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eRYA by SURIA Hot Spring Bentong
Deluxe Triple Pool View, eRYA by SURIA Hot Spring Bentong in Bentong
a large pool of water in front of a building, eRYA by SURIA Hot Spring Bentong in Bentong
Lobby, eRYA by SURIA Hot Spring Bentong in Bentong
Lobby, eRYA by SURIA Hot Spring Bentong in Bentong
a boat is docked at a dock in a harbor, eRYA by SURIA Hot Spring Bentong in Bentong
a large pool of water in front of a house, eRYA by SURIA Hot Spring Bentong in Bentong

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6.7

Good

2,375 reviews

2,375 reviews

Housekeeping69
Swimming Pool42
Children's activities31
See map
See map

6.5

Good

Location rating score

Parking
FREE
Nearby landmarks
Japanese Village at Colmar Tropicale 1.1 km
Lentang Forest Recretional Park 1.1 km
Hutan Lipur Lentang 2.8 km
Japanese Garden 5.6 km
Japanese Village 5.7 km
Colmar Tropicale, Berjaya Hills 5.8 km
Animal Park Rabbit Farm 6.0 km
Gunung Kolam Berenga 7.6 km
Botanical Garden 8.5 km
Riverside Janda Baik 9.0 km

eRYA by SURIA Hot Spring Bentong

Lot 2527, Jalan Kuala Lumpur Lama, Mukim Bentong, Pahang, Janda Baik, Bentong, Malaysia, 28700 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Janda Baik part of Bentong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Town White Coffee. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in [24-hour]

Excellent breakfast

Air conditioning

Daily housekeeping

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Kids club

Luggage storage

Game room

Your dates are popular among travelersUsers are booking a place in Bentong every 14 minutes on Agoda.com
Value for money7.0
Location rating6.5

Rooms available at eRYA by SURIA Hot Spring Bentong

Deluxe Triple Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 3 single beds
Enter dates to see prices
Deluxe Garden View Triple
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 3 single beds
Enter dates to see prices
Deluxe Garden View Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Deluxe Pool View Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Jacuzzi Villa
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Deluxe Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices
Villa
...
  • Room size: 50 m²/538 ft²
  • Shower
Enter dates to see prices
Deluxe Twin Room with Garden View
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room with Pool View Part smoking
...
  • Room size: 28 m²/301 ft²
  • 3 single beds
Enter dates to see prices

Frequently asked questions

Does eRYA by SURIA Hot Spring Bentong have a swimming pool?

While lounging at eRYA by SURIA Hot Spring Bentong, you can enjoy the None facility to get your day started the right way with a splash for a rejuvenating morning or evening.

What sort of non-water sports and outdoor activities are accessible at eRYA by SURIA Hot Spring Bentong?

eRYA by SURIA Hot Spring Bentong includes non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

Does eRYA by SURIA Hot Spring Bentong provide laundry services?

Yes! eRYA by SURIA Hot Spring Bentong offers hot water linen and laundry washing at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at eRYA by SURIA Hot Spring Bentong?

eRYA by SURIA Hot Spring Bentong has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At what time of the year is eRYA by SURIA Hot Spring Bentong most popular?

eRYA by SURIA Hot Spring Bentong's most popular month where verified tourists have stayed the most is in April.

What was the average room rate for eRYA by SURIA Hot Spring Bentong been in the past month?

The typical room rate for eRYA by SURIA Hot Spring Bentong in the past month is 270.33 MYR, compared to city's average of 543.07 MYR.

What do past travelers like most about eRYA by SURIA Hot Spring Bentong?

Past guests that stayed at eRYA by SURIA Hot Spring Bentong have given this property a rating of 7.123 for its excellent service as the primary highlight for their stay.

What is the typical rating that past Families with older children have given to eRYA by SURIA Hot Spring Bentong?

Past families with older children that have stayed at this property have given eRYA by SURIA Hot Spring Bentong an average rating of 6.6. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to eRYA by SURIA Hot Spring Bentong?

Verified group travelers that have stayed at this property have given eRYA by SURIA Hot Spring Bentong an average rating of 6.6. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to eRYA by SURIA Hot Spring Bentong?

The closest airport to eRYA by SURIA Hot Spring Bentong is Malacca International Airport, 133.0 km away.

Is breakfast offered at eRYA by SURIA Hot Spring Bentong?

Start your days right, with the buffet breakfast options featured at eRYA by SURIA Hot Spring Bentong.

See map

Explore the neighborhood

What people love about eRYA by SURIA Hot Spring Bentong

  • 8

    Very good
    Cleanliness

    "The hot spring is really nice and clean."

    Hemah

    |

    January 10, 2022

  • 7.2

    Very good
    Cleanliness

    "Hot spring pools are really clean, including the normal pool."

