Sheraton Guilin Hotel

No.15, Bin Jiang Road, Guilin Centro Ciudad, Guilin, China, 191, 541001
Sheraton Guilin Hotel
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Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access - Configuración de la habitación Sheraton Guilin Hotel
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8,0
Excelente
/10
( 441 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,9
Excelente
Valoración de la ubicación
Ubicación excelente
Aparcamiento
GRATIS
  • Colina Fubo130 m
  • Guilin ZhengYang BuXingJie (ShanHu BeiLu)410 m
  • Parque Cultural Riyue Shuangta430 m
  • ShangShui MeiShiJie590 m
  • Elephant Trunk Hill (Xiangbishan)730 m
  • Jardín del Folclore de Lijiang1,75 km
  • Colina Folded Brocade (Diecai Hill)1,81 km
  • Dos Rios y 4 Lagos de Guilin2,85 km
  • Cueva de la Flauta Roja (Ludi Yan)4,11 km
  • Daxu Casco Antiguo16,42 km
  • Destacados y valoraciones

    Hotel de 5-star
    Wifi gratis
    Comodidad excelente
    8,4 valoración de calidad de la habitación
    Limpieza excelente
    8,3 valoración de limpieza
    Reputación excepcional
    Un 83 % nos recomendaría a un amigo
    Servicio excelente
    8,0 valoración de servicio
    • Traslado al aeropuerto

    • Wifi gratis en las habitaciones

    • Cambio de divisas

    • Limpieza diaria

    • Servicio de habitaciones 24 h

    Más barato que el 99 % de los alojamientos en Guilin en las últimas 24 horas.Comparado con 1236 alojamientos de Agoda en Guilin durante varias fechas
    Calidad-precio7,7
    Distancia al centro de la ciudad0.2 Km
    Valoración de la ubicación8,9
    Aeropuerto más cercanoAeropuerto Internacional Guilin Liangjiang (KWL)
    Distancia al aeropuerto26,1 km

    Habitaciones disponibles en Sheraton Guilin Hotel

    8,4
    Excelente
    Comodidad y calidad de la habitación
    Junior Suite King, Club lounge access, 1 Bedroom Suite
    Junior Suite King, Club lounge access, 1 Bedroom Suite
    ...
    • Tamaño de la habitación: 52...
    • Vistas: al lago (parciales)
    • 1 cama extragrande
    Indica fechas para ver precios
    Club King, Club lounge access, Guest room, 1 King
    Club King, Club lounge access, Guest room, 1 King
    ...
    • Tamaño de la habitación: 32...
    • Vistas: al lago (parciales)
    • 1 cama extragrande
    Indica fechas para ver precios
    Executive Deluxe Suite, Club lounge access, 1 King, Balcony
    Executive Deluxe Suite, Club lounge access, 1 King, Balcony
    ...
    • Tamaño de la habitación: 15...
    • Vistas: al lago (parciales)
    • 1 cama extragrande plus
    Indica fechas para ver precios
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Tamaño de la habitación: 32...
    • Vistas: al lago (parciales)
    • 2 camas individuales
    Indica fechas para ver precios
    Junior Suite Twin, Club lounge access, 1 Bedroom Suite
    Junior Suite Twin, Club lounge access, 1 Bedroom Suite
    ...
    • Tamaño de la habitación: 52...
    • Vistas: al lago (parciales)
    • 2 camas individuales
    Indica fechas para ver precios
    Premium King, Guest room, 1 King, East Building, Pool access
    Premium King, Guest room, 1 King, East Building, Pool access
    ...
    • Tamaño de la habitación: 32...
    • Vistas: al lago (parciales)
    • 1 cama extragrande
    Indica fechas para ver precios
    Club Twin, Club lounge access, Guest room, East Building
    Club Twin, Club lounge access, Guest room, East Building
    ...
    • Tamaño de la habitación: 32...
    • Vistas: al lago (parciales)
    • 2 camas individuales
    Indica fechas para ver precios
    Elegant Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Elegant Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la ciudad
    • 2 camas individuales
    Indica fechas para ver precios
    Elegant King, Guest room, 1 King, West Building, Pool access
    Elegant King, Guest room, 1 King, West Building, Pool access
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Tamaño de la habitación: 30...
    • Vistas: a la ciudad
    • 2 camas individuales
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 1236 alojamientos de Guilin
    Ver todas las puntuaciones
    Valoración de la comodidad de la habitación
    8.4/10
    Valoración de precio más bajo
    Valoración del tamaño de la habitación
    48 sqm.
    Valoración de la ubicación
    8.9/10
    Mejor que el
    99
    %
    de los alojamientos en Guilin
    Mejor que el
    99
    %
    de los alojamientos en Guilin
    Más grande que el
    99
    %
    de los alojamientos en Guilin
    Mejor que el
    98
    %
    de los alojamientos en Guilin
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Sheraton Guilin Hotel

