OYO 546 Grand City Hotel

OYO 546 Grand City Hotel

A27, Jalan Haji Ahmad 7, Kuantan City, Kuantan, Malaysia, 25300
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Suite Triple Room - Bed OYO 546 Grand City Hotel
Suite Triple Room - Bed
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    Lobby OYO 546 Grand City Hotel
    Lobby OYO 546 Grand City Hotel
    Interior view OYO 546 Grand City Hotel
    Deluxe Twin - Room plan OYO 546 Grand City Hotel
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    OYO 546 Grand City Hotel Reviews

    6,7
    Good
    /10
    (167 reviews)See what guests said

    Things you’ll love about OYO 546 Grand City Hotel

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Smoking area

    This property is in high demand!Booked 14 times since yesterday | 13 travelers are looking at this property right now
    Good
    Location
    6,8
    See map
    Nearby
    Popular
  • Dr Dharshan Singh Jag Singh560 m
  • East Coast Mall630 m
  • Hospital KCDC640 m
  • GSC East Coast Mall660 m
  • Bp Healthcare @ Kuantan720 m
  • Pahang Finance Office740 m
  • Masjid Saidina Ali810 m
  • Sekolah Kebangsaan Bukit Sekilau820 m
  • Klinik Kesihatan Bdr Kuantan830 m
  • Pusat Rawatan Keluarga Muip Sdn Bhd850 m
  • Value for money7,3
    Distance to city center3.7 km
    Location rating6,8
    Nearest airportSultan Haji Ahmad Shah Airport (KUA)
    Distance to airport13,6 km

    Rooms available at OYO 546 Grand City Hotel

    Suite Triple Room
    Suite Triple Room
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 single bed and 1 double b...
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    Suite Family Room
    Suite Family Room
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 2 double beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
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    Standard King
    Standard King
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 king bed
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 single bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • City view
    • Non-smoking
    • 2 single beds
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    Deluxe Double
    Deluxe Double
    ...
    • City view
    • Non-smoking
    • 1 double bed
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    Superior Suite
    Superior Suite
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Family Suite
    Family Suite
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 2 double beds
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Shower
    • 2 single beds
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    More about OYO 546 Grand City Hotel

    More about OYO 546 Grand City Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of OYO 546 Grand City Hotel from real guests

    Agoda Reviews (167)Booking.com Reviews (153)
    Cleanliness6,4
    Facilities6,5
    Location6,8
    Room comfort and quality4,8
    Service7,1
    Value for money7,3
    Provided by verified guests of Agoda
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    All guests (167)
    All room types
    Showing 73 verified guest comments
    1234
    2,8
    ALIA from Malaysia
    Group
    Deluxe Double
    Stayed 1 night in February 2019

    Not worth a penny”

    Firstly, do not be deceived with the pictures advertised by the hotel. We took a deluxe room but was shocked to see the room is small. Plus,it is dirty,dusty and full of hairs on the floor. The hotel is located close to bar and karaoke place so it is noisy and loud at night.Booked for two days stay but upon seeing the room we cancelled another night and booked at another hotel.For muslim,the qiblat is not updated.we would recommend to install a qiblat app and trust the app better.

    Reviewed February 15, 2019

    Hi, Alia! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing.Regards, Ritesh

    Responded February 16, 2019
    OYO 546 Grand City Hotel
    7,6
    Very good
    Wong from Malaysia
    Solo traveler
    Standard Single Room
    Stayed 1 night in February 2019

    Mattress n pillow are smelly”

    Mattress n pillow are smelly

    Reviewed February 26, 2019

    Hey Wong, It’s so disheartening to see our valued guest unsatisfied with our services. Surely, we’ll work upon your feedback to ensure the better experience in the future. Regards, Megha

    Responded March 02, 2019
    OYO 546 Grand City Hotel
    7,2
    Very good
    Imla from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in February 2019

    Good”

    Small but okey

    Reviewed February 26, 2019

    Hey Imla, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Megha

    Responded March 02, 2019
    OYO 546 Grand City Hotel
    6,0
    Hafizi from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in February 2019

    Above average”

    Water heater not working. Low water pressure

    Reviewed February 22, 2019

    Hi, Hafizi! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :)Regards, Ritesh

    Responded February 26, 2019
    OYO 546 Grand City Hotel
    9,2
    Exceptional
    Haris from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in December 2018

    Good services”

    Big room

    Reviewed December 31, 2018

    Hi, Guest! We’re elated to know that you liked our services. Keep this love coming :) Regards, Chetan

    Responded January 02, 2019
    OYO 546 Grand City Hotel
    10,0
    Exceptional
    Fazli from Malaysia
    Group
    Suite Family Room
    Stayed 1 night in December 2018

    verry good ”

    sangat memuaskan

    Reviewed December 23, 2018

    Hai, Fazli! Menghargai maklum balas berharga anda. Itulah yang selalu memberi motivasi kepada kami untuk meningkatkan pengalaman anda dengan kami. Looking forward untuk menjadi tuan rumah anda tidak lama lagi dengan pengalaman hebat lagi. Salam, Deboshree

    Responded December 26, 2018
    OYO 546 Grand City Hotel
    7,2
    Very good
    Osman from Malaysia
    Business traveler
    Suite Triple Room
    Stayed 1 night in February 2019

    OYO value ”

    Shower is surprisingly good water pressure & hot. Not like cheap hotel using Electric water heater with no water pressure.

    Reviewed February 28, 2019

    Hey Osman, We appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon :) Regards, Megha

    Responded March 02, 2019
    OYO 546 Grand City Hotel
    3,2
    Elexa from Malaysia
    Solo traveler
    Standard Single Room
    Stayed 1 night in December 2018

    Acceptable”

    Kinda of disappointed when i go into the room. The TV is not functioning. My friends room does not have kettle. The spoon for coffee use is stained with coffee. Toilet flush stuck. Room has cigarette smells. Staff does not provide receipt for deposit. When check out, you have to ask for your deposit back as the staff will just ignore if you didn't.

