Dorsett Kuala Lumpur
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 Dorsett Kuala Lumpur
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8,1
Excelente
9.7 % este mes
/10
( 13281 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,7
Excelente
Valoración de la ubicación
Ubicación excelente - En el centro urbano
Barrio popular
Aparcamiento
GRATIS
  • Pavilion Kuala Lumpur330 m
  • Parque Submarino Aquaria KLCC730 m
  • Centro de la ciudad de Kuala Lumpur (KLCC)1,06 km
  • Centro Comercial Suria KLCC1,17 km
  • Torres Gemelas Petronas1,28 km
  • Calle Petaling1,98 km
  • Templo Sri Maha Mariamman2,18 km
  • Templo Thean Hou4,2 km
  • Mid Valley Mega Mall5,32 km
  • Cuevas de Batu11,05 km
  • Wifi gratis

    Dorsett Kuala Lumpur

    172, Jalan Imbi,, Distrito Bukit Bintang, Kuala Lumpur, Malasia, 198, 55100 - EN EL MAPA

    ¡Este alojamiento tiene una demanda muy alta!

    Reservado 163 veces

    Reputación excepcional
    Un 90 % nos recomendaría a un amigo
    Limpieza excelente
    8,2 valoración de limpieza
    Servicio excelente
    8,1 valoración de servicio
    Instalaciones muy buenas en el alojamiento
    7,9 valoración de instalaciones
    • Transporte público a 520 m

    • Traslado al aeropuerto

    • Ubicado en el corazón de Kuala Lumpur

    • Wifi gratis en las habitaciones

    • Aire acondicionado

    Más barato que el 95 % de los alojamientos en Kuala Lumpur en las últimas 24 horas.Comparado con 16.441 alojamientos de Agoda en Kuala Lumpur durante varias fechas
    Calidad-precio8,2
    Distancia al centro de la ciudad0.1 Km
    Valoración de la ubicación8,7
    Aeropuerto más cercanoAeropuerto de Sultan Abdul Aziz Shah (SZB)
    Distancia al aeropuerto18,1 km

    Habitaciones disponibles en Dorsett Kuala Lumpur

    7,9
    Muy buena
    Comodidad y calidad de la habitación
    Alojamiento Premier de 2 dormitorios en Dorsett Residences - Cama grande + cama individual (Two-Bedroom Premier @ Dorsett Residences - 1 Queen + 1 Single)
    Alojamiento Premier de 2 dormitorios en Dorsett Residences - Cama grande + cama individual (Two-Bedroom Premier @ Dorsett Residences - 1 Queen + 1 Single)
    ...
    • Tamaño de la habitación: 94...
    • 2 Baños
    • 1 cama doble & 1 cama indiv...
    Indica fechas para ver precios
    Suite Premier de 2 habitaciones con 1 cama grande y 1 cama individual (2-Bedroom Premier Suite with 1 Queen Bed and 1 Single Bed)
    Suite Premier de 2 habitaciones con 1 cama grande y 1 cama individual (2-Bedroom Premier Suite with 1 Queen Bed and 1 Single Bed)
    ...
    • Tamaño de la habitación: 94...
    • Vistas: a la ciudad
    • 1 cama grande & 1 cama indi...
    Indica fechas para ver precios
    Suite de 2 habitaciones con 2 camas grandes (2-Bedroom Suite with 2 Queen Beds)
    Suite de 2 habitaciones con 2 camas grandes (2-Bedroom Suite with 2 Queen Beds)
    ...
    • Tamaño de la habitación: 74...
    • Vistas: a la ciudad
    • 1 cama grande & 1 cama gran...
    Indica fechas para ver precios
    Suite Dorsett (Dorsett Suite)
    Suite Dorsett (Dorsett Suite)
    ...
    • Tamaño de la habitación: 94...
    • Vistas: a la calle
    • 1 cama extragrande
    Indica fechas para ver precios
    Suite Premier de 2 habitaciones con 1 cama grande y 2 camas individuales (2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds)
    Suite Premier de 2 habitaciones con 1 cama grande y 2 camas individuales (2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds)
    ...
    • Tamaño de la habitación: 94...
    • Vistas: a la ciudad
    • 1 cama grande & 2 camas ind...
    Indica fechas para ver precios
    Residencia estudio Dorsett grande (Dorsett Queen Studio Residence)
    Residencia estudio Dorsett grande (Dorsett Queen Studio Residence)
    ...
    • Tamaño de la habitación: 61...
    • Vistas: a la ciudad
    • 1 cama grande
    Indica fechas para ver precios
    Habitación Dorsett (Dorsett Room)
    Habitación Dorsett (Dorsett Room)
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la calle
    • 2 camas individuales o 1 ca...
    Indica fechas para ver precios
    Habitación familiar (Family Room)
    Habitación familiar (Family Room)
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la calle
    • 1 cama individual y 1 cama ...
    Indica fechas para ver precios
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales (2-Bedroom Suite with 1 Queen Bed and 2 Single Beds)
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales (2-Bedroom Suite with 1 Queen Bed and 2 Single Beds)
    ...
    • Tamaño de la habitación: 74...
    • Vistas: a la ciudad
    • 2 camas individuales y 1 ca...
    Indica fechas para ver precios
    Suite Executive (Executive Suite)
    Suite Executive (Executive Suite)
    ...
    • Tamaño de la habitación: 60...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 16.441 alojamientos de Kuala Lumpur
    Ver todas las puntuaciones
    Valoración de la comodidad de la habitación
    7.9/10
    Valoración de la ubicación
    8.7/10
    Valoración del servicio
    8.1/10
    Valoración de limpieza
    8.2/10
    Mejor que el
    99
    %
    de los alojamientos en Kuala Lumpur
    Mejor que el
    98
    %
    de los alojamientos en Kuala Lumpur
    Mejor que el
    98
    %
    de los alojamientos en Kuala Lumpur
    Mejor que el
    98
    %
    de los alojamientos en Kuala Lumpur
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Dorsett Kuala Lumpur

