Shangri-la Hotel
Shangri-la Hotel
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Deluxe Opera House City View King - Guestroom Shangri-la Hotel
Deluxe Opera House City View King - Guestroom
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Interior view Shangri-la Hotel
Interior view
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Interior view Shangri-la Hotel
Interior view
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Swimming pool Shangri-la Hotel
Swimming pool
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Exceptional
Location
9,0
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What guests are saying:
everything is perfect!
MARK from Philippines
Solo traveler
This hotel is perfectly positioned, close to the harbour and the Opera House. We couldn't fault the hotel and we enjoyed the spectacular view from the Blu Bar on the 36th floor.
Janet from Australia
Couple
Best view in sydney; harbour bridge and opera house all in one shot!
Daniel from Australia
Family with young children
we were there for many nights and love everything. Got an early check in and the last night,the hotel sent us a bottle of bubbles and a cheese plate for our long stay.
Chatchaya from Thailand
Family with young children
Nice view in the Opera Habour view room
Yun from South Africa
Solo traveler
We had a room with a view of circular quay and the harbour bridge. Spectacular view of the vivid festival. Staff were friendly and very accommodating of our young children. Check-in was seamless and fast. Highly recommend staying here.
Di from Australia
Family with young children
Great staff, fantastic view. A wonderful experience!
Graeme from Australia
Couple
Great rooms, lovely staff, amazing views and good location. Only problems we found were the lifts. There was regularly a wait, made worse when there was a tour busload staying. That aside, we would definitely stay here again when next in Sydney.
Gordon from New Zealand
Couple
This hotel was spectacularly situated for viewing Vivid
Pamela from Australia
Couple
Great stay over four nights. Dined at Altitude which was a food sensation, cocktails exquisite.
SHARON from Australia
Couple

Shangri-la Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1883 reviewsSee what guests said
8,7
/
10
Exceptional cleanliness
9,1
Recommended by 92% of guests
Value for money8,1
Location rating9,0
Nearest airportSydney (Kingsford Smith) Airport (SYD)
Distance to airport9,2 km
  • 380 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Sydney

Room choices
9,0
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Horizon Club Floor Darling Harbour View Room
Horizon Club Floor Darling Harbour View Room
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  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
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Horizon Opera House City View Room
Horizon Opera House City View Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Executive Grand Harbor View Suite
Executive Grand Harbor View Suite
...
  • Room size: 83 m²/893 ft²
  • Harbor view
  • 1 king bed and 1 sofa bed
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Executive Twin Darling Harbor View
Executive Twin Darling Harbor View
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 double beds
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Twin Deluxe Opera House City View
Twin Deluxe Opera House City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Deluxe Grand Harbour View Room with Twin Bed
Deluxe Grand Harbour View Room with Twin Bed
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 2 single beds
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Executive Twin Opera House City View
Executive Twin Opera House City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Premier Grand Harbor View
Premier Grand Harbor View
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 1 king bed
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Executive Opera City View
Executive Opera City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Horizon Grand Harbour Suite with Club Lounge Access
Horizon Grand Harbour Suite with Club Lounge Access
...
