Premier Hotel Regent
Premier Hotel Regent
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Standard - Guestroom Premier Hotel Regent
Standard - Guestroom
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Bathroom Premier Hotel Regent
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Bathroom Premier Hotel Regent
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Bar/lounge Premier Hotel Regent
Bar/lounge
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Excellent
Location
8,3
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Very good
From 37 reviewsSee what guests said
7,1
Recommended by 85% of guests
Value for money6,5
Distance to city center2 Km
Location rating8,3
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Bar

Room choices
Suite
Suite
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  • 18 m²/194 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • 18 m²/194 ft²
  • Ocean view
  • 1 double bed
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Triple Room
Triple Room
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    Premium Suite
    Premium Suite
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      Double Single Use
      Double Single Use
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        Room Deluxe
        Room Deluxe
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          Triple Room Panoramic
          Triple Room Panoramic
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            Suite - 2 Bedrooms
            Suite - 2 Bedrooms
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              Deluxe Room
              Deluxe Room
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                Room Standard
                Room Standard
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                  More about Premier Hotel Regent

                  More about Premier Hotel Regent

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                  Real reviews from real guests

                  Agoda Reviews (37)Booking.com Reviews (139)
                  7,1
                  Cleanliness7,4
                  Facilities7,6
                  Location8,3
                  Room comfort and quality5,5
                  Service6,6
                  Value for money6,5
                  Provided by verified guests of Agoda
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                  Showing 25 verified guest comments
                  12
                  5,6
                  Sizwe from South Africa
                  Couple
                  Suite
                  Stayed 2 nights in September 2018
                  Service Sucked”
                  There was one shower towel in the bathroom. We requested more towels and just got ignored. The guy at the front desk was not friendly at all throughout on all nights (we only saw him in the night) There were drunks at the reception who made one hell of a noise and none of the stuff bothered ask them to keep it low. I will not be returning nor recommend this place
                  Reviewed September 27, 2018
                  6,4
                  Good
                  eleanor from South Africa
                  Couple
                  Standard
                  Stayed 2 nights in February 2018
                  Good”
                  We ( myself and Spouse ) booked in on Friday 02/02/18 and we expected breakfast the following day Saturday but only started at 07:00am and we were leaving at 06:30 and there was no way that we can be accommodated in terms of getting "' take aways.' Sunday we checked out but we expected to have breakfast as part of the package but we paid for it.
                  Reviewed February 05, 2018
                  6,4
                  Good
                  Thammy from South Africa
                  Business traveler
                  Standard
                  Stayed 1 night in February 2018
                  Over priced ”
                  Value not worth the price
                  Reviewed February 05, 2018
                  7,2
                  Very good
                  Louise from South Africa
                  Solo traveler
                  Suite
                  Stayed 3 nights in January 2018
                  Very good”
                  Please add bar fridges to rooms. Useful for events like ironman where the hotel is filled with athletes.
                  Reviewed February 02, 2018
                  7,2
                  Very good
                  Louise from South Africa
                  Solo traveler
                  Standard
                  Stayed 3 nights in January 2018
                  Features for athletes”
                  The 70.3 event is hosted yearly in East London attract athletes globally and this event is now in its 13th year. Hotels such as the Regent is booked out months or even years in advance for the event and should think of adding bar fridges to the rooms to cater for athletes.
                  Reviewed February 02, 2018
                  9,2
                  Exceptional
                  Soretha
                  Solo traveler
                  Standard
                  Stayed 3 nights in January 2018
                  Ironman 70.3”
                  This was my first time participating at Ironman in East London. The staff at the Regent was extremely friendly and helpful. I enjoyed the stay and was pleasantly surprised by the facilities and convenient location to the event. I will definitely be back next year.
                  Reviewed January 31, 2018
                  10,0
                  Exceptional
                  Desmond from South Africa
                  Business traveler
                  Standard
                  Stayed 1 night in January 2018
                  Excellent device please keep it up”
                  Dinning hall spacious with wide choice and clean
                  Reviewed January 24, 2018
                  8,4
                  Excellent
                  Lolo from South Africa
                  Solo traveler
                  Standard
                  Stayed 2 nights in December 2017
                  customer service is bad”
                  The hotel is in a great place and looks great but staff needs some work on customer service, it took forever to check in while there were 3 people at the reception only one was working the other two were just loitering around, nobody informed us of what time was the breakfast and where it will be served which resulted in us missing it of course, house keepers they just barge in without knocking.