    Más sobre Sheraton Guilin Hotel

    Resumen

    Ocultar

    Los servicios/instalaciones más comentados.

    Desayuno
    13 menciones
    Restauración
    7 menciones
    Servicio de limpieza
    5 menciones
    Piscina
    1 mención

    Ofrecen

    Ocultar

    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Restauración

    Opciones de desayuno

    Americana
    Asiática

    Restaurantes en el alojamiento

    雅琴咖啡厅
    Cocina:Americana, Asiática, Europea
    Menú:Bufet, A la carta
    国泰中餐厅
    Cocina:China
    Menú:Bufet
    韵·味 西餐厅
    Cocina:Italiana, Mediterránea
    Menú:Bufet
    大堂吧
    Cocina:Internacional
    Menú:Bufet

    ¿Qué hay cerca?

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
    Ocultar

    Política de huéspedes del alojamiento

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    Algunos datos interesantes

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    Novedades

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    Valoraciones de huéspedes sobre Sheraton Guilin Hotel

    Valoración total
    8,0
    Excelente
    Basado en 441 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (236)Opiniones de Booking.com (205)
    Valorado a través de Agoda8,1
    /
    10
    Estado/limpieza del hotel8,3
    Servicios7,4
    Ubicación8,9
    Confort y calidad de la habitación8,4
    Servicios8,0
    Calidad-precio7,7
    Puntuación alta para Guilin
    Valoración
    9+ Excepcional (52)
    8-9 Excelente (38)
    7-8 Muy bueno (51)
    6-7 Bueno (21)
    <6 Por debajo de las expectativas (19)
    Momento del año
    Mar - May (45)
    Jun - Ago (47)
    Sep - Nov (50)
    Dic - Feb (39)
    Todos los viajeros (236)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 181 comentarios de huéspedes verificados
    12345
    10,0
    Excepcional
    Irene de México
    Viaje en pareja
    1 noche en octubre de 2016

    Excelente”

    Está bien ubicado, los servicios turísticos son buenos y las habitaciones son muy agradables. El desayuno es bueno

    Escrito el 20 octubre 2016
    6,4
    Bueno
    Sergio de Chile
    Viaje en pareja
    1 noche en mayo de 2018

    Bien ubicado - Servicio regular”

    El hotel es bastante limpio. Las camas muy cómodas y las sábanas muy buenas. Buena localización, frente al río Li. Restaurante muy regular. Lo que mas me llamó la atención en forma negativa es como un hotel Sheraton,en una ciudad muy turística no tiene personal en la recepción que hable inglés de forma apropiada. Fue una hazaña poder entender lo que querían decir.

    Escrito el 24 junio 2018

    Distinguidos invitados, gracias por su visita al Guilin Sheraton Hotel como el destino de este viaje de vacaciones, y compartir su experiencia de estancia con nosotros. ¡ nos sentimos honrados de poder hacer que su estancia se sienta satisfactoria! Defenderemos el concepto de servicio-orientado, dedicado para proveer de usted servicio caliente y reflexivo. ¡ Gracias otra vez por nuestro apoyo y afirmación, sinceramente esperamos a usted y a la familia, amigos vienen otra vez!