  • Room size: 83 m²/893 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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More about Shangri-la Hotel

More about Shangri-la Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Altitude Restaurant
20 m Australian, European, Gluten Free
Blu Bar On 36
50 m Australian
Harts Pub
70 m Australian, Bar, Pub
Asian cuisine
Asian cuisine
Rocks Teppanyaki
70 m Asian, Japanese
yoshii
80 m Asian, Japanese, Sushi
Nakashima
240 m Asian, Japanese, Sushi
Cafe
Cafe
The Vintage Cafe on The Rocks
260 m Cafe, European, Mediterranean
Lindt Master Chocolatier
300 m Cafe
Macquarie Lounge
320 m Cafe

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1883)Booking.com Reviews (5649)
8,7
/
10
Cleanliness9,1
Facilities8,8
Location9,0
Room comfort and quality9,0
Service8,8
Value for money8,1
Provided by verified guests of Agoda
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All guests (1883)
All room types
Showing 1509 verified guest comments
12345
9,2
Exceptional
Carine from Thailand
Couple
Room Luxury
Stayed 5 nights in September 2018
Great location, average breakfast”
The hotel is just 5-10 minutes walk from the opera house. The room is clean, staffs are friendly. I was lucky to have an early check-in free of charge. There was a room on the fifth floor available, the reception informed that we would not be able to change to a higher room afterward which was fine for me, as most hotels would charge the early check-ins. As in early check-in I mean 9 AM kinda early! Very satisfied with this. During my stay, I also booked a tour to Blue mountains via Shangri-la, they picked us up right at the hotel. The only thing I was disappointed with was the breakfast. While I was booking the room, I realized that there was a big difference between the room that comes with and without breakfast. The difference was so big that I thought the breakfast should be extremely good. So I opted for it. Very disappointed as it is just a normal breakfast. It had the essentials, but nothing more than that. All in all I was satisfied with my stay.
Reviewed September 22, 2018
7,6
Very good
Catherine from United Kingdom
Couple
Deluxe Opera House City View King
Stayed 2 nights in September 2018
Lovely Hotel”
We stayed at this hotel after coming off the cruise ship which we walked and there is a really steep incline from the port to the hotel. Also we booked a room with a view of the harbour, which was ok, but we were on a corner so you could only see it if you were sat in the window. Also the hotel is awkward to get to by taxi at the moment while they have a lot of roadworks in the city and new one way systems. But the staff were friendly and helpful and the hotel clean, the breakfast was ok, not the best though
Reviewed November 21, 2018
9,6
Exceptional
Eric from Sweden
Couple
Premier Grand Harbor View
Stayed 4 nights in October 2018
Premier Grand Harbor View Room is Amazing!”
We had a 4 night stay here. Staff is superb! The room "Premier Grand Harbor View" we booked on the 17th floor have an breathtaking view! I'm very happy with my stay, and definitely will be back again!
Reviewed November 14, 2018
8,8
Excellent
Rick from Australia
Couple
King Deluxe Darling Harbor View
Stayed 1 night in August 2018
The staff are the best here”
Literally, they are the best asset this place has. Nothing is too much trouble for them. They are polite, courteous and have the best attitude I've actually seen from hotel staff the world over. The hotel is also clean, spacious and well presented in an old style charm that suits Sydney well. Location is excellent, being only a stone's throw away from the Harbour Bridge and Opera House landmarks. The only thing, if I were to say so is that the roads in the surrounding areas are best avoided and either taxi or public transport and a short walk being your best options here. The condition of the roads is nothing short of atrocious, stupid one way streets that send you in circles, pot holes galore, light rail upgrade works nearby, and generally cramped traffic conditions make driving here a task. There's also a $58 per day valet parking charge to store your vehicle if you choose to. Best to park at an offsite location and get the train there. Otherwise, this is a magnificent place to stay.
Reviewed September 07, 2018
8,0
Excellent
Chen from Singapore
Couple
Deluxe Opera House City View King
Stayed 3 nights in July 2018
Overall Good Experience”
The room we had had a decent view of the harbour and the Opera House. Rooms are clean, luxurious and large. Pretty new and well kept compared to other Shangri-las. Staff were very friendly and professional. A slight issue we had was we called for an extra blanket on our first night but ended up not getting it. I fell asleep without my 2nd blanket. They sent it to us when we asked again on our 2nd night. Location seemed central but due to the road directions and also the ongoing construction works, it was difficult to drive to. Its an uphill distance from the nearest transit station. Also, i celebrated my birthday there but never received any complimentary well wishes. The price to quality was good but the parking fees per night were very expensive.
Reviewed August 05, 2018
10,0
Exceptional
rosemarie from Australia
Couple
King Deluxe Darling Harbor View
Stayed 1 night in July 2018
Newly wed....very impressive and amazing place to stay in the city”
I booked this hotel for my daughter and her husband... after their wedding before their honey moon... they told me it was one of the best experience and very friendly staff and very grateful i choose shangri la hotel for them....
