Mercure Pattaya

484 Moo 10, Pattaya Second Road Soi 15, Pattaya Central, Pattaya, Tailandia, 106, 20150
Mercure Pattaya
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Deluxe con 1 cama grande Mercure Pattaya
Actividades Mercure Pattaya
Vestíbulo Mercure Pattaya
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7,5
Muy bueno
27.9 % este mes
/10
( 1507 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
7,6
Muy bueno
Valoración de la ubicación
Muy buena ubicación - a 20 metros del centro de la ciudad
Barrio popular
Aparcamiento
GRATIS
  • Ripley, ¡aunque usted no lo crea!410 m
  • Centro Comercial Central Festival Pattaya Beach800 m
  • Calle Peatonal Pattaya930 m
  • Alcázar Cabaret1,9 km
  • Big Buddha2,04 km
  • Art in Paradise2,4 km
  • Santuario de la Verdad (Prasat Sut Ja-Tum)5,01 km
  • Playa Jomtien6,22 km
  • Isla Koh Lan11,06 km
  • Parque Acuático de Ramayana21,6 km
  • Destacados y valoraciones

    Hotel de 4-star
    Wifi gratis
    Comodidad muy buena
    7,8 valoración de calidad de la habitación
    Servicio muy bueno
    7,8 valoración de servicio
    Limpieza muy buena
    7,7 valoración de limpieza
    Desayuno fantástico
    76 % de menciones positivas
    • Traslado al aeropuerto

    • a 420 m de la playa

    • Cambio de divisas

    • Ubicado en el corazón de Pattaya

    • Wifi gratis en las habitaciones

    Más barato que el 97 % de los alojamientos en Pattaya en las últimas 24 horas.Comparado con 11.175 alojamientos de Agoda en Pattaya durante varias fechas
    Calidad-precio7,6
    Distancia al centro de la ciudad1 km
    Valoración de la ubicación7,6
    Aeropuerto más cercanoAeropuerto Internacional U-Tapao (UTP)
    Distancia al aeropuerto30,8 km

    Habitaciones disponibles en Mercure Pattaya

    7,8
    Muy buena
    Comodidad y calidad de la habitación
    Habitación Deluxe doble (Deluxe Double Room)
    Habitación Deluxe doble (Deluxe Double Room)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 1 cama doble
    Indica fechas para ver precios
    Habitación Superior doble (Superior Double Room)
    Habitación Superior doble (Superior Double Room)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 1 cama doble
    Indica fechas para ver precios
    Habitación Superior con 2 camas (Superior Twin Room)
    Habitación Superior con 2 camas (Superior Twin Room)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 2 camas individuales
    Indica fechas para ver precios
    Habitación Deluxe 2 camas (Deluxe Twin Bed)
    Habitación Deluxe 2 camas (Deluxe Twin Bed)
    ...
    • Tamaño de la habitación: 28...
    • Terraza / balcón
    • 2 camas individuales
    Indica fechas para ver precios
    Suite familiar (Family Suite)
    Suite familiar (Family Suite)
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la piscina
    • 1 cama extragrande y 1 Lite...
    Indica fechas para ver precios
    Habitación Superior (Superior)
    Habitación Superior (Superior)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    Indica fechas para ver precios
    Habitación Suite esquinera  (Corner Suite Room )
    Habitación Suite esquinera (Corner Suite Room )
    ...
    • Terraza / balcón
    • Ducha
    • 1 cama grande
    Indica fechas para ver precios
    Individual Deluxe (Single Deluxe)
    Individual Deluxe (Single Deluxe)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 2 camas individuales
    Indica fechas para ver precios
    Deluxe con 1 cama grande (Deluxe Queen Bed)
    Deluxe con 1 cama grande (Deluxe Queen Bed)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 1 cama doble
    Indica fechas para ver precios
    Superior - 1 cama grande (Superior Queen Bed)
    Superior - 1 cama grande (Superior Queen Bed)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la piscina
    • 1 cama doble
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 11.175 alojamientos de Pattaya
    Ver todas las puntuaciones
    Valoración de la comodidad de la habitación
    7.8/10
    Valoración de precio más bajo
    Valoración del servicio
    7.8/10
    Valoración del tamaño de la habitación
    24 sqm.
    Mejor que el
    98
    %
    de los alojamientos en Pattaya
    Mejor que el
    97
    %
    de los alojamientos en Pattaya
    Mejor que el
    96
    %
    de los alojamientos en Pattaya
    Más grande que el
    96
    %
    de los alojamientos en Pattaya
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Mercure Pattaya

    Más sobre Mercure Pattaya

    Resumen

    Ocultar

    Los servicios/instalaciones más comentados.