    Más sobre Dorsett Kuala Lumpur

    Resumen

    Ocultar

    Los servicios/instalaciones más comentados.

    Desayuno
    680 menciones
    Servicio de limpieza
    544 menciones
    Internet
    146 menciones
    Piscina
    115 menciones

    Ofrecen

    Ocultar

    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Restauración

    Opciones de desayuno

    Continental

    Restaurantes en el alojamiento

    Checkers Café
    No hay información adicional disponible
    Windows Lounge
    No hay información adicional disponible

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Política de huéspedes del alojamiento

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    Algunos datos interesantes

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    Novedades

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    Valoraciones de huéspedes sobre Dorsett Kuala Lumpur

    Valoración total
    8,1
    Excelente
    Basado en 13281 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (9603)Opiniones de Booking.com (3678)
    Valorado a través de Agoda8,1
    /
    10
    Excelente
    9.7 % este mes
    Estado/limpieza del hotel8,2
    Servicios7,9
    Ubicación8,7
    Confort y calidad de la habitación7,9
    Servicios8,1
    Calidad-precio8,2
    Puntuación alta para Kuala Lumpur
    Valoración
    9+ Excepcional (1489)
    8-9 Excelente (1310)
    7-8 Muy bueno (1910)
    6-7 Bueno (742)
    <6 Por debajo de las expectativas (706)
    Momento del año
    Mar - May (1569)
    Jun - Ago (1247)
    Sep - Nov (1568)
    Dic - Feb (1773)
    Todos los viajeros (9603)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 6157 comentarios de huéspedes verificados
    12345
    8,7
    Excelente
    Javier
    Viaje en pareja
    2 noches en julio de 2011

    Buena ubicación, excelente servicio aunque las hab”

    Buena ubicación y excelente servicio

    Hemos pasado 2 noches en este hotel, podemos deciros que respecto a la calidad-precio es un buen hotel ya que se encuentra situado pegado a los centros comerciales gigantes de esta ciudad, el servicio (tanto desayuno como la recepción y los conserjes) es muy bueno y la única pega que se le podría poner es que las habitaciones son un poco antiguas...

    Escrito el 29 julio 2011
    8,7
    Excelente
    Sebastian de Argentina
    Viaje en pareja
    2 noches en marzo de 2011

    Buena ubicacion”

    ubicacion, desayuno

    Muy bien ubicado, a dos cuadras de la calle central. Limpio. Muy buen desayuno.

    Escrito el 19 abril 2011
    10,0
    Excepcional
    marta de España
    Viaje en pareja
    Habitación Dorsett
    2 noches en marzo de 2018

    Perfeto”

    Un hotel a la altura de las espectativas. Reetiria sin dudarlo

    Escrito el 07 abril 2018

    Dear Mr Marta, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

    Respondida el 09 abril 2018
    Dorsett Kuala Lumpur
    9,3
    Excepcional
    SILVIA de España
    Viaje en grupo
    1 noche en octubre de 2011

    Hotel agradable y bien situado”

    Limpio, bien ubicado.

    Me gustó la ubicación del hotel.La habitación era grande y estaba todo muy limpio, impecable, buenas vistas.