    Respondida el 06 julio 2018
    Sheraton Guilin Hotel
    10,0
    Excepcional
    Yu de Hong Kong
    Familia con niños pequeños
    3 noches en abril de 2019

    A good location in Guilin”

    From the hotel, we can visit to Elephant Trunk Hill on foot. It save a lot of time on traveling to other placed. The room is clean and facilities are good. During check-in, Candy has left a very impressive support. She had introduced the way to travel at Guilin.

    Escrito el 29 abril 2019

    Dear guest, thank you for staying at Sheraton Guilin Hotel. The location of our hotel is great which can save your time on travelling. We are happy to hear your praise upon Candy's work. We shared your comment with her and she felt so happy. At the end of this year, there will be renovation to the hotel. We sincerely look forward to your next stay with us. Thanks!

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    9,6
    Excepcional
    Francis de Singapur
    Viajero solo
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    2 noches en mayo de 2019

    Excepcional”

    I like to commend Ms Avon Jiang, Lobby Manager for handling my feedbacks so efficiently. Not only were the issues resolved quickly, she left me a very satisfied and happy guest. Location of the hotel was good .

    Escrito el 28 mayo 2019

    Dear Guest, thank you for your stay and share your valuable comment with us. We are so happy that Ms. Avon Jiang received your praise. We share this information with her. She felt very happy. Our hotel is located at the down town area and many famous scenic spots are nearby, like the Elephant Trunk Hill. Looking forward to your next stay with us.

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    8,0
    Excelente
    Christopher de Singapur
    Familia con niños mayores
    2 noches en diciembre de 2017

    Recommended”

    Check in easy Booked 2x Elegant room type but (special request) for connecting rooms were denied. ( excuse, no more connecting rooms) Paid extra RMB2,000 to upgrade...no choice and def too EXPENSIVE!!

    Escrito el 18 enero 2018

    Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.We regret that we are unable to provide you with the room you need.We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again, your concerns are being addressed as we speak and we will make sure you have a better stay.

    Respondida el 21 marzo 2018
    Sheraton Guilin Hotel
    9,7
    Excepcional
    Julia de Rusia
    Viajero de negocios
    1 noche en noviembre de 2014

    Very nice experience”

    service, atmosphere, room

    It was a very pleasant experience. The staff followed every request I made. The room was very nice and cosy with all the necessary amenities. Very comfortable bed. I ordered room service and was satisfied with the dish I got. I will certainly stay in this hotel again while traveling to Guilin.

    Escrito el 24 abril 2015
    8,7
    Excelente
    Alec de Australia
    Viajero de negocios
    4 noches en marzo de 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good service

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Escrito el 28 noviembre 2014
    8,7
    Excelente
    Alec de Australia
    Viajero de negocios
    1 noche en marzo de 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good serivce

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Escrito el 28 noviembre 2014
    9,3
    Excepcional
    Patricia de Malasia
    Familia con niños mayores
    1 noche en junio de 2014

    Great location!”

    location, helpful and friendly staff, cleanliness

    I love the location of the hotel because it is centrally located and public transport is easily accesible. A few tourist attractions are within walking distance only. On top of that restaurants are every where within the hotel vicinity. Will definite stay back the same hotel if I ever go to Guilin again!

    Escrito el 23 junio 2014
    8,3
    Excelente
    Gayle de Filipinas
    Viajero solo
    2 noches en noviembre de 2013

    Hotel along the Li River”

    Centrally located, Close to major attractions, Attentive staff

    This hotel is conveniently located on Bin Jiang Road along Li River’s western bank. Guests who book a Superior Room can upgrade to a Deluxe Room without being charged. The hotel is a 40 minute drive away from the airport. It is also very close to Center Square, “Two Tower” Lake, and Elephant Trunk Hill. The famous walking street Zhengyang Jie is behind the hotel.

