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Ramada Plaza by Wyndham Palm Grove
Habitación Deluxe Ramada Plaza by Wyndham Palm Grove
Vestíbulo Ramada Plaza by Wyndham Palm Grove
Vestíbulo Ramada Plaza by Wyndham Palm Grove
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Ramada Plaza by Wyndham Palm Grove

Juhu Beach Bombay, Playa Juhu, Bombay, India, 400049 - EN EL MAPA
Wifi gratis
Características del alojamiento
Hygiene Plus
Esta propiedad ha autoseleccionado y autocertificado las medidas de higiene
Más información
Cerca de Juhu Beach
A 750 m del establecimiento
EN EL MAPA
Lugares de interés populares
Juhu Beach 750 m
Bandra-Worli Sea Link 7,6 km
Shree Siddhivinayak 9,1 km
Sri Sri Radha Gopinath Temple 15,8 km
Chhatrapati Shivaji Terminus 18,2 km
Marine Drive 18,4 km
Cuevas de Elefanta 18,6 km
Nariman Point 19,3 km
Puerta de la India 19,7 km
Colaba 21,4 km
Lugares de interés cercanos
Shringar Design Studio 360 m
Aeródromo Juhu 360 m
Consulado de Estonia 650 m
Mumbai Selfie Point 680 m
Juhu Beach 750 m
Juhu Garden 770 m
Teatro Prithvi 850 m
Veena Beena Shopping Centre 1,2 km
NMIMS 1,2 km
Hi Life Mall 1,2 km

8,3

Excelente

Valoración de la ubicación

a 80 m de la playa
Barrio popular
Hygiene Plus
Este establecimiento ha seleccionado y certificado las siguientes medidas higiénicas.Más información
Medidas de seguridad
Personal entrenado en protocolos de seguridad
Ver todos los servicios
Equipo preventivo
desinfectante de manos
mascarillas gratis
Salud y servicio médico
botiquín
  • Traslado al aeropuerto

  • a 80 m de la playa

  • Cambio de divisas

  • Ubicado en el corazón de Bombay

  • Wifi gratis en las habitaciones

Muchos otros viajeros están buscando en tus mismas fechasSe está reservando un alojamiento en Bombay cada 2 minutos en Agoda.com
Calidad-precio7,1
Distancia al centro de la ciudad25.0 km
Valoración de la ubicación8,3
Aeropuerto más cercanoAeropuerto Internacional Chhatrapati Shivaji (BOM)
Distancia al aeropuerto4,2 km

Habitaciones disponibles en Ramada Plaza by Wyndham Palm Grove

Muy buena
Comodidad y calidad de la habitación
7,5
Habitación Deluxe (Deluxe Room)
...
  • Tamaño de la habitación: 27...
  • Vistas: a la ciudad
  • 1 cama extragrande
Indica fechas para ver precios
Habitación con vistas parciales al mar (Partial Sea View Room)
...
  • Tamaño de la habitación: 23...
  • Vistas: al mar
  • 1 cama extragrande
Indica fechas para ver precios
Suite Deluxe (Deluxe Suite)
...
  • Tamaño de la habitación: 10...
  • No fumadores
  • 1 cama extragrande
Indica fechas para ver precios
Executive Room
...
  • Tamaño de la habitación: 51...
  • Ducha
  • 1 cama doble
Indica fechas para ver precios
Habitación Doble Premium con vistas parciales al mar (Premium Double Room with Partial Sea View)
...
  • Tamaño de la habitación: 28...
  • Ducha
  • 1 cama doble
Indica fechas para ver precios
Premium Room
...
  • Tamaño de la habitación: 27...
  • Ducha
Indica fechas para ver precios
Premium King Room
...
  • Tamaño de la habitación: 27...
Indica fechas para ver precios
Executive Room(salon)
...
  • Ducha
Indica fechas para ver precios
Room Assigned on Arrival
...
  • Ducha
Indica fechas para ver precios
Doble Estándar (Double Standard)
...
  • Ducha
Indica fechas para ver precios

Preguntas frecuentes

¿A qué horas son el check-in y check-out en Ramada Plaza by Wyndham Palm Grove?