    Escrito el 19 octubre 2011
    8,0
    Excelente
    NOOR de Malasia
    Viajero de negocios
    Habitación Dorsett
    1 noche en julio de 2019

    Near to all access”

    Easy check in check out. Staff very friendly, parking is very narrow. 5 mins walk to pavillion and Farenheit for shopping and supplies. Clean room and muslim friendly ( has water host) breakfast superb with many choices

    Escrito el 25 julio 2019

    Dear Noor, Greetings from Dorsett Kuala Lumpur. Thank you for your warm words of compliments to my team for their hospitality extended. We are glad that you have experienced an efficient arrival and departure process. We are glad that you are pleased with the hotel location, the cleanliness level of the rooms, and our breakfast offerings. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 27 julio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Faridah de Singapur
    Viajero de negocios
    Habitación Dorsett
    1 noche en julio de 2019

    Great big rooms”

    When we reached the hotel, bellmen were super friendly & receptionists were ok (not that really2 friendly). Ambience n hotel surroundings were good. Breakfast was good. Room was great. 5mins walk to Pavilion. 12mins walk to Bt Bintang station. Thank you Dorsett 🤩🤩😘

    Escrito el 23 julio 2019

    Dear Faridah, Thank you for taking to time to share with us encouraging feedback, and your compliments to my team for the services extended. We are glad to learn that you are pleased with the location of the hotel, our rooms, as well as the location of the hotel. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    9,2
    Excepcional
    Maylin de Malasia
    Familia con niños pequeños
    Suite Dorsett
    4 noches en junio de 2019

    Great Service and nice Jazz”

    The location is the biggest draw, of course, with Pavilion only being 5 minutes on foot, but the staff is also exceptionally welcoming and helpful. And for once this even included the reception on check-in and out and the front desk throughout (in most luxury hotels in Malaysia the receptionists are far sub-par and too busy with their own importance in the scheme of things, NOT here!). The newly renovated lobby is a bit Jazzy and certainly makes for a refreshing change from the all-the-boring-same most hotels seem to be wasting a fortune to look like these days. So, if you don't want to break the bank, but still want a larger than normal room arrangement in a great location, the Dorsett may well be it for you, too.

    Escrito el 20 julio 2019

    Dear Maylin, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share with us feedback. We are glad that you are pleased with the location of the hotel, and you are pleased with the hospitality extended by the Front desk team. We are delighted to learn that you are pleased with the newly renovated lobby, and you are happy with the spaciousness of our rooms. Thank you once again for your feedback, and we look forward to welcoming you back soon. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Kelly de Singapur
    Familia con niños pequeños
    Premier Deluxe
    1 noche en junio de 2019

    Muy bueno”

    I got an free upgrade! Everything was great except for the furnitures are a bit old and stained

    Escrito el 24 julio 2019

    Dear Kelly, Greetings from Dorsett Kuala Lumpur. We are glad that you are pleased with the upgrade upon arrival, as well as your overall stay with us. We have noted of your feedback on the furniture condition. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    Saif de Omán
    Familia con niños pequeños
    Suite Premier de 2 habitaciones con 1 cama grande y 1 cama individual
    5 noches en julio de 2019

    Excellent run hotel, clean, with all facilities. Staff wonderful, near all amenities ”

    Very happy to stay in this well managed hotel. Manager Mike and rest of the staff were wonderful and helpful. We managed to get connecting room which was useful for family with younger children. The bf buffet is great and another hall was open to cater for the residents. Hotel is well maintained and nearby shopping malls esp pavilion and time square with variety of Restuarants available in nearby streets. Definitely coming back to Dorset KL in a couple of days. Great experience

    Escrito el 08 julio 2019

    Dear Saif, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share wit us feedback. We are glad to learn that you have enjoyed your stay with us. Thank you for your warm words of compliments to Mike. We are glad that you are pleased with the buffet breakfast, as well as the location of the hotel. We look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 10 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Anuar de Brunéi
    Familia con niños pequeños
    Suite de 2 habitaciones con 2 camas grandes
    3 noches en julio de 2019

    Everything perfect Except ...”

    Location-wise (which is one of my top priority in choosing this hotel) was a let down, though not the Hotel fault. Lots of Construction around the area. I choose this hotel as it's close proximity to Pavilion Shopping Centre, but due to the construction I have to walk around the hotel to get to pavilion passing Ritz-Carlton, Westin and Marriot Hotel. In google map it look very very close and short distance, but in reality be prepare to walk a lot. Not an issue if you are alone, but with children it's a different matter.

    Escrito el 08 julio 2019

    Dear Anuar, Greetings from Dorsett Kuala Lumpur. We would like to thank you for sharing your feedback. We take your feedback on board with regards the distance of walking when you are traveling with children, and apologise for any inconveniences which may have caused. Thank you once again for your feedback, and kindly let us know if there is anything we can do. Best regards, Victor Hiew Director of Operations

    Respondida el 10 julio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Rizli de Sri Lanka
    Viajero de negocios
    Suite Dorsett
    2 noches en junio de 2019

    Good hotel hotel with a good location”

    Its a nice place with all the facilities but the only problem is the breakfast hall or area, which is very small n have to wait a long time to get a table. No hesitation in recomending this place to anybody.

