Grand Mercure Shanghai Hongqiao

No. 369 Xian Xia Road, New Hongqiao Commercial Center and Changning, Shanghái, China, 191, 200336
Grand Mercure Shanghai Hongqiao
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Habitación Superior con 1 cama extragrande  Grand Mercure Shanghai Hongqiao
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7,6
Muy bueno
/10
( 1564 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,0
Excelente
Valoración de la ubicación
Ubicación excelente
Aparcamiento
GRATIS
  • Templo del Buda de Jade6,1 km
  • Xintiandi7,7 km
  • Museo de Shanghái7,85 km
  • Plaza del Pueblo8 km
  • Jardín Yu Yuan9,43 km
  • The Bund (Wai Tan)9,67 km
  • Torre Jin Mao10,45 km
  • Torre Perla Oriental10,56 km
  • Shanghái World Financial Center10,71 km
  • Parque Disneyland de Shanghái25,78 km
  • Destacados y valoraciones

    Hotel de 4.5-star
    Wifi gratis
    Reputación excepcional
    Un 93 % nos recomendaría a un amigo
    Servicio muy bueno
    7,8 valoración de servicio
    Limpieza muy buena
    7,7 valoración de limpieza
    Comodidad muy buena
    7,7 valoración de calidad de la habitación
    • Transporte público a 800 m

    • Traslado al aeropuerto

    • Cambio de divisas

    • Wifi gratis en las habitaciones

    • Aire acondicionado

    Más barato que el 97 % de los alojamientos en Shanghái en las últimas 24 horas.Comparado con 6853 alojamientos de Agoda en Shanghái durante varias fechas
    Calidad-precio7,5
    Distancia al centro de la ciudad2 km
    Valoración de la ubicación8,0
    Aeropuerto más cercanoAeropuerto Internacional de Shanghai Hongqiao (SHA)
    Distancia al aeropuerto6,9 km

    Habitaciones disponibles en Grand Mercure Shanghai Hongqiao

    7,7
    Muy buena
    Comodidad y calidad de la habitación
    Suite de 2 dormitorios (2 Bedroom Suite)
    Suite de 2 dormitorios (2 Bedroom Suite)
    ...
    • Tamaño de la habitación: 12...
    • Vistas: a la ciudad
    • 1 cama extragrande & 2 cama...
    Indica fechas para ver precios
    Suite Junior con 1 cama extragrande (Junior Suite 1 King Bed)
    Suite Junior con 1 cama extragrande (Junior Suite 1 King Bed)
    ...
    • Tamaño de la habitación: 11...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Junior Suite
    Junior Suite
    ...
    • Tamaño de la habitación: 60...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Deluxe con cama extragrande (Deluxe king bed room)
    Habitación Deluxe con cama extragrande (Deluxe king bed room)
    ...
    • Tamaño de la habitación: 41...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Executive (Executive Room)
    Habitación Executive (Executive Room)
    ...
    • Tamaño de la habitación: 45...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Superior con 2 camas individuales (Superior Room 2 Single Beds)
    Habitación Superior con 2 camas individuales (Superior Room 2 Single Beds)
    ...
    • Tamaño de la habitación: 45...
    • Vistas: a la ciudad
    • 2 camas individuales
    Indica fechas para ver precios
    Habitación Superior con 1 cama extragrande  (Superior Room 1 King Bed )
    Habitación Superior con 1 cama extragrande (Superior Room 1 King Bed )
    ...
    • Tamaño de la habitación: 38...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Suite de 2 dormitorios (2 Bedroom Suite)
    Suite de 2 dormitorios (2 Bedroom Suite)
    ...
    • Tamaño de la habitación: 80...
    • Vistas: a la ciudad
    • 1 cama doble
    Indica fechas para ver precios
    Habitación Deluxe con 1 cama extragrande (Deluxe King Bed)
    Habitación Deluxe con 1 cama extragrande (Deluxe King Bed)
    ...
    • Tamaño de la habitación: 41...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Deluxe doble (Deluxe Double Room)
    Habitación Deluxe doble (Deluxe Double Room)
    ...
    • Tamaño de la habitación: 41...
    • Terraza / balcón
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 6853 alojamientos de Shanghái
    Ver todas las puntuaciones
    Valoración del tamaño de la habitación
    67 sqm.
    Valoración de la comodidad de la habitación
    7.7/10
    Valoración de precio más bajo
    Valoración de la ubicación
    8.0/10
    Más grande que el
    99
    %
    de los alojamientos en Shanghái
    Mejor que el
    97
    %
    de los alojamientos en Shanghái
    Mejor que el
    97
    %
    de los alojamientos en Shanghái
    Mejor que el
    96
    %
    de los alojamientos en Shanghái
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Grand Mercure Shanghai Hongqiao

