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Grand Mercure Shanghai Century Park
Habitación Doble Superior - 2 camas - Habitación Grand Mercure Shanghai Century Park
Vestíbulo Grand Mercure Shanghai Century Park
Vestíbulo Grand Mercure Shanghai Century Park
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Grand Mercure Shanghai Century Park

1199 Ying Chun Road, Lujiazui and New Int'l Expo Center Pudong, Shanghái, China, 200135 - EN EL MAPA
Wifi gratis
EN EL MAPA
Lugares de interés populares
Centro de Financiación Mundial Shanghai 5,1 km
Shanghai Tower 5,3 km
Torre Perla Oriental 6,0 km
The Bund (Wai Tan) 6,8 km
Jardín Yu Yuan 6,9 km
Nanjing Lu (Nanjing Road) 7,8 km
Museo de Shangai 8,1 km
Former French Concession 8,4 km
Shanghai Disneyland 13,6 km
Zhujiajiao Ancient Town 49,8 km
Lugares de interés cercanos
Museo de Arte Moderno Zendai 690 m
Century Park 700 m
Zhengda living museum Store (Yang Gao road) 720 m
Club de Golf Shanghai Qiaotai 990 m
Fangdian Road 1,1 km
CP Lotus 1,3 km
PSB (Oficina de Seguridad Pública) 1,4 km
Estación de metro Middle Yanggao Road 1,4 km
Pudong New Area 1,5 km
Kerry Parkside 1,6 km

8,2

Excelente

Valoración de la ubicación

Ubicación excelente
Hygiene Plus
Bienestar
Este establecimiento ha seleccionado y certificado las siguientes medidas higiénicas.Más información
Medidas de seguridad
Personal entrenado en protocolos de seguridad
Ver todos los servicios
Equipo preventivo
desinfectante de manos
mascarillas gratis
Salud y servicio médico
botiquín
personal médico/de enfermería de guardia
  • Traslado al aeropuerto

  • Wifi gratis en las habitaciones

  • Cambio de divisas

  • Sauna

  • Sauna de vapor

Muchos otros viajeros están buscando en tus mismas fechasSe está reservando un alojamiento en Shanghái cada 1 minutos en Agoda.com
Calidad-precio7,6
Distancia al centro de la ciudad8 km
Valoración de la ubicación8,2
Aeropuerto más cercanoAeropuerto Internacional de Shanghai Hongqiao (SHA)
Distancia al aeropuerto21,9 km

Habitaciones disponibles en Grand Mercure Shanghai Century Park

Excelente
Comodidad y calidad de la habitación
8,1
Premier Suite With 1 King Bed
...
  • Tamaño de la habitación: 50...
  • Vistas: a la ciudad
  • 1 cama extragrande
Indica fechas para ver precios
Habitación Doble Superior - 2 camas (Superior Twin bed)
...
  • Tamaño de la habitación: 36...
  • Vistas: a la ciudad
  • 1 cama extragrande & 2 cama...
Indica fechas para ver precios
Deluxe
...
  • Tamaño de la habitación: 40...
  • Vistas: a la ciudad
  • 2 camas individuales o 1 ca...
Indica fechas para ver precios
Suite Business (Business Suite)
...
  • Tamaño de la habitación: 52...
  • Vistas: a la ciudad
  • 1 cama doble
Indica fechas para ver precios
Premier Deluxe
...
  • Tamaño de la habitación: 50...
  • Vistas: a la ciudad
  • 2 camas individuales o 1 ca...
Indica fechas para ver precios
Habitación King Executive (Executive Room King)
...
  • Tamaño de la habitación: 36...
  • Ducha y bañera
  • 1 cama extragrande
Indica fechas para ver precios
Premier Deluxe twin (Premier Deluxe Twin)
...
  • Tamaño de la habitación: 25...
  • No fumadores
  • 2 camas individuales
Indica fechas para ver precios
Habitación Executive con 2 camas y acceso al Lounge (Twin Executive Room with Lounge Access)
...
  • Tamaño de la habitación: 36...
  • Ducha y bañera
  • 2 camas individuales
Indica fechas para ver precios
Deluxe 2 camas individuales (Deluxe 2 Single beds)
...
  • Tamaño de la habitación: 36...
  • Vistas: a la ciudad
  • 2 camas dobles pequeñas
Indica fechas para ver precios
Deluxe Twin Room
...
  • Tamaño de la habitación: 36...
  • Ducha y bañera
  • 2 camas individuales
Indica fechas para ver precios

Preguntas frecuentes

¿A qué horas son el check-in y check-out en Grand Mercure Shanghai Century Park?

