eRYA by SURIA Merang
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Habitación Deluxe cuádruple frente al mar eRYA by SURIA Merang
Piscina infantil eRYA by SURIA Merang
playa eRYA by SURIA Merang
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6,5
Bueno
/10
( 1411 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
6,7
Bueno
Valoración de la ubicación
Aparcamiento
GRATIS
Wifi gratis

eRYA by SURIA Merang

Lot 1841 Kampung Rhu Tapai,, Merang, Merang, Malasia, 198, 21010 - EN EL MAPA

¡Este alojamiento tiene una demanda muy alta!

Reservado 33 veces

Servicio bueno
6,9 valoración de servicio
Comodidad buena
6,4 valoración de calidad de la habitación
Instalaciones buenas en el alojamiento
6,1 valoración de instalaciones
Limpieza buena
6,0 valoración de limpieza
  • Wifi gratis en las habitaciones

  • Aire acondicionado

  • Limpieza diaria

  • Jardín

  • Ping pong

Calidad-precio6,9
Distancia al centro de la ciudad25. Km
Valoración de la ubicación6,7

Habitaciones disponibles en eRYA by SURIA Merang

Habitación Deluxe con 2 camas frente al mar en planta baja (Ground Floor Deluxe Seafront Twin Room)
Habitación Deluxe con 2 camas frente al mar en planta baja (Ground Floor Deluxe Seafront Twin Room)
...
  • Tamaño de la habitación: 26...
  • Vistas: al mar (parciales)
  • 2 camas individuales
Indica fechas para ver precios
Habitación Deluxe con 2 camas frente al mar (Deluxe Seafront Twin Room)
Habitación Deluxe con 2 camas frente al mar (Deluxe Seafront Twin Room)
...
  • Tamaño de la habitación: 26...
  • Vistas: al mar (parciales)
  • 2 camas individuales
Indica fechas para ver precios
Habitación Deluxe cuádruple frente al mar en planta baja (Ground Floor Deluxe Seafront Quadruple Room)
Habitación Deluxe cuádruple frente al mar en planta baja (Ground Floor Deluxe Seafront Quadruple Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 2 Camas Queen
Indica fechas para ver precios
Habitación Deluxe extragrande frente al mar (Deluxe Seafront King Room)
Habitación Deluxe extragrande frente al mar (Deluxe Seafront King Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 1 cama grande
Indica fechas para ver precios
Habitación Deluxe triple frente al mar en planta baja (Ground Floor Deluxe Seafront Triple Room)
Habitación Deluxe triple frente al mar en planta baja (Ground Floor Deluxe Seafront Triple Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 3 camas individuales
Indica fechas para ver precios
Habitación Deluxe cuádruple frente al mar (Deluxe Seafront Quadruple Room)
Habitación Deluxe cuádruple frente al mar (Deluxe Seafront Quadruple Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 2 Camas Queen
Indica fechas para ver precios
Habitación Deluxe extragrande frente al mar en planta baja (Ground Floor Deluxe Seafront King Room)
Habitación Deluxe extragrande frente al mar en planta baja (Ground Floor Deluxe Seafront King Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 1 cama grande
Indica fechas para ver precios
Habitación Superior con terraza frente al mar (Superior Terrace Seafront Room)
Habitación Superior con terraza frente al mar (Superior Terrace Seafront Room)
...
  • Tamaño de la habitación: 18...
  • Ducha
  • 2 camas individuales
Indica fechas para ver precios
Habitación Deluxe triple frente al mar (Deluxe Seafront Triple Room)
Habitación Deluxe triple frente al mar (Deluxe Seafront Triple Room)
...
  • Tamaño de la habitación: 16...
  • Vistas: al mar (parciales)
  • 3 camas individuales
Indica fechas para ver precios
Doble Superior Frente Al Mar (Double Superior Sea Front)
Doble Superior Frente Al Mar (Double Superior Sea Front)
...
  • Ducha
Indica fechas para ver precios
Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

Precios más bajos, reservas más rápidas y una mejor experiencia.

