excellent,good wifi,good ser..."

    Sally

    |

    22 October 2018

    An overview

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    Most talked about facilities

    Housekeeping
    28 mentions
    Breakfast
    9 mentions
    Car Park
    9 mentions
    Food & Dining
    8 mentions

    What they offer

    9.2
    Exceptional

    "I like the cosy and warm feeling staying at the hotel."

    Alvin

    |

    09 December 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of OYO 11339 iStay Hotel from real guests

    Overall rating
    8,3
    Excellent
    From 749 reviews
    Provided by verified guests of
    Agoda Reviews (486)Booking.com Reviews (263)
    Rating via Agoda8,3
    /
    10
    Cleanliness8,7
    Facilities7,6
    Location8,6
    Service8,3
    Value for money8,5
    High score for Penang
    Rating
    9+ Exceptional (81)
    8-9 Excellent (32)
    7-8 Very Good (56)
    6-7 Good (14)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (42)
    Jun - Aug (77)
    Sep - Nov (37)
    Dec - Feb (44)
    All guests (486)
    All room types
    All languages

    Show reviews that mention 

    Showing 200 verified guest comments
    12345
    8,0
    Excellent
    Laila from Malaysia
    Group
    Deluxe Suite
    Stayed 1 night in February 2019

    GREAT!”

    But it would be even better if the hotel could provide a parking space for us because it is very difficult to get a parking!

    Reviewed July 22, 2019

    Hi, Laila! Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Cheshta

    Responded July 22, 2019
    OYO 11339 iStay Hotel
    9,6
    Exceptional
    Pauline from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in July 2019

    Good location”

    It's a small hotel with reasonable room size area which can easily accommodate two cabin luggages. Staff are extremely friendly and accommodating. Towels, bedsheets , comforter, etc are very clean. Comes with a hair dryer in the bath. Great location with lots of hawkers food surrounding it.

    Reviewed July 09, 2019

    Hi, Pauline! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta

    Responded July 10, 2019
    OYO 11339 iStay Hotel
    8,4
    Excellent
    teresa from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in July 2019

    Ok”

    Staff can be more friendly . Room dun have toothbrush

    Reviewed July 22, 2019

    Thank you for rating us positively, Teresa ! We’ll surely work on the feedback shared to improvise our services in the future. Have a nice day ahead :) Regards, Ravneet

    Responded July 23, 2019
    OYO 11339 iStay Hotel
    10,0
    Exceptional
    koay from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in July 2019

    Good environment ”

    Near to eateries and nice interior design

    Reviewed July 04, 2019

    Appreciate your positive rating, Koay!. We do take pride in providing the best to our guests. Keep this love coming :) Regards, Charles

    Responded July 06, 2019
    OYO 11339 iStay Hotel
    8,0
    Excellent
    chan from Malaysia
    Family with teens
    Standard Double Room
    Stayed 2 nights in May 2019

    Stay in Penang”

    The room is quite small and is compact. Does not offer much space to move around including the toilet. Certain toiletries not available like toothbrush and toothpaste. Hot shower only available at certain time of the day. However location wise it is adjacent to many food outlets and hawker centre. Getting food is very convenient. There is also an Italian eatery joined to the hotel.

    Reviewed May 25, 2019
    10,0
    Exceptional
    jasmine from Malaysia
    Couple
    Standard Double Room
    Stayed 2 nights in December 2018

    Small yet Comfortable”

    Pros : Convenient, hawker stall is just downstairs, they even have a italian restaurant that serves pretty good food. In the middle of everything. Food , sightseeing, jetty and shopping malls. Receptionist is friendly, room is small but very clean same goes to the toilet. Refillable water is provided at the counter. They do serve welcome drinks too. Cons : Parking is limited, no lifts( only stairs) but im okay with that,sound proofing is okay. Overall : It is a very nice place to stay, everything looks new, has a vintage touch on it. The place has practically everything from water to basic bathroom amenities. Would totally recommend this place and will come back again! Thank you for the wonderful stay!

