Hilton Guangzhou Tianhe
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Habitación Hilton con cama extragrande - Habitación Hilton Guangzhou Tianhe
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8,2
Excelente
/10
( 2665 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,3
Excelente
Valoración de la ubicación
Ubicación excelente - En el centro urbano
Barrio popular
Aparcamiento
GRATIS
  • Museo de Arte Guangdong4,42 km
  • Guangzhou Tower4,43 km
  • Montaña Baiyun4,92 km
  • Sun Yat-sen Memorial Hall5,9 km
  • Beijing Lu Pedestrian Street5,95 km
  • Templo de los Seis Árboles Banyan6,45 km
  • Museo Artesanal de Folklore Ancestral de Chen Clan7,99 km
  • Isla Shamian8,9 km
  • The Great Wall of Jiankou16,54 km
  • Chimelong Paradise16,65 km
  • 2019

    Hilton Guangzhou Tianhe

    No.215 Linhe Xi Heng Road Tianhe, Teemall/Estación de Ferrocarriles Este, Cantón, China, 510500 - EN EL MAPA
    Reputación excepcional
    Un 89 % nos recomendaría a un amigo
    Limpieza excelente
    8,8 valoración de limpieza
    Comodidad excelente
    8,6 valoración de calidad de la habitación
    Servicio excelente
    8,6 valoración de servicio
    • Transporte público a 530 m

    • Traslado al aeropuerto

    • Cambio de divisas

    • Ubicado en el corazón de Cantón

    • Sauna

    Más barato que el 97 % de los alojamientos en Cantón en las últimas 24 horas.Comparado con 5953 alojamientos de Agoda en Cantón durante varias fechas
    Calidad-precio8,2
    Distancia al centro de la ciudad1 KM
    Valoración de la ubicación8,3
    Aeropuerto más cercanoFoshan Shadi Airport (FUO)
    Distancia al aeropuerto26,6 km

    Habitaciones disponibles en Hilton Guangzhou Tianhe

    8,6
    Excelente
    Comodidad y calidad de la habitación
    Suite Hilton Deluxe (Hilton Deluxe Suite)
    Suite Hilton Deluxe (Hilton Deluxe Suite)
    ...
    • Tamaño de la habitación: 82...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Suite Panorama (Panorama Suite)
    Suite Panorama (Panorama Suite)
    ...
    • Tamaño de la habitación: 94...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Twin Hilton Executive
    Twin Hilton Executive
    ...
    • Tamaño de la habitación: 46...
    • Vistas: a la ciudad
    • 2 camas individuales
    Indica fechas para ver precios
    Habitación Hilton Executive con cama extragrande (King Hilton Executive)
    Habitación Hilton Executive con cama extragrande (King Hilton Executive)
    ...
    • Tamaño de la habitación: 46...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Suite Deluxe - 1 cama extargrande (King Deluxe Suite)
    Suite Deluxe - 1 cama extargrande (King Deluxe Suite)
    ...
    • Tamaño de la habitación: 15...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Hilton con cama extragrande (King Hilton Guestroom)
    Habitación Hilton con cama extragrande (King Hilton Guestroom)
    ...
    • Tamaño de la habitación: 38...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Hilton Deluxe con 2 camas (Twin Hilton Deluxe)
    Habitación Hilton Deluxe con 2 camas (Twin Hilton Deluxe)
    ...
    • Tamaño de la habitación: 46...
    • Vistas: a la ciudad
    • 2 camas individuales
    Indica fechas para ver precios
    Suite Presidencial (Presidential Suite)
    Suite Presidencial (Presidential Suite)
    ...
    • Vistas: a la ciudad
    • No fumadores
    • 1 cama individual y 1 cama ...
    Indica fechas para ver precios
    Junior Suite
    Junior Suite
    ...
    • Tamaño de la habitación: 89...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Deluxe con cama extragrande ‒ Accesible (King Accessible Deluxe)
    Habitación Deluxe con cama extragrande ‒ Accesible (King Accessible Deluxe)
    ...
    • Tamaño de la habitación: 43...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 5953 alojamientos de Cantón
    Ver todas las puntuaciones
    Valoración del servicio
    8.6/10
    Valoración de limpieza
    8.8/10
    Valoración de la comodidad de la habitación
    8.6/10
    Valoración de parejas
    8.4/10
    Mejor que el
    99
    %
    de los alojamientos en Cantón
    Mejor que el
    99
    %
    de los alojamientos en Cantón
    Mejor que el
    99
    %
    de los alojamientos en Cantón
    Mejor que el
    99
    %
    de los alojamientos en Cantón
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Hilton Guangzhou Tianhe

    Más sobre Hilton Guangzhou Tianhe

    Resumen

    Ocultar

    Los servicios/instalaciones más comentados.

