Somerset Vientiane Serviced Residencia (Somerset Vientiane Serviced Residence)

Souphannouvong Avenue, Sikhotabong District, Vientiane Centro Ciudad, Vientián, Laos, 190
Somerset Vientiane Serviced Residencia (Somerset Vientiane Serviced Residence)
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Estudio Executive - Cama Somerset Vientiane Serviced Residencia (Somerset Vientiane Serviced Residence)
Vestíbulo Somerset Vientiane Serviced Residencia (Somerset Vientiane Serviced Residence)
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8,3
Excelente
/10
( 260 opiniones)Ver opiniones de los huéspedes
EN EL MAPA
8,0
Excelente
Valoración de la ubicación
Ubicación excelente - En el centro urbano
Aparcamiento
GRATIS
  • Templo y Museo de Sisaket350 m
  • Parque Ribera de Mekong1,03 km
  • Museo Nacional de Laos1,1 km
  • Parque de Chao Anouvong1,28 km
  • Haw Phra Kaew1,7 km
  • Centro Cultural y de Cooperación Lingüística1,87 km
  • Arco del Triunfo Patuxai2,27 km
  • Templo Wat Si Muang2,46 km
  • Pha That Luang4,27 km
  • Parque Buddha18,86 km
  • Destacados y valoraciones

    Apartamento con servicio de 4-star
    Wifi gratis
    Reputación excepcional
    Un 97 % nos recomendaría a un amigo
    Limpieza excelente
    8,6 valoración de limpieza
    Instalaciones excelentes en el alojamiento
    8,4 valoración de instalaciones
    Servicio excelente
    8,4 valoración de servicio
    • Traslado al aeropuerto gratuito

    • Wifi gratis en las habitaciones

    • Bañera de hidromasaje

    • Sauna

    • Aire acondicionado

    Más barato que el 80 % de los alojamientos en Vientián en las últimas 24 horas.Comparado con 522 alojamientos de Agoda en Vientián durante varias fechas
    Calidad-precio8,2
    Distancia al centro de la ciudad1.5 Km
    Valoración de la ubicación8,0
    Aeropuerto más cercanoAeropuerto Internacional Wattay (VTE) - Laos
    Distancia al aeropuerto3,1 km

    Habitaciones disponibles en Somerset Vientiane Serviced Residencia

    8,2
    Excelente
    Comodidad y calidad de la habitación
    Apartamento Executive de 1 dormitorio (1 Bedroom Executive)
    Apartamento Executive de 1 dormitorio (1 Bedroom Executive)
    ...
    • Tamaño de la habitación: 77...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Estudio Premier (Studio Premier)
    Estudio Premier (Studio Premier)
    ...
    • Tamaño de la habitación: 57...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Apartamento Executive (2 habitaciones) (2 Bedroom Executive)
    Apartamento Executive (2 habitaciones) (2 Bedroom Executive)
    ...
    • Tamaño de la habitación: 11...
    • Vistas: a la ciudad
    • 2 camas dobles
    Indica fechas para ver precios
    1 Dormitorio Premier (1 Bedroom Premier)
    1 Dormitorio Premier (1 Bedroom Premier)
    ...
    • Tamaño de la habitación: 96...
    • Vistas: a la ciudad
    • 1 cama doble
    Indica fechas para ver precios
    Apartamento Executive de 2 dormitorios