El check-in se realiza a partir de las 12:00 y el check-out es hasta las 12:00. Puede solicitar check-in temprano o check-out tarde durante su reserva, pero está sujeto a disponibilidad. El check-in y check-out fuera del periodo designado podría comportar un suplemento. Hotel ofrece servicio de consigna de equipajes antes del check-in y después del check-out. La recepción está siempre abierta, de día y de noche.

¿Cómo se llega a Ramada Plaza by Wyndham Palm Grove?

Es fácil llegar a Ramada Plaza by Wyndham Palm Grove desde el aeropuerto. De hecho, puede reservar su traslado del aeropuerto con antelación, por un cargo adicional de 1000 INR. Utilice la sección «Cuéntanos qué necesitas» en la página de la reserva para informar a hotel de que necesita un traslado. Ellos se pondrán en contacto con usted a través del servicio de mensajería de Agoda. Su estancia en Ramada Plaza by Wyndham Palm Grove incluye fácil acceso a los barrios cercanos al alojamiento gracias al cómodo servicio de traslados que ofrece hotel. Para aquellos huéspedes que lleguen en su propio coche, Ramada Plaza by Wyndham Palm Grove dispone de un aparcamiento interno y otro cercano en caso de que el primero estuviera completo. Hay aparcamiento disponible por un suplemento. Puede llegar conduciendo y aparcar usted mismo, o utilizar el servicio de aparcacoches de hotel. Si está buscando una manera de moverse por Bombay con transporte privado, hotel puede gestionar tanto taxis como alquiler de vehículos.

¿Ramada Plaza by Wyndham Palm Grove ofrece desayuno?

Empieza bien el día con las bufé así como continental opciones de desayuno que ofrecen en Ramada Plaza by Wyndham Palm Grove. El desayuno está disponible para adultos con un suplemento de 852 INR si no están incluidos en el precio de la habitación. Puedes ahorrar en tu desayuno con Agoda reservando una habitación con desayuno. De esta manera el precio suele ser menos que contratándolo directamente en hotel.

¿Qué opciones de restaurante ofrece Ramada Plaza by Wyndham Palm Grove?

Ramada Plaza by Wyndham Palm Grove dispone de 2 restaurantes para tu comodidad. Además ofrecen la opción de platos halal, preparados con el mayor mimo y cuidado posible, para sus clientes con solicitudes dietéticas especiales.

¿Cuál es la política de humos en Ramada Plaza by Wyndham Palm Grove?

Ramada Plaza by Wyndham Palm Grove no permite fumar en ninguna de sus habitaciones, pero permite fumar en las áreas designadas.

¿Qué restaurantes hay cerca del Ramada Plaza by Wyndham Palm Grove?

La zona del Ramada Plaza by Wyndham Palm Grove es Playa Juhu que incluye a restaurantes de moda como Opa Restaurant, Alferedos y Nook and More.

¿Qué sitios populares de compras están cerca de Ramada Plaza by Wyndham Palm Grove?

Situado en la zona de Playa Juhu, Ramada Plaza by Wyndham Palm Grove está cerca de grandes opciones para ir compras como Shringar Design Studio, Veena Beena Shopping Centre y Hi Life Mall.

¿Cuáles son las atracciones populares cerca de Ramada Plaza by Wyndham Palm Grove?

Los huéspedes del Ramada Plaza by Wyndham Palm Grove pueden visitar fácilmente Juhu Garden, Parleshwar Ganpati Mandir y Sanay Guruji Arogya Mandir, situado en la zona de Playa Juhu.

¿Qué playas populares están cerca de Ramada Plaza by Wyndham Palm Grove?

Ramada Plaza by Wyndham Palm Grove se encuentra en la zona de Playa Juhu, que incluye Juhu Beach.

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EN EL MAPA
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Posición del alojamiento|Comparado con 1840 alojamientos de Bombay
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Valoración de la ubicación
8,3/10
Valoración de la comodidad de la habitación
7,5/10
Valoración del tamaño de la habitación
51 sqm.
Valoración del servicio
7,5/10
Mejor que el
96
%
de los alojamientos en Bombay
Mejor que el
96
%
de los alojamientos en Bombay
Más grande que el
96
%
de los alojamientos en Bombay
Mejor que el
93
%
de los alojamientos en Bombay
Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

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Entra ahora
Valoración general:

7,5

Puntuación
787 opiniones
Estado/limpieza del hotel
7,5
Servicios
7,0
Ubicación
8,3
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Más sobre Ramada Plaza by Wyndham Palm Grove

Más sobre Ramada Plaza by Wyndham Palm Grove

Muy bien ubicado en Playa Juhu, Ramada Plaza Palm Grove Hotel es el punto ideal de partida para tus excursiones por Bombay. A sólo 25.0 km de la ciudad, este establecimiento de 5 estrellas goza de una ubicación excelente y proporciona acceso a los lugares más importantes. Los huéspedes puedrán disfrutar de un recorrido por las principales atracciones de la ciudad: Shringar Design Studio, Playa Juhu, Consulado de Estonia.

