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Exterior view, eRYA by SURIA Merang in Merang
Deluxe Seafront Quadruple Room - Guestroom, eRYA by SURIA Merang in Merang
Beach, eRYA by SURIA Merang in Merang
Swimming pool [outdoor], eRYA by SURIA Merang in Merang
Bathroom, eRYA by SURIA Merang in Merang
Exterior view, eRYA by SURIA Merang in Merang
Restaurant, eRYA by SURIA Merang in Merang

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6.5

Good

856 reviews

856 reviews

See map
See map

6.7

Good

Location rating score

Parking
FREE
Nearby landmarks
Terengganu International Endurance Park 2.6 km
Masjid Pantai Merang 3.0 km
Merang Jetty 3.4 km
Kampung Merang 3.7 km
pxr 6.9 km
Klinik Desa Sungai Lerek 17.7 km
Klinik Kesihatan Kampung Rahmat 20.2 km
Pulau Che Selamah 20.8 km
Sultan Mahmud Airport 21.4 km
Pulau Kerengga 23.2 km

eRYA by SURIA Merang

Lot 1841 Kampung Rhu Tapai,, Merang, Merang, Malaysia, 21010 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Merang part of Merang, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Check-in [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [outdoor]

Restaurants

Breakfast [buffet]

Your dates are popular among travelersUsers are booking a place in Merang every 42 minutes on Agoda.com
Value for money6.9
Distance to city center25. Km
Location rating6.7

Rooms available at eRYA by SURIA Merang

Deluxe Seafront Quadruple Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 2 queen beds
Enter dates to see prices
Ground Floor Deluxe Seafront Quadruple Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 2 queen beds
Enter dates to see prices
Deluxe Seafront King Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 1 queen bed
Enter dates to see prices
Ground Floor Deluxe Seafront Triple Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 3 single beds
Enter dates to see prices
Ground Floor Deluxe Seafront Twin Room
...
  • Room size: 26 m²/280 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Deluxe Seafront Twin Room
...
  • Room size: 26 m²/280 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Ground Floor Deluxe Seafront King Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 1 queen bed
Enter dates to see prices
Deluxe Seafront Triple Room
...
  • Room size: 16 m²/172 ft²
  • Sea (partial view) view
  • 3 single beds
Enter dates to see prices
Superior Terrace Seafront Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Superior Seafront Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at eRYA by SURIA Merang?

Start off your day with eRYA by SURIA Merang's accessible cuisines and food options which include Asian cuisine and Western cuisine for you to take advantage of and pick from.

Does eRYA by SURIA Merang have a swimming pool?

While lounging at eRYA by SURIA Merang, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

What kind of non-water sports and outdoor activities are accessible at eRYA by SURIA Merang?

eRYA by SURIA Merang offers non-water sport and outdoor activities such as bicycle rental for you to take joy in.

Does eRYA by SURIA Merang provide laundry services?

Yes! eRYA by SURIA Merang offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at eRYA by SURIA Merang?

eRYA by SURIA Merang has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at eRYA by SURIA Merang?

eRYA by SURIA Merang's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the average rating that verified Business travelers' have given to eRYA by SURIA Merang?

Verified business travelers that have stayed at this property have given eRYA by SURIA Merang an average rating of 6.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to eRYA by SURIA Merang?

Verified families with older children that have stayed at this property have given eRYA by SURIA Merang an average rating of 6.3. You can look into more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to eRYA by SURIA Merang?

Past group travelers that have stayed at this property have given eRYA by SURIA Merang an average rating of 6.6. You can check out more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about eRYA by SURIA Merang

  • 8.8

    Excellent
    Cleanliness

    "Room was clean."

    Ahmad

    |

    October 30, 2019

  • 9.2

    Exceptional
    Location

    "Good location to organize a family day."

    Mohammad

    |

    January 2, 2020

  • 9.2

    Exceptional
    Location

    "Good location to organize a family day."

    Mohammad

    |

    January 2, 2020

Overall rating:

6.5

Good
856 reviews
Cleanliness
6.0
Facilities
6.1
Location
6.7
Read all reviews >
What travelers say they love:
Worth to stay with family
Nur from Malaysia
Group
More about eRYA by SURIA Merang

More about eRYA by SURIA Merang

eRYA by SURIA Merang

Take advantage of a wealth of unrivaled services and amenities at eRYA by SURIA Merang. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundry service offered at eRYA by SURIA Merang. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a coffee or tea maker, bottled water, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at eRYA by SURIA Merang, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at eRYA by SURIA Merang which has a selection of halal options.
Throughout the day, you can enjoy the activities offered at eRYA by SURIA Merang. While you're there, be sure to take some time to explore the easily accessible beach. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. Stay wet and wild with fun family water activities like non-motorized water sports.
You won't need to go far to experience fun water sports, with the convenience of canoes provided. Test your skills! Get competitive with your travel group or other guests, at the resort's dart board and ping-pong table. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Verified reviews for this resort's food and dining options score it better than 89% of accommodations in the city.
This accommodation beats more than 89% of competition in the city on room comfort.