    Chen

    |

    September 25, 2019

  • 8

    Very good
    Location

    "Good weekend gateway location"

    Mei

    |

    August 4, 2019

Property ranking|Compared to 176 Bentong properties
See all rankings
Room comfort score
6.9/10
Room size
28 sqm.
Cheapest price score
Couples review score
6.5/10
Better than
97
%
of Bentong properties
Bigger than
89
%
of Bentong properties
Better than
84
%
of Bentong properties
Better than
72
%
of Bentong properties
Overall rating:

6.7

Good
2,375 reviews
Cleanliness
6.3
Facilities
6.6
Location
6.5
Read all reviews >
What travelers say they love:
Best for 1 night stay and chilling out
Ida from Malaysia
Family with young children
More about eRYA by SURIA Hot Spring Bentong

More about eRYA by SURIA Hot Spring Bentong

eRYA by SURIA Hot Spring Bentong

With a wide range of services catered to both business and leisure travelers, eRYA by SURIA Hot Spring Bentong makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by eRYA by SURIA Hot Spring Bentong. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the eRYA by SURIA Hot Spring Bentong. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at eRYA by SURIA Hot Spring Bentong are designed with the guest in mind. To enhance your stay, some rooms at the resort come with air conditioning. Some rooms have television to keep guests entertained. You can stay fresh and clean with toiletries provided in some guest bathrooms.


Dining and things to do

Wake up with no worries at eRYA by SURIA Hot Spring Bentong, where breakfast can be provided in house. Regardless of any dietary restrictions you may have, you'll eat well at eRYA by SURIA Hot Spring Bentong which has a selection of halal options.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, eRYA by SURIA Hot Spring Bentong has a range of activities that will meet your needs. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Verified reviews for this resort's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities

Good
Facilities

6.6

Most talked about facilities

Swimming Pool

127 mentions

Breakfast

122 mentions

Housekeeping

63 mentions

Food & Dining

44 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Karaoke
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurant [halal]
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Playground
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Hot spring access
  • Linens
  • Open air bath privileges
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]

Food and dining

Breakfast options
  • Asian
  • Halal
Restaurants on site
Bunga Padi Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Lot 2527, Jalan Kuala Lumpur Lama, Mukim Bentong, Pahang, Janda Baik, Bentong, Malaysia, 28700
Good
Location

6.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Property announcements

wimming Pool & Hot Spring in this property are currently closed until further notice.

Swimming Pool & Hot Spring in this property are currently closed until further notice.

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of eRYA by SURIA Hot Spring Bentong from real guests

Provided by verified guests of Agoda
Cleanliness6.3
Facilities6.6
Location6.5
Room comfort and quality6.9
Service7.1
Value for money7.0
High score for Bentong
Rating
9+ Exceptional (105)
8-9 Excellent (101)
7-8 Very Good (263)
6-7 Good (170)
<6 Below Expectation (483)
Time of the year
Mar - May (209)
Jun - Aug (277)
Sep - Nov (270)
Dec - Feb (366)

Show reviews that mention 

Showing 1,122 verified guest comments
12345
10.0
Exceptional
Sya from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 1 night in October 2020

Exceptional”

I booked on the same day we're checking in, super fast respond by designated staff. Super fast checked in and check out. Room is super clean, and staff really helpful. I'm request for additional pillow and they come to send over immediately. We're really enjoyed the hot pool ambience, and more privacy since less guest check in. Having packed breakfast at the hot pool also undeniable of satisfaction. It is really worth for money. My kids having a great time here. I also took a lot of picture for the beautiful surroundings. We shall come again by any chance.

Reviewed October 30, 2020

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Dear Sya, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team

Responded November 02, 2020
eRYA by SURIA Hot Spring Bentong
10.0
Exceptional
Najib from Malaysia
Family with teens
Jacuzzi Villa
Stayed 1 night in April 2021

Best experience ”

The hot spring is the main attraction, easy access to the pool and friendly staff

Reviewed April 03, 2021

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Dear Najib, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From

Responded April 06, 2021
eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
NUR from Malaysia
Couple
Stayed 1 night in December 2019

.the food are bad! Bad!bad!!”

I ordered nasi goreng tok gajah. The staff told me got chicken, and seafood but it actually nothing. Just plain nasi goreng with wantan goreng. And the fries are soggy! And burn! Maybe nextime I wouldn’t order any food they. The place beautiful! I stay in jacuzzi villa. Very comfortable and nice.

Reviewed January 03, 2020

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Dear Nur, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong. We were happy to hear about your pleasant stay with us and how you enjoyed our room and facilities. However, we would like to apologize on behalf of our kithchen team for the inconvenience caused regarding the issues of our foods would like to inform you that each issue has been taken into account seriously. Please be assured that the issues of our food has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care Our Team From ēRYAbySURIA Bentong.