 (Two-Bedroom Executive Apartment)
    Apartamento Executive de 2 dormitorios (Two-Bedroom Executive Apartment)
    ...
    • Tamaño de la habitación: 11...
    • Terraza / balcón
    • 1 cama grande & 1 cama gran...
    Indica fechas para ver precios
    Apartamento Deluxe (1 dormitorio) (1 Bedroom Deluxe)
    Apartamento Deluxe (1 dormitorio) (1 Bedroom Deluxe)
    ...
    • Tamaño de la habitación: 72...
    • Vistas: a la ciudad
    • 1 cama extragrande
    Indica fechas para ver precios
    Estudio Executive (Studio Executive)
    Estudio Executive (Studio Executive)
    ...
    • Tamaño de la habitación: 46...
    • Vistas: a la ciudad
    • 1 cama doble
    Indica fechas para ver precios
    Apartamento Premier de 1 dormitorio (One-Bedroom Premier Apartment)
    Apartamento Premier de 1 dormitorio (One-Bedroom Premier Apartment)
    ...
    • Tamaño de la habitación: 96...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Apartamento Executive 1 dormitorio (One-Bedroom Executive Apartment)
    Apartamento Executive 1 dormitorio (One-Bedroom Executive Apartment)
    ...
    • Tamaño de la habitación: 77...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Estudio Premier (Studio Premier Apartment)
    Estudio Premier (Studio Premier Apartment)
    ...
    • Tamaño de la habitación: 57...
    • Terraza / balcón
    • 1 cama extragrande
    Indica fechas para ver precios
    Posición del alojamiento|Comparado con 522 alojamientos de Vientián
    Ver todas las puntuaciones
    Valoración del tamaño de la habitación
    78 sqm.
    Valoración de la comodidad de la habitación
    8.2/10
    Valoración de limpieza
    8.6/10
    Valoración de parejas
    8.5/10
    Más grande que el
    99
    %
    de los alojamientos en Vientián
    Mejor que el
    97
    %
    de los alojamientos en Vientián
    Mejor que el
    93
    %
    de los alojamientos en Vientián
    Mejor que el
    93
    %
    de los alojamientos en Vientián
    Ofertas Privadas de Agoda: hasta 30 % de descuento en todo el mundo.

    Precios más bajos, reservas más rápidas y una mejor experiencia.

    Entra ahora
    Más sobre Somerset Vientiane Serviced Residencia

    Más sobre Somerset Vientiane Serviced Residencia

    Resumen

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    Los servicios/instalaciones más comentados.

    Piscina
    8 menciones
    Desayuno
    6 menciones
    Servicio de limpieza
    6 menciones
    Internet
    3 menciones

    Ofrecen

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    Distancias e información imprescindible

    Las distancias mostradas son líneas rectas en el mapa. Las distancias reales de viaje pueden variar.
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    Valoraciones de huéspedes sobre Somerset Vientiane Serviced Residencia

    Valoración total
    8,3
    Excelente
    Basado en 260 opiniones
    Ofrecido por viajeros reales de
    Opiniones de Agoda (189)Opiniones de Booking.com (71)
    Valorado a través de Agoda8,3
    /
    10
    Estado/limpieza del hotel8,6
    Servicios8,4
    Ubicación8,0
    Confort y calidad de la habitación8,2
    Servicios8,4
    Calidad-precio8,2
    Puntuación alta para Vientián
    Valoración
    9+ Excepcional (38)
    8-9 Excelente (14)
    7-8 Muy bueno (30)
    6-7 Bueno (8)
    <6 Por debajo de las expectativas (16)
    Momento del año
    Mar - May (15)
    Jun - Ago (16)
    Sep - Nov (28)
    Dic - Feb (47)
    Todos los viajeros (189)
    Todos los tipos de habitación
    Todos los idiomas
    Mostrando 106 comentarios de huéspedes verificados
    12345
    10,0
    Excepcional
    Muhamad de Malasia
    Viajero de negocios
    Estudio Premier
    13 noches en noviembre de 2018

    Satisfaction!”

    I stayed here for more than a week (9 days). For service apartment it give you such an amazing experience which you just can say there and feel at home. The facilities are very good, they have laundry section which you can use for free and it located just nearby the pool and gym that you can spend your time waiting for your laundry there. there is a market which open on Monday and Thursday and also mini mart if you need things to cook. For business and family traveler I recommend this hotel for you.

    Escrito el 04 diciembre 2018

    Dear Muhamad, First of all, thank you for choosing Somerset Vientiane. Second, thank you for your valuable comment. We are very delight to hear that you enjoyed staying at Somerset Vientiane. All of our staffs are looking forward seeing you again at Somerset Vientiane. Again, thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 05 diciembre 2018
    Somerset Vientiane Serviced Residencia
    9,6
    Excepcional
    Lwin de Australia
    Viaje en pareja
    Estudio Premier
    1 noche en octubre de 2018

    Excepcional”

    Overall we enjoyed tge stay at Somerset Vientiane. 10 min by car to airport and 10 min walk to Riverside restaurants. Nice and clean swimming pool. Complimentry self operating laundry and airport shuttle.

