8,3
Excelente
19.8 % este mes
/10
( 5,962 opiniones)Ver opiniones de los huéspedes
Muy bien valorado por huéspedes – 88% lo recomendaría
Muy bien valorado por huéspedes – 88% lo recomendaría
Desayuno104
Servicio de limpieza97
Vistas84
EN EL MAPA
8,7

Excelente

Valoración de la ubicación

Ubicación excelente - a 70 m de la playa
Aparcamiento
GRATIS
Lugares de interés populares
Batu Ferringhi Beach 620 m
Escape Theme Park 4,9 km
Entopia 5,0 km
Kek Lok Si Temple 8,9 km
Cheong Fatt Tze - The Blue Mansion 11,2 km
Armenian Street 11,7 km
Khoo Kongsi 11,9 km
Fuerte Cornwallis en Penang 11,9 km
Mansión Pinang Peranakan 12,0 km
Lugares de interés cercanos
Bazar Batu Ferringhi 140 m
Bora Bora by Sunset 300 m
Khaleel Noor Mart 340 m
Yahong Art Gallery 410 m
Mercado Nocturno de Batu Feringghi 460 m
Raz Kashmir Crafts 510 m
Batu Ferringhi Beach 620 m
Klinik 1 Malaysia 760 m
Klinik Feringgi 890 m
xx x 1,0 km
Lone Pine Boutique Hotel By The Beach
Deluxe  - Cama Lone Pine Boutique Hotel By The Beach
Vestíbulo Lone Pine Boutique Hotel By The Beach
Vista interior Lone Pine Boutique Hotel By The Beach
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Quitado de Favoritos
Wifi gratis

Lone Pine Boutique Hotel By The Beach

97 Batu Ferringhi, Batu Ferringhi, Penang, Malasia, 11100 - EN EL MAPA
Características del alojamiento
Hygiene Plus
Esta propiedad ha autoseleccionado y autocertificado las medidas de higiene
Más información
Cerca de Batu Ferringhi Beach
A 620 m del establecimiento
Hygiene Plus
Bienestar
Este establecimiento ha seleccionado y certificado las siguientes medidas higiénicas.Más información
Medidas de seguridad
Personal entrenado en protocolos de seguridad
Ver todos los servicios
Equipo preventivo
desinfectante de manos
equipo de esterilización
Salud y servicio médico
botiquín
  • Traslado al aeropuerto

  • a 70 m de la playa

  • Wifi gratis en las habitaciones

  • Aire acondicionado

  • Limpieza diaria

Muchos otros viajeros están buscando en tus mismas fechasSe está reservando un alojamiento en Penang cada 5 minutos en Agoda.com
Calidad-precio8,0
Distancia al centro de la ciudad16 km
Valoración de la ubicación8,7
Aeropuerto más cercanoAeropuerto Internacional de Penang (PEN)
Distancia al aeropuerto20,2 km

Habitaciones disponibles en Lone Pine Boutique Hotel By The Beach

Excelente
Comodidad y calidad de la habitación
8,8
Grand Suite Deluxe (Grand Deluxe Suite)
...
  • Tamaño de la habitación: 89...
  • Vistas: al mar (parciales)
  • 1 cama extragrande plus
Indica fechas para ver precios
Habitación Premier con jardín (Premier Garden Room)
...
  • Tamaño de la habitación: 52...
  • Vistas: al mar (parciales)
  • 1 cama extragrande plus
Indica fechas para ver precios
Deluxe
...
  • Tamaño de la habitación: 45...
  • Vistas: al océano (parciale...
  • 1 cama extragrande plus
Indica fechas para ver precios
Deluxe frente al mar (Deluxe Sea Facing)
...
  • Tamaño de la habitación: 45...
  • Vistas: al mar (parciales)
  • 1 cama extragrande o 2 cama...
Indica fechas para ver precios
Suite Grand Premier (Grand Premier Suite)
...
  • Tamaño de la habitación: 11...
  • Vistas: al mar (parciales)
  • 1 cama grande y 1 cama extr...
Indica fechas para ver precios
Suite Premier (Premier Suite)
...
  • Tamaño de la habitación: 77...
  • Vistas: al mar (parciales)
  • 1 cama extragrande
Indica fechas para ver precios
Premier Courtyard View Room
...
  • Tamaño de la habitación: 52...
  • Vistas: al mar (parciales)
  • 2 Camas Queen
Indica fechas para ver precios
Suite Deluxe (Deluxe Suite)
...
  • Tamaño de la habitación: 63...
  • Vistas: al mar (parciales)
  • 1 cama extragrande plus y 1...
Indica fechas para ver precios
Super Deluxe
...
  • Tamaño de la habitación: 55...
  • Vistas: al mar (parciales)
  • 1 Sofá cama y 1 cama extrag...
Indica fechas para ver precios
Premier
...
  • Tamaño de la habitación: 50...
  • Vistas: al jardín
  • 2 Camas Queen
Indica fechas para ver precios