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eRYA by SURIA Hot Spring Bentong
10.0
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 1 night in September 2020

Best”

This is an excellent place!

Reviewed September 26, 2020

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Dear Mohd, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong Resort team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team

Responded September 30, 2020
eRYA by SURIA Hot Spring Bentong
10.0
Exceptional
Kalai from Malaysia
Family with young children
Jacuzzi Villa
Stayed 1 night in April 2021

For relaxing”

Very nice to relaxing

Reviewed April 21, 2021

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Dear Kalai, Thank you for spending your time to write us a review and for your supportive comments. We are especially delighted to hear about your perfect experience with our facilities and how you enjoyed all of the comforts we provide. On behalf of the ēRYAbySURIA hotel team, we would like to express our highest gratitude for your compliments. Hope we can see you again soon! Kind Regards and Take Care, eRYAbySURIA Hot Spring Bentong

Responded May 20, 2021
eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
Herschel from Malaysia
Family with young children
Deluxe Triple Pool View
Stayed 2 nights in December 2021

second visit!”

i wouldn't go back if I didn't enjoy our first stay, so....nice place. We love having our own hot tub in our room. Lovely setting. Great pools of hot spring water. Nice river nearby to swim. Going back soon

Reviewed January 02, 2022

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9.6
Exceptional
Nur from Malaysia
Group
Stayed 1 night in November 2021

Worth the money”

All is okay, a great escape from the busy city!

Reviewed February 06, 2022

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9.2
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 1 night in August 2020

Best value hot spring resort in the country”

I've been here more than 10 times. This is the best hot spring. Better prepare to bring lots of own Food and drinks since nearest restaurant is 10km away. Great ambience especially early morning. Recommend to come during weekdays.

Reviewed August 22, 2020

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Dear, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our services and accommodation. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the (issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care,

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eRYA by SURIA Hot Spring Bentong
8.8
Excellent
Anita from Malaysia
Family with young children
Deluxe Triple Pool View
Stayed 1 night in December 2020

Nice hot pool ”

Located in remote area but not difficult to get there. Suitable for families. Good for short getaway from the city hustle. There were 2 hot pools and can be access until 10pm. Our room was 301 DT situated on the 3rd floor with nice view of the pools, very near to the restaurant & just next to the elevator. Breakfast was just basics but acceptable. Wifi accessible eventhough at times a bit slow, can intercom using phone provided and the pre packed dinner have to order before 6pm & room svc was rather good. Overall we enjoyed our stay.

Reviewed January 03, 2021

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Dear Anita, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team

Responded January 04, 2021
eRYA by SURIA Hot Spring Bentong
8.4
Excellent
Norwahida from Malaysia
Family with young children
Stayed 1 night in September 2020

CLEAN BUT NO FACILITIES NEARBY”

PRO : Booking Jacuzi Villa (Seri Pagi), despite of read various negative comment before this, luckily my room clean enough, spacious room (had extra sofa bed at main hall),jacuzi function well( my kids had fun so much), as well as aircond function well (bring your selimut together) and no mud at all. Hot pool opened until 10 pm (very satisfied), kid pool and adult pool open until 8 pm. CON : sink 'tersumbat', no hot water in bathroom eventhough they had red flag and blue flag, no kedai at all nearby, u need to drive away almost 20 minutes to reach pekan bentong (itu sahaja yng terdekat) we already return back since jalan kiri kanan hutan,menakutkan if we came back late at night, we just eat maggie. So make sure u bring your food or tapau earlier before check in.Cafe not open due to covid. We only stay for 1 night so no big deal. Just want to rest.

Reviewed September 21, 2020

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Dear Ms Norwahida, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong We were happy to hear about your pleasant stay with us and how you enjoyed our (services/ cleanliness/ facilities/ breakfast/ food/ attraction). However, we would like to apologize on behalf of our team for the inconvenience caused regarding the nearby facilities and would like to inform you that each issue has been taken into account seriously. Please be assured that the issue mentioned has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team

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eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
Nor from Malaysia
Family with young children
Deluxe Triple Pool View
Stayed 1 night in November 2020

Food”

During MCO, in house cafe are closed. Advisable to bring your own food. There are stalls in front of public hot springs but limited choice of food.

Reviewed December 07, 2020

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Dear Nor Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong resorts/ hotel team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team

Responded December 09, 2020
eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
Nor from Singapore
Family with young children
Deluxe Triple Pool View
Stayed 1 night in March 2018

Nice stay”

Value for money, friendly staff and great warm pool.

Reviewed December 27, 2021

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9.2
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Triple Pool View
Stayed 1 night in March 2020

Frustrated on Breakfast ”

Everything was perfect except for the Breakfast. The food was not ok. Fried noodle too salty, some of the fruit already riped and smelly.