    Escrito el 28 octubre 2018

    Dear Lwin, Thank you very much for your valuable comment. We are delight to hear that you enjoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 29 octubre 2018
    Somerset Vientiane Serviced Residencia
    4,8
    Antoine de Tailandia
    Viajero de negocios
    Apartamento Deluxe (1 dormitorio)
    2 noches en febrero de 2019

    Real service issue for an international brand”

    I used this place many times in the past for my stays in Vientiane, and service has never been their strong point, but it was this time poorer than ever. I am a regular customer of this place and requested a quiet room, back facing, as we were coming with a small baby. We were assigned the worst and noisiest room of the property, on ground floor with windows directly on the car park, facing main street. I asked for a change and the staff was totally unhelpful, while the property was clearly not full. After a very long wait I requested to call management who just asked us to pay more if we wanted to change rooms. In addition the place starts to show its age, has a serious mosquitoes and maintenance issues (shower either too hot or too cold, insufficient AC in the bedroom There are now more and more options in Vientiane, including Crowne Plaza just opposite, i will not return.

    Escrito el 13 marzo 2019

    Dear Antoine, Thank you for your comment. Currently, our back side room is fully booking situation due to high demand. Moreover, back side room is under waiting list situation. We are trying to offer our guest's room preferences, but due to subject to availability we are unable to offer those rooms. Please kindly understand. As we checked airconditoning and hot shower, it was working properly. Plus, we call external pest control company to fogging once a week and during winter season we use them to fogging two times per week to reduce risk of mosquitoes. Thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 15 marzo 2019
    Somerset Vientiane Serviced Residencia
    9,6
    Excepcional
    Allan de Estados Unidos
    Viajero solo
    Apartamento Estudio Executive
    4 noches en febrero de 2018

    Very nice room.”

    I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.

    Escrito el 25 febrero 2018

    Dear Allan, Thank you for your valuable comment. We are delight to hear that you ennoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 26 febrero 2018
    Somerset Vientiane Serviced Residencia
    8,0
    Excelente
    Sophana de Tailandia
    Viajero de negocios
    Estudio Premier
    2 noches en enero de 2017

    Good Location, big room.”

    Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.

    Escrito el 16 junio 2017

    Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 16 junio 2017
    Somerset Vientiane Serviced Residencia
    10,0
    Excepcional
    Stephen de Estados Unidos
    Familia con niños pequeños
    Estudio Executive
    4 noches en julio de 2016

    Very nice. ”

    This hotel/apartment complex is very well taken care of and is a perfect place to relax and 'get away'. The staff are great as is the pool, lounge, fitness room, tennis court, etc... Just a really nice place. Would recommend it.

    Escrito el 05 agosto 2016

    Dear Stephen, Thank you very much for your comment. We are pleased to hear that you enjoy staying with us. All of our staffs are waiting for you to meet again at Somerset Vientiane. Somerset Vientiane Keisuke Kiyota

    Respondida el 19 abril 2017
    Somerset Vientiane Serviced Residencia
    7,6
    Muy bueno
    Jason de Estados Unidos
    Viaje en pareja
    Apartamento Executive de 1 dormitorio
    4 noches en enero de 2019

    Quaint, better than expected”

    This place was nice. The staff was friendly and cute in their attempts to give us info despite not the best English. The apartment was nicer than the pictures. Vientiane is kinda boring, but we were glad to have a nice room to hole up in.

    Escrito el 07 febrero 2019

    Dear Jason, Thank you for your comment and shring your experience. We will continue to implement English training class to our staff to improve communication skills. Again thank you for choosing Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 08 febrero 2019
    Somerset Vientiane Serviced Residencia
    9,2
    Excepcional
    Joanne
    Viaje en pareja
    Estudio Executive
    3 noches en enero de 2019

    Laos Holiday”

    The apartment was well appointed, the staff and services were average, it appeared the more we spent on accommodation the less customer services we received. There was not porter services and we felt as we were short term customers, it was almost frowned on as we were processed without any personal connection to our stay

    Escrito el 13 enero 2019

    Dear Joanne, Thank you for your comment. We will take into consider your comment to our future studies. Again, thank you for sharing your experience and thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 14 enero 2019
    Somerset Vientiane Serviced Residencia
    9,6
    Excepcional
    Matthew de Canadá
    Viajero solo
    Estudio Premier
    2 noches en octubre de 2018

    My go to hotel for my yearly trip to VNT”

    Great place and location. Top notch staff. Breakfast is mediocre but still ok. Swimming is clean and well maintained. The gym is sub par with old equipment and the new universal was assembled poorly so it’s unusable. Overall highly recommend.