El check-in se realiza a partir de las 12:00 y el check-out es hasta las 12:00. Puede solicitar check-in temprano o check-out tarde durante su reserva, pero está sujeto a disponibilidad. El check-in y check-out fuera del periodo designado podría comportar un suplemento. Hotel ofrece servicio de consigna de equipajes antes del check-in y después del check-out. La recepción está siempre abierta, de día y de noche.

¿Cómo se llega a Grand Mercure Shanghai Century Park?

Es fácil llegar a Grand Mercure Shanghai Century Park desde el aeropuerto. De hecho, puede reservar su traslado del aeropuerto con antelación, por un cargo adicional de 800 CNY. Utilice la sección «Cuéntanos qué necesitas» en la página de la reserva para informar a hotel de que necesita un traslado. Ellos se pondrán en contacto con usted a través del servicio de mensajería de Agoda. Su estancia en Grand Mercure Shanghai Century Park incluye fácil acceso a los barrios cercanos al alojamiento gracias al cómodo servicio de traslados que ofrece hotel. Para aquellos huéspedes que lleguen en su propio coche, Grand Mercure Shanghai Century Park dispone de aparcamiento interno para su comodidad. Si está buscando una manera de moverse por Shanghái con transporte privado, hotel puede gestionar alquiler de vehículos para usted.

¿Grand Mercure Shanghai Century Park ofrece desayuno?

Despierta con un buen desayuno bufé en Grand Mercure Shanghai Century Park. El desayuno está disponible para adultos con un suplemento de 132 CNY si no están incluidos en el precio de la habitación. Puedes ahorrar en tu desayuno con Agoda reservando una habitación con desayuno. De esta manera el precio suele ser menos que contratándolo directamente en hotel.

¿Qué opciones de restaurante ofrece Grand Mercure Shanghai Century Park?

Grand Mercure Shanghai Century Park dispone de 4 restaurantes para tu comodidad.

¿Se pueden organizar eventos especiales en Grand Mercure Shanghai Century Park?

Ofrecen servicio de equipo audiovisual para que tu evento vaya sobre ruedas.

¿Cuál es la política de humos en Grand Mercure Shanghai Century Park?

Grand Mercure Shanghai Century Park no permite fumar en ninguna de sus habitaciones, pero permite fumar en las áreas designadas.

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Posición del alojamiento|Comparado con 2673 alojamientos de Shanghái
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Valoración de la comodidad de la habitación
8,1/10
Valoración de precio más bajo
Valoración de limpieza
8,3/10
Valoración de la ubicación
8,2/10
Mejor que el
95
%
de los alojamientos en Shanghái
Mejor que el
94
%
de los alojamientos en Shanghái
Mejor que el
91
%
de los alojamientos en Shanghái
Mejor que el
90
%
de los alojamientos en Shanghái
Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

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Valoración general:

8,0

Puntuación
780 opiniones
Estado/limpieza del hotel
8,3
Servicios
7,8
Ubicación
8,2
Leer todas las opiniones >
Más sobre Grand Mercure Shanghai Century Park

Más sobre Grand Mercure Shanghai Century Park

Ubicado en Nuevo Centro Internacional de Exposiciones-Pudong, Grand Mercure Shanghai Century Park es el lugar perfecto para recorrer Shanghai y sus alrededores. Desde aquí, los huéspedes pueden disfrutar de un fácil acceso a todo lo que ofrece la animada ciudad. Este alojamiento tiene un encanto único formado por su cuidado ambiente informal y su proximidad a Thumb Plaza, The ocean Plaza, Museo de Arte Moderno Zendai.

En Grand Mercure Shanghai Century Park, el excelente servicio y las fantásticas instalaciones harán de tu estancia una experiencia inolvidable. El establecimiento ofrece servicio de habitaciones 24h, Wi-Fi gratis en las habitaciones, servicio de recepción 24h, acceso para discapacitados, Wi-Fi en zonas comunes para el confort y la comodidad de los huéspedes.

Todas las habitaciones cuentan con una amplia variedad de servicios. Muchas de ellas disponen de televisión de pantalla plana, teléfono en el baño, moqueta, espejo, pantuflas para que los huéspedes se encuentren como en casa. Tanto si eres un adicto al deporte o sólo estás buscando una manera de desconectar después de un día intenso, podrás encontrar servicios a tu medida, como gimnasio, sauna, piscina al aire libre, spa, masajista, en este establecimiento. Sea cual sea el motivo para visitar Shanghai, Grand Mercure Shanghai Century Park es el lugar perfecto para una escapada emocionante y excitante.