    Reviewed February 18, 2019
    8,0
    Excellent
    A from Hong Kong
    Couple
    Standard Double Room
    Stayed 1 night in February 2019

    Comfortable stay”

    I stayed here for a night for a quick trip to George town. The hotel has recently been done up so everything looks new. They have good facilities to wash clothes and also a quick iron to straighten up. The restaurant was excellent for breakfast. The uncle at the restaurant was one of the best people I met on this trip. He was nice and really helpful in suggesting special breakfast for us. The fresh pressed juice was just awesome.

    Reviewed February 08, 2019
    10,0
    Exceptional
    Kristina from Vietnam
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2019

    Excellent service and wonderful hotel! ”

    Check in was easy, and the staff was super friendly and helpful. The room looked exactly like the photos and the bed was very comfortable and soft. I also really liked the rain shower in the bathroom. The man working in the restaurant (maybe the owner, not exactly sure) was wonderful and friendly, he made sure we had a great breakfast and gave us advice about what to do and how to get around the city. Would absolutely recommend to anyone!

    Reviewed February 06, 2019
    8,4
    Excellent
    CHEAH from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in December 2018

    A good stay but staff could be more cheerful ”

    Pros- great location, room is clean and comfortable, price is very much reasonable. Cons- very difficult to find parking, no lift, staff are slightly not so friendly, air-conditioning take longer time to cool the room and room facing street could hear clearly outside sound (need to improve on sound proof). Overall its still a good stay

    Reviewed December 25, 2018
    9,2
    Exceptional
    Fatin from Malaysia
    Couple
    Deluxe Double Room
    Stayed 3 nights in December 2018

    Good location. In the heart of Georgetown”

    Pros: - Decent boutique hotel with superb decoration. - Completely clean - Has a nice Italian dining Viva La Pasta and it opens as early as 7.30 a.m. - Daily housekeeping, shower gel smells good. - Grabcar cost you only RM5-6 to main attractions nearby. - There's a Chinese food court in front of the hotel, looks good and full house. - There's a 7-Eleven nearby. For Muslims, you can have lunch at Nasi Melayu Pak Yusoff (located in a Chinese restaurant) or 24hrs Nasi Kandar Pelita. (all mentioned are just 2-3 mins walking). For dinner you can go to Padang Brown by grabcar. - Tv channels are quite good - Quiet at night even though it's near to the street. Pillows given were nice and comfy..You can have a good sleep if your room neighbours were not making noise 😂 - Water pressure was good. But be careful in adjusting the temperature. it's rather hot. - Walking distance to Komtar (about 1km). Penang Times Square and M Mall. - Ironing, laundry area and pantry are good. Cons: - Deluxe room was quite small especially for Muslims who need space for prayer. - Its shower was quite small too. Barely move in there 😂 - It's not quite safe to walk around late night on the dark streets. Beware of stray dogs. - Not much of complaint. Overall you got what you paid for.

    Reviewed December 19, 2018
    8,0
    Excellent
    azanie from Malaysia
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in November 2018

    Small boutique hotel”

    It's a lovely small hotel. Booked myself a deluxe room. The hotel provide a room with facing front road. The room is clean with basic necessity. I love that they provide water in a glass bottle rather than normal plastic bottle. Furthermore the 3in1 coffee is not the typical nescafe brand. Something different. A bit hard to find parking place though. Little bit on the low side... the check in and check out process kind of slow. I'm not sure what paperwork the need to fill in. Other than that.. no issue. Will definitely booked again.

    Reviewed November 14, 2018
    9,2
    Exceptional
    Linda from United States
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in October 2018

    Great Hotel!”

    This was my second stay and istay hotel did not disappoint. Rooms are quite small but spotlessly clean with super comfortable bed and quality linens. Nice cold air conditioning and piping hot shower. Location is a little outside of the "historical" section of Georgetown but right across the street from a hawker food court and multitude of restaurants. I will definitely stay here again. Highly Recommended!