Reviewed July 30, 2018
9,6
Exceptional
Di from Australia
Family with young children
Executive Opera City View
Stayed 1 night in May 2018
Room with amazing view of the bridge and opera house”
We had a room with a view of circular quay and the harbour bridge. Spectacular view of the vivid festival. Staff were friendly and very accommodating of our young children. Check-in was seamless and fast. Highly recommend staying here.
Reviewed May 31, 2018
10,0
Exceptional
Nawarat from Thailand
Couple
King Deluxe Darling Harbor View
Stayed 1 night in April 2018
Footsteps from the Sydney Harbour Bridge, The Sydney Opera House”
Footsteps from the Sydney Harbour Bridge, The Sydney Opera House but we also got the view to our room as we got a harbour view room. Everything is at the doorstep since Ferries, trains and buses leave regularly from Circular Quay and will take you... anywhere.
Reviewed April 28, 2018
8,4
Excellent
Audrey from Indonesia
Family with teens
Executive Grand Harbor View Suite
Stayed 2 nights in April 2018
Satisfactory”
For a suite you'd expected better, the view rom the suite is excellent but since it isnt a new hotel, you might find several things out of place. The hanger is falling off the wall, and the wallpaper peeling. The staff in front of the hotel is not helpful at all. We were asked to bring in our suitcases inside ourselves. This is a world class hotel not a motel.
Reviewed April 11, 2018
9,6
Exceptional
chunyan from China
Couple
King Deluxe Darling Harbor View
Stayed 2 nights in January 2018
Very convenient location and beautiful view”
It’s 5 minutes walking distance to Opera and Harbour and HarbourView room is beautiful, we don’t want to go out when we saw the sunset HarbourView in the room, marvelous! It’s about 30 minutes walk distance to China town to seek lots of delicious Chinese restaurant if you want, and “Golden Century” is unexpectedly good both sea food and service.
Reviewed January 20, 2018
3,6
Khoo from Malaysia
Couple
King Deluxe Darling Harbor View
Stayed 3 nights in August 2018
Worst 5 stars ”
1) once reach hotel wait for 3hours only can check in after flight arrival as I already email and stated for early check in. Very tired! 2) very slow and unfriendly staff ask me to pay extra Aud $180 to upgrade room for check in. 3) visit twice at the blu horizon rooftop bar at 36th. For 2nd day there an unfriendly staff name who called Linda with short blonde hair is very rude and racist. Wait for two hours for window seat but keep let go first for white foreigner and giving a lot of excuses with act like nothing ! 4) slow check out & run to airport! Bad experience ever had in shangrila Sydney ! Agoda or property side should have upload photo service to let customer prove everything as what they mentioned.
Reviewed September 01, 2018
9,6
Exceptional
patrick from United Kingdom
Couple
Executive Darling Harbor View
Stayed 1 night in August 2018
Everything you'd want in a hotel. ”
The staff, as they should be, were great, the room was great, breakfast was great. The only negative I had was the pillows were too big, I just took along time to get to sleep with pillows I'm not used to.
Reviewed August 23, 2018
9,2
Exceptional
Haewon from South Korea
Family with young children
Horizon Club Floor Darling Harbour View Room
Stayed 3 nights in December 2017
Good Place to do nothing”
Good view, Kind people, Good Food. Everything is good except the location. it is located top of mountain. going to the city centre takes about 20 mins. not so far. however using taxi is recommended. It is quiet steep.
