Erica Hotel

The location is OK, just next to the Malaysian Custom Complex, however this hotel is in serious need of refurbishment as every part of the hotel was very worn down, the aircond smells bad and the whole experience is not good at all. However if you're only staying for few hours and departing at early morning the next day, you can consider it since the price is cheaper compared to other hotels around.

bed sheet & blanket very dirty. table at beside mattress many dust.

Ok for short vacation. Towel too thin not absorb water.

I was shocked to see the run down state of the hotel during my arrival. I was even more shocked to receive my bathing towel AT THE LOBBY.... The towel quality, it's like being washed a thousand time and thinner then any cloth you can find anywhere. The lift light is dim green colour..... My booking was Deluxe Queen Studio with a kind bed but welcome by 3 single bed. Yes the staff changed my room and it's a total nightmare....... the dressing table was dirty, the chair was having a bunch of long and short hair. The bed.... there are prints of drawing marks on the blanket and its really dirty.... the toilet bowl was having yellowish stain.... Without hesitation, me and my bf decided to book another hotel. Although we only left with premium option, we just packed and went off..... We always go in JB during the weekend. We stayed in different hotels before and Erica Hotel is really the worst I ever stayed in so far...... so disappointing

Your management team have to do something. It must renovate again. Too bad inside.

Always book this hotel whenever we come to JB. This time the rate has increased and no breakfast option. Not sure if the hotel is upgrading but rooms that we had stayed have nothing changed. Overall is still good

Erica is one of the cheapest hotel in JB and i really like the facade of the building. However, the interior is really small and you barely have sufficient space to walk. Also it is a long walk from the CIQ. But I still like the hotel. It is at a quiet corner of JB where if you are a loner (like i am), you might enjoy the peacefulness. It is a long walk to City Square, which is probably the nearest retail amenities in that area. However, i explored the old housing estate nearby and found a nice duck stall that is packed as hell in the morning. I have that same stall for the rest of my stay. There might be more such treasures if i explore more. If you want a quiet stay, i think this place is just right.

I booked a triple room for about a month. When I reached the hotel, the receptionist told me that they don't have any rooms left. I was so mad that they don't book the room that I booked for a month! They told me that they can give me a standard room with only 2 bed whereas we have 3 persons who are going to sleep there! After negotiating about 10-15 mins, they agreed to provide me with a more comfortable room that can fit 3 of us, with one person, one bed. Kudos to management who can tackle this silly issue! :)

I M IN LOVE WITH THE PLACE.TILL FROM 3 DAYS I EXTEND 3 MORE DAYS.STAFFS WAS SO POLITE AND ROOM SERVICE(INDIAN/BANGLA)CALL RECEPTIONIST TO TELL I LEFT MY ITEM.THE TOILETRIES NEED TO HAVE SOAP.OVERALL 9.5/10

Its a poor management old hotel price also too high Whole hotel have an awfull mouldy smell, the towel and room floor is very dirty the phone in room is not function at all Window is broken, toilet is stuck and dont have place to hang clothes in it. Many more

Very dusty and dirty room. The staff not polite. The towels also smelly and dirty. Whole corridor and lift very smelly. Highly not recommended to anyone

Definitely NO star should be given😤

value for money

Value for money..

There were stains on the bed sheets and blankets. The towels smell very old and not fresh at all.

Suitable for short trip. Good for money if you are just here for sleeping.

no good

For one day overnite for me okay but more suitable for couples...thanks

- hotel is ugly ( dont look like what it show in the picture ) - hotel lobby is dark and smelly - check in was slow - lift was in green light ( looks scary) - passage way from lift to room has very very very bad smell of dunno what ( i cant explain) it makes me feel like puking every single time i walk by - room has no ventilation and smell inside was horrible ( it can even make your own clothes and pillow stink after that few minutes - toilet looks ugly and dirty ( wall/floor/basin/shower curtain have mould all over) - shower towel smells like it was kept wet all the way till mouldy smell ( felt disgusted when i use it but no choice as i didnt bring one there - empty shower foam/shampoo ( will be dead meat if i didnt bring it myself) - called for refill yet nobody bring it to the room - bedsheet was brown and dirty ( looks like havent wash for quite some time .. even have other people hair FML !) - feels all itchy when sleeping for the whole night - no hair dryer All in all, please do not ever book this hotel , im not joking . Its really the worst i have ever been . Even for 10$ a night i wont go back again ! Spoiled my night there totally . Sick !

The receiption not in good mood when we ask for where can park our car. The hotel didn't prepare enough car parking. The staff asked us pay 10ringgit for park in front of the hotel lobby with terrible emo.