Preguntas frecuentes

¿A qué horas son el check-in y check-out en Lone Pine Boutique Hotel By The Beach?

El check-in se realiza a partir de las 15:00 y el check-out es hasta las 12:00. Puede solicitar check-in temprano o check-out tarde durante su reserva, pero está sujeto a disponibilidad. El check-in y check-out fuera del periodo designado podría comportar un suplemento. Hotel ofrece servicio de consigna de equipajes antes del check-in y después del check-out. La recepción está siempre abierta, de día y de noche.

¿Cómo se llega a Lone Pine Boutique Hotel By The Beach?

Es fácil llegar a Lone Pine Boutique Hotel By The Beach desde el aeropuerto. De hecho, puede reservar su traslado del aeropuerto con antelación, por un cargo adicional de 80 MYR. Utilice la sección «Cuéntanos qué necesitas» en la página de la reserva para informar a hotel de que necesita un traslado. Ellos se pondrán en contacto con usted a través del servicio de mensajería de Agoda. Para aquellos huéspedes que lleguen en su propio coche, Lone Pine Boutique Hotel By The Beach dispone de aparcamiento interno para su comodidad. El aparcamiento es gratis para los huéspedes. Es muy sencillo aparcar en el alojamiento disponible en hotel. Si está buscando una manera de moverse por Penang con transporte privado, hotel puede gestionar tanto taxis como alquiler de vehículos.

¿Lone Pine Boutique Hotel By The Beach ofrece desayuno?

Empieza bien el día con las bufé así como continental opciones de desayuno que ofrecen en Lone Pine Boutique Hotel By The Beach. Comporta un suplemento de 62 MYR para adultos y 39 MYR para niños si no está incluido en la tarifa de la habitación. Puedes ahorrar en tu desayuno con Agoda reservando una habitación con desayuno. De esta manera el precio suele ser menos que contratándolo directamente en hotel.

¿Qué opciones de restaurante ofrece Lone Pine Boutique Hotel By The Beach?

Lone Pine Boutique Hotel By The Beach dispone de un restaurante para tu comodidad. Sirven comida, cena así como desayuno. Puedes elegir entre diversas cocinas como occidental así como asiático. Los platos se sirven en bufé así como a la carta durante el horario de apertura. También sirven platos ligeros como ensaladas, postres, sopas así como café y té con ingredientes de la mejor calidad. Además ofrecen la opción de platos vegetariano así como halal, preparados con el mayor mimo y cuidado posible, para sus clientes con solicitudes dietéticas especiales.

¿Se pueden organizar eventos especiales en Lone Pine Boutique Hotel By The Beach?

Tanto los espacios interiores como al aire libre están disponibles para tu evento especial. En Lone Pine Boutique Hotel By The Beach están preparados para organizar cualquier bodas. También se pueden organizar eventos pequeños o íntimos como cumpleaños así como lunas de miel. Ofrecen servicio de catering interno, organización interna, internet inalámbrico, decoración para eventos así como equipo audiovisual para que tu evento vaya sobre ruedas. Termina el gran día por todo lo alto con servicio de cobertura para celebrar tu ocasión especial. Servicios como decoración en la habitación así como pétalos de flores están disponibles bajo petición.