    Escrito el 29 octubre 2018

    Dear Matthew, Thank you for your comment. Also, thank you for your comment about our fitness center. We will take into consider in our future plan. We really apppreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 30 octubre 2018
    Somerset Vientiane Serviced Residencia
    8,0
    Excelente
    FRANCIS de Bélgica
    Viaje en pareja
    Estudio Premier
    2 noches en febrero de 2017

    Nice apartment, but a bit far from city center”

    This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.

    Escrito el 09 febrero 2017

    Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota

    Respondida el 04 abril 2017
    Somerset Vientiane Serviced Residencia
    5,6
    Adam de Canadá
    Viaje en pareja
    Estudio Premier
    4 noches en diciembre de 2016

    Expected more for my money ”

    First time in laos , I guess hotels in Laos are a bit run down and your money doesn't go as far. I expected more . Room was dated, and felt dingey. Breakfast was a joke . Literally a joke . Worst breakfast I've ever had at a "hotel". Pool was nice , only partial sun at pool. I would not stay again. Did not feel warm welcome etc

    Escrito el 03 enero 2017

    Dear Adam, First of all, we apologize that we could not match your satisfaction. Our breakfast is Continental breakfast instead of American breakfast due to limited breakfast service area. However, recently we increased three food items. Also, we upgraded egg selection menus. We are willing to upgrade our service and facilities, so our guest's comment is always important for us. Best regards, Somerset Vientiane. Keisuke Kiyota

    Respondida el 04 abril 2017
    Somerset Vientiane Serviced Residencia
    7,6
    Muy bueno
    Felicia de Singapur
    Viaje en grupo
    Estudio Premier
    2 noches en diciembre de 2016

    Revamped Hotel”

    The hotel has revamped quite recently, cosy and clean room. I had accidently selected on extra bed which was being charged, requested for refund but rejected due to the rules & policy as both Agoda and Somerset said. If the booking term is pay later and free cancellation, I will have no problem to cancel whole booking and re-book again. Seems both Agoda and Somerset doesn't have the flexible way to resolve the issue. Chose to said is rules, cannot be amend.

    Escrito el 26 diciembre 2016

    Dear Felicia, We apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 04 abril 2017
    Somerset Vientiane Serviced Residencia
    6,4
    Bueno
    Iwan de Indonesia
    Viajero de negocios
    Estudio Executive
    1 noche en diciembre de 2016

    Nice big room with free laundrette!!!”

    I like the free laundry facilities! Room is big with all the amenities. About 10-15 mins walk to Mekong river and the night market. Mini mart is about 10 mins walk. Also the free room WiFi is fast, I mean really fast, more than 70 Mbps!!! I can play my online games without lagging...

    Escrito el 17 diciembre 2016

    Dear Iwan, Thank you for your review. It takes about ten minutes to city center, but we have free shuttle bus service from / to City center once a day. Also, recently at Mekong river bank is developed restaurants and bars near our property. Those area takes around 5 to 7 minutes walk. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 04 abril 2017
    Somerset Vientiane Serviced Residencia
    9,6
    Excepcional
    ALISA de Tailandia
    Familia con niños pequeños
    Estudio Executive
    2 noches en febrero de 2016

    One of the Best Choices in Vientiane”

    Clean. Comfortable. Location is okay. Shops, restaurants, and the Mekhong River are not too far away. The big swimming pool and laundry room are a big plus. Families with small children will appreciate the big refrigerator and microwave oven in the room. There is a small kitchenette with a stove, along with dishware and silverware. Pretty good internet connection. The hotel offers free airport shuttle. The staff were pleasant and helpful to us. Checking in and out was a breeze.