    Piscina
    88 menciones
    Servicio de limpieza
    28 menciones
    Desayuno
    24 menciones
    Playa
    13 menciones

    Ofrecen

    Ocultar

    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Restauración

    Opciones de desayuno

    Americana
    Asiática
    Continental
    Halal
    Vegetariana

    Restaurantes en el alojamiento

    Aqua Pool Bar & Cafe
    Cocina:Americana, Asiática, China
    Menú:Bufet
    Gateau Maison
    Cocina:Francesa
    Menú:Bufet

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Política de huéspedes del alojamiento

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    Algunos datos interesantes

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    Valoraciones de huéspedes sobre Mercure Pattaya

    Valoración total
    7,5
    Muy bueno
    Basado en 1507 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (1143)Opiniones de Booking.com (364)
    Valorado a través de Agoda7,6
    /
    10
    Muy bueno
    27.9 % este mes
    Estado/limpieza del hotel7,7
    Servicios7,1
    Ubicación7,6
    Confort y calidad de la habitación7,8
    Servicios7,8
    Calidad-precio7,6
    Puntuación alta para Pattaya
    Valoración
    9+ Excepcional (137)
    8-9 Excelente (199)
    7-8 Muy bueno (291)
    6-7 Bueno (146)
    <6 Por debajo de las expectativas (152)
    Momento del año
    Mar - May (267)
    Jun - Ago (230)
    Sep - Nov (271)
    Dic - Feb (157)
    Todos los viajeros (1143)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 925 comentarios de huéspedes verificados
    12345
    7,2
    Muy bueno
    Inaki de España
    Familia con niños pequeños
    Habitación Superior doble
    2 noches en agosto de 2018

    OK relación calidad-precio”

    Por el importe que pagas no se puede pedir mas. Habitacion limpia y en una zona centrica de Pattaya. La playa a 10 minutos andando. Centro comercial con restaurante a 2 minutos caminando. El suelo de la piscina un poco descuidado (duele al caminar).

    Escrito el 25 agosto 2018
    7,2
    Muy bueno
    Mark de Estados Unidos
    Viajero solo
    Habitación Superior con 2 camas
    5 noches en mayo de 2019

    I was not very happy with the room on arrival. I felt that it had not been cleaned properly. ”

    The swimming pool needed to be drained out and cleaned properly. From my room I could see dirt at the bottom of the pool, so I avoided swimming in it! The cleaning staff made a great effort after the first day to clean my room.

    Escrito el 14 mayo 2019
    9,2
    Excepcional
    Lawrence de Tailandia
    Viajero solo
    Habitación Superior con 2 camas
    2 noches en febrero de 2019

    Not as good as a few years ago”

    This is still a good hotel and the location is excellent. Really within walking distance of wherever you might want to go in the area from Central Festival down to Walking Street. It has been a couple of years since I have stayed at the Mercure Pattaya, but they redecorated the hotel in a modern motif, and it is "cold". No warmth to the lobby and public areas at all. They also discontinued the shuttle service that used to run from the hotel down to Pattaya Road 2. I would stay here again, because the price was right and the location is excellent, but it is not nearly as comfortable a hotel as it used to be.

    Escrito el 25 febrero 2019
    10,0
    Excepcional
    Mahendra de India
    Familia con niños pequeños
    Habitación Superior doble
    5 noches en abril de 2019

    Family vaccation”

    Hi, I stayed in Mercure hotel in April 2019 and had a great time. The receptionist Nitty I hope I am remember the name right was of great help as we wanted to move around the town. She also helped me out to visit Amazone Cartoon water park as well. Overall a great stay in Mercure.