    Escrito el 28 junio 2019

    Dear Rizi, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us. We are sorry to learn that you have experienced wait during breakfast due to the heavy movement, for this I apologise. We will work on addressing this concern actively, and we are hopeful to deter this from happening again. Kindly let us know if there is anything we can assist. Thank you once again for your feedback and recommendations. Best regards, Victor Hiew Director of Operations

    Respondida el 29 junio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Muhammed de Singapur
    Familia con niños pequeños
    Suite Premier de 2 habitaciones con 1 cama grande y 2 camas individuales
    2 noches en junio de 2019

    Gd location , friendly staff”

    Room were not ready when we arrived...Manager Victor was accomodating as we had travelled far with children...he quickly arranged for us to move to the nxt available room. Staff overall was very observant and polite..

    Escrito el 28 junio 2019

    Dear Muhammad, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us. We apologise for the wait upon arrival as room is not ready. Thank you for your warm words of compliments to my team. Kindly let us know if there is anything we can assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 29 junio 2019
    Dorsett Kuala Lumpur
    6,4
    Bueno
    Hardo de Indonesia
    Viajero de negocios
    Habitación Dorsett
    13 noches en julio de 2019

    Bueno”

    I stay here 13 nights. Every level is hot! Elevator is hot, cupboard is dusty, towel is not ready, almost everyday I have to call house keeping to deliver towel, swimming pool only open until 7pm, the night shift of house keeping not humble and helpful

    Escrito el 25 julio 2019

    Dear Hardo, Thank you for sharing your feedback. I am sorry to learn that we did not meet your expectations. Further to this, I have shared this feedback with the Executive Housekeeper for improvement. We have noted of your feedback on the pool operation house, and the Night Housekeeping associate behaviour and will work on addressing these concerns. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 27 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    RONNY de Malasia
    Viajero de negocios
    Habitación Dorsett
    2 noches en octubre de 2018

    R”

    Awesome Room, Great Location and Great Staffs.

    Escrito el 22 julio 2019

    Dear Ronny, Greetings from Dorsett Kuala Lumpur. We are glad to learn that you are pleased with the location of the hotel, the hospitality extended by my team, as well as our rooms. Kindly let us know if there is anything we can do further. We look forward to be at your service again soon, Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Hussain de Bahréin
    Familia con niños pequeños
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    4 noches en julio de 2019

    Good place and location”

    Good location and clean. Nice swimming pool. Breakfast area was small and difficult to walk.

    Escrito el 22 julio 2019

    Dear Hussain, Greetings from Dorsett Kuala Lumpur. We are glad that you have enjoyed the location of the hotel, and the cleanliness level of the room, as well as the swimming pool. We have noted of your feedback on the size of the breakfast venue, and kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Nauman de Turquía
    Familia con niños pequeños
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    3 noches en julio de 2019

    A very nice hotel in the heart of Bukit Bintang”

    We lived in the residence section of the hotel and it was amazing. The room setting was plush and the facilities were very nice. Breakfast was nice. The breakfast area got crowded at times but the staff managed it with efficiency and respect. The attitude of all the staff was very respectful and they were a;ways ready to help. The pool area at the top floor was beautiful, clean and upscale. The location was very convenient, just 5 mins walk from Bukit Bintang. The only negative was sighting of two cockroaches in three days but thats negligible in comparison to the positives.

    Escrito el 18 julio 2019

    Dear Nauman, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your warm words of compliments of your recent stay with us. We are delighted to learn that you are pleased with our breakfast offerings, and the hospitality extended by my team. We are glad that you are pleased with the hotel location, and the facilities of the residence. We noted of your feedback on the pest, which we have forwarded to our pest control company for them to work on a better program. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 18 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    Patrizia
    Familia con niños mayores
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    3 noches en julio de 2019

    Excellent family place”

    Central location, very well appointed apartment with washing machine and drier, courteous staff, walking distance to KLCC through the new walkway from Pavilion directly to the Petronas towers! And short walk to night hawkers streets

    Escrito el 17 julio 2019

    Dear Patrizia, Thank you for sharing your feedback. We are glad to learn that you have enjoyed the location of the residence and you are pleased with the amenities provided. Thank you for your compliments of the hospitality extended by my team. We look forward to welcoming you back soon. Best regards, Victor Hiew Director of Operations

    Respondida el 18 julio 2019
    Dorsett Kuala Lumpur
    7,2
    Muy bueno
    Nur de Singapur
    Familia con niños mayores
    Suite de 2 habitaciones con 2 camas grandes
    2 noches en julio de 2019

    Didn't get the room that we paid for”