¿Se pueden organizar eventos de trabajo en Lone Pine Boutique Hotel By The Beach?

Sus instalaciones y servicios para eventos hacen de Lone Pine Boutique Hotel By The Beach una opción ideal para organizar reuniones así como conferencias. Espacio disponible en hotel. Puede acomodar hasta 15 personas. Puedes contar una gran variedad servicios e instalaciones como proyector o pantalla LED, material para reuniones, wifi gratis así como equipo audiovisual, para asegurar que tu evento sea satisfactorio.

¿Cuál es la política de humos en Lone Pine Boutique Hotel By The Beach?

Lone Pine Boutique Hotel By The Beach no permite fumar en ninguna de sus habitaciones, pero permite fumar en las áreas designadas.

Show more questions
EN EL MAPA
Explora el barrio
Posición del alojamiento|Comparado con 2627 alojamientos de Penang
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Valoración de la comodidad de la habitación
8,8/10
Valoración del tamaño de la habitación
63 sqm.
Valoración de la ubicación
8,7/10
Valoración del servicio
8,5/10
Mejor que el
98
%
de los alojamientos en Penang
Más grande que el
96
%
de los alojamientos en Penang
Mejor que el
94
%
de los alojamientos en Penang
Mejor que el
93
%
de los alojamientos en Penang
Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

Precios más bajos, reservas más rápidas y una mejor experiencia.

Entra ahora
Valoración general:
8,3
Puntuación
5962 opiniones
Estado/limpieza del hotel
8,4
Servicios
8,2
Ubicación
8,7
Leer todas las opiniones >
Más sobre Lone Pine Boutique Hotel By The Beach

Más sobre Lone Pine Boutique Hotel By The Beach

Ideal tanto para descansar como para divertirse, Lone Pine Hotel está en la zona de Batu Ferringhi de Penang. A sólo 16 km de la ciudad, este establecimiento de 4 estrellas goza de una ubicación excelente y proporciona acceso a los lugares más importantes. Debido a su excelente ubicación cerca de Bazar Nocturno de Batu Ferringhi, Mercado Nocturno de Batu Feringghi, Batu Ferringhi Beach, los huéspedes no necesitarán perder tiempo en traslados para disfrutar de las excursiones y visitas a las atracciones locales más importantes.

Las instalaciones y servicios proporcionados por Lone Pine Hotel están pensados para garantizar una grata estancia a los huéspedes. El establecimiento ofrece servicio de habitaciones 24h, Wi-Fi gratis en las habitaciones, limpieza diaria, tienda de regalos/souvenirs, taxi para el confort y la comodidad de los huéspedes.

El ambiente de Lone Pine Hotel se refleja en cada habitación. televisión de pantalla plana, moqueta, espejo, peso, pantuflas son solo algunas de los servicios que se pueden encontrar en este alojamiento. El establecimiento ofrece unas excelentes instalaciones, incluyendo rutas de senderismo, parque temático, windsurf, sala de yoga, gimnasio, ideales para relajarse tras un día agotador en la ciudad. Lone Pine Hotel es un lugar ideal para los viajeros que buscan el encanto, el confort y la comodidad en Penang.

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Los servicios/instalaciones más comentados.

Desayuno

296 menciones

Playa

210 menciones

Piscina

202 menciones

Servicio de limpieza

130 menciones

Ofrecen

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Distancias e información imprescindible

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Restauración

Opciones de desayuno

Americana
Asiática
Continental

Restaurantes en el alojamiento

The Bungalow
Cocina:Internacional
Menú:Bufet, A la carta

¿Qué hay cerca?