    Servicio de limpieza
    35 menciones
    Desayuno
    22 menciones
    Restauración
    21 menciones
    Internet
    20 menciones

    Ofrecen

    Ocultar

    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Restauración

    Opciones de desayuno

    Americana
    Continental
    Vegetariana
    Completo inglés/irlandés

    Restaurantes en el alojamiento

    Restaurant #1
    Menú:Bufet, A la carta
    随轩中餐厅
    Cocina:Asiática, China, Cantonesa
    Menú:Bufet, A la carta

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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    Política de huéspedes del alojamiento

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    Algunos datos interesantes

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    Novedades

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    Valoraciones de huéspedes sobre Hilton Guangzhou Tianhe

    Valoración total
    8,2
    Excelente
    Basado en 2665 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (1230)Opiniones de Booking.com (1435)
    Valorado a través de Agoda8,4
    /
    10
    Estado/limpieza del hotel8,8
    Servicios8,5
    Ubicación8,3
    Confort y calidad de la habitación8,6
    Servicios8,6
    Calidad-precio8,2
    Puntuación alta para Cantón
    Valoración
    9+ Excepcional (230)
    8-9 Excelente (174)
    7-8 Muy bueno (185)
    6-7 Bueno (60)
    <6 Por debajo de las expectativas (64)
    Momento del año
    Mar - May (186)
    Jun - Ago (189)
    Sep - Nov (152)
    Dic - Feb (186)
    Todos los viajeros (1230)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 713 comentarios de huéspedes verificados
    12345
    9,0
    Excepcional
    HERNAN de Argentina
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    4 noches en abril de 2013

    Excelente”

    Habitacion, baño, Amplitud

    He ido a varios hoteles en Guangzhou y este es el mejor hotel LEJOS..... Laqs habitaciones y los baños son muy amplias, la limpieza es excelente, el desayuno es increible, no hay nada malo para decir de este hotel.

    Escrito el 08 mayo 2013
    8,7
    Excelente
    HERNAN de Argentina
    Viajero de negocios
    Twin Hilton Executive
    5 noches en octubre de 2012

    Excelente Hotel”

    Nuevo, amplio, grande

    Enorme hotel que ocupa mas de una manzana.... Una recepción gigante con pisos de porcelanato, las habitaciones y la decoración son geniales. El baño de las habitacion es inmenso, el desayuno es espectacular, los empleados son muy cordiales. Gran pileta descubierta en el septimo piso, con un hermoso gimnasio y spa. La única contra es la ubicación.....

    Escrito el 06 noviembre 2012
    8,3
    Excelente
    isaac de Estados Unidos
    Viajero de negocios
    Habitación Doble Hilton - 2 camas
    2 noches en julio de 2015

    Ik”

    El cuarto en general
    Escrito el 23 julio 2015
    8,3
    Excelente
    HERNAN de Argentina
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    5 noches en abril de 2013

    Excelente”

    Limpieza, Habitaciones, grandeza

    EL mejor hotel de Guangzhou, lejos..... He ido a varios, pero a ninguno como este.

    Escrito el 09 mayo 2013
    8,8
    Excelente
    Etienne de Hong Kong
    Viaje en pareja
    Habitación Hilton con cama extragrande
    2 noches en junio de 2019

    Great Hilton hotel near Guangzhou East Station”

    The room, the staff, the pool, the gym, everything was perfect. One of the best Hilton hotels I have ever stayed in. The only point that need to improve is the breakfast. It's not bad but compared to others (W, Hyatt ...) it's below standards, definitely not a 5 star hotel breakfast. Still this hotel is very good.