    Firstly, our check in time was supposed to be at 2pm. But when we arrived at the counter 12pm, we were told to come back and checked in at 3pm. Reason being, they need to clean the room. Next bad experience would be when it was time for us to check in at the reception, we didn't get the room that we PAID for. I paid for this room way in advance which was in April. The room that we paid for was a 2 bedroom suite with both room having a queen sized bed. However, the receptionist questioned us about the booking that we made. I showed her the booking slip that states the two queen sized bed. She went around to look for her colleague and came back telling us that those rooms with the queen beds were all taken and there isnt any room left. So we have to settle with one queen size bed and two single bed. They promised to push the bed together prior to our arrival but in the end no one came and my elderly dad and my husband had to do the job. Thirdly, The suite appliances were all not working well. The phone was not able to reach the room service line. The television was not set up thus we cannot get to view any channels. Thank god for my tech savvy brother who struggled and managed to tune the tv. The iron was also not working, had to use my personal phone to call your hotel main line to get my request across. Lastly, they did not inform us before hand about the inavailability of a big fridge in the room. We were obly aware of it when they came knocking with the fridge at the door at 11am on the second of our stay. This is not our first time staying at Dorsett hotel as you can view our past bookings. However, we are very disappointed to face these when we bring and highly recommend our parents to stay here. Hope you can review your booking processes and improve the quality of your service. Thank you, LINA

    Escrito el 15 julio 2019

    Dear Nur, Thank you for taking the time to share with us feedback. I am sorry to learn that we did not meet your expectations, and for this I apologise. Further to this, I have reviewed your feedback with the Executive Housekeeper with regards to the room readiness, as well as the room allocation processes as the room type selected upon reservation is not made available upon check-in. We will also review our processes of room checking, to ensure all amenities provided in the room are in good working condition, which we fall short of in this occasion. We have no excuse to the issues highlighted, but to work on the feedbacks to address them accordingly. Thank you once again for your feedback, we apologise for any inconveniences caused. Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 16 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Kaushik de India
    Familia con niños pequeños
    Habitación Dorsett
    3 noches en julio de 2019

    Exceeded our expectations”

    Stayed her for 3 days with my family - Excellent location - Most of the staff is courteous (except one check-in lady who probably got up on the wrong side of the bed) - Breakfast is good, pool is good - Hotel is clean, gives you an impression of a really well kept hotel. Thoroughly recommended and would stay here again!

    Escrito el 15 julio 2019

    Dear Kaushik, Thank you for sharing your feedback. We are glad that you have enjoyed your overall stay. We are delighted to learn that you are pleased with the hotel location, and our breakfast offerings, as well as the overall courteousness of the team. We take your feedback on board with regards to the areas to be improved. Thank you once again for your feedback, and recommendations. Best regards, Victor Hiew Director of Operations

    Respondida el 15 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Kun de Corea del Sur
    Viaje en grupo
    Suite de 2 habitaciones con 2 camas grandes
    3 noches en julio de 2019

    great place at a great location”

    good service from staff members as well

    Escrito el 20 julio 2019

    Dear Kun, Thank you for sharing your feedback. We are pleased to learn that you are happy with the services extended by my team. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    12345

    Valoraciones de huéspedes sobre Dorsett Kuala Lumpur

    Valoración total
    8,1
    Excelente
    Basado en 13281 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (9603)Opiniones de Booking.com (3678)
    Valorado a través de Agoda8,1
    /
    10
    Excelente
    9.7 % este mes
    Estado/limpieza del hotel8,2
    Servicios7,9
    Ubicación8,7
    Confort y calidad de la habitación7,9
    Servicios8,1
    Calidad-precio8,2
    Puntuación alta para Kuala Lumpur
    Valoración
    9+ Excepcional (1489)
    8-9 Excelente (1310)
    7-8 Muy bueno (1910)
    6-7 Bueno (742)
    <6 Por debajo de las expectativas (706)
    Momento del año
    Mar - May (1569)
    Jun - Ago (1247)
    Sep - Nov (1568)
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    Mostrando 6157 comentarios de huéspedes verificados
    12345
    8,7
    Excelente
    Javier
    Viaje en pareja
    2 noches en julio de 2011

    Buena ubicación, excelente servicio aunque las hab”

    Buena ubicación y excelente servicio

    Hemos pasado 2 noches en este hotel, podemos deciros que respecto a la calidad-precio es un buen hotel ya que se encuentra situado pegado a los centros comerciales gigantes de esta ciudad, el servicio (tanto desayuno como la recepción y los conserjes) es muy bueno y la única pega que se le podría poner es que las habitaciones son un poco antiguas...

    Escrito el 29 julio 2011
    8,7
    Excelente
    Sebastian de Argentina
    Viaje en pareja
    2 noches en marzo de 2011

    Buena ubicacion”

    ubicacion, desayuno

    Muy bien ubicado, a dos cuadras de la calle central. Limpio. Muy buen desayuno.

