Shangri-La Hotel Hangzhou
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Habitación Superior con vistas a la montaña - Cama Shangri-La Hotel Hangzhou
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Quitado de Favoritos
8,0
Excelente
/10
( 1097 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
9,1
Excepcional
Valoración de la ubicación
Ubicación excepcional - A 2,17 km del centro urbano
Aparcamiento
GRATIS
  • Templo Yue Fei650 m
  • Pagoda Baochu1,29 km
  • Lago del Oeste1,58 km
  • Fei Lai Feng2,39 km
  • Pagoda Lei Feng2,72 km
  • Museo de Medicina Tradicional China3,31 km
  • Templo Lingyin3,58 km
  • Hefang Street3,96 km
  • Parque Xixi Wetland6,96 km
  • Hangzhou Songcheng9,88 km
  • Wifi gratis
    2017

    Shangri-La Hotel Hangzhou

    78 Beishan Road, West Lake District - West Lake Scenic Area, Hangzhou, China, 310007 - EN EL MAPA
    Reputación excepcional
    Un 91 % nos recomendaría a un amigo
    Limpieza excelente
    8,2 valoración de limpieza
    Servicio excelente
    8,2 valoración de servicio
    Comodidad excelente
    8,0 valoración de calidad de la habitación
    • Traslado al aeropuerto

    • Wifi gratis en las habitaciones

    • Cambio de divisas

    • Bañera de hidromasaje

    • Sauna

    Posición del alojamiento|Comparado con 2901 alojamientos de Hangzhou
    Ver todas las puntuaciones
    Valoración de la ubicación
    9.1/10
    Valoración de la comodidad de la habitación
    8.0/10
    Valoración del servicio
    8.2/10
    Valoración de limpieza
    8.2/10
    Mejor que el
    99
    %
    de los alojamientos en Hangzhou
    Mejor que el
    98
    %
    de los alojamientos en Hangzhou
    Mejor que el
    97
    %
    de los alojamientos en Hangzhou
    Mejor que el
    97
    %
    de los alojamientos en Hangzhou
    Calidad-precio7,5
    Distancia al centro de la ciudad3 km
    Valoración de la ubicación9,1
    Aeropuerto más cercanoAeropuerto Internacional Hangzhou Xiaoshan (HGH)
    Distancia al aeropuerto28,3 km

    Habitaciones disponibles en Shangri-La Hotel Hangzhou

    8,0
    Muy buena
    Comodidad y calidad de la habitación
    Suite Familiar (Family Suite)
    Suite Familiar (Family Suite)
    ...
    • Tamaño de la habitación: 68...
    • Terraza / balcón
    • 1 cama doble y 1 cama extra...
    Indica fechas para ver precios
    Suite Executive (Executive Suite)
    Suite Executive (Executive Suite)
    ...
    • Tamaño de la habitación: 72...
    • Terraza / balcón
    • 1 cama extragrande o 1 Sofá...
    Indica fechas para ver precios
    Horizon Lakeside Twin Bed Room
    Horizon Lakeside Twin Bed Room
    ...
    • Tamaño de la habitación: 36...
    • Terraza / balcón
    • 2 camas individuales
    Indica fechas para ver precios
    Horizon Lakeside King Bed Room
    Horizon Lakeside King Bed Room
    ...
    • Tamaño de la habitación: 36...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación con vista al horizonte de colina (Horizon Hill View Room)
    Habitación con vista al horizonte de colina (Horizon Hill View Room)
    ...
    • Tamaño de la habitación: 37...
    • Vistas: a la montaña
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación frente al lago con vistas al jardín (Lakeside Gardenview Room)
    Habitación frente al lago con vistas al jardín (Lakeside Gardenview Room)
    ...
    • Tamaño de la habitación: 36...
    • Vistas: al jardín
    • 2 camas individuales o 1 ca...
    Indica fechas para ver precios
    Suite con vistas al lago (Suite with Lake View)
    Suite con vistas al lago (Suite with Lake View)
    ...
    • Tamaño de la habitación: 72...
    • Ducha y bañera
    • 1 cama extragrande o 1 Sofá...
    Indica fechas para ver precios
    Habitación Doble con vistas a las montañas - 2 camas (Twin Room with Mountain View)
    Habitación Doble con vistas a las montañas - 2 camas (Twin Room with Mountain View)
    ...
    • Tamaño de la habitación: 36...
    • Terraza / balcón
    • 2 camas individuales
    Indica fechas para ver precios
    Habitación con cama extragrande y vistas a la montaña (King Room with Mountain View)
    Habitación con cama extragrande y vistas a la montaña (King Room with Mountain View)
    ...
    • Tamaño de la habitación: 36...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Habitación Superior con vistas a la montaña (Superior Mountain View Room)
    Habitación Superior con vistas a la montaña (Superior Mountain View Room)
    ...
    • Tamaño de la habitación: 36...
    • Vistas: a la montaña
    • 2 camas individuales o 1 ca...
    Indica fechas para ver precios
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