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Los servicios/instalaciones más comentados.

Servicio de limpieza

11 menciones

Desayuno

8 menciones

Taxi

8 menciones

Restauración

7 menciones

Ofrecen

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Distancias e información imprescindible

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Restauración

Restaurantes en el alojamiento

普西尼餐厅
Cocina:Americana
Menú:Bufet, A la carta

¿Qué hay cerca?

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Política de huéspedes del alojamiento

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Algunos datos interesantes

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Comunicados del alojamiento

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Valoraciones de huéspedes sobre Grand Mercure Shanghai Century Park

Ofrecido por viajeros reales de Agoda
Estado/limpieza del hotel8,3
Servicios7,8
Ubicación8,2
Confort y calidad de la habitación8,1
Servicios7,9
Calidad-precio7,6
Puntuación alta para Shanghái
Valoración
9+ Excepcional (40)
8-9 Excelente (50)
7-8 Muy bueno (91)
6-7 Bueno (23)
<6 Por debajo de las expectativas (30)
Momento del año
Mar - May (56)
Jun - Ago (69)
Sep - Nov (74)
Dic - Feb (35)
¡Que no se te escape!Se está reservando un alojamiento en Shanghái cada 1 minutos en Agoda.com
Todos los viajeros (366)
Todos los tipos de habitación
Todos los idiomas

Mostrar opiniones que mencionan 

Mostrando 234 comentarios de huéspedes verificados
12345
9,0
Excepcional
Axel de España
Viajero de negocios
Deluxe
4 noches en julio de 2013

Muy buen hotel para viaje de Negocios”

Desayuno, vistas, habitaciones

El hotel estuvo muy bien. Gran desayuno, buen gimnasio y piscinas, grandes habitaciones y buenas vistas desde el bar de la planta 20.

Escrito el 29 julio 2013

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8,8
Excelente
Rayner de Singapur
Viajero de negocios
Habitación Doble Superior - 2 camas
3 noches en marzo de 2019

Nice hotel with a good location”

Was in town for a trade show. Literally a straight road down to the Expo. Lots of food options nearby. Location was great if you're intending to head down to the Expo. Hotel was nice and clean. Room was spacious and toilet worked well.

Escrito el 22 marzo 2019

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Dear Rayner Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 25 marzo 2019
Grand Mercure Shanghai Century Park
7,2
Muy bueno
Cornelis de Países Bajos
Viajero de negocios
Deluxe 2 camas individuales
3 noches en abril de 2019

Muy bueno”

excellent located for visitors to the Shanghai New Exhibition Center, 20 minutes walking or just 5 minutes by taxi.. many restaurants located around the Hotel with many choices. Breakfast in the Hotel was not special but okay, Rooms are fine.

Escrito el 23 abril 2019

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Dear Cornelis Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding our breakfast, we will increase the food variety and improve our service, and also we will have a new all day dinning restaurant soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 25 abril 2019
Grand Mercure Shanghai Century Park
8,8
Excelente
Guat de Singapur
Viajero de negocios
Habitación King Executive
1 noche en enero de 2018

Great service, spacious room”

Great service from front desk and concierge. I've stayed in the same location under a different management previously and service deteriorated. I'm pleased to see this great improvement this time round. However, food at breakfast can be improved.

Escrito el 30 enero 2018

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Dear Guat Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards our food at breakfast, please rest assure that our Executive Chef are taking appropriate measures to ensure it is improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 08 noviembre 2018
Grand Mercure Shanghai Century Park
8,8
Excelente
SUMONRAT de Tailandia
Viajero de negocios
Habitación Doble Superior - 2 camas
1 noche en agosto de 2017

Good place but very slow both check-in and check-out”

The room was just renovated, full facility and clean. There were many choices for breakfast and the staff work with service mind. However, all front staff should be re-trained to provide customer the faster services. It took at least 20 mins to get our key room and it went the same when we checked out. 3-4 more persons were waiting in the line at that time. There are many restaurants and some convenience store around the hotel. Shopping place is right next to the place. But it is far from the railway station.