    Más sobre Grand Mercure Shanghai Hongqiao

    Resumen

    Ocultar

    Los servicios/instalaciones más comentados.

    Servicio de limpieza
    16 menciones
    Desayuno
    11 menciones
    Taxi
    6 menciones
    Internet
    5 menciones

    Ofrecen

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    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Restauración

    Restaurantes en el alojamiento

    岚亭自助餐厅
    Cocina:Americana
    Menú:Bufet, A la carta

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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    Política de huéspedes del alojamiento

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    Algunos datos interesantes

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    Novedades

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    Valoraciones de huéspedes sobre Grand Mercure Shanghai Hongqiao

    Valoración total
    7,6
    Muy bueno
    Basado en 1564 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (985)Opiniones de Booking.com (579)
    Valorado a través de Agoda7,6
    /
    10
    Estado/limpieza del hotel7,7
    Servicios7,4
    Ubicación8,0
    Confort y calidad de la habitación7,7
    Servicios7,8
    Calidad-precio7,5
    Puntuación alta para Shanghái
    Valoración
    9+ Excepcional (96)
    8-9 Excelente (150)
    7-8 Muy bueno (264)
    6-7 Bueno (141)
    <6 Por debajo de las expectativas (107)
    Momento del año
    Mar - May (152)
    Jun - Ago (201)
    Sep - Nov (208)
    Dic - Feb (197)
    Todos los viajeros (985)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 758 comentarios de huéspedes verificados
    12345
    10,0
    Excepcional
    Maggie de Hong Kong
    Familia con niños mayores
    3 noches en octubre de 2013

    Splendid Breakfast, nice view and staff”

    The city view of the room is wonderful, can even see Hongqiao Airport if the weather is good. International customers. Very efficient check-in and out.

    We were staying in a double bed room on 19/F. The city view of the room is wonderful and can even see Hongqiao Airport from the room if the weather is good. The room was clean and spacious, with washer, electric cooker and microwave (but without any cooking utensils...). The buffet breakfast was american and Japanese style and very delicious. Staff are friendly and helpful. Filipino singers in the lounge at night.

    Escrito el 17 octubre 2013
    8,0
    Excelente
    Claus de Alemania
    Viajero de negocios
    2 noches en diciembre de 2012

    Nice rooms with kitchenet and laundry maschine”

    International standard

    It is a little bit difficult to find and a proper preparation would have spared some taxi cost and time form Pungdong Airport. Check in was fast and the room is with kitchenet. The breakfast is really a hit and I liked the srvice very much. I should have stayed longer to enjoy the place even if the bar has its price.

    Escrito el 12 diciembre 2012
    9,3
    Excepcional
    Chawalit de Tailandia
    Viajero solo
    1 noche en noviembre de 2012

    Good location in Hongqiao are”

    Nice, clean and spacious room

    The room is clean, well maintained and unexpectedly big to me. The counter service staff is friendly and speak English fluently and also very helpful. There are some kitchenware such as electric hot plate and a washing machine.

    Escrito el 13 noviembre 2012
    9,0
    Excepcional
    Sung de Hong Kong
    Viajero de negocios
    5 noches en octubre de 2012

    Very good location and conveniece”

    Clean and excellent service and competitive price

    The location of the hotel is a very convenient. Nearby restaurants and 24*7 convenience store. The front desk staff are very helpful and polite. The room is very big and clean. It is surprise to me, there is a very new washing machine inside the hotel room. During my stay of 5 nights, I can clean up my clothes and stuff without using hand.

    Escrito el 29 octubre 2012
    9,3
    Excepcional
    CHUONG de Malasia
    Viajero de negocios
    1 noche en septiembre de 2012

    Nice Friendly Hotel”

    Clean and well layout room.