    Escrito el 19 abril 2011
    10,0
    Excepcional
    marta de España
    Viaje en pareja
    Habitación Dorsett
    2 noches en marzo de 2018

    Perfeto”

    Un hotel a la altura de las espectativas. Reetiria sin dudarlo

    Escrito el 07 abril 2018

    Dear Mr Marta, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

    Respondida el 09 abril 2018
    Dorsett Kuala Lumpur
    9,3
    Excepcional
    SILVIA de España
    Viaje en grupo
    1 noche en octubre de 2011

    Hotel agradable y bien situado”

    Limpio, bien ubicado.

    Me gustó la ubicación del hotel.La habitación era grande y estaba todo muy limpio, impecable, buenas vistas.

    Escrito el 19 octubre 2011
    8,0
    Excelente
    NOOR de Malasia
    Viajero de negocios
    Habitación Dorsett
    1 noche en julio de 2019

    Near to all access”

    Easy check in check out. Staff very friendly, parking is very narrow. 5 mins walk to pavillion and Farenheit for shopping and supplies. Clean room and muslim friendly ( has water host) breakfast superb with many choices

    Escrito el 25 julio 2019

    Dear Noor, Greetings from Dorsett Kuala Lumpur. Thank you for your warm words of compliments to my team for their hospitality extended. We are glad that you have experienced an efficient arrival and departure process. We are glad that you are pleased with the hotel location, the cleanliness level of the rooms, and our breakfast offerings. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 27 julio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Faridah de Singapur
    Viajero de negocios
    Habitación Dorsett
    1 noche en julio de 2019

    Great big rooms”

    When we reached the hotel, bellmen were super friendly & receptionists were ok (not that really2 friendly). Ambience n hotel surroundings were good. Breakfast was good. Room was great. 5mins walk to Pavilion. 12mins walk to Bt Bintang station. Thank you Dorsett 🤩🤩😘

    Escrito el 23 julio 2019

    Dear Faridah, Thank you for taking to time to share with us encouraging feedback, and your compliments to my team for the services extended. We are glad to learn that you are pleased with the location of the hotel, our rooms, as well as the location of the hotel. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    9,2
    Excepcional
    Maylin de Malasia
    Familia con niños pequeños
    Suite Dorsett
    4 noches en junio de 2019

    Great Service and nice Jazz”

    The location is the biggest draw, of course, with Pavilion only being 5 minutes on foot, but the staff is also exceptionally welcoming and helpful. And for once this even included the reception on check-in and out and the front desk throughout (in most luxury hotels in Malaysia the receptionists are far sub-par and too busy with their own importance in the scheme of things, NOT here!). The newly renovated lobby is a bit Jazzy and certainly makes for a refreshing change from the all-the-boring-same most hotels seem to be wasting a fortune to look like these days. So, if you don't want to break the bank, but still want a larger than normal room arrangement in a great location, the Dorsett may well be it for you, too.

    Escrito el 20 julio 2019

    Dear Maylin, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share with us feedback. We are glad that you are pleased with the location of the hotel, and you are pleased with the hospitality extended by the Front desk team. We are delighted to learn that you are pleased with the newly renovated lobby, and you are happy with the spaciousness of our rooms. Thank you once again for your feedback, and we look forward to welcoming you back soon. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Kelly de Singapur
    Familia con niños pequeños
    Premier Deluxe
    1 noche en junio de 2019

    Muy bueno”

    I got an free upgrade! Everything was great except for the furnitures are a bit old and stained

    Escrito el 24 julio 2019

    Dear Kelly, Greetings from Dorsett Kuala Lumpur. We are glad that you are pleased with the upgrade upon arrival, as well as your overall stay with us. We have noted of your feedback on the furniture condition. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    Saif de Omán
    Familia con niños pequeños
    Suite Premier de 2 habitaciones con 1 cama grande y 1 cama individual
    5 noches en julio de 2019

    Excellent run hotel, clean, with all facilities. Staff wonderful, near all amenities ”

    Very happy to stay in this well managed hotel. Manager Mike and rest of the staff were wonderful and helpful. We managed to get connecting room which was useful for family with younger children. The bf buffet is great and another hall was open to cater for the residents. Hotel is well maintained and nearby shopping malls esp pavilion and time square with variety of Restuarants available in nearby streets. Definitely coming back to Dorset KL in a couple of days. Great experience

    Escrito el 08 julio 2019

    Dear Saif, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share wit us feedback. We are glad to learn that you have enjoyed your stay with us. Thank you for your warm words of compliments to Mike. We are glad that you are pleased with the buffet breakfast, as well as the location of the hotel. We look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 10 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Anuar de Brunéi
    Familia con niños pequeños
    Suite de 2 habitaciones con 2 camas grandes
    3 noches en julio de 2019

    Everything perfect Except ...”