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Más sobre eRYA by SURIA Merang

Más sobre eRYA by SURIA Merang

Resumen

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Los servicios/instalaciones más comentados.

Desayuno
39 menciones
Playa
33 menciones
Piscina
29 menciones
Servicio de limpieza
11 menciones

Ofrecen

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Restauración

Restaurantes en el alojamiento

Restaurant
Menú:Bufet, A la carta

Política de huéspedes del alojamiento

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Algunos datos interesantes

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Valoraciones de huéspedes sobre eRYA by SURIA Merang

Valoración total
6,5
Bueno
Basado en 1411 opiniones
Ofrecido por viajeros reales de
Opiniones de Agoda (798)Opiniones de Booking.com (613)
Valorado a través de Agoda6,5
/
10
Estado/limpieza del hotel6,0
Servicios6,1
Ubicación6,7
Confort y calidad de la habitación6,4
Servicios6,9
Calidad-precio6,9
Puntuación alta para Merang
Valoración
9+ Excepcional (35)
8-9 Excelente (34)
7-8 Muy bueno (80)
6-7 Bueno (91)
<6 Por debajo de las expectativas (186)
Momento del año
Mar - May (104)
Jun - Ago (172)
Sep - Nov (89)
Dic - Feb (61)
Todos los viajeros (798)
Todos los tipos de habitación
Todos los idiomas

Mostrar opiniones que mencionan 

Mostrando 426 comentarios de huéspedes verificados
12345
4,0
Bruno de Perú
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en septiembre de 2012

Estada para olvidar”

cerca al muelle desde donde salen botes a Redang

El hotel deja mucho que desear. Las habitaciones lucen muy antiguas y poco mantenidas. El hotel tiene dos pisos pero no hay ascensor y uno mismo debe subir las maletas pues no hay botones que hagan este servicio. El restaurante del hotel esta dirigido al publico local y, aun asi, el menu es muy limitado. La playa no esta a la vista, aunque estimo que todo el que se hospede en este hotel lo hace por la restriccion que existe en los viajes en barco hacia la isla de Redang (los viajes hacia Redang solo se dan en las mañanas y si uno llega por la tarde a Merang se ve forzado a dormir una noche ahi).

Escrito el 17 septiembre 2012

Dear guest, Thank you for spending your time to post a review of your stay at ēRYAbySURIA Merang. We are sorry to hear that your previous stay with us was not up to your expectations. Kindly note that all the problems that you mentioned have been addressed with our team members and hope we can hear from you again soon! Rest assured none of the same issues will be repeating itself during your next stay. Thank you. Kind Regards. ēRYAbySURIA Merang

Respondida el 27 diciembre 2017
eRYA by SURIA Merang
10,0
Excepcional
Fabienne de Francia
Familia con niños mayores
Habitación Deluxe cuádruple frente al mar
1 noche en julio de 2019

Excellent ”

Awesome spot and perfect staff

Escrito el 25 julio 2019

Dear Fabienne, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Respondida el 05 septiembre 2019
eRYA by SURIA Merang
8,8
Excelente
Jeroen de Malasia
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en julio de 2019

At a great discount a fantastic place.”

Normal price is RM250,-, but we got a deal for RM60,-. For that price it was fantastic. I wouldn’t spend RM250 though. We needed a place to stay for our day trip to Redang Island. The shower and beds were exactly what we needed to recover from a hot day in the sun.

Escrito el 11 julio 2019

Dear Jeroen, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Respondida el 05 septiembre 2019
eRYA by SURIA Merang
9,2
Excepcional
HARRIS de Malasia
Viajero solo
Habitación Deluxe triple frente al mar
1 noche en julio de 2019

Clean Hotel by the beach”

Mice beach to chill.