    This is the first time I stayed in this hotel. I like the hotel's atmosphere and location. I arrived in the morning and was pleasantly surprised that my room is ready and I could check in immediately. The staff is efficient & friendly. I had choosen this hotel because my Shanghai friend lives within Hongqiao district. We met in the hotel and he brought me to a street which has many nice shops & restaurants about 2 blocks away. Although I only stayed for 1 night in Shanghai I will definitely come back and stay in this hotel again. Next time I will spend sometime exploring the surrounding of this hotel as I am quite sure it will be pleasant.

    Escrito el 22 septiembre 2012
    9,0
    Excepcional
    Lachlan de Australia
    Familia con niños pequeños
    1 noche en julio de 2012

    Beautiful Hotel”

    Friendly & helpful staff, clean, modern

    loved our stay at grand mecure. staff were very welcoming from the first person who greets you at the door to house keeping who set up a baby cot for us very last minute. enjoyed dinner in the hotel - i ate of the al carte menu, but many people were there for the seafood buffet dinner. couldn't be more impressed with the service and would highly recommend staying here

    Escrito el 25 julio 2012
    8,0
    Excelente
    Tjin de Indonesia
    Viaje en grupo
    3 noches en mayo de 2012

    Great hotel but localed far from we expected”

    Nice clean room

    The whole experience in the hotel was great -clean room, friendly services, etc. No complain. The only thing we disagree is it turns out that the hotel is located quite a distance from my the places I was about to visit. (I should have chosen Mercure Huangpu). Nevertheless my stay in this Mercure was still enjoyable as I had the chance to experience the other Mercure.

    Escrito el 10 junio 2012
    8,7
    Excelente
    Alain de Francia
    Viajero de negocios
    4 noches en marzo de 2012

    Classy hotel with all comforts ”

    Comfort, service, location, classy

    located near hongqiao airport and hongqiao station, the hotel is hightly recommanded to business travellers who have to take plane or train during the rush hours but without the traffic jams of shanghai. the rooms are very comfortable and i appreciated to have at my disposal washing machines, iron and iron board so i can take care of my own laundry. too bad the breakfast is not included in the packs though...

    Escrito el 26 marzo 2012
    9,3
    Excepcional
    KEN de Japón
    Viajero de negocios
    1 noche en febrero de 2012

    Good Location”

    5 Star facility

    i could have stayed relax and comfortable here. speedy response for the adaptor to use pc and easy connection to internet. easy cook for microwave, big size of bath, health meter to check the weight condition, personal bar so great. like to stay again. recommend for long stay also.

    Escrito el 16 febrero 2012
    8,4
    Excelente
    adil de Indonesia
    Viajero de negocios
    Habitación Superior con 2 camas individuales
    1 noche en diciembre de 2018

    Hh”

    Hh

    Escrito el 21 diciembre 2018
    8,0
    Excelente
    Gagandeep de Singapur
    Viajero de negocios
    Habitación Executive
    4 noches en noviembre de 2018

    Good hotel, great food!”

    Had a good time here. The rooms are spacious, but a little run down. Breakfast is quite nice.

    Escrito el 04 diciembre 2018

    Dear Agoda guest Gagandeep, We sincerely appreciate you taking the time to send us your feedback, we hope to have the pleasure to welcome you again. Grand Mercure Shanghai Hongqiao

    Respondida el 07 diciembre 2018
    Grand Mercure Shanghai Hongqiao
    9,2
    Excepcional
    Clarissa de Hong Kong
    Viajero de negocios
    Habitación Superior con 1 cama extragrande
    2 noches en agosto de 2018

    Quite charming”

    I selected this hotel purely based on its location in walking distance to the office of my client. My expectation were moderate based on the reviews by other travellers . And I was so very positively surprised! At my arrival I was greeted by very friendly staff and the gentleman at the check in counter said the magic words: "we would like to upgrade you". The " apartment" I stayed in was not only very spacious but it also was well appointed and equipped with a kitchen (espresso machine and washing machine), clean, pretty, had a lovely view over the roofs of Shanghai, etc. And the staff was delightful in every single interaction! I would have liked to stay longer and that is not something I say easily... I have been living in Shanghai for over 23 years and only started to stay in hotels for the last 2 years after we gave up our apartment. Obviously Hongqiao is not the city centre but if you are staying in this part of town, the Grand Mercure is a great option.