    Location-wise (which is one of my top priority in choosing this hotel) was a let down, though not the Hotel fault. Lots of Construction around the area. I choose this hotel as it's close proximity to Pavilion Shopping Centre, but due to the construction I have to walk around the hotel to get to pavilion passing Ritz-Carlton, Westin and Marriot Hotel. In google map it look very very close and short distance, but in reality be prepare to walk a lot. Not an issue if you are alone, but with children it's a different matter.

    Escrito el 08 julio 2019

    Dear Anuar, Greetings from Dorsett Kuala Lumpur. We would like to thank you for sharing your feedback. We take your feedback on board with regards the distance of walking when you are traveling with children, and apologise for any inconveniences which may have caused. Thank you once again for your feedback, and kindly let us know if there is anything we can do. Best regards, Victor Hiew Director of Operations

    Respondida el 10 julio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Rizli de Sri Lanka
    Viajero de negocios
    Suite Dorsett
    2 noches en junio de 2019

    Good hotel hotel with a good location”

    Its a nice place with all the facilities but the only problem is the breakfast hall or area, which is very small n have to wait a long time to get a table. No hesitation in recomending this place to anybody.

    Escrito el 28 junio 2019

    Dear Rizi, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us. We are sorry to learn that you have experienced wait during breakfast due to the heavy movement, for this I apologise. We will work on addressing this concern actively, and we are hopeful to deter this from happening again. Kindly let us know if there is anything we can assist. Thank you once again for your feedback and recommendations. Best regards, Victor Hiew Director of Operations

    Respondida el 29 junio 2019
    Dorsett Kuala Lumpur
    8,4
    Excelente
    Muhammed de Singapur
    Familia con niños pequeños
    Suite Premier de 2 habitaciones con 1 cama grande y 2 camas individuales
    2 noches en junio de 2019

    Gd location , friendly staff”

    Room were not ready when we arrived...Manager Victor was accomodating as we had travelled far with children...he quickly arranged for us to move to the nxt available room. Staff overall was very observant and polite..

    Escrito el 28 junio 2019

    Dear Muhammad, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us. We apologise for the wait upon arrival as room is not ready. Thank you for your warm words of compliments to my team. Kindly let us know if there is anything we can assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 29 junio 2019
    Dorsett Kuala Lumpur
    6,4
    Bueno
    Hardo de Indonesia
    Viajero de negocios
    Habitación Dorsett
    13 noches en julio de 2019

    Bueno”

    I stay here 13 nights. Every level is hot! Elevator is hot, cupboard is dusty, towel is not ready, almost everyday I have to call house keeping to deliver towel, swimming pool only open until 7pm, the night shift of house keeping not humble and helpful

    Escrito el 25 julio 2019

    Dear Hardo, Thank you for sharing your feedback. I am sorry to learn that we did not meet your expectations. Further to this, I have shared this feedback with the Executive Housekeeper for improvement. We have noted of your feedback on the pool operation house, and the Night Housekeeping associate behaviour and will work on addressing these concerns. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 27 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    RONNY de Malasia
    Viajero de negocios
    Habitación Dorsett
    2 noches en octubre de 2018

    R”

    Awesome Room, Great Location and Great Staffs.

    Escrito el 22 julio 2019

    Dear Ronny, Greetings from Dorsett Kuala Lumpur. We are glad to learn that you are pleased with the location of the hotel, the hospitality extended by my team, as well as our rooms. Kindly let us know if there is anything we can do further. We look forward to be at your service again soon, Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 25 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Hussain de Bahréin
    Familia con niños pequeños
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    4 noches en julio de 2019

    Good place and location”

    Good location and clean. Nice swimming pool. Breakfast area was small and difficult to walk.

    Escrito el 22 julio 2019

    Dear Hussain, Greetings from Dorsett Kuala Lumpur. We are glad that you have enjoyed the location of the hotel, and the cleanliness level of the room, as well as the swimming pool. We have noted of your feedback on the size of the breakfast venue, and kindly let us know if there is anything we can do further. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Nauman de Turquía
    Familia con niños pequeños
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    3 noches en julio de 2019

    A very nice hotel in the heart of Bukit Bintang”

    We lived in the residence section of the hotel and it was amazing. The room setting was plush and the facilities were very nice. Breakfast was nice. The breakfast area got crowded at times but the staff managed it with efficiency and respect. The attitude of all the staff was very respectful and they were a;ways ready to help. The pool area at the top floor was beautiful, clean and upscale. The location was very convenient, just 5 mins walk from Bukit Bintang. The only negative was sighting of two cockroaches in three days but thats negligible in comparison to the positives.