    Reviewed October 08, 2018
    9,2
    Exceptional
    Donna from Brunei Darussalam
    Couple
    Standard Double Room
    Stayed 3 nights in September 2018

    Pleasant Stay”

    Hotel name is not found on Grab, call to the hotel for assistance before calling a Grab at airport. The room has limited space but can still fit in max. 2 person with a 65L backpack & a medium luggage. The staff are friendly and helpful. Got free laundry but depends on how many days you stayed, can check with the reception for more info. Lot of food stalls in front of the hotel and within walking distance. Walking distance to Sunway Hotel area with more food stalls. Easy access to Grab from the hotel. Tasty food at the hotel restaurant named as Viva la Pasta.

    Reviewed September 21, 2018
    6,0
    Chin from Malaysia
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2019

    NOT RECOMMENDED FOR THOSE WHO STAY WITH OWN CAR”

    Are built-in with partitions , so, when other tenant came back late, will wake us up even they not speak loud.They don't have parking space for those who stay in hotel and it is not convenient due to there is a foodcourt just few steps away from hotel that's why the parking space's always full.

    Reviewed April 15, 2019
    9,2
    Exceptional
    Nina from South Korea
    Solo traveler
    Standard Double Room
    Stayed 4 nights in April 2019

    nice location and value”

    clean and nice. not so spacious but sufficient for a temporary stay. nice location.

    Reviewed May 18, 2019
    10,0
    Exceptional
    SRINIVASAN from Singapore
    Couple
    Deluxe Suite
    Stayed 3 nights in August 2018

    Nice Location and Tidy room”

    Woww.. It was really an awesome & fun filled staycation at the right hotel, centrl location and frndly staffs... Nice Italian food with cheaper price at the hotel... huge hawker centre in front of the hotel untill late night.. will come again,....

    Reviewed September 04, 2018
    10,0
    Exceptional
    KAI from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in August 2018

    nice n coszy hotel”

    check in n check out was fast. must buy with BREAKFAST... breakfast was superb... the staff in reception n cafe r very polite n friendly.... the only down side is no car park provided... if u travel without self driving... no problem at all... definitely will come back again...

    Reviewed August 24, 2018
    10,0
    Exceptional
    CnH from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in August 2018

    probably the best value for money”

    + superb value for the price, as compared with other hotels + hairdryer in the room + good ventilation + good service, the receptionist asked us to be seated while she checked us in/out + clean + welcome drinks + thick and clean towel -no toothbrush -no foot towel

    Reviewed August 20, 2018
    10,0
    Exceptional
    Christine from Philippines
    Couple
    Deluxe Double Room
    Stayed 2 nights in August 2018

    Exceptional”

    Room was very comfortable and cosy all you need for a nice experience in Penang. we needed to get Grabs to the main tourist area although it only cost about 1.5 USD so not so bad. nice Italian restaurant next to it called Viva La Pizza. People were so welcoming and nice, money well spent.

    Reviewed August 09, 2018
    8,4
    Excellent
    Justin from Philippines
    Solo traveler
    Deluxe Double Room
    Stayed 2 nights in July 2018

    Good”

    Good location. Clean and comfortable rooms with everything I needed. Towels, hot water, good water pressure, working ac, nice bed, wifi. Check in was a bit annoying. Too many steps and signing. Just verify my identity and let me go. I dont get why they have to make it more inconvenient for the guest and staff to do extra fluff. Also there's a deposit of RM100, which i think is unnecessary. I understand that they need insurance, but just charge me if something is damaged or missing. That cant be difficult. It's not the staff's fault. It's management. In short, the stay itself was good but the check in and check out could be more convenient. I'll probably stay here again only if i cant find other places that dont do the extra paranoia

    Reviewed August 01, 2018
    12345
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    OYO 11339 iStay Hotel
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    • Excellent location
    • The Camera Museum
    • Komtar Bus Terminal is within 0.79 km