Las instalaciones y servicios proporcionados por Ramada Plaza Palm Grove Hotel están pensados para garantizar una grata estancia a los huéspedes. Los huéspedes pueden disfrutar de servicio de habitaciones 24h, servicio de recepción 24h, acceso para discapacitados, check-in/check-out express, consigna de equipajes, entre otros servicios, durante su estancia en este fantástico establecimiento.

Los servicios de este establecimiento han sido ideados para alcanzar el mayor nivel de confort. En algunas habitaciones, los huéspedes pueden encontrar televisión de pantalla plana, espejo, toallas, internet wifi, bañera de hidromasaje, entre otros servicios. El establecimiento incluye gimnasio, sauna, piscina al aire libre, masajista entre sus servicios. Sea cual sea el motivo de la estancia, Ramada Plaza Palm Grove Hotel es una excelente elección para alojarse en Bombay.

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Los servicios/instalaciones más comentados.

Desayuno

33 menciones

Playa

32 menciones

Restauración

20 menciones

Servicio de limpieza

15 menciones

Ofrecen

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Distancias e información imprescindible

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Restauración

Opciones de desayuno

Americana
Asiática
Continental
Halal
Vegetariana
Vegano
Completo inglés/irlandés
Sin gluten
Buffet

Restaurantes en el alojamiento

Tangerine
Cocina:India
Menú:Bufet, A la carta
Oriental Bowl
Cocina:India
Menú:Bufet, A la carta

¿Qué hay cerca?

Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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Política de huéspedes del alojamiento

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Algunos datos interesantes

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Comunicados del alojamiento

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Valoraciones de huéspedes sobre Ramada Plaza by Wyndham Palm Grove

Ofrecido por viajeros reales de Agoda
Estado/limpieza del hotel7,5
Servicios7,0
Ubicación8,3
Confort y calidad de la habitación7,5
Servicios7,5
Calidad-precio7,1
Puntuación alta para Bombay
Valoración
9+ Excepcional (64)
8-9 Excelente (70)
7-8 Muy bueno (99)
6-7 Bueno (43)
<6 Por debajo de las expectativas (82)
Momento del año
Mar - May (82)
Jun - Ago (73)
Sep - Nov (78)
Dic - Feb (125)
¡Que no se te escape!Se está reservando un alojamiento en Bombay cada 2 minutos en Agoda.com
Todos los viajeros (464)
Todos los tipos de habitación
Todos los idiomas

Mostrar opiniones que mencionan 

Mostrando 358 comentarios de huéspedes verificados
12345
4,7
Nestor de España
Familia con niños mayores
2 noches en diciembre de 2010

Un peu trop cher pour l,emplacement et la vue ...”

Flexible en ce qui concerne late check out
Pas tout a fait a la hauteur d,un 4 etoiles

Au telephone , au moment de reserver, on me dit que ce n,est pas possible de reserver une chambre famille. Donc on est contraint de reserver 2 chambres. Puis, quand nous sommes deja installes dana les deux chambres et que je prolonge le sejour par un jour, om me dit que c,est tout a fait possible de reserver une chambre familiale! On a paye presque le double pour rien, surtout qu,on n,a pas pu obtenir deux chambres cote a cote, ce qui est embetant quand on a de jeunes enfants...