Escrito el 16 julio 2019

Dear Harris, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Respondida el 05 septiembre 2019
eRYA by SURIA Merang
9,2
Excepcional
HARRIS de Malasia
Viajero solo
Habitación Deluxe con 2 camas frente al mar
1 noche en julio de 2019

Peaceful and comfy hotel.”

Nice beach to chill.

Escrito el 16 julio 2019

Dear Harris, thank you for spending some time to review our property. Nothing makes us happier than receiving positive feedback from a satisfied guest. Every feedback and comments from guests will not be taken lightly and we will try our best to better ourselves in every aspect. We look forward to welcoming you again soon! Kind regards.

Respondida el 05 septiembre 2019
eRYA by SURIA Merang
4,0
YAM de Malasia
Familia con niños pequeños
Habitación Deluxe triple frente al mar
1 noche en julio de 2019

Dirty ,no choice but to stay one night to catch boat next day ”

Been visit this hotel once a year , and never improve in cleanliness .. bed sheet dirty , toilet stink . Towel got blood stain .Fridge is nightmare , rubbish corpse smell .

Escrito el 25 julio 2019

Dear Yam, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We hope that we will have the chance to welcome you again in the future. Kind regards.

Respondida el 20 agosto 2019
eRYA by SURIA Merang
6,8
Bueno
Shahril de Malasia
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en abril de 2019

Value for money”

Pros : 😊Spacious room come with basic needs 😊Swimming pool with additional of kids’ slide Cons : 🥴Less signboards to direct to Lobby from main road (confused) 🥴Room facilities are aged / older *Summary : With value of your pay, as overall, it is matched & worth.

Escrito el 04 mayo 2019

Thank you for taking the time to write about your recent experience with us. We appreciate your feedback and we are deeply disappointed that we are unable to meet your expectations. We are going to make sure that your feedback and comments are taken into consideration. We sincerely hope that we will have the opportunity to welcome you. Kind regards.

Respondida el 11 junio 2019
eRYA by SURIA Merang
3,6
David de Malasia
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en marzo de 2019

Sorry, not for me.”

When checking in, no bell hop service provided, 'there is a trolley over there we were told". No offer of assistance, so we struggled with the luggage and the 2 year old. thank God we were in a ground floor room. The room was OK but the choice of food in the restaurant was abysmal. No alcohol was either sold or permitted in the restaurant. We seemed to be the only people staying there, I am not surprised.

Escrito el 19 marzo 2019

Dear Mr McCaw, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We hope that we will have the chance to welcome you again in the future. Kind regards.

Respondida el 21 marzo 2019
eRYA by SURIA Merang
8,8
Excelente
nina de Malasia
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en febrero de 2018

worth to stay”

nothing to complaint with rm120 rate pernight inclusive breakfast. which to me was very reasonable. the room is large. the location is great surrounding with beautiful beach and mini lake. we had so much fun kayaking, playing football and fishing. there are so much activities you can do with family and friends. . all the staffs are helpfull especialy the male staff at the reception. and the lady staff shot a very nice pictures for us while kayaking. we had a great stay. for those who like to complaint so much. you should go to rm300 and above pernight hotel , so it worth to complaint with what you have paid.

Escrito el 04 febrero 2018

1. Dear ‘Nina’ , Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eryabysuria merang team, we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Respondida el 06 febrero 2018
eRYA by SURIA Merang
8,4
Excelente
Azman de Malasia
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en agosto de 2017

Short vacation”

Nice location, very near to the beach. Although not so big but the kids had a fun time both at the pool and the beach. Some of the room facilities have to recheck ie leaking aircond, broken power plugs. All in all, a nice place to go ..