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Amenities and facilities

Good
Facilities

6.1

Most talked about facilities

Breakfast

39 mentions

Beach

33 mentions

Swimming Pool

29 mentions

Housekeeping

11 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Dart board
  • Garden
  • Swimming pool [outdoor]
  • Table tennis
  • Water sports (non-motorized)
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Sewing kit
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wake-up service

Location

Lot 1841 Kampung Rhu Tapai,, Merang, Merang, Malaysia, 21010
Good
Location

6.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:30
Getting around
  • Distance from city center25. Km
Extras
  • Breakfast charge (unless included in room price)21 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 70

Reviews of eRYA by SURIA Merang from real guests

Provided by verified guests of Agoda
Cleanliness6.0
Facilities6.1
Location6.7
Room comfort and quality6.4
Service6.9
Value for money6.9
High score for Merang
Rating
9+ Exceptional (37)
8-9 Excellent (34)
7-8 Very Good (81)
6-7 Good (93)
<6 Below Expectation (193)
Time of the year
Mar - May (113)
Jun - Aug (171)
Sep - Nov (92)
Dec - Feb (62)

Show reviews that mention 

Showing 438 verified guest comments
12345
8.8
Excellent
Radzuan from Malaysia
Group
Deluxe Seafront Twin Room
Stayed 1 night in March 2018

Its Underrated..Great Place..!!”

Initially I was a bit sceptic about this place after reading all the reviews and this place is rated at 6 plus. However Im glad i chose this hotel...I called and wanted to check in early but was decline because the palce is fully book...What ???..fully booked..? This is a good indication. I arrived there and this place look nothing like being describe by other reviewers..its better !! The room is spacious (there are 6 of us travelling), booked 3 rooms and ended each pay just RM80++. Hot water running good. View is good, you can see the beach. Around 4 or 5pm, there are staff selling laksa, nasi lemak, teh tarik outsaide my room otw to the beach, feels energised after slepping then having teh tarik on my way to beach. Staffs are super friendly. Next morning we did kayakking ..in lake /river next to this hotel...we had great time kayakking, the staff follows us kayakking . Breakfast : nasi lemak, mee goreng, fruits, bread, coffee tea juice. Pls dont expect big buffet like 5star.

Reviewed March 27, 2018

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Dear Radzuan Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eRYAbySURIA Merang , we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Responded March 27, 2018
eRYA by SURIA Merang
7.7
Very good
Dana from United States
Solo traveler
Stayed 1 night in August 2011

good value ”

clean rooms

this was a nice quiet resort to stay at. it was very quite and empty during my stay. it was great value for the price... good deal via agoda. the room was spacious and clean. bathroom with separate shower area with a curtain- rare in these parts especially for the price. good place to stay at if you need to make it the the merang jetty the next morning. the dinning was so-so.

Reviewed August 11, 2011

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Dear guest, Thank you for choosing the ēRYAbySURIA Merang as your host for your stay in Terengganu. We are happy to hear about your pleasant stay here and how our location served your best interest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Best regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
6.3
Good
Walter from United States
Group
Stayed 1 night in October 2012

Nothing to do”

Nice pool

Friendly staff, comfy rooms. Restaurant service terribly slow . Breakfast pretty average but adequate. The resort was supposedly fully booked when we called them, but we got 2 rooms. When we arrived the hotel appeared fairly deserted. All through our stay they maintained they were 'full house' but we never saw more than half a dozen guests - even at breakfast/dinner time. It's not like you must walk to another restaurant in town as this resort is kind of isolated. The reception also knew of nothing to do in the area, there were no brochures, nothing. We had hoped to stay for a few nights, but as no one could help us find something to do we left after one night. Resort is comfy and nice, good value, the restaurant not over priced, beach access was not clearly marked and there was barbed wire in the way we went by chance. Also disconcerting were the signs on the way in saying Merang Suria Holiday Camp but it turns out the resort is adjoining but separate to the holiday camp (for kids/schools).