    Escrito el 27 noviembre 2013
    9,7
    Excepcional
    Liem de Hong Kong
    Familia con niños mayores
    2 noches en octubre de 2013

    Good Stay”

    Wifi, Room, Location

    The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

    Escrito el 01 noviembre 2013
    9,3
    Excepcional
    Liem de Hong Kong
    Familia con niños pequeños
    2 noches en octubre de 2013

    Good Stay”

    Wifi.Location, Food

    enjoyed our stay and would definitely recommend the sheraton to anyone looking for a central hotel... staff were friendly and helpful with good english. rooms were comfortable and the bed was heaven after the hard beds we had thru the rest of our china tour.. one problem they need to address is the delivery of food...don't expect your meals to come together..

    Escrito el 01 noviembre 2013
    8,8
    Excelente
    Arunee de Tailandia
    Familia con niños pequeños
    1 noche en enero de 2019

    Close to walking street”

    Comfortable room, very close to walking street

    Escrito el 27 enero 2019

    Dear guest, thank you for your praise upon the room. And we are happy the location brings you convenience. Look forward to your next stay with us!

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    7,6
    Muy bueno
    Trevor de Sudáfrica
    Viaje en pareja
    3 noches en octubre de 2017

    Great location, restaurant offering average, Bene7 not advised, Club Lounge Breakfast below par! ”

    The hotel is nice, friendly reception staff, room clean and bed comfy!... Club Lounge breakfast disappointing..... arrived just after 9:30am to find omelette and scramble egg section all packed away already, even though breakfast was on offer to 10am.....next morning went at opening time only to find that bread and pastries were not there, they arrived at 6:50am!.......armature service!

    Escrito el 15 octubre 2017
    5,6
    Andrew de Reino Unido
    Viajero solo
    3 noches en julio de 2017

    outdated and minimal”

    good staff and location. hotel feels like it's running down and about to close. room door kept jamming and plug sockets were problematic. breakfast not much choice/ creativity for 5 star - very little fruit too lobby - sparse and empty of furniture - feels like the hotel is closing down gym was the worst - good facilities but no aircon which was unbelievable and young wet kids running around inside the gym and parents shouting at them (access from the pool should not be through the gym!!) - poolside very few sunbeds so could not stay there for relaxing and smoking allowed around the pool side - I thought most high rated hotels were non smoking throughout!! The management/ owners need to visit a real 5 star hotel to see how far behind the times they are with this place

    Escrito el 11 julio 2017

    Dear guest, Thank you for your stay and spending time to share your feelings with us. We are glad to hear that you enjoyed our location and service. Regarding your unhappy experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to refurbish whole hotel.Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!

    Respondida el 09 abril 2019
    Sheraton Guilin Hotel
    9,2
    Excepcional
    Ali de Arabia Saudí
    Familia con niños pequeños
    3 noches en agosto de 2016

    Lovely ”

    I enjoyed staying at this hotel my kids love the play ground area at the lobby the restaurant is very good and delicious Food the rooms are not too bad old furniture but still clean and they are different standard the old building is worse than the new one and the highest floors are better than the other at the end still good hotel in a good area lots of restaurant nearby

    Escrito el 23 agosto 2016
    8,0
    Excelente
    Alan de Reino Unido
    Viajero de negocios
    1 noche en septiembre de 2015

    Nothing outstanding about this hotel”

    The location was good and the gym and pool were quite nice

    Very nice and central location. This was more like an old 5 star Chinese style hotel than what I expected from a Sheraton. The rooms looked a little old. It was quite comfortable though. The breakfast was pretty poor and I would give it a miss.

