AVANI Hai Phong Harbour View
AVANI Hai Phong Harbour View
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Habitación Superior - Habitación AVANI Hai Phong Harbour View
Habitación Superior - Habitación
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Vestíbulo AVANI Hai Phong Harbour View
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Vestíbulo AVANI Hai Phong Harbour View
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Vista interior AVANI Hai Phong Harbour View
Vista interior
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EN EL MAPA AVANI Hai Phong Harbour View
EN EL MAPA
Muy Bueno
Ubicación
7,8
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AVANI Hai Phong Harbour View

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Basado en 186 opinionesVer opiniones de los huéspedes
7,9
Un 91 % nos recomendaría a un amigo
Calidad-precio7,5
Valoración de la ubicación7,8
Aeropuerto más cercanoAeropuerto Internacional de Cat Bi (HPH)
Distancia al aeropuerto6,0 km
Tiene restaurante
  • Traslado al aeropuerto

  • wifi gratis en las habitaciones

  • cambio de divisas

  • aire acondicionado

Opciones de habitaciones
7,9
Muy buena
Comodidad y calidad de la habitación
Habitación Deluxe (Deluxe Room)
Habitación Deluxe (Deluxe Room)
...
  • Vistas: Ciudad
  • 30 m²/323 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación Executive (Executive Room)
Habitación Executive (Executive Room)
...
  • Vistas: Ciudad
  • 30 m²/323 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación Suite (Suite Room)
Habitación Suite (Suite Room)
...
  • Vistas: Ciudad
  • 63 m²/678 ft²
  • 1 Cama King
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Habitación Superior (Superior Room)
Habitación Superior (Superior Room)
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  • Vistas: Ciudad
  • 30 m²/323 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación Deluxe (Deluxe Room)
Habitación Deluxe (Deluxe Room)
...
  • bañera
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Suite
Suite
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  • bañera
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Room Superior
Room Superior
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    Real (royal)
    Real (royal)
    ...
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      Deluxe - Breakfast
      Deluxe - Breakfast
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        Habitación Executive (Executive Room)
        Habitación Executive (Executive Room)
        ...
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          Más sobre AVANI Hai Phong Harbour View

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          Resumen

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          Opiniones reales de clientes