    Escrito el 30 agosto 2018
    3,6
    TienChi de Taiwán
    Viajero de negocios
    Habitación Superior con 2 camas individuales
    2 noches en septiembre de 2017

    Not worthy to pay such high money for this hotel”

    They charge detergent without label and washing machine doesn't work. They even charge tea bag without label on it. In addition, I book non-smoking room but they give me smoking room and smell is very bad in the room. I have no idea where 4 stars come from.

    Escrito el 21 septiembre 2017

    Dear Agoda user TienChi, We sincerely appreciate you taking the time to send us your feedback. It is with sincere regret that we note your dissatisfaction with our service and facilities, your comments have been forwarded to related department as well. Regarding the tea bag, kindly be informed that all of our goods have official authorized label on the big box of those products from purchasing supplier if not on the small bags. We apologize that our organization was unable to meet your expectations. In the future, we hope you’ll return and be satisfied with our improvement Thanks for your attention and regards, Grand Mercure Shanghai Hongqiao

    Respondida el 30 septiembre 2017
    Grand Mercure Shanghai Hongqiao
    7,3
    Muy bueno
    Benny de Malasia
    Viajero solo
    3 noches en mayo de 2015

    Fair value”

    Fairly good value in a quiet area of Hongqiao.

    The location is ideal if you prefer not being in the centre of the city. The hotel room condition is a little dated with wear however it is satisfactorily clean. The hotel is conversation from a condo so the layout is somewhat not ideal. My shower/toilet was not ensuite. Rather it was connected to the living room. Otherwise, facilities and amenities are satisfactory, not memorable.

    Escrito el 10 junio 2015
    6,3
    Bueno
    Daniel de Reino Unido
    Viajero de negocios
    2 noches en enero de 2015

    Ordinary but nothing special”

    Attentive & helpful staff, quite good breakfast, quiet environment

    there are washing machine, microwave oven, electric cooking plate, exhaust rangehood in my room, looks like it is a service apartment before. but the hotel might not want you to do the cooking inside as there are no cooking utensils inside the room.

    Escrito el 20 enero 2015
    5,3
    James de Singapur
    Viajero de negocios
    3 noches en julio de 2014

    smells of cigarettes smoke”

    Air quality in hotel and the room are filled with smells of smoke from lighted cigarettes. It caused discomfort to my eyes and disrupt breathing due to the invasive smells of smoke from lighted cigarettes. Policing the no-smoking compliance is non-existence. House-keepers seemed to have immune to it.

    Escrito el 01 agosto 2014
    6,3
    Bueno
    Cheow de Malasia
    Viajero de negocios
    1 noche en abril de 2014

    great hotel closest to domestic airport”

    location, ambience, easy access

    i always stay in grand mercure when i have to do a stopover before flying off to different locations in china. it is a great hotel for overnight with very affordable rates with a lot of food in the surrounding areas.

    Escrito el 16 julio 2014
    9,0
    Excepcional
    Joseph de Estados Unidos
    Viajero solo
    Habitación Deluxe con cama extragrande
    2 noches en octubre de 2013

    All service was excellent”

    location, quite, excellent service

    Very pleasant and enjoyable as always. The staff is very attentive and accommodating This is a one stop hotel where the service is exceptional Everyone has their own view and this is mine however I will suggest you try for yourself and provide your feedback We all have different opinions and that is exactly what they are so see for yourself

    Escrito el 02 noviembre 2013
    9,3
    Excepcional
    yan de Hong Kong
    Viaje en pareja
    1 noche en octubre de 2013

    Great Stay and nothing to compain”

    Clean and big room, Wide choice of buffet breakfast, and friendly staff

    Never disappointed staying at Accor hotel either Ibis or Mercure. Staff are friendly. Big and clean room. wide variety of buffet breakfast. these are what you want during your stay. nothing really needa complain. the only tiny bad thing is about 10 mins walk to a underground. but its not a matter for and i had a pleasant stay.