    Escrito el 12 junio 2019

    Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the breakfast and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.

    Respondida el 14 junio 2019
    Hilton Guangzhou Tianhe
    8,8
    Excelente
    Cassandra de Filipinas
    Viajero de negocios
    Habitación Hilton Executive con cama extragrande
    3 noches en mayo de 2019

    great 1st time experience”

    Check in was fast at the lobby and very organized. There was one local or mainlander guest who was shouting at the top of her lungs but still the hotel staff remained cool and accommodating which is very good.. We chose executive rooms bec they offered afternoon snacks, cocktails and breakfast too! Staff at the executive lounge were superb! Food were delicious too! Major plus when they offered us a 4pm late check out! Thanks so much Ms. Summer & Ms. Cici for the awesome experience.. will surely be back!

    Escrito el 28 mayo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 29 mayo 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    Chung de Singapur
    Viajero de negocios
    Habitación Doble Hilton - 2 camas
    1 noche en noviembre de 2018

    MY TOP CHOICE IN GZ”

    The room is spacious, window view is nice, the bed is comfortable and the breakfast is great. The only set back I encountered is early check-in is not arranged according my prior request. But, nevertheless, this is still my favourite hotel in GZ.

    Escrito el 01 mayo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 06 mayo 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    YU de Hong Kong
    Viaje en pareja
    Habitación Hilton con cama extragrande
    1 noche en abril de 2019

    Nice staff provide us with free room upgrade ”

    Close to city center, hotel is well maintained especially the public area. Staff are nice, always smile, well trained. The staff checked us in provided us with free upgrade of our room. It was in general a pleasant experience.

    Escrito el 06 abril 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 09 abril 2019
    Hilton Guangzhou Tianhe
    9,2
    Excepcional
    Esther de Malasia
    Viajero solo
    Habitación Hilton con cama extragrande
    3 noches en marzo de 2019

    Convenient and very good service”

    The hotel is near the Guangzhou East Railway station, which is around 10 mins walk. And the staff are very friend and can speak simple english too. They even serve me hot ginger tea because of the coldness during my stay. Highly recommended.

    Escrito el 11 marzo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 12 marzo 2019
    Hilton Guangzhou Tianhe
    8,4
    Excelente
    PU de China
    Viajero solo
    Habitación Doble Hilton - 2 camas
    1 noche en junio de 2019

    Good location”

    Good location, in the centre of the city, easy to go around. The room is spacious !

    Escrito el 08 julio 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 08 julio 2019
    Hilton Guangzhou Tianhe
    8,8
    Excelente
    Jia de Singapur
    Viaje en pareja
    Habitación Hilton con cama extragrande
    1 noche en junio de 2019

    Staff Sharon”

    V pleased with Sharon arrangement when my gf would like to change a room. A staff which i believed is an asset to the company service standards!

    Escrito el 28 junio 2019

    Thank you for your review. I am pleased to hear you enjoyed your stay and will let Sharon knows that she helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

    Respondida el 02 julio 2019
    Hilton Guangzhou Tianhe
    3,6
    leong de Singapur
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    2 noches en mayo de 2019

    Not recommended, old and pricey”

    The room decor too old style, dark and worst of it all there are big mosquitoes both IN the room and at the lounge on the ground floor, which were big and I was bitten 3 times. The layout of the room was not tastefully done and the velvet black-out curtain looks heavy, not clean and too long. The wardrobe door have squeaky sound and inside the wardrobe the lighting is too dark and also the shower area is too dark also. It is also expensive. The lobby and lounge also too dark and not tastefully done including the check-in counter, there is no proper queuing line. Will probably choose other hotel the next time. The Italian restaurant food was pricey and not so nice but the waitress was helpful. Outside there is nothing much to eat and no conveinent store. View is not nice too.

    Escrito el 24 mayo 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 24 mayo 2019
    Hilton Guangzhou Tianhe
    7,6
    Muy bueno
    sun de Singapur
    Familia con niños pequeños
    Habitación Hilton Deluxe con 2 camas
    1 noche en diciembre de 2018

    Muy bueno”

    the location is okay , walk distance to railway station and underground tube station. 10mis walk. but the price is more expensive than jianguo hotel which is just next the railway station. if you don't care the price, I will recommend hilton tianhe, otherwise please choose jianguo hotel which is also very good.