Escrito el 04 septiembre 2017

Dear Azman, Warmest greeting from eRYAbySURIA. The management of eRYAbySURIA would like to take a moment to thank you for your selection of eRYAbySURIA as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, eRYAbySURIA

Respondida el 22 diciembre 2017
eRYA by SURIA Merang
8,0
Excelente
Jacqueline de Malasia
Viaje en pareja
Habitación Deluxe con 2 camas frente al mar
2 noches en marzo de 2017

Value lodgings in Merang”

Cheapest of starred hotels along this stretch of Tganu. Despite its age (showing), everything worked. A leaking basin was fixed pronto. Dont bother with the tv. But with miles of beach, sun, sea you could watch real life for once. Still there's 4G for those who must be connected at all times. I'd recommend for families and those who know what they're there for eg. chill, jump off to pulau, horse riding, and not simply waiting for the resort to deliver something for your pleasure, and that includes food.

Escrito el 24 marzo 2017

Dear Ms Jacquiline, Thank you for your valuable feedback. We are deeply sorry that you encountered some problems during your stay with us and have taken the necessary steps to address and rectify the issues raised. We apologize again for your previous experience with us and hope to welcome you again to our resort in future. We will do our utmost best to ensure that your next experience with us will be a better one. Thank you and regards Shaiful Azmi Resort Manager

Respondida el 18 abril 2017
eRYA by SURIA Merang
6,0
muhaini de Malasia
Familia con niños pequeños
Habitación Deluxe triple frente al mar en planta baja
1 noche en marzo de 2019

Por encima de la media”

less choice of breakfast menu. very limited!!!

Escrito el 18 julio 2019

Dear Muhaini, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We hope that we will have the chance to welcome you again in the future. Kind regards.

Respondida el 20 agosto 2019
eRYA by SURIA Merang
2,8
Kian de Malasia
Viajero de negocios
Habitación Deluxe con 2 camas frente al mar
1 noche en junio de 2019

Doesn't worth a star”

Toilet is dirty. Cockroaches are in the toilet and also the room. The bedsheets and pillow cover have yellow stain and blood stain on it. Wonder what is their house keeping doing. At night is like a haunted resort.

Escrito el 26 junio 2019

Thank you for taking the time to write about your recent experience with us. We appreciate your feedback and we are deeply disappointed that we are unable to meet your expectations. We are going to make sure that your feedback and comments are taken into consideration. We sincerely hope that we will have the opportunity to welcome you. Kind regards.

Respondida el 01 julio 2019
eRYA by SURIA Merang
6,4
Bueno
Ridzuan de Malasia
Familia con niños mayores
Habitación Deluxe con 2 camas frente al mar
2 noches en junio de 2018

Bueno”

Stayed two days breakfast was satisfactory, cleanliness was okay but a lot room for improvement, rooms were rather big. Parking was okay and the to reach the beach you need to walk about 50 meters from hotel.

Escrito el 10 diciembre 2018

Dear Mr Ridzuan, Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eRYAbySURIA Merang , we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.

Respondida el 13 diciembre 2018
eRYA by SURIA Merang
6,4
Bueno
nur de Malasia
Familia con niños pequeños
Habitación Deluxe cuádruple frente al mar en planta baja
1 noche en noviembre de 2018

Staff and Internet need to improve”

1. Staff too slow and need more practice looks like no experience in dealing with the registration and even check out, she did not know about the deposit money until we have to mention it for a few times. 2. No coverage of the internet in our room.

Escrito el 12 noviembre 2018

Dear Mrs Nur, Thank you for spending some time to write a review of your experience with us. We sincerely do apologize with regards to the issues and inconvenience that you mentioned. We are pleased to inform each issue has been taken into account and addressed by our team. We will endeavour to ensure that these issues will not repeat itself during your next stay. We hope to welcome you back on another occasion and to give us a chance to serve you better. Regards

Respondida el 12 noviembre 2018
eRYA by SURIA Merang
3,6
Baharuddin de Malasia
Familia con niños mayores
Habitación Deluxe con 2 camas frente al mar
1 noche en noviembre de 2018

A disappointing brief visit”

On arrival we were treated courteously and efficiently The walkaway / corridor to the guest rooms was sandy as if it had not been swept for some time . Breakfast was a disaster.Main dish fried rice was tasteless Members of my family abandoned breakfast after one bite. We checked out immediately after the abandoned breakfast. The check out was efficient and courteous. The photograph of the hotel found at the time of reservation does not resemble the faded hotel with the impression of being opened only for long weekends. Shame on you for being associated with such a skulduggery.