    Escrito el 16 octubre 2013
    10,0
    Excepcional
    Nauvalia de Indonesia
    Viajero de negocios
    1 noche en febrero de 2013

    Excellent!”

    Location, food, facilities

    i've now stopped at the mercure on two seperate occassions (each time on business), and can truly say that i've enjoyed both stays enourmously. right from ease of checking in, to the large spacious rooms and facilities. having stayed at other hotels in china, (some supposedly more grand, well certainly more expensive), i very highly recommend the mercure

    Escrito el 04 marzo 2013
    12345

    Valoraciones de huéspedes sobre Grand Mercure Shanghai Hongqiao

    Valoración total
    7,6
    Muy bueno
    Basado en 1564 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (985)Opiniones de Booking.com (579)
    Valorado a través de Agoda7,6
    /
    10
    Estado/limpieza del hotel7,7
    Servicios7,4
    Ubicación8,0
    Confort y calidad de la habitación7,7
    Servicios7,8
    Calidad-precio7,5
    Puntuación alta para Shanghái
    Valoración
    9+ Excepcional (96)
    8-9 Excelente (150)
    7-8 Muy bueno (264)
    6-7 Bueno (141)
    <6 Por debajo de las expectativas (107)
    Momento del año
    Mar - May (152)
    Jun - Ago (201)
    Sep - Nov (208)
    Dic - Feb (197)
    Todos los viajeros (985)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 758 comentarios de huéspedes verificados
    12345
    10,0
    Excepcional
    Maggie de Hong Kong
    Familia con niños mayores
    3 noches en octubre de 2013

    Splendid Breakfast, nice view and staff”

    The city view of the room is wonderful, can even see Hongqiao Airport if the weather is good. International customers. Very efficient check-in and out.

    We were staying in a double bed room on 19/F. The city view of the room is wonderful and can even see Hongqiao Airport from the room if the weather is good. The room was clean and spacious, with washer, electric cooker and microwave (but without any cooking utensils...). The buffet breakfast was american and Japanese style and very delicious. Staff are friendly and helpful. Filipino singers in the lounge at night.

    Escrito el 17 octubre 2013
    8,0
    Excelente
    Claus de Alemania
    Viajero de negocios
    2 noches en diciembre de 2012

    Nice rooms with kitchenet and laundry maschine”

    International standard

    It is a little bit difficult to find and a proper preparation would have spared some taxi cost and time form Pungdong Airport. Check in was fast and the room is with kitchenet. The breakfast is really a hit and I liked the srvice very much. I should have stayed longer to enjoy the place even if the bar has its price.

    Escrito el 12 diciembre 2012
    9,3
    Excepcional
    Chawalit de Tailandia
    Viajero solo
    1 noche en noviembre de 2012

    Good location in Hongqiao are”

    Nice, clean and spacious room

    The room is clean, well maintained and unexpectedly big to me. The counter service staff is friendly and speak English fluently and also very helpful. There are some kitchenware such as electric hot plate and a washing machine.

    Escrito el 13 noviembre 2012
    9,0
    Excepcional
    Sung de Hong Kong
    Viajero de negocios
    5 noches en octubre de 2012

    Very good location and conveniece”

    Clean and excellent service and competitive price

    The location of the hotel is a very convenient. Nearby restaurants and 24*7 convenience store. The front desk staff are very helpful and polite. The room is very big and clean. It is surprise to me, there is a very new washing machine inside the hotel room. During my stay of 5 nights, I can clean up my clothes and stuff without using hand.

    Escrito el 29 octubre 2012
    9,3
    Excepcional
    CHUONG de Malasia
    Viajero de negocios
    1 noche en septiembre de 2012

    Nice Friendly Hotel”

    Clean and well layout room.

    This is the first time I stayed in this hotel. I like the hotel's atmosphere and location. I arrived in the morning and was pleasantly surprised that my room is ready and I could check in immediately. The staff is efficient & friendly. I had choosen this hotel because my Shanghai friend lives within Hongqiao district. We met in the hotel and he brought me to a street which has many nice shops & restaurants about 2 blocks away. Although I only stayed for 1 night in Shanghai I will definitely come back and stay in this hotel again. Next time I will spend sometime exploring the surrounding of this hotel as I am quite sure it will be pleasant.