    Escrito el 02 mayo 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 06 mayo 2019
    Hilton Guangzhou Tianhe
    4,4
    Lok
    Viaje en pareja
    Habitación Hilton Deluxe con 2 camas
    1 noche en abril de 2019

    Aceptable”

    Showing no respect to the guests when we got back to the hotel after dinner. We showed our room cards, but the staff still stopped us at the elevator and said we were not on the guest list he was holding. He requested us to register again at the front desk, which was a total waste of time.

    Escrito el 28 abril 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations, and we have already addressed this issue with our staff. We will conduct effective trainings to our team members so as to improve our services. Exceptional guest service is always the foundation of our brand promise. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 29 abril 2019
    Hilton Guangzhou Tianhe
    5,6
    Lok
    Viaje en pareja
    Habitación Hilton Deluxe con 2 camas
    1 noche en abril de 2019

    Nice hotel but with very bad service”

    When we headed back to the hotel at 11:00pm after dinner and ready to get back to our room at the elevator, the hotel staff stopped us at the elevator showing a list of hotel guests WITHOUT our names and requested us to register AGAIN at the front desk even we showed him our room cards. The same happened both nights. The security is already rigid enough, given we need to swipe our cards to get to the room floor. The more disappointing part was that the hotel staff allowed others to pass by without checking the list when requesting us to register at the front desk. Very bad experience as this is not the 5 star hotel service we expected.

    Escrito el 28 abril 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations, and we have already addressed this issue with our staff. We will conduct effective trainings to our team members so as to improve our services. Exceptional guest service is always the foundation of our brand promise. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 29 abril 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    Antonius de Indonesia
    Viajero de negocios
    Habitación Hilton con cama extragrande
    1 noche en febrero de 2019

    Perfect!!”

    Everything is perfect, Location Tian He areamain street just a walking distance to Po Park Mall, Check in and check out very fast, but they don't give me any Hilton Honour point because I didn't book from Hilton website. Room are big and clean.

    Escrito el 22 febrero 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 25 febrero 2019
    Hilton Guangzhou Tianhe
    8,4
    Excelente
    Helen de Australia
    Viajero de negocios
    Habitación Deluxe con cama extragrande ‒ Accesible
    2 noches en enero de 2019

    Good hotel overall but don’t trust the staff”

    I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...

    Escrito el 12 enero 2019

    We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

    Respondida el 14 enero 2019
    Hilton Guangzhou Tianhe
    9,2
    Excepcional
    david de Hong Kong
    Viajero de negocios
    Habitación Hilton con cama extragrande
    2 noches en noviembre de 2018

    An average Hilton!”

    Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.

    Escrito el 20 noviembre 2018
    9,2
    Excepcional
    Peng
    Viaje en pareja
    Habitación Hilton con cama extragrande
    5 noches en abril de 2019

    Excepcional”

    We were very impressed with the service rendered by a staff by the name "Lisa". She worked at the second floor restaurant during breakfast time. We saw how tolerant and tactful she was in handling an irate passenger who claimed to have found some foreign object in his meal. She bent backward to get freshly squeezed fruit juice for us and left words with her colleagues to attend to this special request of us on subsequent days when she had her days off. She did this without prompt and we could see, cheerfully. All the staff who worked in the executive lounge on 24th floor had also left lasting impression. It is this kind of service we had received that make us think highly of Hilton Giangzhou.

    Escrito el 18 abril 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 22 abril 2019
    Hilton Guangzhou Tianhe
    6,8
    Bueno
    Shirleen de Singapur
    Familia con niños mayores
    Habitación Deluxe Hilton con cama extragrande
    2 noches en marzo de 2019

    Awesome room”

    Upgrade my deluxe room to a suite paying $320 extra .. do not believe wat agoda says supposed to be a room for 4 but hotel says no such room .. suite was superb , spacious big enough to play catching inside , king size bed can sleep 4 ppl 😊

