Mercure Surabaya Hotel
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Superior Premier (cama queen) - Vistas Mercure Surabaya Hotel
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7,8
Muy bueno
/10
( 1604 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,1
Excelente
Valoración de la ubicación
Ubicación excelente - a 110 metros del centro de la ciudad
Aparcamiento
GRATIS
  • Parque Bungkul550 m
  • Plaza del Pueblo Surabaya1,7 km
  • Plaza Tunjungan2,21 km
  • Tugu Pahlawan4,05 km
  • Iglesia Kepanjen4,54 km
  • Museo de Sampoerna5,81 km
  • Mezquita de Al Akbar6,58 km
  • Templo Sanggar Agung7,67 km
  • Puente Suramadu10,52 km
  • Parque Acuático Ciputra11,87 km
  • Hotel de 4-star
    Wifi gratis

    Mercure Surabaya Hotel

    Jl Raya Darmo 68 - 78, Centro de Surabaya, Surabaja, Indonesia, - EN EL MAPA

    ¡Que no se te escape!

    5 viajeros han reservado hoy mismo.

    Limpieza excelente
    8,0 valoración de limpieza
    Comodidad muy buena
    7,9 valoración de calidad de la habitación
    Servicio muy bueno
    7,9 valoración de servicio
    Desayuno fantástico
    77 % de menciones positivas
    • Traslado al aeropuerto

    • Wifi gratis en las habitaciones

    • Cambio de divisas

    • Bañera de hidromasaje

    • Sauna

    Más barato que el 87 % de los alojamientos en Surabaja en las últimas 24 horas.Comparado con 1725 alojamientos de Agoda en Surabaja durante varias fechas
    Calidad-precio7,7
    Distancia al centro de la ciudad5 km
    Valoración de la ubicación8,1
    Aeropuerto más cercanoAeropuerto Internacional Juanda (SUB)
    Distancia al aeropuerto11,9 km

    Habitaciones disponibles en Mercure Surabaya Hotel

    7,9
    Muy buena
    Comodidad y calidad de la habitación
    Habitación Deluxe con cama grande (Deluxe Room with Queen Bed)
    Habitación Deluxe con cama grande (Deluxe Room with Queen Bed)
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la ciudad
    • 1 cama grande & 1 cama gran...
    Indica fechas para ver precios
    Suite Executive con 1 cama doble grande (Executive Suite 1 King Bed)
    Suite Executive con 1 cama doble grande (Executive Suite 1 King Bed)
    ...
    • Tamaño de la habitación: 54...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Superior grande (Superior Queen Room)
    Habitación Superior grande (Superior Queen Room)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la ciudad
    • 1 cama grande & 1 cama gran...
    Indica fechas para ver precios
    Superior Premier (cama queen) (Superior Premier (Queen Bed))
    Superior Premier (cama queen) (Superior Premier (Queen Bed))
    ...
    • Tamaño de la habitación: 24...
    • Vistas: a la ciudad
    • 1 cama grande & 1 cama gran...
    Indica fechas para ver precios
    Premier Superior con 2 camas (Premier Superior Twin)
    Premier Superior con 2 camas (Premier Superior Twin)
    ...
    • Tamaño de la habitación: 24...
    • Vistas: a la ciudad
    • 1 cama doble & 2 camas indi...
    Indica fechas para ver precios
    Habitación Superior con 2 camas (Superior Twin Room)
    Habitación Superior con 2 camas (Superior Twin Room)
    ...
    • Tamaño de la habitación: 28...
    • Vistas: a la ciudad
    • 1 cama doble & 2 camas indi...
    Indica fechas para ver precios
    Suite Executive (Executive Suite)
    Suite Executive (Executive Suite)
    ...
    • Tamaño de la habitación: 54...
    • Ducha y bañera
    • 1 cama extragrande
    Indica fechas para ver precios
    Apartamento Doble (Double Apartment)
    Apartamento Doble (Double Apartment)
    ...
      Indica fechas para ver precios
      Superior Sin vistas (Superior No View)
      Superior Sin vistas (Superior No View)
      ...
        Indica fechas para ver precios
        Habitación Superior Premier (Premier Superior Room)
        Habitación Superior Premier (Premier Superior Room)
        ...
          Indica fechas para ver precios
          Posición del alojamiento|Comparado con 1725 alojamientos de Surabaja
          Ver todas las puntuaciones
          Valoración de la comodidad de la habitación
          7.9/10
          Valoración del tamaño de la habitación
          31 sqm.
          Valoración de limpieza
          8.0/10
          Valoración de la ubicación
          8.1/10
          Mejor que el
          98
          %
          de los alojamientos en Surabaja
          Más grande que el
          97
          %
          de los alojamientos en Surabaja
          Mejor que el
          92
          %
          de los alojamientos en Surabaja
          Mejor que el
          91
          %
          de los alojamientos en Surabaja
          Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