Reviewed October 24, 2012

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Dear guest, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
6.4
Good
A from Malaysia
Group
Deluxe Seafront Triple Room
Stayed 3 nights in March 2019

They could be better”

[Experience could be isolated case hopefully] 1) A day before arriving, asked for side-by-side rooms as I have disabled family member in another room. They agreed but then our 2 rooms several rooms apart 2) Ordered room service for parents we left for Redang day trip, was delivered somewhat late causing unpleasant waiting 3) Breakfast - please add more food options and please check/test the food's freshness. Kacang goreng for nasi lemak on 1st day was lemau, very likely served for bubur on 2nd day because it was lemau as well 4) Housekeeping staffs were friendly but not the front desk. We passed-by them like ghost. Please also assign more staff at the restaurant, plates were piled up on tables to be taken up only after we done breakfast. 5) Hotel is near (5 mins) to Merang jetty - a big plus for those planning day trip snorkeling at pulau Redang 6) Do not miss the keropok lekor besides Petronas. Pre-order to avoid long queue

Reviewed April 01, 2019

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Dear A, Thank you for taking the time to write about your recent experience with us. We appreciate your honest feedback and are deeply disappointed that during the opportunity given to us, we were unable to meet your expectations. We will ensure that your feedback and comments are actioned upon and these issues are avoided moving forward. We sincerely hope that we will have the opportunity to welcome you back for a better experience with us.

Responded April 04, 2019
eRYA by SURIA Merang
6.3
Good
Terry from Australia
Couple
Stayed 1 night in September 2013

Okay transit hotel but questionable value.”

Not too far from pier, quiet, comfortable room.

We used this place in transit on the way to Lang Tengah island. For this purpose it proved quiet and comfy, but overall value is maybe questionable with prices for this lower midrange place being equivalent to 3 star in KL. It’s a fairly modern beach hotel in spacious grounds but seemed to be suffering from lack of staff and end of season run-down. The pool was filthy, one towel ripped and lots of items on the menu were unavailable. Our room was spacious, clean and comfortable and had the usual inclusions but no balcony looking out to the sea. The inclusive buffet breakfast was to Asian tastes (no egg station) but it was possible to fill up on tasty food. A la carte prices for other meals were 50% higher than we are used to paying at island restaurants and as said, many items were not available. The place is 6km from Merang pier and has no nearby shops etc. It is dry but a flasher hotel 500m south along the beach will do the job. The beach itself is long and seemed pretty clean in front of the hotel – but this sort of beach is not particularly attractive to me. MS’s staff was friendly and efficient. Many members had good English

Reviewed September 26, 2013

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Dear guest, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
8.3
Excellent
Meng from Malaysia
Family with young children
Stayed 1 night in August 2012

Simple hotel with great service”

A simple, quiet getaway

stayed there with my family for a night before moving on to redang. it's located away from the main road in a quiet surrounding. when arriving, the small front desk greeted us with great a great sincere smile. when entering the room, we find it's quite simple but clean, size was reasonable big for 4 of us (2a2k). the extra bed came later by another lady with a sincere smile on her face as well. went for the food at the cafetaria, not many choices to choose from a buffet menu, mainly local food. some dish can be pretty salty. otherwise, the service is quite ok. chef and reception waiting to ensure sufficient food is provided. breakfast is rather simple too with mainly local selection and a few others like beans and sausage. surprise to see the number of people coming for breakfast. i would say it's a good stayaway from busy city life. do not expect much from the hotel as the infrastructure was quite simple but service was good and friendly.

Reviewed September 06, 2012

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Dear guest, Thank you for choosing the ēRYAbySURIA Merang as your host for your stay in Terengganu. We are happy to hear about your pleasant stay here and how our location served your best interest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Best regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
8.8
Excellent
Jeroen from Malaysia
Family with young children
Deluxe Seafront Twin Room
Stayed 1 night in July 2019

At a great discount a fantastic place.”

Normal price is RM250,-, but we got a deal for RM60,-. For that price it was fantastic. I wouldn’t spend RM250 though. We needed a place to stay for our day trip to Redang Island. The shower and beds were exactly what we needed to recover from a hot day in the sun.

Reviewed July 11, 2019

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Dear Jeroen, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Responded September 05, 2019
eRYA by SURIA Merang
6.3
Good
Hariati from Malaysia
Family with teens
Stayed 1 night in May 2014

Bed n Breakfast budget hotel. No seaview.”