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Política de huéspedes del alojamiento

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Algunos datos interesantes

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Comunicados del alojamiento

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Valoraciones de huéspedes sobre Lone Pine Boutique Hotel By The Beach

Ofrecido por viajeros reales de Agoda
Estado/limpieza del hotel8,4
Servicios8,2
Ubicación8,7
Confort y calidad de la habitación8,8
Servicios8,5
Calidad-precio8,0
Puntuación alta para Penang
Valoración
9+ Excepcional (1002)
8-9 Excelente (712)
7-8 Muy bueno (730)
6-7 Bueno (263)
<6 Por debajo de las expectativas (277)
Momento del año
Mar - May (728)
Jun - Ago (765)
Sep - Nov (786)
Dic - Feb (705)
¡Que no se te escape!Se está reservando un alojamiento en Penang cada 5 minutos en Agoda.com
Todos los viajeros (4425)
Todos los tipos de habitación
Todos los idiomas

Mostrar opiniones que mencionan 

Mostrando 2984 comentarios de huéspedes verificados
12345
8,3
Excelente
Alejandro de España
Viaje en pareja
Deluxe
3 noches en agosto de 2012

Muy recomendable ”

Desayuno, Ubicacion, Relax

Hotel encantador, con un servicio muy atento. A nuestra llegada mientras esperábamos la gestión de la reserva nos obsequiaron con un zumo de mango y una cena gratuita en el restaurante japones del hotel. La habitación es amplia, con buena cama y vistas al mar a 50 metros. Es genial escuchar el batir de las olas contra la playa por la noche. El wifi de la habitación funciona muy bien. Las terrazas de la habitación tienen una bañera exterior amplia muy recomendable especialmente de noche. Los desayunos son espectaculares incluyendo zumos de frutas naturales con las verduras y frutas de tu elección. Sin duda volveremos a este hotel si volvemos a Penang.

Escrito el 09 agosto 2012

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10,0
Excepcional
AHMAD de Malasia
Viaje en pareja
Deluxe
1 noche en julio de 2019

love the room,environment and the beach”

My wife love the room decor. Especially the bath tube at the balcony.the bathroom and room also quite big. Got some complimentary of drinks after check in. The beach is very nice and there have some beach sport activities can be done here. Breakfast also got variety of food.

Escrito el 13 julio 2019

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Dear Ahmad, Thank you so much for your great score and generous comments. We are so happy to know you had wonderful experiences with us and like our services and food offerings, a real moral boosting score to all of us at Lone Pine hotel. Thank you so much! Have an awesome time ahead. Most sincerely,. Francois

Respondida el 15 julio 2019
Lone Pine Boutique Hotel By The Beach
4,8
Laura de Singapur
Viaje en pareja
Suite Deluxe
5 noches en julio de 2019

Great hotel but needs an upgrade and the attention to detail isn’t there! ”

We visited this hotel 7 years ago and really enjoyed our stay. Hence we rebooked but this time round the hotel missed the mark of a 4 star. The attention to detail just wasn’t there. Unfortunately the hotel, rooms, restaurant and bar are all in need of an upgrade. The rooms need a paint and a really good clean. The bed and pillows were extremely uncomfortable. We did ask to change them but were told they only had one options for pillows? The staff are lovely but unfortunately didnt seem to have the answers to anything we asked! Breakfast was good but it was the same thing every day. Variety was needed! The location is great and the pool is one of the nicest. It just needs a little work to really be able to call it a 4 star hotel. Please this hotel could be beautiful, it just needs a little bit of love.

Escrito el 22 julio 2019

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Thank you, Laura, for sharing with us and apologise most sincerely for the poor experiences and rest assure that I have personally review with my team to have an immediate correction and improvement where necessary. Our bar & Restaurant are in the renovation program coming soon to assure great guests comfort. Next time you visit Penang please do contact us directly and we will ensure to make it right for you and provide you with a more memorable experience. Wishing you a wonderful New Year ahead. Most sincerely, Francois

Respondida el 23 julio 2019
Lone Pine Boutique Hotel By The Beach
6,8
Bueno
kien de Malasia
Viaje en pareja
Deluxe frente al mar
1 noche en julio de 2019

Cleaning team and reception need improve”