          Precios más bajos, reservas más rápidas y una mejor experiencia.

          Entra ahora
          Más sobre Mercure Surabaya Hotel

          Más sobre Mercure Surabaya Hotel

          Resumen

          Ocultar

          Los servicios/instalaciones más comentados.

          Servicio de limpieza
          110 menciones
          Desayuno
          67 menciones
          Restauración
          40 menciones
          Piscina
          32 menciones

          Ofrecen

          Ocultar

          Distancias e información imprescindible

          Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
          Ocultar

          Restauración

          Opciones de desayuno

          Americana
          Asiática
          Continental
          Halal
          Italiana
          Vegetariana
          Vegano
          Completo inglés/irlandés
          Sin gluten

          Restaurantes en el alojamiento

          Trimurti
          Cocina:Americana, Asiática, Francesa
          Menú:Bufet, A la carta
          Lan Hua
          Cocina:China
          Menú:Bufet
          Ebisu
          Cocina:Japonesa
          Menú:Bufet
          Coffee Cafe
          Cocina:Europea, Indonesia
          Menú:Bufet

          ¿Qué hay cerca?

          Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
          Ocultar

          Política de huéspedes del alojamiento

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          Algunos datos interesantes

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          Valoraciones de huéspedes sobre Mercure Surabaya Hotel

          Valoración total
          7,8
          Muy bueno
          Basado en 1604 opiniones
          8,1Ubicación
          8,0Estado/limpieza del hotel
          7,9Confort y calidad de la habitación
          Opiniones de Agoda (1482)Opiniones de Booking.com (122)
          Valorado a través de Agoda7,8
          /
          10
          Estado/limpieza del hotel8,0
          Servicios7,7
          Ubicación8,1
          Confort y calidad de la habitación7,9
          Servicios7,9
          Calidad-precio7,7
          Puntuación alta para Surabaja
          Valoración
          9+ Excepcional (184)
          8-9 Excelente (268)
          7-8 Muy bueno (539)
          6-7 Bueno (200)
          <6 Por debajo de las expectativas (136)
          Momento del año
          Mar - May (342)
          Jun - Ago (373)
          Sep - Nov (270)
          Dic - Feb (342)
          Todos los viajeros (1482)
          Todos los tipos de habitación
          Todos los idiomas

          Mostrar opiniones que mencionan 

          Mostrando 1327 comentarios de huéspedes verificados
          12345
          8,7
          Excelente
          Cesar de España
          Viaje en pareja
          Habitación Superior con 2 camas
          1 noche en febrero de 2013

          Hotel centrico y tranquilo”

          Habitaciones grandes, centrico, buena zona.
          Escrito el 02 mayo 2013
          8,4
          Excelente
          Camelia de Malasia
          Familia con niños pequeños
          Habitación Superior grande
          2 noches en julio de 2019

          Nice basic hotel”

          Nice basic hotel, value for money. The food quality is average, limited option.