    Escrito el 22 septiembre 2012
    9,0
    Excepcional
    Lachlan de Australia
    Familia con niños pequeños
    1 noche en julio de 2012

    Beautiful Hotel”

    Friendly & helpful staff, clean, modern

    loved our stay at grand mecure. staff were very welcoming from the first person who greets you at the door to house keeping who set up a baby cot for us very last minute. enjoyed dinner in the hotel - i ate of the al carte menu, but many people were there for the seafood buffet dinner. couldn't be more impressed with the service and would highly recommend staying here

    Escrito el 25 julio 2012
    8,0
    Excelente
    Tjin de Indonesia
    Viaje en grupo
    3 noches en mayo de 2012

    Great hotel but localed far from we expected”

    Nice clean room

    The whole experience in the hotel was great -clean room, friendly services, etc. No complain. The only thing we disagree is it turns out that the hotel is located quite a distance from my the places I was about to visit. (I should have chosen Mercure Huangpu). Nevertheless my stay in this Mercure was still enjoyable as I had the chance to experience the other Mercure.

    Escrito el 10 junio 2012
    8,7
    Excelente
    Alain de Francia
    Viajero de negocios
    4 noches en marzo de 2012

    Classy hotel with all comforts ”

    Comfort, service, location, classy

    located near hongqiao airport and hongqiao station, the hotel is hightly recommanded to business travellers who have to take plane or train during the rush hours but without the traffic jams of shanghai. the rooms are very comfortable and i appreciated to have at my disposal washing machines, iron and iron board so i can take care of my own laundry. too bad the breakfast is not included in the packs though...

    Escrito el 26 marzo 2012
    9,3
    Excepcional
    KEN de Japón
    Viajero de negocios
    1 noche en febrero de 2012

    Good Location”

    5 Star facility

    i could have stayed relax and comfortable here. speedy response for the adaptor to use pc and easy connection to internet. easy cook for microwave, big size of bath, health meter to check the weight condition, personal bar so great. like to stay again. recommend for long stay also.

    Escrito el 16 febrero 2012
    8,4
    Excelente
    adil de Indonesia
    Viajero de negocios
    Habitación Superior con 2 camas individuales
    1 noche en diciembre de 2018

    Hh”

    Hh

    Escrito el 21 diciembre 2018
    8,0
    Excelente
    Gagandeep de Singapur
    Viajero de negocios
    Habitación Executive
    4 noches en noviembre de 2018

    Good hotel, great food!”

    Had a good time here. The rooms are spacious, but a little run down. Breakfast is quite nice.

    Escrito el 04 diciembre 2018

    Dear Agoda guest Gagandeep, We sincerely appreciate you taking the time to send us your feedback, we hope to have the pleasure to welcome you again. Grand Mercure Shanghai Hongqiao

    Respondida el 07 diciembre 2018
    Grand Mercure Shanghai Hongqiao
    9,2
    Excepcional
    Clarissa de Hong Kong
    Viajero de negocios
    Habitación Superior con 1 cama extragrande
    2 noches en agosto de 2018

    Quite charming”

    I selected this hotel purely based on its location in walking distance to the office of my client. My expectation were moderate based on the reviews by other travellers . And I was so very positively surprised! At my arrival I was greeted by very friendly staff and the gentleman at the check in counter said the magic words: "we would like to upgrade you". The " apartment" I stayed in was not only very spacious but it also was well appointed and equipped with a kitchen (espresso machine and washing machine), clean, pretty, had a lovely view over the roofs of Shanghai, etc. And the staff was delightful in every single interaction! I would have liked to stay longer and that is not something I say easily... I have been living in Shanghai for over 23 years and only started to stay in hotels for the last 2 years after we gave up our apartment. Obviously Hongqiao is not the city centre but if you are staying in this part of town, the Grand Mercure is a great option.

    Escrito el 30 agosto 2018
    3,6
    TienChi de Taiwán
    Viajero de negocios
    Habitación Superior con 2 camas individuales
    2 noches en septiembre de 2017

    Not worthy to pay such high money for this hotel”

    They charge detergent without label and washing machine doesn't work. They even charge tea bag without label on it. In addition, I book non-smoking room but they give me smoking room and smell is very bad in the room. I have no idea where 4 stars come from.