When I checked in on 2.30pm,the reception told me the room is not yet ready ,so I go out have a lunch, before I go out , I tell reception if the room is ready pls call me ,when the time is 3.30pm,never call me and I go back to ask myself are my room is ready or not? When go in my room ,the side table is have a little wet something like "jelly"call to reception for send someone to clean,saying will come to clean,after 15min never see people come,call again , saying is a break time for the team. Waiting half hour also never see people come to clean,so I also cannot wait and going out alr. So I think you should have to let your staff know if promise to customer need to come pls come, if not you do not promise anything to your customer. Thank you

Escrito el 20 julio 2019

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I sincerely apologise, Kien, for any inconveniences caused. I will review with my team the issue highlighted for immediate improvement and assure to provide efficient and prompt service to all our guests in future. Once again please accept my most sincere apologise for any inconvenience we may have caused. We hope to welcome you back and prove to you we are better than that and it was only an accident! Most sincerely, Francois

Respondida el 22 julio 2019
Lone Pine Boutique Hotel By The Beach
8,0
Excelente
nazreen de Malasia
Viaje en grupo
Deluxe frente al mar
2 noches en junio de 2019

Beautiful property but need to keep up with maintenance”

The entire resort is beautiful and at the price I paid for, it is definitely value for money. Nonetheless, you can already start to see traces of rundown. The owner needs to keep up with maintenance. The pool is nice and big. The only downside, although the hotel is facing the ocean and I believe all rooms will at least get a partial seaview, the hotel does not have its own beach. I would recommend for the hotel to move some of the chairs from the pool (a lot of them) to the courtyard area facing the ocean for people who just want to relax near the beach. Also to just have simple fence (not a tree fence) so not to block the view.

Escrito el 06 julio 2019

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Thank you Nazreen, for sharing with us. I am pleased to let you know we are actually in renovation phases to ensure our property is back to a higher level of expectations. Thank you for your suggestions and we will review for improvement. Have a real wonderful time ahead. Most sincerely, Francois

Respondida el 08 julio 2019
Lone Pine Boutique Hotel By The Beach
8,8
Excelente
Jade de Malasia
Familia con niños mayores
Premier
2 noches en junio de 2019

Love the trees”

There was a wedding reception when we were there, making noise till 2am, right underneath the hotel room. And the wedding reception set up occupied the trees and green area, I cant enjoy my hammock and wind and the sea waves sound outdoor like what I expected to have. But I will come back for another time, hopefully I dont meet with the wedding reception again.

Escrito el 02 julio 2019

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Thank you Jade, for sharing with us and would like to apologise most sincerely for the discomfort caused by the wedding function. I look forward to welcome you back and assure you a more enjoyable and memorable time with us at Lone Pine Hotel. Have an outstanding time ahead. Most sincerely, Francois

Respondida el 03 julio 2019
Lone Pine Boutique Hotel By The Beach
7,6
Muy bueno
Mohamed de Malasia
Viaje en pareja
Deluxe frente al mar
2 noches en julio de 2019

Can be better”

Front staff needs more customer service training. They are slow, not attentive and not engaging enough. I don't feel welcomed in this hotel. The positives: Location is good. Pool is great. Beautiful ground and beach.

Escrito el 25 julio 2019

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Thank you, Mohamed, for sharing with us and regret most sincerely any disappointment on your poor arrival experience, I will surely review with my team the issues for immediate improvement. Please accept once again, my sincere apologies. Next time you visit Penang do let us know and we will ensure to provide you a more memorable time with us. Most sincerely, Francois

Respondida el 25 julio 2019
Lone Pine Boutique Hotel By The Beach
4,8
Siew de Malasia
Viaje en grupo
Premier Courtyard View Room
1 noche en julio de 2019

Out of expectation and disappointed”

- check in process slow, manual form to fill in and no systematic. - upon step into room, strong humid smell. Room furniture is old and refurbish needed. - booked Premier Sea facing, but only notice that we are staying in Premier Courtyard view room after review from Agoda picture. Double confirm with staff during check in is Premier Sea facing, staff confirm that room is sea facing. - no desk in room, sofa suppose as per picture is in room but it locate at outside. - air conditioning seems not functioning, feel warm without the fan. - toilet a bit flood after shower.