    Escrito el 14 septiembre 2015
    8,0
    Excelente
    Heng de Singapur
    Viaje en pareja
    2 noches en noviembre de 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Escrito el 08 diciembre 2014
    8,0
    Excelente
    Heng de Singapur
    Viaje en pareja
    1 noche en noviembre de 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Escrito el 08 diciembre 2014
    5,3
    john de Australia
    Viaje en pareja
    2 noches en marzo de 2014

    Disappointing standard”

    Friendly check in, location, spacious foyer

    Unfortunately as Sheraton Preferred Guests we expect a certain standard and we had high expectations for this hotel. On check in we were upgraded to a club room and we appreciated this gesture very much. However, if this is the club standard, we are glad not to experience the classic standard. We went down to breakfast on the first morning and the food looked awful. There were very few choices one would expect in a hotel of this standard. We asked to have breakfast removed from our bill and went out on the street instead. The hotel is in serious need of refurbishment. We had drinks at the bar one night and had to keep going to the bar for service as the girl who was on duty was too busy on her mobile phone and talking to her friend to serve us at the table. Overall, very disappointing.

    Escrito el 26 marzo 2014
    12345

    Valoraciones de huéspedes sobre Sheraton Guilin Hotel

    Valoración total
    8,0
    Excelente
    Basado en 441 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (236)Opiniones de Booking.com (205)
    Valorado a través de Agoda8,1
    /
    10
    Estado/limpieza del hotel8,3
    Servicios7,4
    Ubicación8,9
    Confort y calidad de la habitación8,4
    Servicios8,0
    Calidad-precio7,7
    Puntuación alta para Guilin
    Valoración
    9+ Excepcional (52)
    8-9 Excelente (38)
    7-8 Muy bueno (51)
    6-7 Bueno (21)
    <6 Por debajo de las expectativas (19)
    Momento del año
    Mar - May (45)
    Jun - Ago (47)
    Sep - Nov (50)
    Dic - Feb (39)
    Todos los viajeros (236)
    Todos los tipos de habitación
    Todos los idiomas

    Mostrar opiniones que mencionan 

    Mostrando 181 comentarios de huéspedes verificados
    12345
    10,0
    Excepcional
    Irene de México
    Viaje en pareja
    1 noche en octubre de 2016

    Excelente”

    Está bien ubicado, los servicios turísticos son buenos y las habitaciones son muy agradables. El desayuno es bueno

    Escrito el 20 octubre 2016
    6,4
    Bueno
    Sergio de Chile
    Viaje en pareja
    1 noche en mayo de 2018

    Bien ubicado - Servicio regular”

    El hotel es bastante limpio. Las camas muy cómodas y las sábanas muy buenas. Buena localización, frente al río Li. Restaurante muy regular. Lo que mas me llamó la atención en forma negativa es como un hotel Sheraton,en una ciudad muy turística no tiene personal en la recepción que hable inglés de forma apropiada. Fue una hazaña poder entender lo que querían decir.

    Escrito el 24 junio 2018

    Distinguidos invitados, gracias por su visita al Guilin Sheraton Hotel como el destino de este viaje de vacaciones, y compartir su experiencia de estancia con nosotros. ¡ nos sentimos honrados de poder hacer que su estancia se sienta satisfactoria! Defenderemos el concepto de servicio-orientado, dedicado para proveer de usted servicio caliente y reflexivo. ¡ Gracias otra vez por nuestro apoyo y afirmación, sinceramente esperamos a usted y a la familia, amigos vienen otra vez!

    Respondida el 06 julio 2018
    Sheraton Guilin Hotel
    10,0
    Excepcional
    Yu de Hong Kong
    Familia con niños pequeños
    3 noches en abril de 2019

    A good location in Guilin”

    From the hotel, we can visit to Elephant Trunk Hill on foot. It save a lot of time on traveling to other placed. The room is clean and facilities are good. During check-in, Candy has left a very impressive support. She had introduced the way to travel at Guilin.

    Escrito el 29 abril 2019

    Dear guest, thank you for staying at Sheraton Guilin Hotel. The location of our hotel is great which can save your time on travelling. We are happy to hear your praise upon Candy's work. We shared your comment with her and she felt so happy. At the end of this year, there will be renovation to the hotel. We sincerely look forward to your next stay with us. Thanks!