    Escrito el 21 septiembre 2017

    Dear Agoda user TienChi, We sincerely appreciate you taking the time to send us your feedback. It is with sincere regret that we note your dissatisfaction with our service and facilities, your comments have been forwarded to related department as well. Regarding the tea bag, kindly be informed that all of our goods have official authorized label on the big box of those products from purchasing supplier if not on the small bags. We apologize that our organization was unable to meet your expectations. In the future, we hope you’ll return and be satisfied with our improvement Thanks for your attention and regards, Grand Mercure Shanghai Hongqiao

    Respondida el 30 septiembre 2017
    Grand Mercure Shanghai Hongqiao
    7,3
    Muy bueno
    Benny de Malasia
    Viajero solo
    3 noches en mayo de 2015

    Fair value”

    Fairly good value in a quiet area of Hongqiao.

    The location is ideal if you prefer not being in the centre of the city. The hotel room condition is a little dated with wear however it is satisfactorily clean. The hotel is conversation from a condo so the layout is somewhat not ideal. My shower/toilet was not ensuite. Rather it was connected to the living room. Otherwise, facilities and amenities are satisfactory, not memorable.

    Escrito el 10 junio 2015
    6,3
    Bueno
    Daniel de Reino Unido
    Viajero de negocios
    2 noches en enero de 2015

    Ordinary but nothing special”

    Attentive & helpful staff, quite good breakfast, quiet environment

    there are washing machine, microwave oven, electric cooking plate, exhaust rangehood in my room, looks like it is a service apartment before. but the hotel might not want you to do the cooking inside as there are no cooking utensils inside the room.

    Escrito el 20 enero 2015
    5,3
    James de Singapur
    Viajero de negocios
    3 noches en julio de 2014

    smells of cigarettes smoke”

    Air quality in hotel and the room are filled with smells of smoke from lighted cigarettes. It caused discomfort to my eyes and disrupt breathing due to the invasive smells of smoke from lighted cigarettes. Policing the no-smoking compliance is non-existence. House-keepers seemed to have immune to it.

    Escrito el 01 agosto 2014
    6,3
    Bueno
    Cheow de Malasia
    Viajero de negocios
    1 noche en abril de 2014

    great hotel closest to domestic airport”

    location, ambience, easy access

    i always stay in grand mercure when i have to do a stopover before flying off to different locations in china. it is a great hotel for overnight with very affordable rates with a lot of food in the surrounding areas.

    Escrito el 16 julio 2014
    9,0
    Excepcional
    Joseph de Estados Unidos
    Viajero solo
    Habitación Deluxe con cama extragrande
    2 noches en octubre de 2013

    All service was excellent”

    location, quite, excellent service

    Very pleasant and enjoyable as always. The staff is very attentive and accommodating This is a one stop hotel where the service is exceptional Everyone has their own view and this is mine however I will suggest you try for yourself and provide your feedback We all have different opinions and that is exactly what they are so see for yourself

    Escrito el 02 noviembre 2013
    9,3
    Excepcional
    yan de Hong Kong
    Viaje en pareja
    1 noche en octubre de 2013

    Great Stay and nothing to compain”

    Clean and big room, Wide choice of buffet breakfast, and friendly staff

    Never disappointed staying at Accor hotel either Ibis or Mercure. Staff are friendly. Big and clean room. wide variety of buffet breakfast. these are what you want during your stay. nothing really needa complain. the only tiny bad thing is about 10 mins walk to a underground. but its not a matter for and i had a pleasant stay.

    Escrito el 16 octubre 2013
    10,0
    Excepcional
    Nauvalia de Indonesia
    Viajero de negocios
    1 noche en febrero de 2013

    Excellent!”

    Location, food, facilities

    i've now stopped at the mercure on two seperate occassions (each time on business), and can truly say that i've enjoyed both stays enourmously. right from ease of checking in, to the large spacious rooms and facilities. having stayed at other hotels in china, (some supposedly more grand, well certainly more expensive), i very highly recommend the mercure

    Escrito el 04 marzo 2013
    12345
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    |Muy bueno 7,6
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