    Reviewed January 01, 2019

    Hi, Elexa! We’re elated to know that you liked our services. Keep this love coming :) Regards, Chetan

    Responded January 02, 2019
    OYO 546 Grand City Hotel
    5,2
    Mohd from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in June 2018

    Not recommended!”

    Need to change room few times. 1st room keep blacking out. 2nd room was untidy with no bed sheet. Cleanliness just so so. Tv didnt work at all. No satellite tv as stated, such as liar!. Toilet flush also didnt work. Location given in the apps is wrong hence I need find it on my own. Really confusing since there are two grand city hotel in town.

    Reviewed June 29, 2018
    7,2
    Very good
    Katherine from Malaysia
    Business traveler
    Standard Single Room
    Stayed 1 night in January 2019

    need to renovation again”

    room too smelly like wet weather, air conditional noisy.

    Reviewed January 14, 2019

    Thank you so much for the positive rating, Katherine! As per the review, it seems that you aren’t satisfied with our services completely. Rest assured, we’ve duly noted your feedback and we’ll strive for a better experience in the future. Regards, Deboshree

    Responded January 15, 2019
    OYO 546 Grand City Hotel
    6,0
    CHIN from Malaysia
    Couple
    Deluxe Twin
    Stayed 1 night in July 2018

    Good ”

    Good

    Reviewed December 15, 2018

    Hi, Chin! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued Guests like you. Regards, Deboshree

    Responded December 17, 2018
    OYO 546 Grand City Hotel
    7,6
    Very good
    Muhammad
    Group
    Deluxe Twin
    Stayed 3 nights in December 2018

    good receptionist”

    two of your receptionist is very kind and nice. Lan and adam (especially), that two boy have a good attitude entertained me. I'm very happy. please raise their salary or benefits. TQ!

    Reviewed December 13, 2018

    Hi, Muhammad! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Deboshree

    Responded December 14, 2018
    OYO 546 Grand City Hotel
    8,8
    Excellent
    Azuin from Malaysia
    Business traveler
    Standard Twin Room
    Stayed 3 nights in January 2019

    Excellent”

    Flush toilet rosak. But everything is just fine and good.

    Reviewed January 25, 2019

    Hi, Azuin! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

    Responded January 28, 2019
    OYO 546 Grand City Hotel
    5,3
    Hua from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in September 2014

    good”

    good

    Whenever we go to Kuantan, we stay at Grand City Hotel. We love the nice comfy bed and the spacious attached washroom/shower. They provide basic toiletries and clean towels. A colour tv with local channels. Tea/coffee-making facility (provided with an electrical kettle), mini-bar is available in certain rooms. Free wi-fi. Since there are some restaurants and cafes nearby the hotel,

    Reviewed September 16, 2014

    TQ

    Responded April 07, 2017
    OYO 546 Grand City Hotel
    5,6
    NUR from Malaysia
    Group
    Standard Double Room
    Stayed 1 night in December 2018

    Not good”

    bilik air tak berapa bersih . Bantal & selimut agak berbau busuk

    Reviewed January 02, 2019

    Kami minta maaf mendengar pengalaman ini, Nur! Minta untuk mempertimbangkan kebimbangan kebersihan sebagai kes yang tidak disengajakan, kerana ia adalah salah satu daripada sorotan kami. Beri peluang kepada kami untuk menjadi tuan rumah anda tidak lama lagi dan kami akan memastikan bahawa anda akan mengalami keselesaan dan perhotelan yang kami kenali. Salam, Chetan

    Responded January 03, 2019
    OYO 546 Grand City Hotel
    6,4
    Good
    Shahreena from Malaysia
    Family with young children
    Suite Family Room
    Stayed 2 nights in November 2018

    Good”

    good for money .. nice location and easy access

    Reviewed November 16, 2018
    8,8
    Excellent
    Nor from Malaysia
    Solo traveler
    Standard Single Room
    Stayed 1 night in August 2018

    Excellent”

    I didnt check in to this hotel. As I arrived I found that the surrounding area is not suitable for me a solo female travel.. But im sure its not a big deal for someone else.

    Reviewed August 24, 2018
    4,4
    shahizatul from Malaysia
    Family with young children
    Suite Family Room
    Stayed 1 night in February 2018

    Facilities not good”

    Okay to stay for 1night only. Room is not well manage before our check in eventhough we did check in late at night. Walkaway not clean and trash at the dustbin give out bad smell. Bedspread and blanket should be replaced new already.

    Reviewed February 22, 2018
    5,6
    Vincent from Malaysia
    Solo traveler
    Standard Single Room
    Stayed 3 nights in August 2016

    Pictures on website misleading”

    As usual this is again misrepresentation. For a 2* no qualms except the noise of nearby clubs with pulsating bass till 4am. If you are indeed a deep sleeper that won't pose a problem. Parking coupons needed though the first 2 hours are borne by the hotel.

    Reviewed August 28, 2016

    TQ

    Responded April 07, 2017
    OYO 546 Grand City Hotel
    5,6
    ZAINAB from Malaysia
    Group
    Deluxe Twin
    Stayed 1 night in May 2015

    small room and terrible services”

    the staff here is not friendly at all. some of the rooms were not available even if we already booked and paid online. we have to change the room because of this problem. I hope they manage to solve this problem soon..

    Reviewed April 20, 2016

    TQ

    Responded April 07, 2017
    OYO 546 Grand City Hotel
    1234
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