Reviewed March 17, 2020

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Dear Mohd, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong. We were happy to hear about your pleasant stay with us and how you enjoyed our hot pool. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the issues of breakfast of the facilities would like to inform you that each issue has been taken into account seriously. Please be assured that the issues has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care Our Team From ēRYAbySURIA Bentong.

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eRYA by SURIA Hot Spring Bentong
8.8
Excellent
Herschel from Malaysia
Family with young children
Jacuzzi Villa
Stayed 1 night in February 2021

Great hot springs ”

Really enjoyed private hot-tub in the room. The large pools, two of which had hot springs hot water were fantastic. Will definitely be going back. Also the hotel isn’t far from nice river you can swim in and then further on to janda baik. Great stuff

Reviewed May 07, 2021

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Dear Herschel, Thank you for spending your time to write us a review and for your supportive comments. We are especially delighted to hear about your perfect experience with our facilities and how you enjoyed all of the comforts we provide. On behalf of the ēRYAbySURIA hotel team, we would like to express our highest gratitude for your compliments. Hope we can see you again soon! Kind Regards and Take Care, eRYAbySURIA Hot Spring Benton

Responded May 20, 2021
eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
farhatani from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 1 night in July 2020

Repeated Trip!”

been here several time ...not so far from KL..the air..serenity and the hot spring perfected my vacation..

Reviewed July 22, 2020

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Dear, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our services and accommodation. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the (issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care,

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eRYA by SURIA Hot Spring Bentong
8.8
Excellent
Tisiyanah from Malaysia
Group
Deluxe Garden View Triple
Stayed 1 night in December 2019

Cleanliness to the dining facilities is unsatisfactory. Others superb”

Pls change the pillow and towel. Double up the toiletries for room with more guest. My previous stay, we only got a set of toiletries for 3 guest. Hot pool superb (pls maintain the 24hours availability).

Reviewed January 01, 2020

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Dear Tisiyanah, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong. We were happy to hear about your pleasant stay with us and how you enjoyed our both pool. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the issues of our cleanliness room and would like to inform you that each issue has been taken into account seriously. Please be assured that the issues of our cleanliness room has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care Our Team From ēRYAbySURIA Bentong.

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eRYA by SURIA Hot Spring Bentong
9.2
Exceptional
sarina from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 2 nights in January 2021

big pool”

nice and peace place, big swimmig pool

Reviewed January 06, 2021

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Dear Sarina Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team.

Responded January 11, 2021
eRYA by SURIA Hot Spring Bentong
8.8
Excellent
huma from Malaysia
Family with young children
Deluxe Garden View Triple
Stayed 1 night in September 2020

Excellent”

Had a wonderful time here.clean room with friendly staffs.

Reviewed September 17, 2020

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Dear huma, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Hot Spring Bentong resorts/ hotel team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From .

Responded September 22, 2020
eRYA by SURIA Hot Spring Bentong
8.4
Excellent
Zuraini from Malaysia
Family with young children
Deluxe Triple Pool View
Stayed 1 night in July 2020

Looking for a Vacation to Relax Your Body and Mind?”

This is a great getaway for those seeking to really take that break you need. Soak yourself under the showers at the hot spring pools, ease your mind and get yourself rejuvenated by the serene sound of nature and the great sight of the green majestic tropical rainforest .

Reviewed July 17, 2020

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Dear, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySURIA Hot Spring Bentong hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our services and accommodation. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the (issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care,

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eRYA by SURIA Hot Spring Bentong
7.6
Very good
NIK from Malaysia
Family with teens
Deluxe Triple Pool View
Stayed 1 night in November 2021

Nice place but....”

It's very nice place.. away from hectic and busy city. But the room that i got quite dusty. So it is not recommended for asthmatic people. Besides, health care facility quite far away. My son got allergy reactions with urticaric rash and pharmacy far away. Fortunately I am a doctor. So i monitored my son myself. Imagine people without medical base? The hot spring was supernice. My mom liked it! But the children pool poorly maintained. Much of algae inside. Maybe because of natural source of water hence not chlorinated. I found some worm swimming in it. Thus i prevent my children from swimming in it as it could be a good source for leptospirosis. The room was spacious and good for family with children. My mother room has no keetle but mine was there so we shared as we got connected room. The water supply was good for bathroom. Just need few maintenance. My toilet light was blinking. One wall bulb not function. But it's okay since 1 night staycation. The furniture quite old and broken here and there. Maybe just my room. Overall, it's a good place but need for good maintenance. If taken care properly, I am sure this place can be one of cuti2 malaysia place.

Reviewed November 23, 2021

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Dear Nik, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Hot Spring Bentong. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the issue stated in the review and would like to inform you that each issue has been taken into account seriously. Please be assured that the issue mentioned has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improves in order to avoid the same shortcoming in the future. You have our deepest, most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA.

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eRYA by SURIA Hot Spring Bentong
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