Escrito el 22 julio 2019

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Thank you , Siew, for sharing with us and apologise most sincerely for the poor experiences and rest assure that I have personally review with my team to have an immediate correction and improvement where necessary. Next time you visit Penang please do contact us directly and we will ensure to make it right for you and provide you with a more memorable experience. Wishing you a wonderful New Year ahead. Most sincerely, Francois

Respondida el 23 julio 2019
Lone Pine Boutique Hotel By The Beach
10,0
Excepcional
Siti de Malasia
Familia con niños pequeños
Deluxe frente al mar
2 noches en junio de 2019

Excepcional”

This is our 2nd time staying at Lone Pine Hotel and still the best! My son are very happy and enjoy their holiday. He can swim and also go to Ferringhi beach. The food, environment & hospitality is highly recommended. For sure will come again and stay at here ❤️

Escrito el 25 junio 2019

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HOw wonderful to hear we made it again your favourite hotel. This is a wonderful music to our ears , thank you so so much Siti, for your confidence in us and your great support. It is always wonderful to hear from our happy customers, it really make a big difference to all of us at Lone Pine Hotel. We all look forward to welcome you back with yoru family for another happy memorable time with us. Have an ecstatic and amazing time ahead. Most sincerely, Francois

Respondida el 25 junio 2019
Lone Pine Boutique Hotel By The Beach
8,0
Excelente
Yoke de Malasia
Viaje en pareja
Deluxe
2 noches en febrero de 2019

Not satisfied with the staff”

Overall in this resort is OK but I very disappointing is I was request to do something in the room for my Honeymooner and my birthday but they gave me was twin bed then when I complained. They change it with immediately and it was no surprise for my special day.

Escrito el 23 junio 2019

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Thank you, Yoke, for sharing here with us and apologise for the inconvenience and discomfort caused upon arrival. I have review with my team on the importance to proper service delivery. Please accept my deepest apologies for our mistake and inattentiveness! We look forward to welcome you back and show you this was just an accident and not the norm of our hotel. Have a wonderful time ahead. Most sincerely, Francois

Respondida el 24 junio 2019
Lone Pine Boutique Hotel By The Beach
8,4
Excelente
tamer de Egipto
Familia con niños pequeños
Super Deluxe
1 noche en junio de 2019

If you are not smoker and love Asian cuisin this is the best hotel”

the hotel is superb, clean, comfy and friendly staff. there were two downsides: 1- there is no smoking or vaping inside the hotel and that was not clear during the booking. so if you are a vaping person or smoker this is not for you. 2- the buffet does not have varieties considering all guest are Asian or love Asian cuisine. rather than this, it is fabulous.

Escrito el 19 junio 2019

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Thank you so much, Tamer, for your good score and generous comments on our team, greatly appreciated! In regards of non smoking, the regulation in Malaysia , like now most countries, are forbidding smoking or vaping in the building and restaurant and to the extend in public garden. However we have two places to permit our smoking guests to enjoy their passion at free will. Thank you so much for sharing and look forward to welcome you back soon for further more memorable time with us in Lone Pine Hotel. Have an outstanding time ahead. Most sincerely, Francois

Respondida el 20 junio 2019
Lone Pine Boutique Hotel By The Beach
8,4
Excelente
Aza de Malasia
Viaje en pareja
Deluxe frente al mar
2 noches en junio de 2019

Wonderful Stay”

I love the room. The small bathtub at the balcony is something different from other hotels. The room service was very early and the staff didn’t replenish the shower gels, drinks and other vanity kits. Other than that, it was a wonderful stay here.