    Escrito el 21 marzo 2019
    12345

    Valoraciones de huéspedes sobre Hilton Guangzhou Tianhe

    Valoración total
    8,2
    Excelente
    Basado en 2665 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (1230)Opiniones de Booking.com (1435)
    Valorado a través de Agoda8,4
    /
    10
    Estado/limpieza del hotel8,8
    Servicios8,5
    Ubicación8,3
    Confort y calidad de la habitación8,6
    Servicios8,6
    Calidad-precio8,2
    Puntuación alta para Cantón
    Valoración
    9+ Excepcional (230)
    8-9 Excelente (174)
    7-8 Muy bueno (185)
    6-7 Bueno (60)
    <6 Por debajo de las expectativas (64)
    Momento del año
    Mar - May (186)
    Jun - Ago (189)
    Sep - Nov (152)
    Dic - Feb (186)
    Todos los viajeros (1230)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 713 comentarios de huéspedes verificados
    12345
    9,0
    Excepcional
    HERNAN de Argentina
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    4 noches en abril de 2013

    Excelente”

    Habitacion, baño, Amplitud

    He ido a varios hoteles en Guangzhou y este es el mejor hotel LEJOS..... Laqs habitaciones y los baños son muy amplias, la limpieza es excelente, el desayuno es increible, no hay nada malo para decir de este hotel.

    Escrito el 08 mayo 2013
    8,7
    Excelente
    HERNAN de Argentina
    Viajero de negocios
    Twin Hilton Executive
    5 noches en octubre de 2012

    Excelente Hotel”

    Nuevo, amplio, grande

    Enorme hotel que ocupa mas de una manzana.... Una recepción gigante con pisos de porcelanato, las habitaciones y la decoración son geniales. El baño de las habitacion es inmenso, el desayuno es espectacular, los empleados son muy cordiales. Gran pileta descubierta en el septimo piso, con un hermoso gimnasio y spa. La única contra es la ubicación.....

    Escrito el 06 noviembre 2012
    8,3
    Excelente
    isaac de Estados Unidos
    Viajero de negocios
    Habitación Doble Hilton - 2 camas
    2 noches en julio de 2015

    Ik”

    El cuarto en general
    Escrito el 23 julio 2015
    8,3
    Excelente
    HERNAN de Argentina
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    5 noches en abril de 2013

    Excelente”

    Limpieza, Habitaciones, grandeza

    EL mejor hotel de Guangzhou, lejos..... He ido a varios, pero a ninguno como este.

    Escrito el 09 mayo 2013
    8,8
    Excelente
    Etienne de Hong Kong
    Viaje en pareja
    Habitación Hilton con cama extragrande
    2 noches en junio de 2019

    Great Hilton hotel near Guangzhou East Station”

    The room, the staff, the pool, the gym, everything was perfect. One of the best Hilton hotels I have ever stayed in. The only point that need to improve is the breakfast. It's not bad but compared to others (W, Hyatt ...) it's below standards, definitely not a 5 star hotel breakfast. Still this hotel is very good.

    Escrito el 12 junio 2019

    Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the breakfast and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.

    Respondida el 14 junio 2019
    Hilton Guangzhou Tianhe
    8,8
    Excelente
    Cassandra de Filipinas
    Viajero de negocios
    Habitación Hilton Executive con cama extragrande
    3 noches en mayo de 2019

    great 1st time experience”

    Check in was fast at the lobby and very organized. There was one local or mainlander guest who was shouting at the top of her lungs but still the hotel staff remained cool and accommodating which is very good.. We chose executive rooms bec they offered afternoon snacks, cocktails and breakfast too! Staff at the executive lounge were superb! Food were delicious too! Major plus when they offered us a 4pm late check out! Thanks so much Ms. Summer & Ms. Cici for the awesome experience.. will surely be back!

    Escrito el 28 mayo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 29 mayo 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    Chung de Singapur
    Viajero de negocios
    Habitación Doble Hilton - 2 camas
    1 noche en noviembre de 2018

    MY TOP CHOICE IN GZ”

    The room is spacious, window view is nice, the bed is comfortable and the breakfast is great. The only set back I encountered is early check-in is not arranged according my prior request. But, nevertheless, this is still my favourite hotel in GZ.