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    9,6
    Excepcional
    Francis de Singapur
    Viajero solo
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    2 noches en mayo de 2019

    Excepcional”

    I like to commend Ms Avon Jiang, Lobby Manager for handling my feedbacks so efficiently. Not only were the issues resolved quickly, she left me a very satisfied and happy guest. Location of the hotel was good .

    Escrito el 28 mayo 2019

    Dear Guest, thank you for your stay and share your valuable comment with us. We are so happy that Ms. Avon Jiang received your praise. We share this information with her. She felt very happy. Our hotel is located at the down town area and many famous scenic spots are nearby, like the Elephant Trunk Hill. Looking forward to your next stay with us.

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    8,0
    Excelente
    Christopher de Singapur
    Familia con niños mayores
    2 noches en diciembre de 2017

    Recommended”

    Check in easy Booked 2x Elegant room type but (special request) for connecting rooms were denied. ( excuse, no more connecting rooms) Paid extra RMB2,000 to upgrade...no choice and def too EXPENSIVE!!

    Escrito el 18 enero 2018

    Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.We regret that we are unable to provide you with the room you need.We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again, your concerns are being addressed as we speak and we will make sure you have a better stay.

    Respondida el 21 marzo 2018
    Sheraton Guilin Hotel
    9,7
    Excepcional
    Julia de Rusia
    Viajero de negocios
    1 noche en noviembre de 2014

    Very nice experience”

    service, atmosphere, room

    It was a very pleasant experience. The staff followed every request I made. The room was very nice and cosy with all the necessary amenities. Very comfortable bed. I ordered room service and was satisfied with the dish I got. I will certainly stay in this hotel again while traveling to Guilin.

    Escrito el 24 abril 2015
    8,7
    Excelente
    Alec de Australia
    Viajero de negocios
    4 noches en marzo de 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good service

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Escrito el 28 noviembre 2014
    8,7
    Excelente
    Alec de Australia
    Viajero de negocios
    1 noche en marzo de 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good serivce

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Escrito el 28 noviembre 2014
    9,3
    Excepcional
    Patricia de Malasia
    Familia con niños mayores
    1 noche en junio de 2014

    Great location!”

    location, helpful and friendly staff, cleanliness

    I love the location of the hotel because it is centrally located and public transport is easily accesible. A few tourist attractions are within walking distance only. On top of that restaurants are every where within the hotel vicinity. Will definite stay back the same hotel if I ever go to Guilin again!

    Escrito el 23 junio 2014
    8,3
    Excelente
    Gayle de Filipinas
    Viajero solo
    2 noches en noviembre de 2013

    Hotel along the Li River”

    Centrally located, Close to major attractions, Attentive staff

    This hotel is conveniently located on Bin Jiang Road along Li River’s western bank. Guests who book a Superior Room can upgrade to a Deluxe Room without being charged. The hotel is a 40 minute drive away from the airport. It is also very close to Center Square, “Two Tower” Lake, and Elephant Trunk Hill. The famous walking street Zhengyang Jie is behind the hotel.

    Escrito el 27 noviembre 2013
    9,7
    Excepcional
    Liem de Hong Kong
    Familia con niños mayores
    2 noches en octubre de 2013

    Good Stay”

    Wifi, Room, Location

    The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

    Escrito el 01 noviembre 2013
    9,3
    Excepcional
    Liem de Hong Kong
    Familia con niños pequeños
    2 noches en octubre de 2013

    Good Stay”

    Wifi.Location, Food

    enjoyed our stay and would definitely recommend the sheraton to anyone looking for a central hotel... staff were friendly and helpful with good english. rooms were comfortable and the bed was heaven after the hard beds we had thru the rest of our china tour.. one problem they need to address is the delivery of food...don't expect your meals to come together..