Escrito el 13 junio 2019

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How nice of you, Aza, to provide us such nice feedbacks, greatly appreciated. it is always really nice to hear from our happy guests, it really make a big difference to all of us in Lone Pine Hotel and help us to regain confidence and motivation to keep work hard in providing better service delivery day after day to all our guests. Thank you so much! I will assure that our housekeeping improve in its service delivery, please accept my sincere apologies for any discomfort caused. Have a real awesome time ahead. Most sincerely, Francois

Respondida el 14 junio 2019
Lone Pine Boutique Hotel By The Beach
9,2
Excepcional
Khairiyatun de Malasia
Viaje en pareja
Deluxe
1 noche en junio de 2019

Very relaxing. Wonderful stay”

Room, location n facilities excellent. Had to remind them they promised bday treat for my husband Bfast was great. Dinner not so- they only had one waiter, running around. Didn't have ribs that we ordered fr the menu. They should have proper dinner selection Overall a great stay, would return if the rates are good

Escrito el 12 junio 2019

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Khairiyatun, your great score and wonderful feedbacks arrived like a real blessing and provide us a stronger confidence that we are on the right track in providing memorable hotel experiences. We are so pleased to hear from our happy customers, it really means a lot to all of us at Lone Pine Hotel. We all look forward to welcome you back soon in Penang and wish you an awesome and outstanding time ahead. Most sincerely, Francois

Respondida el 13 junio 2019
Lone Pine Boutique Hotel By The Beach
8,8
Excelente
Sharifah de Malasia
Familia con niños mayores
Super Deluxe
1 noche en junio de 2019

A Place to Relax”

Our 2nd time staying at this hotel before we heat back to Kuala Lumpur. Everything about this hotel is awesome, the room is spacious for us and it was nice to have a room facing the beach. Breakfast is good but can be improved.

Escrito el 11 junio 2019

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How nice and rewarding, Sharifah, it is to receive your generous score and very kind message particularly from a returnee guests it has even more weight and hopefully show our efforts are worthwhile. It is so recomforting to hear from our happy customers, honestly a great bowl of oxygen and wonderful motivation to all of us at Lone Pine Hotel. We look forward to welcome you back and in meantime have an awesome time ahead. Most sincerely, Francois

Respondida el 12 junio 2019
Lone Pine Boutique Hotel By The Beach
9,6
Excepcional
Sreedevi de Malasia
Familia con niños mayores
Deluxe frente al mar
1 noche en mayo de 2019

Excepcional”

Stayed at the deluxe sea facing room. Big, spacious room. Nice balcony. Wonderful view. Loved hearing the sound of the waves. Breakfast was okay, but the management need to overcome the problem with the crows. Overall, had a wonderful and amazing stay. Will visit again.

Escrito el 04 junio 2019

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It is really nice of you, Sreedevi, to give us such a great score and generous comments. It is so important for all of us at Lone pine hotel to hear from our happy customers, it is first of all a great reward to all of us as well as a wonderful boost of moral to keep trying harder in assuring our guests satisfaction is met. At time we really feel pretty down reading other feedback but your reassurance really motivate all of us and you can be rest assure that we will keep going for the greater to ensure our guests have only memorable experiences while with us at Lone Pine Hotel. In regards of the crow we have tried and keep trying various ways to eliminate this issue and hopefully find the best solution very soon. Thank you one again a million for your generous feedbacks . Have a real awesome and amazing time ahead. Most sincerely, Francois

Respondida el 04 junio 2019
Lone Pine Boutique Hotel By The Beach
10,0
Excepcional
Mariam de Malasia
Viaje en grupo
Deluxe
2 noches en abril de 2019

Good service & peaceful environment ”

Pros: very nice hotel with friendly staff. Spacious room with good service. So in love with this hotel with a peaceful environment and will definitely come here again. Cons: Have to wait 15 mins to check in due to the room are not ready yet.