          Escrito el 25 julio 2019

          Dear Camelia, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager

          Respondida el 30 julio 2019
          Mercure Surabaya Hotel
          8,4
          Excelente
          Ocen de Malasia
          Viajero solo
          Superior Premier (cama queen)
          3 noches en julio de 2019

          I didn't expect to receive a birthday cake. The hotel staff gave me a birthday cake.”

          nice and strongly recommended!!!

          Escrito el 12 julio 2019

          Dear Ocen, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager

          Respondida el 15 julio 2019
          Mercure Surabaya Hotel
          8,0
          Excelente
          Harmono de Indonesia
          Viaje en pareja
          Superior Premier (cama queen)
          4 noches en febrero de 2019

          Decent Hotel ”

          Pros: Overall acceptable. Breakfast are great with choices and quantity. Location is smack in CBD which is always good. Staffs are friendly and helpful. Rooms and hallways are quiet and peaceful, kudos to the door seperating the lift and the hallway. Swimming pool and gym available. Cons: The Hotel really need to fix their leaking problems. Leaking on walkway to lift from lobby. Unfortunately Leaking in my room as well. Fix these and it could be the perfect hotel.

          Escrito el 21 mayo 2019

          Dear Harmono, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager

          Respondida el 03 junio 2019
          Mercure Surabaya Hotel
          6,4
          Bueno
          Mastura de Malasia
          Viaje en grupo
          Habitación Superior con 2 camas
          2 noches en abril de 2019

          Excellent service from the staff!”

          The staff were all very friendly and helpful. They really are wonderful people and I couldn't have asked for a better service. For a 4 star hotel, the facilities however, definitely have seen better days. On the first day, we had problems with the toilet - can't flush and the small fridge was not cold. After calling it in, the staff was prompt to fixed the toilet tank flush and changed the fridge for us. The shower head holder was loose and not able to hold the weight of the shower head and the bath towel had certainly seen better days; they were considerably worn out. The air con in the lobby and restaurant is not cooling enough. Location - it's about 10 mins drive from the city center. However, there is still a convenience shop and a 24 hours pharmacy a short walk away (450m) and limited choices of restaurants.

          Escrito el 25 abril 2019

          Dear Mastura, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adi General Manager

          Respondida el 27 abril 2019
          Mercure Surabaya Hotel
          10,0
          Excepcional
          Muhammad de Brunéi
          Viajero solo
          Habitación Superior grande
          2 noches en mayo de 2015

          Recommended Hotel in Surabaya”

          Location, Cleanliness and Comfortable

          This is the second time i stay here. The first time few years ago. This time i stay for few night before heading to Padang. The hotel itself located really close to and along Jalan Darmo Road and one can easily join the Car Free Day in Surabaya. Everyhtings fine for me except during the check in process which the hotel management didnt receive my booking from Agoda.Com earlier and that make me waiting at the lobby for few minutes and it made me a bit disappointed as well. This never happened to me before when using Agoda.Com. But overall i like this hotel and definitely will stay here again if i have a chance to go to Surabaya again in the near future. Oh yah..this hotel have their own Blubird Taxi standby at the back of the hotel, so easy to get a taxi then.

          Escrito el 22 mayo 2015
          8,3
          Excelente
          Felix de Indonesia
          Viajero de negocios
          Habitación Superior grande
          2 noches en febrero de 2014

          Comfort bed”

          High speed internet, comfort bed, good condition

          I was in my business trip, and I spend a lot of my stay out of hotel. So I need room and bed that comfort me. And I find this hotel required the comfort zone of mine. Some review said about rude staff or something that staff doing wrong. But during my stay, I found the staff quiet helpful and friendly. I don't know about the food coz I when I made my reservation, it wasn't including the bf. I didn't know until the confirmation email sent. But overall, I like the way they put the table in the room, so it's all in good score.