Escrito el 05 septiembre 2017

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Dear Sumonrat, Thanks for your kind comments, We will try to improve our receptionists efficiency and train them again. Thanks. King GONG Asst.Front office manager

Respondida el 16 mayo 2019
Grand Mercure Shanghai Century Park
9,0
Excepcional
Yew de Malasia
Viajero de negocios
3 noches en noviembre de 2014

Trapped in Shanghai but pleasant stay”

Room, location and staff

Radisson Blu Pudong Century Park was my home away from home for 8 days. On the first day I left my bags with my notebook, documents and passport in the taxi. The hotel staff especially Mr Yang, Chief Concierge came to my rescue. They tried all they could to call the taxi companies on recovering my lost bag. Despite my unfortunate incident, I had a truly memorable stay here in Radisson Blu Pudong Century Park. The rooms are clean with the right temperature, the lightings were nice, ample water with great TV programs to pass my days. Apart from that the hotel is situated near Carrefour, Uniqlo, Zara and plenty of restaurants and Starbucks within walking distance. Metro station is a bit far - approximately 20 minutes walk but the weather in November was just nice for long walks. Breakfast in the hotel is plentiful with huge varieties. If I were to come back to Shanghai, I will definitely come back to Radisson Blu Pudong. Thank you everyone at Radisson Blu Pudong Century Park for making my stay a great one.

Escrito el 21 noviembre 2014

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Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

Respondida el 16 mayo 2019
Grand Mercure Shanghai Century Park
8,0
Excelente
Guat de Singapur
Viajero solo
Deluxe
2 noches en agosto de 2014

Good location, spacious room”

Good location, spacious room, good cleanliness

I stay at Radisson Blu whenever I go to Shanghai. Main reason is the location. It's next to Thumb plaza and dining places/supermarket is within walking distance. Spacious rooms. However, most of the service staff do not put on a smile on their faces though they were not busy. But I must compliment Leon from the concierge. He's the only person who smiles and attend to you professionally.

Escrito el 28 agosto 2014

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9,0
Excepcional
Shirley de Singapur
Viajero de negocios
Deluxe
4 noches en septiembre de 2012

Good size modern room in superb location!”

Spacious single bed, nice big couch, free wifi

Hotel is only 15mins away from SNIEC, great for business travellers who need to visit exhibitions at the fairground in Pudong. Within walking distance to hotel are many restaurants and eating places, entertainment outlets and pubs. Shopping outlets such as Carrefour and Watsons. Those with tired feet have spoilt for choice foot massages outlets. Radisson Blu Hotel Pudong Century Park is my preferred hotel for every of my business trip to Pudong.

Escrito el 01 octubre 2012

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Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service. Looking forward to serve you next time King GONG Asst.Front office manager

Respondida el 16 mayo 2019
Grand Mercure Shanghai Century Park
8,0
Excelente
TENG de Malasia
Viajero de negocios
Deluxe
1 noche en junio de 2010

Nice Neighbourhood & Good Service”

1. Staffs service is good. 2. Convenient stores such as Carrefour just nearby. 3. Beside a shopping mall. 4. Easy to get food, local & international. 5. Superb breakfast.
A bit far away from city center.

Good location. Situated just beside a shopping mall. A lot of shops in the mall including a hypermarket Carrefour. Many restaurant in and around the mall serving different type of foods from local Shanghainese food to Szechuan, Beijing, Thai, Japanese, Cantonese to western delicacies. If you find going outside is a hasle, there are 3 good restaurant in the hotel itself. Going around by taxi is convenient. Breakfast is superb.

Escrito el 21 junio 2010

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5,6
Adam de Nueva Zelanda
Viajero de negocios
Habitación Doble Superior - 2 camas
3 noches en noviembre de 2018

Great Location but terrible hotel”

So I checked in for 3 nights for Bauma expo the hotel was dirty, terrible food and breakfast with cheap looking decor, the spa is a brothel on level 2 and hookers loiter the lobby at night.. what pissed me off more was the fact the room was 29degrees they say during winter they turn Airconditioning off will never stay here again

Escrito el 30 noviembre 2018

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Dear Adam Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 04 diciembre 2018
Grand Mercure Shanghai Century Park
7,2
Muy bueno
william de Estados Unidos
Viajero de negocios
Deluxe Twin Room
3 noches en septiembre de 2018

All ok except...”

They print your credit card number (in full) on a full page receipt. This is a huge security risk. What was ironic was the lady at the front desk sternly suggested i get a pin for my credit card ahead of me realzing and complaining about the printing issue.

Escrito el 22 septiembre 2018

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Dear William We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards of credit card number was printed into the receipt, actually we have contacted bank and our IT team, in terms of them, hotel would not print any full credit card number in our receipt except the credit card pre-authorization receipt which is bank requirement and the same with all other hotels in Shanghai. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 08 noviembre 2018
Grand Mercure Shanghai Century Park
4,4
nabil de Australia
Viajero de negocios
Deluxe Twin Room
6 noches en mayo de 2019

Unhappy ”

I left a mobile phone power pack in my room and until now no one from the hotel has contacted me to advise so. Very dishonest staff.