    Escrito el 01 mayo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 06 mayo 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    YU de Hong Kong
    Viaje en pareja
    Habitación Hilton con cama extragrande
    1 noche en abril de 2019

    Nice staff provide us with free room upgrade ”

    Close to city center, hotel is well maintained especially the public area. Staff are nice, always smile, well trained. The staff checked us in provided us with free upgrade of our room. It was in general a pleasant experience.

    Escrito el 06 abril 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 09 abril 2019
    Hilton Guangzhou Tianhe
    9,2
    Excepcional
    Esther de Malasia
    Viajero solo
    Habitación Hilton con cama extragrande
    3 noches en marzo de 2019

    Convenient and very good service”

    The hotel is near the Guangzhou East Railway station, which is around 10 mins walk. And the staff are very friend and can speak simple english too. They even serve me hot ginger tea because of the coldness during my stay. Highly recommended.

    Escrito el 11 marzo 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 12 marzo 2019
    Hilton Guangzhou Tianhe
    8,4
    Excelente
    PU de China
    Viajero solo
    Habitación Doble Hilton - 2 camas
    1 noche en junio de 2019

    Good location”

    Good location, in the centre of the city, easy to go around. The room is spacious !

    Escrito el 08 julio 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 08 julio 2019
    Hilton Guangzhou Tianhe
    8,8
    Excelente
    Jia de Singapur
    Viaje en pareja
    Habitación Hilton con cama extragrande
    1 noche en junio de 2019

    Staff Sharon”

    V pleased with Sharon arrangement when my gf would like to change a room. A staff which i believed is an asset to the company service standards!

    Escrito el 28 junio 2019

    Thank you for your review. I am pleased to hear you enjoyed your stay and will let Sharon knows that she helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

    Respondida el 02 julio 2019
    Hilton Guangzhou Tianhe
    3,6
    leong de Singapur
    Viajero de negocios
    Habitación Hilton Deluxe con 2 camas
    2 noches en mayo de 2019

    Not recommended, old and pricey”

    The room decor too old style, dark and worst of it all there are big mosquitoes both IN the room and at the lounge on the ground floor, which were big and I was bitten 3 times. The layout of the room was not tastefully done and the velvet black-out curtain looks heavy, not clean and too long. The wardrobe door have squeaky sound and inside the wardrobe the lighting is too dark and also the shower area is too dark also. It is also expensive. The lobby and lounge also too dark and not tastefully done including the check-in counter, there is no proper queuing line. Will probably choose other hotel the next time. The Italian restaurant food was pricey and not so nice but the waitress was helpful. Outside there is nothing much to eat and no conveinent store. View is not nice too.

    Escrito el 24 mayo 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 24 mayo 2019
    Hilton Guangzhou Tianhe
    7,6
    Muy bueno
    sun de Singapur
    Familia con niños pequeños
    Habitación Hilton Deluxe con 2 camas
    1 noche en diciembre de 2018

    Muy bueno”

    the location is okay , walk distance to railway station and underground tube station. 10mis walk. but the price is more expensive than jianguo hotel which is just next the railway station. if you don't care the price, I will recommend hilton tianhe, otherwise please choose jianguo hotel which is also very good.

    Escrito el 02 mayo 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 06 mayo 2019
    Hilton Guangzhou Tianhe
    4,4
    Lok
    Viaje en pareja
    Habitación Hilton Deluxe con 2 camas
    1 noche en abril de 2019

    Aceptable”

    Showing no respect to the guests when we got back to the hotel after dinner. We showed our room cards, but the staff still stopped us at the elevator and said we were not on the guest list he was holding. He requested us to register again at the front desk, which was a total waste of time.

    Escrito el 28 abril 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations, and we have already addressed this issue with our staff. We will conduct effective trainings to our team members so as to improve our services. Exceptional guest service is always the foundation of our brand promise. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 29 abril 2019
    Hilton Guangzhou Tianhe
    5,6
    Lok
    Viaje en pareja
    Habitación Hilton Deluxe con 2 camas
    1 noche en abril de 2019

    Nice hotel but with very bad service”

    When we headed back to the hotel at 11:00pm after dinner and ready to get back to our room at the elevator, the hotel staff stopped us at the elevator showing a list of hotel guests WITHOUT our names and requested us to register AGAIN at the front desk even we showed him our room cards. The same happened both nights. The security is already rigid enough, given we need to swipe our cards to get to the room floor. The more disappointing part was that the hotel staff allowed others to pass by without checking the list when requesting us to register at the front desk. Very bad experience as this is not the 5 star hotel service we expected.