    Escrito el 27 abril 2019
    10,0
    Excepcional
    Michael de Reino Unido
    Viajero solo
    Habitación Suite esquinera
    3 noches en marzo de 2019

    Excepcional”

    nice central location ,facilities pretty good

    Escrito el 24 mayo 2019
    10,0
    Excepcional
    Deby de Indonesia
    Familia con niños mayores
    Habitación Superior con 2 camas
    6 noches en abril de 2019

    Nice hotel”

    Nice hotel Friendly staff

    Escrito el 04 mayo 2019
    9,2
    Excepcional
    WONG de Hong Kong
    Familia con niños pequeños
    Habitación Superior con 2 camas
    2 noches en abril de 2019

    Swimming pool is the highlight”

    It's very nice to swim in the evening with music from the pool bar.

    Escrito el 02 mayo 2019
    9,6
    Excepcional
    Henry de Estados Unidos
    Viajero solo
    Habitación Superior doble
    6 noches en octubre de 2017

    Excellent place to stay, but the WiFi was very shoddy”

    For some strange reason, I was unable to access the WiFi on my Apple iPhone. The staff did there best to resolve the problem without any luck. My friend had a Samsung device and was able to connect easily even though the speed was slow.

    Escrito el 05 diciembre 2017

    Thank you for taking the time to tell us about your experience at the Mercure Pattaya Hotel! Your comment regarding the inconvenience with our WIFI will be conveyed to our IT manager, who is currently finding alternatives in order to make it more efficient and customer friendly. Thank you for taking the time to voice your and we hope to have the chance of hosting you again Yours sincerely, Jagan Lacsher General Manager

    Respondida el 22 enero 2018
    Mercure Pattaya
    8,4
    Excelente
    malcolm de Reino Unido
    Viajero solo
    Habitación Superior doble
    1 noche en noviembre de 2017

    Nice room Nicer Staff”

    It is in a quiet location but only minutes away from the busier areas. Only down side reaĺly was the quality of the breakfast. Not worth 390 BHT. You can buy a token at the reception for 280 BHT but the breakfast is still disappointing at that. Good place for family vacations I think

    Escrito el 17 noviembre 2017

    Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the breakfast issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the breakfast has been conveyed to our Food and Beverage Manager and our Executive Chef, who are taking the necessary actions in order to improve the dining experience and the quality of the buffet. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Jagan Lacsher General Manager

    Show more
    Mercure Pattaya
    9,6
    Excepcional
    Anthony de Reino Unido
    Viajero solo
    Habitación Superior doble
    5 noches en abril de 2017

    Excepcional”

    great hotel pleasant staff, arrived early had to wait for room, no problem was offered a cup of coffee by the restaurant manager who was very helpful regarding information of the hotel and facilities, Tim the manager gave me a free up grade, which again was great, i cannot fault the staff, the rooms were clean, housekeeping staff were pleasant and the pool and pool staff were also very nice. The food served at the pool was really good, fresh healthy food, pizzas were great, freshly made to order, presentation was very good, well done Mercure i will be back in August great hotel, great staff really enjoyed my stay Thankyou.

    Escrito el 25 abril 2017
    8,4
    Excelente
    Steven de Australia
    Viajero solo
    Habitación Superior doble
    4 noches en septiembre de 2016

    Clean, Huge pool and close to shops”

    Stayed for five nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Did not eat breakfast at Hotel, decided to eat elsewhere, plenty of places close by and cheaper, not to say that the food wasn’t pleasant. Easy to get around from Hotel as it is a central location with a short walk to the beach if needed.

    Escrito el 02 octubre 2016
    8,0
    Excelente
    lee de Malasia
    Familia con niños pequeños
    Habitación Superior con 2 camas
    2 noches en septiembre de 2016

    Love the swimming pool”

    Overall the Mercure Pattaya is adequate for a family stay. Very nice swimming pools, great for kids, towels provided at poolside. Tried the spa as well, inexpensive and good, same price in house poolside or room massage. Free 24 hour shuttle to main rd Pattaya 2nd road, else a 10-15 mins walk bad sewer smell lol. Small balcony with lounge chairs provided. Very small bathroom, ok for us as it does make the room look bigger. TV and air con and wifi worked fine. Family friendly but guest friendly as well, overall satisfactory, will consider booking Mercure for next visit.