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    Más sobre Shangri-La Hotel Hangzhou

    Más sobre Shangri-La Hotel Hangzhou

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    Restauración
    15 menciones
    Desayuno
    6 menciones
    Vistas
    6 menciones
    Servicio de limpieza
    6 menciones

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    ¿Qué opinan los huéspedes de este alojamiento?

    Valoración total
    8,0
    Excelente
    Basado en 1097 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (503)Opiniones de Booking.com (594)
    Valorado a través de Agoda8,1
    /
    10
    Estado/limpieza del hotel8,2
    Servicios7,5
    Ubicación9,1
    Confort y calidad de la habitación8,0
    Servicios8,2
    Calidad-precio7,5
    Puntuación alta para Hangzhou

    Las valoraciones más útiles de Shangri-La Hotel Hangzhou

    Viajero de negocios
    3 noches en junio de 2019
    Habitación Superior con vistas a la montaña
    Excepcional9,2
    Not new but very nice luxury hotel - excellent holiday locationThe building was obviously one of the best in the area. It is well maintained, but but is a bit aging, with charm. The mature trees and beautiful gardens, the location right beside the lake (I ran around it my first day there - but only for the fit!) and the tourist shops are right near the hotel. Also, just behind the hotel is a huge park with temples and communist history. The room was very comfortable and staff were very helpful. Breakfast was extensive, with Chinese and western food. Evening meal there was not so good if you want to try real Chinese food, but there are plenty of places nearby. No bar in the hotel (unless you pay extra for a club entry) but again, bars are nearby. I did not try the hotel pool/fitness or free bicycle hire. A very positive experience to stay there - recommended. Note that a second wing of the hotel is under major reconstruction, it is not close so no disturbance - but in the future the new wing will also be open, probably with more facilities.
    Davidde HungríaEscrito el 09 julio 2019
    Viaje en pareja
    2 noches en junio de 2019
    Habitación Superior con vistas a la montaña
    Excepcional10,0
    Beautiful location, great staffThe hotel is a lovely building set right by West Lake with boats and shops very close by, lovely to walk in the evening. The food was great and what really made our stay was the people, so friendly and helpful from the concierge to the waiting staff. This was our last stop on a tour of parts of China and it did not disappoint!
    Philde Reino UnidoEscrito el 02 julio 2019
    Viajero de negocios
    1 noche en marzo de 2019
    Habitación Superior con vistas a la montaña
    Muy bueno7,6
    Under expectationI have stayed in Shangri-la hotels in Hong Kong and Singapore and expected that Shangri-la Hangzhou would also provide exceptional services. But in fact, other than the location which is just a short walk to West Lake (crossing the road), the room facilities and services were under my expectation. The hotel restaurant closed too early in the evening, and I could only order one pot of tea without cake or any other snacks to be served together.
    THIde VietnamEscrito el 07 mayo 2019
    Familia con niños pequeños
    2 noches en marzo de 2018
    Habitación Horizon a orillas del lago con vistas al jardín
    Excepcional10,0
    Lovely memorable stay with my daughterHangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
    Azharulde BangladeshEscrito el 19 marzo 2018
    Viaje en grupo
    3 noches en diciembre de 2016
    Habitación Superior con vistas a la montaña
    Excepcional10,0
    Decent hotel to stayInitially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
    FAITHde MalasiaEscrito el 25 diciembre 2016

    Valoraciones de huéspedes sobre Shangri-La Hotel Hangzhou

    Valoración total
    8,0
    Excelente
    Basado en 1097 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (503)Opiniones de Booking.com (594)
    Valorado a través de Agoda8,1
    /
    10
    Estado/limpieza del hotel8,2
    Servicios7,5
    Ubicación9,1
    Confort y calidad de la habitación8,0
    Servicios8,2
    Calidad-precio7,5
    Puntuación alta para Hangzhou
    Valoración
    9+ Excepcional (89)
    8-9 Excelente (80)
    7-8 Muy bueno (86)
    6-7 Bueno (43)
    <6 Por debajo de las expectativas (55)
    Momento del año
    Mar - May (85)
    Jun - Ago (102)
    Sep - Nov (84)
    Dic - Feb (82)
    Todos los viajeros (503)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 353 comentarios de huéspedes verificados
    12345
    9,2
    Excepcional
    David de Hungría
    Viajero de negocios
    Habitación Superior con vistas a la montaña
    3 noches en junio de 2019