Escrito el 02 mayo 2019

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What can I say, Mariam, other than you, not only made my day but also my Team as well, what a great feeling it is for all of us to read yoru feedback this morning and you cant imagine the motivation to all of us WOW WOW WOW, we are in fire to keep working harder and harder in assuring all our guests have only memorable time and hotel experiences while with us in Lone Pine Hotel. We all look forward to welcome you back and provide you further more memorable time in Penang. A million a big thank you for sharing your positive experiences with everyone , it really make a huge difference to us , THANK YOU A MILLION! Have an awesome and amazing time ahead. Most sincerely, Francois

Respondida el 06 mayo 2019
Lone Pine Boutique Hotel By The Beach
6,8
Bueno
HUI de Malasia
Familia con niños pequeños
Suite Deluxe
1 noche en junio de 2019

Room maintenance need to improve ”

Room was spacious . My kid love it because they can running around. However room maintenance seems a little bit failure because our room’s door very hard to close. Water tap broken . Plus there were quite lot of ants on top of the cabinet . We tried to call room service for some food , but waited someone to pick up the call for quite time .

Escrito el 21 julio 2019

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Dear Ms Hui, I sincerely regret to read your dissatisfaction and apologise most sincerely for any inconvenience we may have caused. I will personally review the highlighted issues for immediate improvement and ensure to provide better service quality to all our guests and your goodself in future, Once again most sincere apologies. Most sincerely, Francois

Respondida el 22 julio 2019
Lone Pine Boutique Hotel By The Beach
6,4
Bueno
HUI de Malasia
Familia con niños pequeños
Deluxe frente al mar
1 noche en junio de 2019

Room maintenance need to improve ”

Room was spacious . My kid love it because they can running around. However room maintenance seems a little bit failure because our room’s door very hard to close. Water tap broken . Plus there were quite lot of ants on top of the cabinet . We tried to call room service for some food , but waited someone to pick up the call for quite time .

Escrito el 21 julio 2019

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Dear Ms Hui, I sincerely regret to read your dissatisfaction and apologise most sincerely for any inconvenience we may have caused. I will personally review the highlighted issues for immediate improvement and ensure to provide better service quality to all our guests and your goodself in future, Once again most sincere apologies. Most sincerely, Francois

Respondida el 22 julio 2019
Lone Pine Boutique Hotel By The Beach
7,2
Muy bueno
YIN de Malasia
Familia con niños pequeños
Super Deluxe
2 noches en julio de 2019

Our favourite hotel in Penang”

We've been staying at Lone Pine for many years and it's our favourite hotel in Penang. They've just refurbished the rooms and rooms are new now. Breakfast as usual is excellent, good spread but it does get stuffy at the alfresco dining area. Thoroughly enjoyed our stay and definitely will be back again.

Escrito el 09 julio 2019

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Dear Yin , thank you very much for your very kind comments, greatly appreciated, particularly coming from a returnee it mean a lot to all of us at the hotel ! Glad we remain to be your favourite in Penang , we surely keep working hard in assuring continuous improvement and hopefully see our score improve a little ;-) . We all look forward to welcome you back in Lone Pine Hotel for further more memorable time with us. In meantime have a real awesome time ahead. Most sincerely, Francois

Respondida el 09 julio 2019
Lone Pine Boutique Hotel By The Beach
9,2
Excepcional
Alexander
Familia con niños pequeños
Super Deluxe
7 noches en junio de 2019

7 night stay ”

Exceptionally comfortable room with views of the sea; it was an excellent place to relax for a week. The hotel was quiet during low season which made it even more enjoyable. The breakfast was also good, with a slight variation of choices each morning as you sit outside listening to the waves. Will stay again.

Escrito el 30 junio 2019

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What an amazing feedbacks and great score, Alexander, it really made us so so happy, providing us a hug motivation to all of us at Lone Pine Hotel to keep working harder in assuring our guests satisfaction is always met or better exceeded! Thank you a million for taking the time to share your positive experiences with all of us here; it is always fantastic to hear about our happy customers.THANK YOU! We look forward to welcome you back soon and wish you an outstanding and ecstatic time ahead. Most sincerely, Francois

Respondida el 01 julio 2019
Lone Pine Boutique Hotel By The Beach
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Este alojamiento es muy popular, ¡no te lo pierdas!

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