                  Reviewed December 19, 2017
                  3,6
                  NOELENE from South Africa
                  Couple
                  Standard
                  Stayed 2 nights in September 2017
                  Terrible experience..We came to East Londen for a function...Political party had a conferance...Chao”
                  We waited for long periods of time to enter..Security turned us away even though we explained we were guests..Horrific
                  Reviewed October 02, 2017
                  9,2
                  Exceptional
                  mncedisi from South Africa
                  Family with young children
                  Suite
                  Stayed 1 night in September 2017
                  Exceptional”
                  Please include breakfast, everything was good in order
                  Reviewed September 25, 2017
                  8,4
                  Excellent
                  Ndabuko from South Africa
                  Solo traveler
                  Standard
                  Stayed 1 night in May 2017
                  quite and relaxing just what I needed on my weekend ”
                  Except for some visitors who were noisy very early in the morning, everything was perfect. House keeping needs to ve system to check rooms that have been vacated not randomly knock in my room at 8am while I'm sleeping wanting to clean. Worse if it all they knocked 3 times after every 15 minutes.
                  Reviewed May 07, 2017
                  9,2
                  Exceptional
                  mbulelo from South Africa
                  Couple
                  Standard
                  Stayed 1 night in December 2016
                  Wow!! What an experience ”
                  Top class but w were disappointed to find our bed pillows without covers
                  Reviewed December 25, 2016
                  8,4
                  Excellent
                  Campbell from South Africa
                  Couple
                  Standard
                  Stayed 3 nights in December 2016
                  Good holiday place”
                  Staff takes time to answer calls (reception), when ice is ordered even if you went to them they send you back and takes more than an hour to deliver a simple thing like ice. Restaurant argued in front of customers about a toaster that was not light properly but their service was spot on. The hotel is very clean , on a great area, peaceful, security great (guards, inside rooms). I left my cell phones and laptop all the time and came back to them untouched. They should fix safes though. Overall Premier is the loveliest place to be and I intend going back everytime I am in East London hence my constructive feedback
                  Reviewed December 20, 2016
                  6,0
                  ABU from South Africa
                  Business traveler
                  Standard
                  Stayed 1 night in July 2016
                  Not very impressed”
                  There was construction at the hotel during my stay, which was very disruptive. The front desk took forever to find my booking as well. The blankets and bedding was torn, which I reported to housekeeping. Someone entered my room without authorisation or knocking as well shortly after the safe was fixed.
                  Reviewed August 03, 2016
                  4,7
                  mischelle from South Africa
                  Couple
                  Standard
                  Stayed 3 nights in January 2016
                  Adequate”
                  Location for Ironman
                  Adequate. Cupboards in room broken, aircon didnt cool room down, roomservice okay, clean room. Shower had no pressure. Noisy.
                  Reviewed January 29, 2016
                  8,3
                  Excellent
                  Ziphozihle from South Africa
                  Business traveler
                  Standard
                  Stayed 1 night in October 2015
                  Yes there are renovations taking place. Carpets?”
                  Views. Friendliness. Location.
                  Reasonably good.
                  Reviewed October 15, 2015
                  6,7
                  Good
                  Thabani from South Africa
                  Business traveler
                  Standard
                  Stayed 2 nights in September 2015
                  Average”
                  outside view
                  Average
                  Reviewed September 17, 2015
                  6,7
                  Good
                  Joan from South Africa
                  Family with teens
                  Standard
                  Stayed 1 night in December 2014
                  Review”
                  The location and view over the sea.
                  A person involved in the building kindly advised us where to go and that reception was on the first floor. The window of the room was very dirty and spoilt the view over the sea which is spectacular. The room was not properly replenished after the last guest left and there was no milk, soap or extra toilet paper. I called reception and the person on duty called the kitchen to get milk. After some time the milk had not arrived so I went down to reception and they called the kitchen again. When the milk was still not there I walked towards the kitchens but could not get help. When I came back to the room a full glass of milk was there. We did not eat at the hotel so I am not able to judge but the field above is required. It should be optional.
                  Reviewed December 04, 2014
                  2,0
                  phumzile from South Africa
                  Couple
                  Standard
                  Stayed 2 nights in November 2014
                  Old carperts and needs renovation!! No power!!”
                  No electricity ,they sappose to have a beck up generator for power!!
                  Reviewed November 18, 2014
                  7,3
                  Very good
                  Sikhumbuzo from South Africa
                  Business traveler
                  Suite
                  Stayed 1 night in July 2014
                  Comfort in a good location”
                  proximity to the beach, cleanliness of the rooms, luxury feel at the entrance
                  Reviewed July 08, 2014
                  12
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