Escrito el 21 mayo 2019

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8,0
Excelente
Angelo
Viajero de negocios
Deluxe Twin Room
2 noches en mayo de 2019

Muy bueno”

The hotel is under renewal, but the noise is not great .

Escrito el 29 mayo 2019

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Dear Angelo Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our hotel renovation will be completed soon and we will provide better room and facilities to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 29 mayo 2019
Grand Mercure Shanghai Century Park
8,0
Excelente
CHOY de Malasia
Viajero de negocios
Habitación Doble Superior - 2 camas
3 noches en febrero de 2019

Clean and Comfortable Hotel”

Had a good stay at the hotel. only complain is the quality of breakfast that is not up to usual standard.

Escrito el 19 febrero 2019

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Dear CHOY Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that our breakfast quality did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 21 febrero 2019
Grand Mercure Shanghai Century Park
5,6
Yin de Malasia
Viaje en pareja
Habitación Doble Superior - 2 camas
4 noches en enero de 2018

short gateway ”

hi there, i see that there are rooms for improvement for your hotel. Firstly, front desk/conceirge/reception doesnt seem to be very well verse with the tour agent that the hotel tie up with. I have purchased a tour via hotel to Suzhou. on that morning, i asked again where should i meet the tour guide. no one seems to be able to answer my questions, even after 30 mins. and all i was answered was - i was not in-charge of this. (look pretty silly on them) Next, double standard service. One night, i called up to the spa to check out the price, i was explained via the phone. The following day, My husband called to confirm on the price, however instead of confirming the price, they send a lady up to our room knocking on the door asking us to allow her in for her to explain the SPA service which sounded rather doggy as it was already close to midnight. we didnt allow her in and asked her to call back from the SPA. Hence we obviously didnt not take up the spa service.

Escrito el 05 febrero 2018

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Dear Yin Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

Respondida el 08 noviembre 2018
Grand Mercure Shanghai Century Park
7,2
Muy bueno
JAE de Corea del Sur
Viajero de negocios
Habitación Doble Superior - 2 camas
1 noche en febrero de 2017

Good facilities, nice room but not easy to access”

It was Radisson Blu Hotel in the past and changed their name. So we were confused to know it at first time and taxi driver didn't know where it is. and not easy to access Metro from hotel. Hotel itself is not bad with nice room, good staffs but their room rate must be down a little bit for their quality.

Escrito el 28 febrero 2017

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Dear JAE Thank you for staying at Grand Mercure Shanghai Century Park and appreciate that you like our hotel room and staffs service. We have already informed the relate taxi company and changed the hotel name in the map of Shanghai, therefore, the taxi driver are aware of our hotel name and address. Once again, thank you very much for your feedback. We look forward to welcoming back in the near future. Yours sincerely Dennis Hu Hotel Manager

Respondida el 15 noviembre 2019
Grand Mercure Shanghai Century Park
8,4
Excelente
Surangpaitoon de Tailandia
Viajero de negocios
2 noches en noviembre de 2016

Ideal location”

Its the ideal location. Not far from the expo. Many restaurant near by. Fantastic area. Good and easy to access to the bound. How is nice and clean. The bed is very comfortable. Internet is very fast.

Escrito el 04 diciembre 2016

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Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

Respondida el 16 mayo 2019
Grand Mercure Shanghai Century Park
6,8
Bueno
CHUN de China
3 noches en agosto de 2016

Not like a 5 star hotel”

Disappointing reception service. Takes a longtime to handle upgrade service. Pick up others inquiry while servicing me. And let me wait for more than 10 mins. Awful reception staffs. Not only one staff but whole team.

Escrito el 24 agosto 2016

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6,8
Bueno
CHUN de China
Viajero de negocios
2 noches en agosto de 2016

Terrible receptionist service ”

Takes long time to solve a simple problem. Pick up others inquiry while servicing me. Not professional manner. Completely not like a 5 stars hotel. Remark : Not individual reception but the whole team. Terrible experience.

Escrito el 21 agosto 2016

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8,0
Excelente
Loganathan de India
Viaje en pareja
1 noche en agosto de 2016

Good Stay”

My wife and I stayed for a night. The room is of good size and the location is great, many food and shopping options right next door. Plenty of taxis and the staff were good too. Overall a nice stay and would not mind using it as long as the price is right.

Escrito el 11 agosto 2016

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Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

Respondida el 16 mayo 2019
Grand Mercure Shanghai Century Park
12345
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