          Escrito el 13 marzo 2014
          10,0
          Excepcional
          nik de Malasia
          Viaje en grupo
          Habitación Superior grande
          2 noches en noviembre de 2013

          We came for golfing and we really enjoyed it with ”

          Easily accessible to all teh locations of interest

          Good enjoyable and interesting though we work up early in the morning for golfing and came back late nite of golfing food and entertatinment thus this hotels gives us a good resting place for us to start again the following day afresh to go for another good routine experience.

          Escrito el 30 diciembre 2013
          8,7
          Excelente
          Wiryo de Indonesia
          Familia con niños pequeños
          Habitación Superior grande
          2 noches en noviembre de 2013

          Mercure as it should be”

          Staffs, Cleanliness and Comfort

          We had a nice stay here. Staffs were friendly, room was spacious and clean. Location is in city center, but you better use taxi or own/rented car, since there were no adequate public transport nearby. The only tiny complain: the wellness area was so tiny, and was full with fitness members. Sauna was not warm enough and the whirlpool was not always ready.

          Escrito el 12 diciembre 2013
          9,7
          Excepcional
          nik de Malasia
          Viaje en pareja
          Habitación Superior grande
          2 noches en noviembre de 2013

          Fantastic and well deserved holiday”

          Efficient . brilliant .characteristic.

          Enjoy n took time to relax n enjoy the stay in between few rounds of golf with friends at much discounted rates. So many recommendations i received to stay here and enjoy the many feebies attached to the hotel package n makes all staying here looking fwd for future visits

          Escrito el 09 diciembre 2013
          8,0
          Excelente
          novy de Indonesia
          Viajero de negocios
          Habitación Superior grande
          3 noches en octubre de 2013

          nice disign”

          clean room

          A very clean hotel with very friendly staffs. Located at the heart of city makes it easy to go around. The public areas and all the hotel in house outlets are smoke free zone. Breakfast buffet spread with great choice of local and international cuisine. It tasted good as well....

          Escrito el 12 octubre 2013
          8,7
          Excelente
          Sugiharto de Indonesia
          Familia con niños pequeños
          Habitación Superior grande
          1 noche en octubre de 2013

          express check in”

          value clean nice

          I'll been stay at this hotel only for a nite for weekend with my kids, it's just 12Km far from my home. And, why I choose this hotel because located in the center of city. And, we can do at car free day only every Sunday morning from 6 to 9 AM. was lovely.... The chinesse restaurant called Lan hua was our family favourite. Delicious food and reasonable price. The pool the only place that kids can having fun, is not to large pool but is friendly and safe for kids. they have 2 pool which is children pool and standard pool. One thing that I love from this hotel is quick service, are checking in and check out. And the room service so quick for any helpful.

          Escrito el 08 octubre 2013
          8,3
          Excelente
          Charles de Indonesia
          Familia con niños pequeños
          Habitación Superior grande
          2 noches en agosto de 2013

          Nice Friendly Staff Hotel”

          Friendly staff, clean room, good location

          I am very pleased with the restaurant staff, I was travelling with my wife and my baby. First we come to the hotel, the receptions welcome us, the room we book is not ready yet and we wait another half hour to get it done. We already tired at this time, but the good thing the receptions order the welcome drink to us. The room itself is as my request, high floor, non smoking, kingsize bed. The room is clean and no smell. I like it although the LED tv is too small for this 4stars hotel. Internet you get for free.. good thing! And i found the room is quite enough. Its good, because my baby is sensitive to noise. The next morning we went down to trinity restaurant for breakfast, and i was very pleased because the staff are welcome and very friendly! We enjoy the breakfast menu buffet. but the important thing is the staff in this restaurant welcome and treat us well!