Escrito el 11 enero 2011

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8,0
Excelente
Lenny de Indonesia
Viajero de negocios
Habitación Deluxe
3 noches en noviembre de 2018

ALMOST perfect”

If only you have bar/cafe by the beach just like Citizen Hotel, it will be a PERFECT stay =) Nevertheless, keep up the good service and I believe there is still a room of improvement for the breakfast selection

Escrito el 29 noviembre 2018

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Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. I have noted you feedback and will certainly take corrective action.. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 07 enero 2019
Ramada Plaza by Wyndham Palm Grove
9,2
Excepcional
sandeep de India
Viajero de negocios
Habitación Deluxe
2 noches en noviembre de 2018

value for money”

excellent location with best value for money

Escrito el 04 mayo 2019

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Dear Guest, Thank you for your feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future. Kindest regards Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 05 mayo 2019
Ramada Plaza by Wyndham Palm Grove
8,4
Excelente
Paul de Reino Unido
Viaje en pareja
Habitación Deluxe
2 noches en febrero de 2018

Well appointed hotel by beach and near airport”

We had a couple of nights here at the end of our vacation in Goa. The hotel is a good 4-star stopover, and is well positioned for the airport - a few minutes' drive but not so close as to be troubled by its noise. It is also adjacent to a decent beach and a few restaurants. The check-in and out was efficient and courteous, and the staff were generally helpful. Rooms are reasonably sized with good facilities, and modern bathrooms, which are well maintained and cleaned. Breakfasts are good and varied, and meals are available throughout the day. There is a nice outdoors swimming pool and bar. We enjoyed our short stay here.

Escrito el 22 marzo 2018

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Dear Guest, Thank you for your feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future. Kindest regards Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 27 marzo 2018
Ramada Plaza by Wyndham Palm Grove
8,3
Excelente
kate de Estados Unidos
Viaje en pareja
Habitación con vistas parciales al mar
1 noche en febrero de 2015

Getaway from India in India”

Cleanliness, rooms quality, QUIET

This hotel was perfect after a couple weeks of budget accommodation and bungalows that made up most of the trip. The rooms were fantastic and despite being on the extremely busy beach front, it was so quite and peaceful once inside.

Escrito el 27 diciembre 2015

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10,0
Excepcional
Vinay de India
Familia con niños pequeños
Habitación Deluxe
3 noches en abril de 2014

Fantastic Property to Stay”

Location, Food and Courteous Staff

Fantastic Stay...only disappointment was when at the check-in the hotel demanded 3000 per day as advance for food and beverage consumption...I did not appreciate it. Otherwise oveall the stay is fantastic in the hotel

Escrito el 20 agosto 2014

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8,0
Excelente
Harpreet de India
Viaje en pareja
1 noche en julio de 2012

Great location”

location, beach and room size

We had a good stay at this hotel. It is right by the Juhu beach. We had a great view. However, the staff were very tip hungry. I have never seen housekeeping people actually ask for tips directly before.

Escrito el 18 julio 2013

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9,7
Excepcional
Christian de Alemania
Viaje en pareja
2 noches en febrero de 2013

Clean and Comfortable Business Hotel”

free Airport Pick-Up

We arrived late after midnight and were glad about the well organized pick-up at the airport. The room was standard Ramada experience, quiet, clean, spacious, secure. We had breakfast menu and dinner menu which was both OK. Taxi to Colaba takes 1 hour +, according to the traffic situation. Although the pool is close to the beach, you have to walk to the beach through the reception/entrance. The beach is nice for a walk in the evening, it's nothing for vacation. I recommend this hotel and think it is excellent for a stop-over.

Escrito el 11 marzo 2013

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10,0
Excepcional
anil de Indonesia
Viajero de negocios
2 noches en enero de 2013

Great hotel”

Good room, good service and good location.

It was a very nice room located facing the beach. it had a beautiful view. They served really good breakfast. Their location is also pretty good, it was only a 5 minute walk to the jw marriot hotel. Their service was also very satisfying.

Escrito el 28 enero 2013

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8,0
Excelente
Lazar de Malasia
Viajero de negocios
3 noches en septiembre de 2011

good facilty”

next to the beach

stayed for three nights. the hotel was comfortable and the breakfast was very good. the hotel is conveniently located. though during rush hour the traffic is bad and depending on the direction you are travelling you need to plan you trip early. the security at the hotel was also tight. the paid wifi at the hotel was extremely slow.