Good breakfast, Large room, Peaceful

We were doing a daytrip snorkelling visit to the Redang Island and needed a place to crash for the night before. Its location to the nearest jetty to Redang Island (merang jetty) made it most strategic. Hotel room was large and had basic amenities like hot shower, tea.coffee complimentary, extra pillow, good air conditioning and for my kids, a swimming pool though its really rather small. Overall, an average hotel and a good value for money. I booked a seafront unit but received a unit on first floor and no seaview.. just beachsand view with trees.. sea is further away. By the way, my redang boatride ans snorkel was really super.. the sand and sea is to die for!! I came with children aged 15, 12, 6, 2. Everyone had their share of fun.

Reviewed June 04, 2014

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Dear guest, Thank you for spending your time to write us a review and for your supportive comments. We are especially delighted to hear about your perfect experience with our facilities and enjoyed all of the comforts we provide. On behalf of the ēRYAbySURIA Merang team, we would like to express our highest gratitude for your compliments. Hope we can see you again soon! Kind regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
8.0
Excellent
Loh from Malaysia
Couple
Stayed 1 night in August 2012

Great Location ”

Near Merang Jetty

I am travelling to Redang Island. This resort is quit near to the jetty transfer to Redang Island which is Merang Jetty, so is a good place to have a stay.

Reviewed August 23, 2012

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Dear guest, Thank you for choosing the ēRYAbySURIA Merang as your host for your stay in Terengganu. We are happy to hear about your pleasant stay here and how our location served your best interest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Best regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
7.6
Very good
Amiruddin
Solo traveler
Deluxe Seafront Twin Room
Stayed 1 night in August 2018

Relaxations surrounding for ☮️ and harmony..”

For Solo Traveler, suggest to have access for transportation such as motorcycle to access road tour nearest beaches, travel to Merang Jetty or to Batu Rakit Beach, breakfast is outstanding for 3 🌟 Resort!

Reviewed August 23, 2018

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Dear Mr amiruddin Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eRYAbySURIA Merang , we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Responded August 24, 2018
eRYA by SURIA Merang
8.0
Excellent
bee from Malaysia
Family with teens
Deluxe Seafront Twin Room
Stayed 1 night in June 2018

Great stop to Redang island”

Geat location that near to Merang Jetty. Front office staffs are very helpful. The only thing is a lot of mosquitoes.

Reviewed June 17, 2018

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Dear Mr Bee Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eRYAbySURIA Merang , we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Responded June 18, 2018
eRYA by SURIA Merang
7.2
Very good
Majid from Egypt
Couple
Deluxe King Seafront with Breakfast
Stayed 1 night in July 2018

It’s ok for a one night stopover”

We were only here to stay the night so we could get the boat in the morning from Merang. There’s nothing much to do here at all. The hotel is clean and very basic but it’s only worth it for a stop over.

Reviewed July 04, 2018

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Dear Mr Majid We at the erya by suria merang would like to thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. We are pleased that our accommondation met your expectations and that you have thoroughly enjoyed your stay with us. We look forward to welcoming you again soon! Kind regards.

Responded July 07, 2018
eRYA by SURIA Merang
6.8
Good
Simon from Malaysia
Group
Deluxe Seafront Twin Room
Stayed 2 nights in August 2019

Diving in Merang”

We were diving from Merang - the Hotel provided provided a clean room and bed for each night, the breakfast was enough. It was quiet, then again Merang is very quiet.

Reviewed September 24, 2019

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Dear Simon, thank you for spending some time to review our property. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. Thank you again for staying with us. We look forward to welcoming you again soon! Kind regards.

Responded September 25, 2019
eRYA by SURIA Merang
5.0
MICHELLE from Malaysia
Couple
Stayed 1 night in August 2010

Merang Suria - basic accomodation en route to the ”

Location is ideal as a 1-nigt stopover en route to the islands via Merang Jetty. The private and deserted beach is a nice experience though I wouldn't go there when it's dark as it there may be dangers of getting mugged. The rooms were basic but clean.
Facilities are at a minimum, ok for what you pay for. The food menu was a bit limited and expensive though the taste was ok. Hotel should provide a reasonably priced coach service to Merang Jetty. Pool was reasonably clean though location right next o the cafeteria was not so good as it's rather public.