          Escrito el 04 septiembre 2013
          8,7
          Excelente
          Suriharto de Indonesia
          Viaje en pareja
          Habitación Superior con 2 camas
          1 noche en julio de 2013

          Pleasant stay”

          central, nice, and good location

          The hotel is centrally located in surabaya. near to tunjungan, which is a retail haven in Surabaya. I chose this hotel, since it is convenient to go to rail station Gubeng, only 15 min with Taxi, and Taxi is relatively easy to get. For shopping, head to Tunjungan which is north of this htoel. You will come to Tunjungan Plaza

          Escrito el 17 julio 2013
          8,7
          Excelente
          Hendy de Indonesia
          Viajero de negocios
          Habitación Superior grande
          1 noche en febrero de 2013

          Good Hotel and Good Service”

          Spacious Room and Fast Internet in room

          the room was quite big and it had a modern look and still quite new. the only hiccup was when check-in, i got the twin bedroom instead of queen size bedroom that i booked using agoda. the receptionist said it didn't confirm the queen size bedroom. so traveler should contact directly to hotel after booking if you have special request. the breakfast was also good with varieties with a price tag.

          Escrito el 19 febrero 2013
          8,7
          Excelente
          Christine de Indonesia
          Viajero de negocios
          Habitación Superior grande
          1 noche en diciembre de 2012

          Great Place, Good Location, but Perfect Staff!”

          Very near to the city centre, very helpful and friendly staff!.

          I love to stay at Mercure Surabaya since long long time ago. The staff are very friendly and helpful, clean and neat room, functional bathroom. Should you wanna try the local food, you can go to Trimurti Restaurant. It's tasty! You have to try the Lan Hua Restaurant. They serve chinese food and my favorite there is dim sum! Yummy and value for money.

          Escrito el 09 enero 2013
          9,3
          Excepcional
          Dyah de Indonesia
          Viaje en grupo
          Habitación Superior con 2 camas
          1 noche en noviembre de 2012

          best hotel in town”

          nice staff, clean room, and good restaurant

          it was not my first visit either my last (for sure) to this hotel. this great hotel has all that we need. there's a swimming pool, fitness center, spa and massage center, bar, and fantastic chinese restaurant, named lan hua. its very easily to find because it placed in the center of town, just few minutes far away from mall, restaurant, book store, gas station, town garden, and many things you may need. my brother was convened his engagement party in here, so all my family members stayed for a night, and they all satisfied

          Escrito el 05 enero 2013
          9,3
          Excepcional
          Silas de Indonesia
          Viajero solo
          Habitación Superior con 2 camas
          1 noche en diciembre de 2012

          great hotel”

          clean and simple

          i wish i could stay longer, but this is just a business trip. i will definitely stay longer for personal trip / holiday. the location is very strategic and good value for money. nice service from friendly staff.

          Escrito el 03 enero 2013
          9,0
          Excepcional
          AGUS de Indonesia
          Viaje en pareja
          Habitación Superior grande
          2 noches en noviembre de 2012

          nice, modern hotel with very resonable price”

          nice rooms, good price, good location, good service

          we were so satisfied with the service they provided, and at this price ...usually you get only a room in a no-star hotel.... rooms were modern and nice.... personnels were very friendly and helpful ( they even offered themselves to take picture while we were posing in front of the reception without being asked... lol)

          Escrito el 21 noviembre 2012
          8,0
          Excelente
          Yulianto de Indonesia
          Familia con niños pequeños
          Habitación Superior con 2 camas
          1 noche en noviembre de 2012

          Great Location but few facilities”

          Great location for city traveller

          The hotel has great location, just about 1 KM to the most popular shopping center in town, Tunjungan Plaza. Across the hotel,just walk by around 200 meters, we found Pizza Hut, exactly suitable for children. Overall, we're quite satisfied with the service, unless we could not do late check-out by no reason. Also the parking space is too small. It is inconvenience especially on weekend, where there are many party being held there. Anyway, children really enjoyed the stay.

          Escrito el 21 noviembre 2012
          12345
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