    Escrito el 29 septiembre 2016
    9,3
    Excepcional
    Malcolm de Reino Unido
    Viajero solo
    Habitación Superior con 2 camas
    10 noches en julio de 2015

    Another Pleasing Stay”

    Adequate standard of room, clean and great staff.

    As usual, I enjoyed my stay here. The rooms are of adequate size (but small bathrooms), and they are clean and comfortable. The staff are nothing short of brilliant, pleasant, helpful, good English, everyone of them I had cause to speak to were so keen to please. The location is great, close to Second Road shopping, convenient for the Soi Bukkow pub area, and a free mini bus to and from the Walking Street area. All this whilst being far enough away from the noisy bar scene so as not to have to endure the noise at night. I will return.

    Escrito el 30 julio 2015
    8,7
    Excelente
    Steven de Australia
    Viajero solo
    Habitación Superior doble
    4 noches en septiembre de 2014

    Close to Second Road”

    Great pool, good rooms and close to Sopping Centres

    Stayed for four nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Breakfast was good although was a little disappointed with the Mercure brand, I did expect a little better being part of the Accor Chain. Overall, it was OK but it depends on how much time one spends in a hotel room.

    Escrito el 27 septiembre 2014
    8,3
    Excelente
    Kurt de Austria
    Familia con niños mayores
    Habitación Superior doble
    3 noches en agosto de 2014

    Excellent Value for money”

    location, pool, accept pets

    We had a lovely stay. the hotel way exceeded our expectations. Such good value for money and within walking distance of main street, supermarkets and restaurants. The pool area and outside dining are lovely. The breakfast is amazing with such a good selection of Thai and Western food. The only negative would be that the furnishings are slightly dated but this wouldn't stop us from visiting again. In fact we will definitely be going again as we can take our dog. We saw a few people with pets checking in but we never saw or heard any after that. An oasis in the middle of Pattaya

    Escrito el 13 agosto 2014
    8,0
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Superior doble
    9 noches en julio de 2014

    A family friendly hotel”

    Reasonably priced, clean and comfortable rooms.

    We stay here twice a year, which speaks volumes. We like the location, close enough to the action, far enough away for it not to be in your face. The staff never fail to please, and we had a great dining experience poolside. The rooms, though not huge, are large enough, the size of the bathrooms being the only thing that lets them down. Clean and comfortable, and at a reasonable room rate for this area.

    Escrito el 07 agosto 2014
    8,3
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Deluxe doble
    3 noches en diciembre de 2013

    good clean hotel”

    clean rooms, nice staff and a handy free ride to/from the main road.

    As usual I was warmly welcomed on arrival, but was asked why I was just staying 3 nights, when I told them that was all that was available on the Internet they offered me a longer stay. However, I had already booked and paid for another hotel for the remainder of my stay. They were unable to explain why they had not responded to my email asking if the room was available for longer. Management pleased note, you lost another 9 days of my custom for no reason. Given that I stay here at least twice a year that was a risky move(letting me try out a different hotel). On the good side, I had previously complained about the loud construction noise starting at 7.00am, the management emailed me saying they were trying to get the construction company to limit early noise, and they seem to have achieved this. Well done. Overall this is a good hotel to stay at.

    Escrito el 05 enero 2014
    8,0
    Excelente
    Santiago de España
    Viajero solo
    Habitación Deluxe doble
    3 noches en agosto de 2013

    Confortable”

    Location, Room, Pool

    The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.

    Escrito el 10 septiembre 2013
    8,0
    Excelente
    Santiago de España
    Viajero solo
    Habitación Deluxe doble
    3 noches en agosto de 2013

    Confortable”

    Location, Rooms, Pool

    The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.

    Escrito el 10 septiembre 2013
    8,7
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Deluxe doble
    6 noches en julio de 2013

    A great hotel spoilt by the noise”

    Comfortable clean rooms with a nice balcony/view.

    I stay at this hotel about 3 times per year, so that tells you that it ticks all the boxes for me, great hotel, good location, and friendly staff. The rooms are a decent size, large comfortable bed, and clean, the bathroom however is "adequate", but I don't come here to stay in the bathroom. The food is first class, although a little pricey, but you pay for quality. Now the down side:- this stay (through no fault of the hotel) I was woken every morning with really loud heavy construction noise (about 7.00 - 7.30 am). There are two large construction sites, one either side of the hotel, and a third one planned for the rear of the hotel (sales office on site but the construction work not started yet). So for the next 6 months (or maybe longer) there will be noise. If this bothers you I would think hard before booking here.