    Not new but very nice luxury hotel - excellent holiday location”

    The building was obviously one of the best in the area. It is well maintained, but but is a bit aging, with charm. The mature trees and beautiful gardens, the location right beside the lake (I ran around it my first day there - but only for the fit!) and the tourist shops are right near the hotel. Also, just behind the hotel is a huge park with temples and communist history. The room was very comfortable and staff were very helpful. Breakfast was extensive, with Chinese and western food. Evening meal there was not so good if you want to try real Chinese food, but there are plenty of places nearby. No bar in the hotel (unless you pay extra for a club entry) but again, bars are nearby. I did not try the hotel pool/fitness or free bicycle hire. A very positive experience to stay there - recommended. Note that a second wing of the hotel is under major reconstruction, it is not close so no disturbance - but in the future the new wing will also be open, probably with more facilities.

    Escrito el 09 julio 2019
    10,0
    Excepcional
    Phil de Reino Unido
    Viaje en pareja
    Habitación Superior con vistas a la montaña
    2 noches en junio de 2019

    Beautiful location, great staff”

    The hotel is a lovely building set right by West Lake with boats and shops very close by, lovely to walk in the evening. The food was great and what really made our stay was the people, so friendly and helpful from the concierge to the waiting staff. This was our last stop on a tour of parts of China and it did not disappoint!

    Escrito el 02 julio 2019
    7,6
    Muy bueno
    THI de Vietnam
    Viajero de negocios
    Habitación Superior con vistas a la montaña
    1 noche en marzo de 2019

    Under expectation”

    I have stayed in Shangri-la hotels in Hong Kong and Singapore and expected that Shangri-la Hangzhou would also provide exceptional services. But in fact, other than the location which is just a short walk to West Lake (crossing the road), the room facilities and services were under my expectation. The hotel restaurant closed too early in the evening, and I could only order one pot of tea without cake or any other snacks to be served together.

    Escrito el 07 mayo 2019
    10,0
    Excepcional
    Azharul de Bangladesh
    Familia con niños pequeños
    Habitación Horizon a orillas del lago con vistas al jardín
    2 noches en marzo de 2018

    Lovely memorable stay with my daughter”

    Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.

    Escrito el 19 marzo 2018

    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    10,0
    Excepcional
    FAITH de Malasia
    Viaje en grupo
    Habitación Superior con vistas a la montaña
    3 noches en diciembre de 2016

    Decent hotel to stay”

    Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.

    Escrito el 25 diciembre 2016

    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    9,2
    Excepcional
    Siew de Malasia
    Viajero solo
    1 noche en mayo de 2018

    West Lake right at the door step, perfect stay for the lake show”

    Second stay. Though it is housed in a historical building, it is clean and the old furniture is well kept, some may not like it, some like me find it nostalgic. Was a little scared at first as it is an old building, but it turned out ok, comfortable sleep. The bed and the silky smooth bed sheet are to my liking. The location is subjective. Located at the quieter side of the lake (means not walking distance to the city centre) with the West Lake right at the hotel door step (just cross the road and tada). One thing to note, it is not easy to get a cab as the West Lake area is always avoided by the cab drivers due to the crazy jam, and it is not near to any subway station but a bus station. Hence, it is not ideal for those who want to explore different parts of Hangzhou as one will have to rely heavily on bus or cab which prone to crazy jam. However, it is perfect for those who want to hang around and chill at the scenic lake area (the lake is really big with many pockets of gardens and sceneries) and for the West Lake impression show at night. After the show, can just walk back to the hotel in minutes without having to beat the crowd to get a cab, it will be a life savior especially during the rainy season.

    Escrito el 20 febrero 2019

    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    9,6
    Excepcional
    Sharon de Emiratos Árabes Unidos
    Viaje en pareja
    Habitación Superior con vistas a la montaña
    1 noche en abril de 2019

    Tourist”

    Beautiful location and just a few minutes walk from the evening show on West Lake

    Escrito el 18 abril 2019

    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    10,0
    Excepcional
    Marco de Indonesia
    Viaje en grupo
    1 noche en junio de 2018

    Good location”

    Hotel location very convenient. Central of the west lake.