Escrito el 16 octubre 2011

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4,0
Pooja
Familia con niños pequeños
Suite Deluxe
1 noche en mayo de 2019

Fraudulent Grove”

One of the most pathetic places I have ever been to with zero professionalism and ethics. Despite spending a huge amount on the two rooms for stay we all returned back home in stress. All the areas ie room service, housekeeping, f&b, even parking have an issue here. Below are the issues we faced during our stay on 11th May 1) F&B - the restaurant served breakfast with the most ugliest services 2) room service - we ordered for chicken manchurian but were served veg manchurian instead but billed for chicken 3) 3) housekeeping - the mini fridge is absolutely a mystery here without any control on the items kept and used. When we were alloted the suite room we didn't see any pepsi can or chocolate in the room when we checked in but still were billed for it. We paid for this with no consumption but highlighted the gap to them. No use. 4) parking - my brother's car keys (key fob) was broken. As if someone has tried to drill it. Not sure what was done to it. But it looked as if it was drille

Escrito el 14 mayo 2019

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Dear Guest, We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We took some time to check the CCTV recording of each and every place that you visited during your stay and also checked with all our associates in details, who all have served / interacted with you during your visit in our Hotel. We served more than 200 guests on the same day in the same restaurant during our breakfast time without any negative feedback. After checking the records we found that the water is served on to your table by our associates during your breakfast. The person who was preparing “Eggs to order” is one of our most guest centric associate, working with us for last thirty years. He has uncounted guest appreciation letters, comments for exceptional service and personal attention. We regret that this was not your impression

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Ramada Plaza by Wyndham Palm Grove
5,6
Sukhdeep de Malasia
Viaje en grupo
Habitación Deluxe
4 noches en febrero de 2019

Its not a 5 Star property”

I had to change my room three times before I got a room I could sleep comfortably. There was smell of cigarettes in the first one (I had asked for a quiet non smoking room), the second one had water marks on the ceiling and walls. THIS IS NOT A FIVE STAR HOTEL. I was told the five star designation is given by the Indian Tourist board, its not an international five star. I have travelled extensively in South East Asia and would rate this property at bottom end of a four star. The rooms and furniture are tired and there was tape holding carpet in the hallway on the fourth floor. The breakfast area is too small for the number of patrons they get, its chaotic at peak times and they did not appear to have enough staff. We did not have lunch or dinner, so I cant comment. For what you get Its an overrated expensive hotel. Location is good though the street facing rooms are extremely noisy.

Escrito el 07 febrero 2019

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Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 23 abril 2019
Ramada Plaza by Wyndham Palm Grove
5,6
Sukhdeep de Malasia
Viaje en grupo
Habitación Deluxe
4 noches en febrero de 2019

Its not a 5 Star Hotel! ”

I had to change my room three times before I got a room I could sleep comfortably. There was smell of cigarettes in the first one (I had asked for a quiet non smoking room), the second one had water marks on the ceiling and walls. THIS IS NOT A FIVE STAR HOTEL. I was told the five star designation is given by the Indian Tourist board, its not an international five star. I have travelled extensively in South East Asia and would rate this property at bottom end of a four star. The rooms and furniture are tired and there was tape holding carpet in the hallway on the fourth floor. The breakfast area is too small for the number of patrons they get, its chaotic at peak times and they did not appear to have enough staff. We did not have lunch or dinner, so I cant comment. For what you get Its an overrated expensive hotel. Location is good though the street facing rooms are extremely noisy.

Escrito el 07 febrero 2019

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Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 05 mayo 2019
Ramada Plaza by Wyndham Palm Grove
6,4
Bueno
Sukhdeep de Malasia
Viaje en grupo
Habitación Deluxe
3 noches en febrero de 2019

BEWARE This hotel is not a five star hotel!”

I had to change my room three times before I got a room I could sleep comfortably. There was smell of cigarettes in the first one (I had asked for a quiet non-smoking room), the second one had water marks on the ceiling and walls. THIS IS NOT A FIVE STAR HOTEL. I was told the five-star designation is given by the Indian Tourist board, it’s not an international five star. I have travelled extensively in South East Asia and would rate this property at bottom end of a four star. The rooms and furniture are tired and there was tape holding carpet in the hallway on the fourth floor. The breakfast area is too small for the number of patrons they get, its chaotic at peak times and they did not appear to have enough staff. We did not have lunch or dinner, so I can’t comment. For what you get Its an overrated expensive hotel. Location is good though the street facing rooms are extremely noisy.