Escrito el 07 noviembre 2018

Dear Mr Baharuddin, We are very pleased to hear that you enjoyed your stay with is and are sorry to hear about the minor issues that you experienced during your stay. Please be informed that we are taking these issues seriously and will endeavour to ensure that it does not happen again. We are always grateful to receive feedback that will assist us in improving our services and facilities. We look forward to welcoming you again soon! Sincerely

Respondida el 07 noviembre 2018
eRYA by SURIA Merang
6,8
Bueno
Sonia de Vietnam
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en octubre de 2018

Bueno”

We only stayed here one night on our way to Redang Island. Decent rooms but dusty. Nice hotel but too quiet, nothing much nearby. Pool could be nice, but no chairs whatsoever. Restaurant food was Ok, but we were the only ones having dinner there. Beach is nice but again no chairs or shade. Facilities could be pretty but are run down. Staff in reception was trying to be helpful but did not speak English clearly. To sum up, everything has a "but".

Escrito el 22 octubre 2018

Dear Mrs Sonia, Thank you for taking the time to write a review of your stay with us and the valuable feedback given. We are sorry to hear about your less than satisfactory experience and the inconvenience caused. Kindly note that we improve what was commented upon We hope that we will have the chance to welcome you again in the future. Kind regards.

Respondida el 24 octubre 2018
eRYA by SURIA Merang
4,8
Florina de Alemania
Familia con niños pequeños
Habitación Deluxe con 2 camas frente al mar
1 noche en septiembre de 2018

Okay for one night”

it was our 2nd time there. a little better this time. We used it just to sleep and get the boat to Lang Tengah the next morning. there is lots of mosquito in the room (we killed about 20 in 5min). they sprayed, but then you have the chemicals... breakfast is very basic, at least there was something, not like last time. pool looked not as green as last time. sheets and towels still dirty.

Escrito el 12 octubre 2018

Dear Mrs Florina, Thank you for spending some time to write a review of your recent stay with us. We value your feedback and are disappointed to hear that our services failed to meet your requirements. You have our sincerest apology for the predicament caused by the issue and we hope to see you again soon! Kind regards

Respondida el 15 octubre 2018
eRYA by SURIA Merang
8,8
Excelente
Nur de Malasia
Viaje en grupo
Habitación Deluxe triple frente al mar en planta baja
1 noche en octubre de 2018

Passable”

- I booked 4 triple rooms (ground floor facing the sea) - Breakfast was somewhat ok - bed comfy was comfy and it has mini fridge in the room - one of the room air cond problem Cons: - pool was dirty and - packed with children and parents

Escrito el 11 octubre 2018

Dear Mrs Nur, Thank you for taking the time to write about your recent experience with us. We appreciate your honest feedback and are deeply disappointed that during the opportunity given to us, we were unable to meet your expectations. We will ensure that your feedback and comments are actioned upon and these issues are avoided moving forward. We sincerely hope that we will have the opportunity to welcome you back for a better experience with us.

Respondida el 15 octubre 2018
eRYA by SURIA Merang
4,4
ahammad de Malasia
Viaje en grupo
Habitación Deluxe con 2 camas frente al mar
1 noche en junio de 2019

Property is not maintained”

Bathroom was stinking. We can find cockroaches and lizards freely moving.The property is in some remote place

Escrito el 16 junio 2019

Thank you for taking the time to write about your recent experience with us. We appreciate your feedback and we are deeply disappointed that we are unable to meet your expectations. We are going to make sure that your feedback and comments are taken into consideration. We sincerely hope that we will have the opportunity to welcome you. Kind regards.

Respondida el 01 julio 2019
eRYA by SURIA Merang
12345
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