    Escrito el 20 agosto 2013
    12345

    Valoraciones de huéspedes sobre Mercure Pattaya

    Valoración total
    7,5
    Muy bueno
    Basado en 1507 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (1143)Opiniones de Booking.com (364)
    Valorado a través de Agoda7,6
    /
    10
    Muy bueno
    27.9 % este mes
    Estado/limpieza del hotel7,7
    Servicios7,1
    Ubicación7,6
    Confort y calidad de la habitación7,8
    Servicios7,8
    Calidad-precio7,6
    Puntuación alta para Pattaya
    Valoración
    9+ Excepcional (137)
    8-9 Excelente (199)
    7-8 Muy bueno (291)
    6-7 Bueno (146)
    <6 Por debajo de las expectativas (152)
    Momento del año
    Mar - May (267)
    Jun - Ago (230)
    Sep - Nov (271)
    Dic - Feb (157)
    Todos los viajeros (1143)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 925 comentarios de huéspedes verificados
    12345
    7,2
    Muy bueno
    Inaki de España
    Familia con niños pequeños
    Habitación Superior doble
    2 noches en agosto de 2018

    OK relación calidad-precio”

    Por el importe que pagas no se puede pedir mas. Habitacion limpia y en una zona centrica de Pattaya. La playa a 10 minutos andando. Centro comercial con restaurante a 2 minutos caminando. El suelo de la piscina un poco descuidado (duele al caminar).

    Escrito el 25 agosto 2018
    7,2
    Muy bueno
    Mark de Estados Unidos
    Viajero solo
    Habitación Superior con 2 camas
    5 noches en mayo de 2019

    I was not very happy with the room on arrival. I felt that it had not been cleaned properly. ”

    The swimming pool needed to be drained out and cleaned properly. From my room I could see dirt at the bottom of the pool, so I avoided swimming in it! The cleaning staff made a great effort after the first day to clean my room.

    Escrito el 14 mayo 2019
    9,2
    Excepcional
    Lawrence de Tailandia
    Viajero solo
    Habitación Superior con 2 camas
    2 noches en febrero de 2019

    Not as good as a few years ago”

    This is still a good hotel and the location is excellent. Really within walking distance of wherever you might want to go in the area from Central Festival down to Walking Street. It has been a couple of years since I have stayed at the Mercure Pattaya, but they redecorated the hotel in a modern motif, and it is "cold". No warmth to the lobby and public areas at all. They also discontinued the shuttle service that used to run from the hotel down to Pattaya Road 2. I would stay here again, because the price was right and the location is excellent, but it is not nearly as comfortable a hotel as it used to be.

    Escrito el 25 febrero 2019
    10,0
    Excepcional
    Mahendra de India
    Familia con niños pequeños
    Habitación Superior doble
    5 noches en abril de 2019

    Family vaccation”

    Hi, I stayed in Mercure hotel in April 2019 and had a great time. The receptionist Nitty I hope I am remember the name right was of great help as we wanted to move around the town. She also helped me out to visit Amazone Cartoon water park as well. Overall a great stay in Mercure.

    Escrito el 27 abril 2019
    10,0
    Excepcional
    Michael de Reino Unido
    Viajero solo
    Habitación Suite esquinera
    3 noches en marzo de 2019

    Excepcional”

    nice central location ,facilities pretty good

    Escrito el 24 mayo 2019
    10,0
    Excepcional
    Deby de Indonesia
    Familia con niños mayores
    Habitación Superior con 2 camas
    6 noches en abril de 2019

    Nice hotel”

    Nice hotel Friendly staff

    Escrito el 04 mayo 2019
    9,2
    Excepcional
    WONG de Hong Kong
    Familia con niños pequeños
    Habitación Superior con 2 camas
    2 noches en abril de 2019

    Swimming pool is the highlight”

    It's very nice to swim in the evening with music from the pool bar.