Location is ideal as a 1-nigt stopover en route to the islands via Merang Jetty. The private and deserted beach is a nice experience though I wouldn't go there when it's dark as it there may be dangers of getting mugged. The rooms were basic but clean. Facilities are at a minimum, ok for what you pay for. The food menu was a bit limited and expensive though the taste was ok. Hotel should provide a reasonably priced coach service to Merang Jetty. Pool was reasonably clean though location right next o the cafeteria was not so good as it's rather public. I would only recommend this place as a stopover location en route to the islands via Merang Jetty (which is 15minutes aways). The only downside is that the hotel does not provide a coach to the jetty. Calling a taxi will set you back about for that 15 minutes trip which is a bit of a rip-off.

Reviewed August 18, 2010

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Dear guest, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
8.8
Excellent
nina from Malaysia
Family with young children
Deluxe Seafront Twin Room
Stayed 1 night in February 2018

worth to stay”

nothing to complaint with rm120 rate pernight inclusive breakfast. which to me was very reasonable. the room is large. the location is great surrounding with beautiful beach and mini lake. we had so much fun kayaking, playing football and fishing. there are so much activities you can do with family and friends. . all the staffs are helpfull especialy the male staff at the reception. and the lady staff shot a very nice pictures for us while kayaking. we had a great stay. for those who like to complaint so much. you should go to rm300 and above pernight hotel , so it worth to complaint with what you have paid.

Reviewed February 04, 2018

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1. Dear ‘Nina’ , Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eryabysuria merang team, we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Responded February 06, 2018
eRYA by SURIA Merang
9.0
Exceptional
Azilan from Malaysia
Couple
Stayed 3 nights in June 2012

Friendly staff but service not up to mark”

Friendly staff

the staff were friendly. the only thing that was not convinient was the free wi-fi access. you can only access the internet using the wi-fi only from outside your hotel room. the breakfast buffet, not bad. only wish that the hotel doesn't serve the same breakfast buffet dish everyday.

Reviewed July 11, 2012

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Dear guest, Thank you for choosing the ēRYAbySURIA Merang as your host for your stay in Terengganu. We are happy to hear about your pleasant stay here and how our location served your best interest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Best regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
7.6
Very good
zafira from Malaysia
Family with young children
Ground Floor Deluxe Seafront Twin Room
Stayed 1 night in June 2019

Very good”

It's good for transit stay or a family day.. Its near to merang jetty, overall it just okay

Reviewed June 30, 2019

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Dear zafira, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Responded September 05, 2019
eRYA by SURIA Merang
6.8
Good
Daiana from Malaysia
Family with teens
Ground Floor Deluxe Seafront Triple Room
Stayed 2 nights in February 2019

Good stay”

Need some improvement in terms of frontline services. To add more menu options during breakfast. Sad to see the Merang beach not well maintained and covered in rubbish

Reviewed February 05, 2019

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Dear Miss Daiana, First of all, we would like to express our utmost gratitude for your kind and generous feedback on the erya by suria merang. We take pride in ensuring our guests enjoy the highest level of service during their time with us and are delighted that we achieved this during your visit. We hope our journey together doesn’t end here and we look forward to welcoming you in the future. Kind regards

Responded February 08, 2019
eRYA by SURIA Merang
7.7
Very good
Muhammad from Malaysia
Family with young children
Stayed 2 nights in June 2011

Great location with nice beach”

Beach is 2 minutes strolled, room is bigger than expected.

The location of this resort is close to the jetty to Perhentian Island that make it a nice place for a rest before or after the island trip. The beaches is nice and clean compared to other places. Overall it was a nice stay at this hotel, however they can make it better by providing free wifi in rooms and complementary bottles of water.

Reviewed June 14, 2011

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Dear guest, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
6.0
IRNI from Malaysia
Family with young children
Stayed 1 night in September 2013

NICE HOTEL WITH MODERN DESIGN”

Location convenient to Merang Jetty, plus this hotel is quite near to the beach and the staffs are pleasant

As we arrived late, we only checked in at the hotel for a few hours before we were due at the Merang jetty. Hotel staffs were friendly and helpful. The breakfast buffet was okay, simple foods but tasty otherwise. Didnt manage to jump into the pool nor the ocean due to lack of time, but they looked so inviting, we managed to squeeze in a stroll nevertheless.overall the hotel is okay.

Reviewed November 30, 2013

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Dear guest, Thank you for spending your time to write us a review and for your supportive comments. We are especially delighted to hear about your perfect experience with our facilities and enjoyed all of the comforts we provide. On behalf of the ēRYAbySURIA Merang team, we would like to express our highest gratitude for your compliments. Hope we can see you again soon! Kind regards. ēRYAbySURIA Merang

Responded December 27, 2017
eRYA by SURIA Merang
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