Reviewed July 30, 2018
4,4
Shvez from Thailand
Family with young children
Executive Grand Harbor View
Stayed 1 night in June 2018
ripe off ”
I booked this hotel for my wife's bday to see vivid my booking was online for $370 but got hit for $500 on checkout as they gave me my invoice, asked for early check in got to the hotel at 1pm had to ask again at 3pm is my room ready yet but no, they gave me a so called upgrade but not, as the best room was $500 online and it was not a upgrade as the best room they had was on the top floor, my room was not for shore........ check your conformation for rate as it was a quick booking on my phone I didn't check my email or I would have cancelled ...... and as we all know wattling in a foyer with a 3 year old girl for hours is not fun for all.......and the valet parking is not good if you need something from you car you have to be escorted to the underground parking station where I witnessed the race driving of the valet Parker screeching the tires I commented to the escort I hope that is not a guests car....over all a bad experience and costly, and it was extra $35 for parking on top.
Reviewed July 17, 2018
8,4
Excellent
Julie from Australia
Couple
Deluxe Opera House City View King
Stayed 1 night in July 2018
Excellent”
A very nice hotel however but because it is so busy a few services are overlooked. It took 40 minutes for us to get a bottle opener, the toilet didn't flush properly, there was no hotel information in the room e.g. compendium etc. and the shower was diabolical. It ran very hot or stone cold, alternating. We had a magnificent view from our room and the Cafe Mix was a great restaurant, but for the above reasons I don't think it was a five star hotel. Also the toilet paper was only one ply, very cheap. The beds were terrific as were the towels etc. Very big, nice room.
Reviewed July 16, 2018
9,2
Exceptional
Estella from Singapore
Business traveler
Deluxe Darling Harbour View Room with Twin Bed
Stayed 2 nights in June 2018
Room is more spacious than 4 Seasons but location wise is not easy to find!”
Was in Sydney for work trip. Stayed at 4 Seasons before i shifted to Shangri-la hotel. Room is more spacious as compared to 4 Seasons but location wise is not as convenient because it's located high up the deep steep slope and not many drivers know the place. Need to walk down the steep slope to The Rocks area if you need to find food late at night. Afterall, not a bad experience for short stay. The in-room slippers provided are way too big for ladies to wear with my toes all out of the slippers. Maybe they could do something about it.
Reviewed July 10, 2018
10,0
Exceptional
Amanda from United States
Couple
Horizon Opera House City View Room
Stayed 6 nights in June 2018
The Best of the Best”
This truly is 5 Star +, when you daydream about the perfect holiday, this is it! Sweeping views of the beautiful Sydney Harbour, magnificent surrounds within walking distance of everything, sumptuous bedding, staff ready to cater for every whim and the pièce de résistance The Club Room with stunning views, attentive staff, delectable canapes from the finest chefs and quality wines. A life long memorable holiday.
Reviewed July 04, 2018
7,2
Very good
wai from Malaysia
Business traveler
Deluxe Opera House City View King
Stayed 2 nights in June 2018
nice view with good location ”
We had a nice room with decent size and good view but the service is not up to standard as a 5-star rated hotel. We called the service centre from our room to request for mineral water up to 4 times and waited close to 2 hours but to our disappointment, there isn't anyone sending us our requested items and at the end, the 5th time we called, there's no answer at all. We did convey our disappointment and we got no feedback and apology from respected party. Other than that, everything is up to expectation.
Reviewed June 25, 2018
9,6
Exceptional
Daisy from Philippines
Family with teens
Deluxe Darling Harbour View Room with Twin Bed
Stayed 8 nights in June 2018
Exceptional”
It was a very relaxing vacation. Thanks to Shangri-la Hotel Sydney. Checking in and checking out were hassle free. Very accommodating staff. Since we were staying for 8 nights, they made sure that we would have a high floor location with the good view. They even gave us a complimentary champagne with a platter of cheese and nuts on our last night. Platter of fruits in our room everyday. It was a very pleasant experience .
Reviewed June 21, 2018
8,8
Excellent
Beyond from China
Solo traveler
King Deluxe Darling Harbor View
Stayed 1 night in September 2018
As mentioned in the subscription page, there is a breakfast included. However, I was told ”
In the morning that morning breakfast is not served as per my booking information.
Reviewed September 25, 2018
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  • Exceptional location
  • The Rocks
  • Circular Quay Railway Station is within 0.38 km