Escrito el 06 febrero 2019

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Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 05 mayo 2019
Ramada Plaza by Wyndham Palm Grove
5,2
Tasneem de Mauricio
Viaje en pareja
Habitación Deluxe
4 noches en enero de 2019

No value for money”

The location of this hotel is really good but the facilities they provide could have been so much better. The sheets in the room was a dirty disgusting white/brown with little blood stains on them. The toilet and wash basin are not cleaned everyday during your stay. We stayed on the first floor and there were very loud music from a party downstairs that can be heard from the room. Also the Footsteps/Loud noise/ running of kids from the corridor will keep you awake almost whole night. Not value for money .Could get better option in Mumbai.

Escrito el 04 febrero 2019

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Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. We regret that this was not your impression. I have taken a note of your feedback and will certainly take corrective action. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

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Ramada Plaza by Wyndham Palm Grove
4,0
Gurmukh de Reino Unido
Familia con niños pequeños
Habitación Deluxe
2 noches en abril de 2019

Not a 5 star hotel, more like a 3 star”

Staff at the front entrance of the hotel are very welcoming. 90 percent of the staff inside the hotel have a very low moral. (This spoilt my stay and what does it cost them). Hotel is listed as 5 star on a few websites and hotel search engines but I find this to be a 3 star and not a 5. Traffic is a horrendous outside the hotel, no place to make a U turn nearby for taxi. (Taxi driver will get annoyed especially if on a fixed tariff). Check-in staff didn’t even say hello or welcome to me or my family at check-in. Breakfast is not great as lots of food is just made left out and not fresh. (Again dinning staff very low moral). Rooms look very tired and smaller than average size. Please check the square meterage of the room before booking. Pool area not as clean as I expected. We ended up not using the pool. Dirty table chairs and bird poo on floor pool area. Sea view rooms are hard to get, you will be asked for more money on the day. Please don’t waste your money staying here.

Escrito el 20 abril 2019

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Dear Guest, We thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 23 abril 2019
Ramada Plaza by Wyndham Palm Grove
10,0
Excepcional
Rajesh de Estados Unidos
Viajero de negocios
Habitación Deluxe
1 noche en enero de 2019

excellent”

I purchased this hotel for my father. They upgraded him for free and really took care of him. Highly recommended.

Escrito el 31 enero 2019

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Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 23 abril 2019
Ramada Plaza by Wyndham Palm Grove
9,2
Excepcional
Prabha de Reino Unido
Viaje en grupo
Habitación con vistas parciales al mar
3 noches en febrero de 2018

Overall very good”

Great location, would be better if there was easier access to the beach than walking around the building, For the price paid, was reasonable as great views from rooftop. Food was average. Staff excellent and helpful.

Escrito el 16 febrero 2018

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Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 19 febrero 2018
Ramada Plaza by Wyndham Palm Grove
8,4
Excelente
Neena de Australia
Familia con niños mayores
Habitación Deluxe
2 noches en enero de 2018

Very good food choices, loved the fresh fruit juices. Needs to have more tables. ”

We had ordered room for 3 adults. When we got there after 1am, the 3rd bed was not there, we had to wait for it to be arranged. Even the gluten free bread and soy milk option was not there, from 2nd, it was.

Escrito el 18 enero 2018

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Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.

Respondida el 21 enero 2018
Ramada Plaza by Wyndham Palm Grove
5,6
Alok de India
Familia con niños mayores
Habitación Deluxe
1 noche en mayo de 2017

Felt Shortchanged ”

Reaching the hotel in evening was a rude shock. A hotel slated as 5star was total clad in scaffolding and in midst of serious construction. Having booked 2 rooms for 3days I wasn't prepared to stay as the photos on agora severely misrepresented the reality. And the hotel authorities weren't willing to cancel the reservation and allow me to move to a different hotel and I was in bind because I had already paid up for the entire stay in advance- and a pretty hefty sum at that. Over hours of talking and the night getting late, with two daughters with me, I finally agreed to their offer of compulsory one night stay and refund of the remaining two nights. This wasn't an agreeable compromise but more of a compromise under duress and helplessness as it was 8:30 pm and nearly 4 hours since I was in the hotel lobby with my children, uncertain of a place to stay at night. I felt coming out terribly shortchanged in this agreement since I had no option unless I was willing to forgo ₹50k.

Escrito el 10 mayo 2017

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