    Escrito el 02 mayo 2019
    9,6
    Excepcional
    Henry de Estados Unidos
    Viajero solo
    Habitación Superior doble
    6 noches en octubre de 2017

    Excellent place to stay, but the WiFi was very shoddy”

    For some strange reason, I was unable to access the WiFi on my Apple iPhone. The staff did there best to resolve the problem without any luck. My friend had a Samsung device and was able to connect easily even though the speed was slow.

    Escrito el 05 diciembre 2017

    Thank you for taking the time to tell us about your experience at the Mercure Pattaya Hotel! Your comment regarding the inconvenience with our WIFI will be conveyed to our IT manager, who is currently finding alternatives in order to make it more efficient and customer friendly. Thank you for taking the time to voice your and we hope to have the chance of hosting you again Yours sincerely, Jagan Lacsher General Manager

    Respondida el 22 enero 2018
    Mercure Pattaya
    8,4
    Excelente
    malcolm de Reino Unido
    Viajero solo
    Habitación Superior doble
    1 noche en noviembre de 2017

    Nice room Nicer Staff”

    It is in a quiet location but only minutes away from the busier areas. Only down side reaĺly was the quality of the breakfast. Not worth 390 BHT. You can buy a token at the reception for 280 BHT but the breakfast is still disappointing at that. Good place for family vacations I think

    Escrito el 17 noviembre 2017

    Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the breakfast issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the breakfast has been conveyed to our Food and Beverage Manager and our Executive Chef, who are taking the necessary actions in order to improve the dining experience and the quality of the buffet. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Jagan Lacsher General Manager

    Show more
    Mercure Pattaya
    9,6
    Excepcional
    Anthony de Reino Unido
    Viajero solo
    Habitación Superior doble
    5 noches en abril de 2017

    Excepcional”

    great hotel pleasant staff, arrived early had to wait for room, no problem was offered a cup of coffee by the restaurant manager who was very helpful regarding information of the hotel and facilities, Tim the manager gave me a free up grade, which again was great, i cannot fault the staff, the rooms were clean, housekeeping staff were pleasant and the pool and pool staff were also very nice. The food served at the pool was really good, fresh healthy food, pizzas were great, freshly made to order, presentation was very good, well done Mercure i will be back in August great hotel, great staff really enjoyed my stay Thankyou.

    Escrito el 25 abril 2017
    8,4
    Excelente
    Steven de Australia
    Viajero solo
    Habitación Superior doble
    4 noches en septiembre de 2016

    Clean, Huge pool and close to shops”

    Stayed for five nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Did not eat breakfast at Hotel, decided to eat elsewhere, plenty of places close by and cheaper, not to say that the food wasn’t pleasant. Easy to get around from Hotel as it is a central location with a short walk to the beach if needed.

    Escrito el 02 octubre 2016
    8,0
    Excelente
    lee de Malasia
    Familia con niños pequeños
    Habitación Superior con 2 camas
    2 noches en septiembre de 2016

    Love the swimming pool”

    Overall the Mercure Pattaya is adequate for a family stay. Very nice swimming pools, great for kids, towels provided at poolside. Tried the spa as well, inexpensive and good, same price in house poolside or room massage. Free 24 hour shuttle to main rd Pattaya 2nd road, else a 10-15 mins walk bad sewer smell lol. Small balcony with lounge chairs provided. Very small bathroom, ok for us as it does make the room look bigger. TV and air con and wifi worked fine. Family friendly but guest friendly as well, overall satisfactory, will consider booking Mercure for next visit.

    Escrito el 29 septiembre 2016
    9,3
    Excepcional
    Malcolm de Reino Unido
    Viajero solo
    Habitación Superior con 2 camas
    10 noches en julio de 2015

    Another Pleasing Stay”

    Adequate standard of room, clean and great staff.

    As usual, I enjoyed my stay here. The rooms are of adequate size (but small bathrooms), and they are clean and comfortable. The staff are nothing short of brilliant, pleasant, helpful, good English, everyone of them I had cause to speak to were so keen to please. The location is great, close to Second Road shopping, convenient for the Soi Bukkow pub area, and a free mini bus to and from the Walking Street area. All this whilst being far enough away from the noisy bar scene so as not to have to endure the noise at night. I will return.