    Escrito el 23 febrero 2016

    Dear Alisa, Thank you for your comment. We have free shuttle bus service between Somerset Vientiane and Wattay Vientiane Airport. For using this free airport shuttle bus service, at least one day advanced booking is required. Also, we have daily free shuttle bus service between Vientiane City Center Fountain and and Somerset Vientiane. Plus, we have shuttle bus service to supermarket in Vientiane three times per week. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 19 abril 2017
    Somerset Vientiane Serviced Residencia
    7,0
    Muy bueno
    Antoine de Francia
    Viajero de negocios
    Estudio Premier
    5 noches en diciembre de 2015

    Good standard service appartment”

    Large rooms, swimming pool, location

    Quite a good choice for a business trip to Vientiane. Rooms are large, clean and comfortable. Location is central enough to be walking distance to most attractions. The large swimming pool, tennis and gym are nice plus.Two downsides however: the hotel have no Free Wifi, and the service is a bit inconsistent (always missing something after maid service, one day coffee, the other soap...). But overall a good value for price.

    Escrito el 17 diciembre 2015
    7,3
    Muy bueno
    Fabian de Estados Unidos
    Familia con niños pequeños
    Apartamento Deluxe (1 dormitorio)
    7 noches en octubre de 2015

    Good value, minor issue”

    Location, room size, value

    We had a good stay in one of the apartments. My wife and i traveled with our 2 year old baby and the hotel had a crib for us. The apartment is a good size, plenty of storage room and closet space. The hotel is located within walking distance of temples, restaurants and city center. Also just a 10 minute drive to the airport. The hotel pool is nice and has a small kiddie pool. They also have a nice tennis court. The only minor problems were the internet, very slow in our room. Many times did not work at all. The staff is helpful but unfortunately don't speak much English. So asking advise for a restaurant or getting directions is extremely difficult. Also the AC in the room was a bit loud but not enough for us to complain about it. Overall the positives outweigh the negatives and its in my opinion a good value. I would stay again if i ever go back to Vietiane.

    Escrito el 12 octubre 2015
    6,0
    James de Estados Unidos
    Viaje en pareja
    Estudio Premier
    1 noche en enero de 2019

    They said free shuttle on their website ”

    When I requested tje free shuttle pickup at the airport they said they needed 12 hours notice to use their shuttle! I booked a van at the airport in 2 minutes to there hotel. The booking company I used said breakfast was included in the price but the hotel said not it was not n I would need to pay extra for it!

    Escrito el 27 enero 2019

    Dear James, I am sorry for your experience during stay at Somerset Vientiane. To use our free airport shuttlour bus service, we ask the guest to book at least one day in advance as a booking condition. Regarding for breakfast, for all Agoda booking is room only and do not have room include breakfast package. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 28 enero 2019
    Somerset Vientiane Serviced Residencia
    6,8
    Bueno
    James de Malasia
    Viajero de negocios
    Estudio Premier
    2 noches en noviembre de 2018

    The Staff respond should be improved”

    Some of the staff in slow response. The housekeeping no doing a good job until twice feedback become better than the 1st two day.

    Escrito el 07 diciembre 2018

    Dear James, Thank you for your valuable comment. We will train our staff and try to match our guest's satisfaction in the future. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 07 diciembre 2018
    Somerset Vientiane Serviced Residencia
    9,6
    Excepcional
    Stephen de Estados Unidos
    Familia con niños pequeños
    Estudio Premier
    2 noches en febrero de 2018

    Excepcional”

    Nicest place in Vientiane!

    Escrito el 21 febrero 2018

    Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota

    Respondida el 26 febrero 2018
    Somerset Vientiane Serviced Residencia
    9,2
    Excepcional
    KWANGWON de Corea del Sur
    Viajero de negocios
    Estudio Premier
    2 noches en abril de 2017

    Excellent”

    Evertying was fine. Not much thing to complain.

    Escrito el 08 junio 2017

    Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota

    Respondida el 08 junio 2017
    Somerset Vientiane Serviced Residencia
    12345
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    • Ubicación excelente
    • Templo y Museo de Sisaket
    • Estación de autobús Northern está a 1.54 km