    Escrito el 28 abril 2019

    We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations, and we have already addressed this issue with our staff. We will conduct effective trainings to our team members so as to improve our services. Exceptional guest service is always the foundation of our brand promise. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you better on your next stay with us.

    Respondida el 29 abril 2019
    Hilton Guangzhou Tianhe
    9,6
    Excepcional
    Antonius de Indonesia
    Viajero de negocios
    Habitación Hilton con cama extragrande
    1 noche en febrero de 2019

    Perfect!!”

    Everything is perfect, Location Tian He areamain street just a walking distance to Po Park Mall, Check in and check out very fast, but they don't give me any Hilton Honour point because I didn't book from Hilton website. Room are big and clean.

    Escrito el 22 febrero 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 25 febrero 2019
    Hilton Guangzhou Tianhe
    8,4
    Excelente
    Helen de Australia
    Viajero de negocios
    Habitación Deluxe con cama extragrande ‒ Accesible
    2 noches en enero de 2019

    Good hotel overall but don’t trust the staff”

    I booked a ‘King Accessible Delux’ room. When I checked in, the staff was trying to convince me to upgrade as ‘the layout of my room is different’ because the room is for disable patrons. She was saying how I might not like the room and implied I booked the wrong type of room for the discount online and kept suggesting me to upgrade and pay for price difference. To cut it short (as I was getting nowhere when I asked her the difference between the accessible room and a standard room), I asked her, what features have been taken away from a standard room, she replied ‘the room is nothing less than a standard room, but it has added features like the handles (x2) and chair (x1) for disable patrons. I feel like she was wasting my time and trying to deceive me to upgrade. She didn’t even tell me the check out time after her unsuccessful upsell (which is basic check in procedure). Other staff was not too helpful as some cannot speak Cantonese or English, and one told me she was busy...

    Escrito el 12 enero 2019

    We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

    Respondida el 14 enero 2019
    Hilton Guangzhou Tianhe
    9,2
    Excepcional
    david de Hong Kong
    Viajero de negocios
    Habitación Hilton con cama extragrande
    2 noches en noviembre de 2018

    An average Hilton!”

    Check-in front desk staff could smile a little more. Bar staff fantastic. Don’t go for the standard king bed... half a window, no bathtub. Deluxe room is the way to go, with full downtown view, big bathtub, and big room. In room dining reasonable, restaurants good but no Michelin stars. Swimming pool is open air. Location situated towards the north of Tianhe district next to east rail station.

    Escrito el 20 noviembre 2018
    9,2
    Excepcional
    Peng
    Viaje en pareja
    Habitación Hilton con cama extragrande
    5 noches en abril de 2019

    Excepcional”

    We were very impressed with the service rendered by a staff by the name "Lisa". She worked at the second floor restaurant during breakfast time. We saw how tolerant and tactful she was in handling an irate passenger who claimed to have found some foreign object in his meal. She bent backward to get freshly squeezed fruit juice for us and left words with her colleagues to attend to this special request of us on subsequent days when she had her days off. She did this without prompt and we could see, cheerfully. All the staff who worked in the executive lounge on 24th floor had also left lasting impression. It is this kind of service we had received that make us think highly of Hilton Giangzhou.

    Escrito el 18 abril 2019

    Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel service. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!

    Respondida el 22 abril 2019
    Hilton Guangzhou Tianhe
    6,8
    Bueno
    Shirleen de Singapur
    Familia con niños mayores
    Habitación Deluxe Hilton con cama extragrande
    2 noches en marzo de 2019

    Awesome room”

    Upgrade my deluxe room to a suite paying $320 extra .. do not believe wat agoda says supposed to be a room for 4 but hotel says no such room .. suite was superb , spacious big enough to play catching inside , king size bed can sleep 4 ppl 😊

    Escrito el 21 marzo 2019
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    • Estación de ferrocarril Guangzhou East está a 0.55 km