    Escrito el 30 julio 2015
    8,7
    Excelente
    Steven de Australia
    Viajero solo
    Habitación Superior doble
    4 noches en septiembre de 2014

    Close to Second Road”

    Great pool, good rooms and close to Sopping Centres

    Stayed for four nights, room was clean with balcony overlooking the huge pool. Shower could have had more pressure, a bit weak. King size bed comfortable, however air conditioner in room was a little noisy if you are a light sleeper. Breakfast was good although was a little disappointed with the Mercure brand, I did expect a little better being part of the Accor Chain. Overall, it was OK but it depends on how much time one spends in a hotel room.

    Escrito el 27 septiembre 2014
    8,3
    Excelente
    Kurt de Austria
    Familia con niños mayores
    Habitación Superior doble
    3 noches en agosto de 2014

    Excellent Value for money”

    location, pool, accept pets

    We had a lovely stay. the hotel way exceeded our expectations. Such good value for money and within walking distance of main street, supermarkets and restaurants. The pool area and outside dining are lovely. The breakfast is amazing with such a good selection of Thai and Western food. The only negative would be that the furnishings are slightly dated but this wouldn't stop us from visiting again. In fact we will definitely be going again as we can take our dog. We saw a few people with pets checking in but we never saw or heard any after that. An oasis in the middle of Pattaya

    Escrito el 13 agosto 2014
    8,0
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Superior doble
    9 noches en julio de 2014

    A family friendly hotel”

    Reasonably priced, clean and comfortable rooms.

    We stay here twice a year, which speaks volumes. We like the location, close enough to the action, far enough away for it not to be in your face. The staff never fail to please, and we had a great dining experience poolside. The rooms, though not huge, are large enough, the size of the bathrooms being the only thing that lets them down. Clean and comfortable, and at a reasonable room rate for this area.

    Escrito el 07 agosto 2014
    8,3
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Deluxe doble
    3 noches en diciembre de 2013

    good clean hotel”

    clean rooms, nice staff and a handy free ride to/from the main road.

    As usual I was warmly welcomed on arrival, but was asked why I was just staying 3 nights, when I told them that was all that was available on the Internet they offered me a longer stay. However, I had already booked and paid for another hotel for the remainder of my stay. They were unable to explain why they had not responded to my email asking if the room was available for longer. Management pleased note, you lost another 9 days of my custom for no reason. Given that I stay here at least twice a year that was a risky move(letting me try out a different hotel). On the good side, I had previously complained about the loud construction noise starting at 7.00am, the management emailed me saying they were trying to get the construction company to limit early noise, and they seem to have achieved this. Well done. Overall this is a good hotel to stay at.

    Escrito el 05 enero 2014
    8,0
    Excelente
    Santiago de España
    Viajero solo
    Habitación Deluxe doble
    3 noches en agosto de 2013

    Confortable”

    Location, Room, Pool

    The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.

    Escrito el 10 septiembre 2013
    8,0
    Excelente
    Santiago de España
    Viajero solo
    Habitación Deluxe doble
    3 noches en agosto de 2013

    Confortable”

    Location, Rooms, Pool

    The hotel is located in the center of Pattaya within walking distance of the beach, walking street, royal garden plaza, Avenue Shopping center, and central Festival. The hotel is refurbished and its new from inside.

    Escrito el 10 septiembre 2013
    8,7
    Excelente
    Malcolm de Reino Unido
    Viaje en pareja
    Habitación Deluxe doble
    6 noches en julio de 2013

    A great hotel spoilt by the noise”

    Comfortable clean rooms with a nice balcony/view.

    I stay at this hotel about 3 times per year, so that tells you that it ticks all the boxes for me, great hotel, good location, and friendly staff. The rooms are a decent size, large comfortable bed, and clean, the bathroom however is "adequate", but I don't come here to stay in the bathroom. The food is first class, although a little pricey, but you pay for quality. Now the down side:- this stay (through no fault of the hotel) I was woken every morning with really loud heavy construction noise (about 7.00 - 7.30 am). There are two large construction sites, one either side of the hotel, and a third one planned for the rear of the hotel (sales office on site but the construction work not started yet). So for the next 6 months (or maybe longer) there will be noise. If this bothers you I would think hard before booking here.

    Escrito el 20 agosto 2013
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