    Escrito el 18 julio 2019

    Dear Nauman, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your warm words of compliments of your recent stay with us. We are delighted to learn that you are pleased with our breakfast offerings, and the hospitality extended by my team. We are glad that you are pleased with the hotel location, and the facilities of the residence. We noted of your feedback on the pest, which we have forwarded to our pest control company for them to work on a better program. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 18 julio 2019
    Dorsett Kuala Lumpur
    10,0
    Excepcional
    Patrizia
    Familia con niños mayores
    Suite de 2 habitaciones con 1 cama grande y 2 camas individuales
    3 noches en julio de 2019

    Excellent family place”

    Central location, very well appointed apartment with washing machine and drier, courteous staff, walking distance to KLCC through the new walkway from Pavilion directly to the Petronas towers! And short walk to night hawkers streets

    Escrito el 17 julio 2019

    Dear Patrizia, Thank you for sharing your feedback. We are glad to learn that you have enjoyed the location of the residence and you are pleased with the amenities provided. Thank you for your compliments of the hospitality extended by my team. We look forward to welcoming you back soon. Best regards, Victor Hiew Director of Operations

    Respondida el 18 julio 2019
    Dorsett Kuala Lumpur
    7,2
    Muy bueno
    Nur de Singapur
    Familia con niños mayores
    Suite de 2 habitaciones con 2 camas grandes
    2 noches en julio de 2019

    Didn't get the room that we paid for”

    Firstly, our check in time was supposed to be at 2pm. But when we arrived at the counter 12pm, we were told to come back and checked in at 3pm. Reason being, they need to clean the room. Next bad experience would be when it was time for us to check in at the reception, we didn't get the room that we PAID for. I paid for this room way in advance which was in April. The room that we paid for was a 2 bedroom suite with both room having a queen sized bed. However, the receptionist questioned us about the booking that we made. I showed her the booking slip that states the two queen sized bed. She went around to look for her colleague and came back telling us that those rooms with the queen beds were all taken and there isnt any room left. So we have to settle with one queen size bed and two single bed. They promised to push the bed together prior to our arrival but in the end no one came and my elderly dad and my husband had to do the job. Thirdly, The suite appliances were all not working well. The phone was not able to reach the room service line. The television was not set up thus we cannot get to view any channels. Thank god for my tech savvy brother who struggled and managed to tune the tv. The iron was also not working, had to use my personal phone to call your hotel main line to get my request across. Lastly, they did not inform us before hand about the inavailability of a big fridge in the room. We were obly aware of it when they came knocking with the fridge at the door at 11am on the second of our stay. This is not our first time staying at Dorsett hotel as you can view our past bookings. However, we are very disappointed to face these when we bring and highly recommend our parents to stay here. Hope you can review your booking processes and improve the quality of your service. Thank you, LINA

    Escrito el 15 julio 2019

    Dear Nur, Thank you for taking the time to share with us feedback. I am sorry to learn that we did not meet your expectations, and for this I apologise. Further to this, I have reviewed your feedback with the Executive Housekeeper with regards to the room readiness, as well as the room allocation processes as the room type selected upon reservation is not made available upon check-in. We will also review our processes of room checking, to ensure all amenities provided in the room are in good working condition, which we fall short of in this occasion. We have no excuse to the issues highlighted, but to work on the feedbacks to address them accordingly. Thank you once again for your feedback, we apologise for any inconveniences caused. Thank you. Best regards, Victor Hiew Director of Operations

    Respondida el 16 julio 2019
    Dorsett Kuala Lumpur
    8,0
    Excelente
    Kaushik de India
    Familia con niños pequeños
    Habitación Dorsett
    3 noches en julio de 2019

    Exceeded our expectations”

    Stayed her for 3 days with my family - Excellent location - Most of the staff is courteous (except one check-in lady who probably got up on the wrong side of the bed) - Breakfast is good, pool is good - Hotel is clean, gives you an impression of a really well kept hotel. Thoroughly recommended and would stay here again!

    Escrito el 15 julio 2019

    Dear Kaushik, Thank you for sharing your feedback. We are glad that you have enjoyed your overall stay. We are delighted to learn that you are pleased with the hotel location, and our breakfast offerings, as well as the overall courteousness of the team. We take your feedback on board with regards to the areas to be improved. Thank you once again for your feedback, and recommendations. Best regards, Victor Hiew Director of Operations

    Respondida el 15 julio 2019
    Dorsett Kuala Lumpur
    8,8
    Excelente
    Kun de Corea del Sur
    Viaje en grupo
    Suite de 2 habitaciones con 2 camas grandes
    3 noches en julio de 2019

    great place at a great location”

    good service from staff members as well

    Escrito el 20 julio 2019

    Dear Kun, Thank you for sharing your feedback. We are pleased to learn that you are happy with the services extended by my team. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

    Respondida el 23 julio 2019
    Dorsett Kuala Lumpur
    12345
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    • Ubicación excelente
    • Pavilion Kuala Lumpur
    • Estación de monorriel Bukit Bintang está a 0.47 km