    Escrito el 01 noviembre 2013
    8,8
    Excelente
    Arunee de Tailandia
    Familia con niños pequeños
    1 noche en enero de 2019

    Close to walking street”

    Comfortable room, very close to walking street

    Escrito el 27 enero 2019

    Dear guest, thank you for your praise upon the room. And we are happy the location brings you convenience. Look forward to your next stay with us!

    Respondida el 23 julio 2019
    Sheraton Guilin Hotel
    7,6
    Muy bueno
    Trevor de Sudáfrica
    Viaje en pareja
    3 noches en octubre de 2017

    Great location, restaurant offering average, Bene7 not advised, Club Lounge Breakfast below par! ”

    The hotel is nice, friendly reception staff, room clean and bed comfy!... Club Lounge breakfast disappointing..... arrived just after 9:30am to find omelette and scramble egg section all packed away already, even though breakfast was on offer to 10am.....next morning went at opening time only to find that bread and pastries were not there, they arrived at 6:50am!.......armature service!

    Escrito el 15 octubre 2017
    5,6
    Andrew de Reino Unido
    Viajero solo
    3 noches en julio de 2017

    outdated and minimal”

    good staff and location. hotel feels like it's running down and about to close. room door kept jamming and plug sockets were problematic. breakfast not much choice/ creativity for 5 star - very little fruit too lobby - sparse and empty of furniture - feels like the hotel is closing down gym was the worst - good facilities but no aircon which was unbelievable and young wet kids running around inside the gym and parents shouting at them (access from the pool should not be through the gym!!) - poolside very few sunbeds so could not stay there for relaxing and smoking allowed around the pool side - I thought most high rated hotels were non smoking throughout!! The management/ owners need to visit a real 5 star hotel to see how far behind the times they are with this place

    Escrito el 11 julio 2017

    Dear guest, Thank you for your stay and spending time to share your feelings with us. We are glad to hear that you enjoyed our location and service. Regarding your unhappy experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to refurbish whole hotel.Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!

    Respondida el 09 abril 2019
    Sheraton Guilin Hotel
    9,2
    Excepcional
    Ali de Arabia Saudí
    Familia con niños pequeños
    3 noches en agosto de 2016

    Lovely ”

    I enjoyed staying at this hotel my kids love the play ground area at the lobby the restaurant is very good and delicious Food the rooms are not too bad old furniture but still clean and they are different standard the old building is worse than the new one and the highest floors are better than the other at the end still good hotel in a good area lots of restaurant nearby

    Escrito el 23 agosto 2016
    8,0
    Excelente
    Alan de Reino Unido
    Viajero de negocios
    1 noche en septiembre de 2015

    Nothing outstanding about this hotel”

    The location was good and the gym and pool were quite nice

    Very nice and central location. This was more like an old 5 star Chinese style hotel than what I expected from a Sheraton. The rooms looked a little old. It was quite comfortable though. The breakfast was pretty poor and I would give it a miss.

    Escrito el 14 septiembre 2015
    8,0
    Excelente
    Heng de Singapur
    Viaje en pareja
    2 noches en noviembre de 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Escrito el 08 diciembre 2014
    8,0
    Excelente
    Heng de Singapur
    Viaje en pareja
    1 noche en noviembre de 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Escrito el 08 diciembre 2014
    5,3
    john de Australia
    Viaje en pareja
    2 noches en marzo de 2014

    Disappointing standard”

    Friendly check in, location, spacious foyer

    Unfortunately as Sheraton Preferred Guests we expect a certain standard and we had high expectations for this hotel. On check in we were upgraded to a club room and we appreciated this gesture very much. However, if this is the club standard, we are glad not to experience the classic standard. We went down to breakfast on the first morning and the food looked awful. There were very few choices one would expect in a hotel of this standard. We asked to have breakfast removed from our bill and went out on the street instead. The hotel is in serious need of refurbishment. We had drinks at the bar one night and had to keep going to the bar for service as the girl who was on duty was too busy on her mobile phone and talking to her friend to serve us at the table. Overall, very disappointing.

    Escrito el 26 marzo 2014
    12345
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