    Escrito el 13 marzo 2019

    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    6,8
    Bueno
    ch de Malasia
    Familia con niños pequeños
    Habitación Superior con vistas a la montaña
    2 noches en abril de 2019

    Bueno”

    Good location for family

    Escrito el 20 abril 2019

    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    4,0
    JUAN de China
    Familia con niños pequeños
    Habitación frente al lago con vistas al jardín
    1 noche en marzo de 2019

    Very terrible experience”

    It’s very very old and famous hotel in Hangzhou . The price is expensive but service is not good .

    Escrito el 17 marzo 2019

    Dear Guest, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    8,0
    Excelente
    Jenny de Singapur
    Viaje en pareja
    Habitación Superior con vistas a la montaña
    2 noches en enero de 2019

    An old clean hotel”

    The hotel is early 2000 style hotel. A bit out of date room but they are renovating the east wing. I was staying in west wing.

    Escrito el 21 enero 2019

    Dear Guest, Warmest greetings from Shangri-La Hotel, Hangzhou! Thank you for choosing to stay with us. It is with sincere regrets to read about your unpleasant experience. Please allow me to apologies, for any inconvenience and frustration caused. We hope we will have another chance to welcome you back.

    Respondida el 25 abril 2019
    Shangri-La Hotel Hangzhou
    5,2
    Monica de Singapur
    Viaje en grupo
    Habitación Superior con vistas a la montaña
    3 noches en abril de 2018

    Por encima de la media”

    location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.

    Escrito el 26 agosto 2018
    5,6
    Lye de Singapur
    Viajero solo
    Habitación Superior con vistas a la montaña
    1 noche en agosto de 2018

    Por encima de la media”

    A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'

    Escrito el 21 agosto 2018
    9,6
    Excepcional
    Han de Estados Unidos
    Viajero solo
    Habitación Superior con vistas a la montaña
    1 noche en julio de 2017

    Excepcional”

    walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.

    Escrito el 08 junio 2018

    Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly

    Respondida el 08 junio 2018
    Shangri-La Hotel Hangzhou
    8,8
    Excelente
    Kwok de Hong Kong
    Viaje en pareja
    Habitación Superior con vistas a la montaña
    2 noches en octubre de 2017

    Wonderful staff”

    The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.

    Escrito el 15 noviembre 2017

    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    4,7
    Yuen de Estados Unidos
    Viajero de negocios
    Habitación Superior con vistas a la montaña
    1 noche en marzo de 2016

    The Worst Shangrila ever ”

    Location

    The Shangri-la in Hangzhou was recommended by a few people so I was really looking forward to the visit. It is the worst one that I have been to. The service was terrible, the room old and the food sub-par. I would not come back.

    Escrito el 21 marzo 2016

    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    8,0
    Excelente
    A de Singapur
    Viajero solo
    Habitación Superior con vistas a la montaña
    4 noches en febrero de 2016

    Old World Charm next to the Westlake”

    Shangri-La is like a grand old lady oozing old world charm, and its location literally next to the Westlake is ideal for exploring that part of Hangzhou, including the LongJing tea plantations, LingYinSi Temple and the Botanical Gardens. If you plan to visit the malls or HeFang Street for shopping, that is easily a taxi ride away.

    Escrito el 16 febrero 2016

    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    9,0
    Excepcional
    Graeme de Australia
    Viaje en pareja
    2 noches en septiembre de 2015

    Best location in Hangzhou”

    location, location, location

    This hotel is in the best place to see almost all the best sites of Hangzhou within walking distance. There are 2 lake walks, evening show, shops and famous restaurants. It is a little old and tired in some places but staff are helpful and if you more interested in the lake than the city then this is the place to be.

    Escrito el 19 octubre 2015

    Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    8,0
    Excelente
    David de Singapur
    Familia con niños pequeños
    Habitación frente al lago con vistas al jardín
    3 noches en julio de 2015

    Bar is very disappointing. It is is not Shangri la”

    The rooms, the service and the organisation.

    Overall it was good. But the bar was very disappointing. It is not The Bar that Shangri La is famous for worldwide. The food was also disappointing which like i have said, nit the Shang standard i would expect.

    Escrito el 23 julio 2015

    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    10,0
    Excepcional
    wang de China
    Viaje en grupo
    Habitación frente al lago con vistas al jardín
    3 noches en abril de 2015

    Perfect location and good service”

    perfect location, good service and nice food

    Travel with my parents in Hangzhou and stayed in Shangri-La for 3 days, the hotel located nearby the west lake and only need 3 minutes walk to get there. Its perfect location will help you avoid finding a taxi in the gold vacation week.

    Escrito el 04 mayo 2015

    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.

    Respondida el 15 mayo 2018
    Shangri-La Hotel Hangzhou
    12345
    Este alojamiento es muy popular, ¡no te lo pierdas!

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