          Opiniones de Agoda (186)Opiniones de Booking.com (101)
          Estado/limpieza del hotel8,2
          Servicios7,7
          Ubicación7,8
          Confort y calidad de la habitación7,9
          Servicios8,5
          Calidad-precio7,5
          Ofrecido por viajeros reales de Agoda
          Filtrar comentarios por:
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          Tipo de habitación
          Habitación Superior
          Habitación Deluxe
          Habitación Executive
          Habitación Suite
          Mostrando 120 comentarios de huéspedes verificados
          12345
          9,2
          Excepcional
          Chin de Singapur
          Viajero de negocios
          Habitación Deluxe
          2 noches en agosto de 2018
          Good location, value for money ”
          Staff are friendly, hotel is colonial stay, very comfortable and good atmosphere. Like it so much. Location near city area, convenient for food and shopping.
          Escrito el 22 agosto 2018
          Dear Chin, Thank you for sharing your feedback. We hope to see you again on your next visit to Hai Phong. Warmest regards, Martin Platta General Manager
          Respondida el 27 agosto 2018
          AVANI Hai Phong Harbour View
          10,0
          Excepcional
          Dianne de Australia
          Familia con niños mayores
          Habitación Superior
          1 noche en julio de 2018
          Excepcional”
          Thank you to the reception staff at Avani we arrived late and could not have asked for better customer service. We had some issues with not having enough cash on us and wanted to book a Halong Bay boat trip, they recommended a tour company and spent a lot of time helping us with booking the trip. Thank you also to the tour company they made our final few days enjoyable and less stressful. If you are visiting Hai Phong stay at Avani this is the best service we have had in Vietnam.
          Escrito el 25 julio 2018
          Dear Dianne, Thank you for the great feedback and sharing your excellent service experience. Hope to see you again. Your AVANI team
          Respondida el 25 julio 2018
          AVANI Hai Phong Harbour View
          8,0
          Excelente
          henry de Australia
          Viaje en pareja
          Habitación Superior
          1 noche en julio de 2018
          Good, clean hotel with well trained staff.”
          Very impressed with the service they provided. Our flight was delayed and they went beyond, sorting out our tickets. Made a number of phone calls and arranged transport to airport. Highly recommended
          Escrito el 12 julio 2018
          Dear henry, Thank you for sharing your experience. Glad that the team could help. Warmest regards, Martin
          Respondida el 16 julio 2018
          AVANI Hai Phong Harbour View
          8,8
          Excelente
          LeJean de Singapur
          Viajero de negocios
          Habitación Superior
          1 noche en enero de 2018
          A surprising gem at Haiphong”
          Lovely architecture, friendly staff and nice little touches to make sure the guest feels welcome.
          Escrito el 20 enero 2018
          Dear LeJean, Warm greetings from AVANI Hai Phong. We are delighted to have received your review and greatly appreciate your recognition of our team whom have made you stay that more memorable! We thank you for choosing to stay with us whilst in Hai Phong and look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
          Respondida el 22 enero 2018
          AVANI Hai Phong Harbour View
          7,6
          Muy Bueno
          GAYOUNG de Corea del Sur
          Viajero de negocios
          Habitación Deluxe
          3 noches en diciembre de 2017
          good”
          good
          Escrito el 18 diciembre 2017
          Dear GAYOUNG, thank you for your kind review and we are delighted you have enjoyed your stay with us. We look forward in welcoming you back in the near future. Warm regards, Matthew Fryar, General Manager
          Respondida el 19 diciembre 2017
          AVANI Hai Phong Harbour View
          8,8
          Excelente
          Yi de Taiwán
          Viajero de negocios
          Habitación Superior
          1 noche en noviembre de 2017
          Great”
          Great
          Escrito el 02 diciembre 2017
          Dear Yi, Warm greetings from AVANI Hai Phong. We are delighted you have found our hotel and services 'great' and appreciate your feedback! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
          Respondida el 05 diciembre 2017
          AVANI Hai Phong Harbour View
          10,0
          Excepcional
          sue de Australia
          Viaje en pareja
          Habitación Superior
          6 noches en septiembre de 2017
          modern hotel”
          Excellent service -staff friendly and helpful. Hotel in quiet end of a main road, close to shops. Rooms large and comfortable. Recommend the café/ restaurant which provided a variety of Western and Vietnamese food. While close to the harbour, there was no harbour view but it didn't matter as we weren't there for the view.
          Escrito el 09 octubre 2017
          Dear Sue, Warm greetings from AVANI Hai Phong. We are delighted to receive your wonderful feedback and are happy to see that our team has warmly welcomed you and made your stay a memorable one. Thank you for choosing to stay with us and we look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
          Respondida el 11 octubre 2017
          AVANI Hai Phong Harbour View
          6,8
          Bueno
          Wolfgang de Alemania
          Viaje en pareja
          Habitación Deluxe
          2 noches en octubre de 2017
          A slip lowered our stay and accordinly this review immense.”
          Through an incredible slip on our booking we was accomodated on a standard room although we have booked an deluxe room. Unfortunately we noticed that fault only while our checkout. We was accomodeted at room 301 without safety box and later, after our complaint on room 325 with mini safety box which can´t bear neither a tablet comoter nor a laptop. I thought that this is the most worse accomodation in an deluxe room I have ever had. Also had issues with water at toilet three times during the night. Shit hapens! As told above, only while checkout, we got information that this was indeed a standard room!! Finaly we had accepeted their apologies and a countable reimbursement as well. But the most disappointing matter was that they didn´t take any notice or action on our membership on their own GHA loyalty membership, only a short "we will check" at checkin, consindering the frontoffice wasn´t aware about that programme, absolute no go :( At the moment my ticked recomendation for a friend is based on thin ice.
          Escrito el 08 octubre 2017
          Dear Wolfgang, Warm greetings from AVANI Hai Phong. Firstly let me again express our sincerest apologies for the error made from our side this should not have been the case and does not meet our expectations and clearly it has impacted your stay experience with us. We do greatly appreciate your understanding and given this please allow me to assure you that we will ensure your GHA membership is credited for your stay. GHA is an extremely important partnership for not only our guests but also our company therefore rest assured it will be addressed and communicated back to you once completed. I only hope that we have the opportunity to welcome you back in the near future and am happy to offer my personal assistance as such time. Again please do accept our sincerest apologies for not meeting yours nor our standards and expectations and look forward in hearing from you should you have any further concerns. Warm regards Matthew Fryar General Manager
          Show more
          AVANI Hai Phong Harbour View
          6,4
          Bueno
          Rungsima de Tailandia
          Viaje en pareja
          Habitación Superior
          2 noches en septiembre de 2017
          Bueno”
          Facility in bathroom not so good but good for breakfast
          Escrito el 30 septiembre 2017
          Dear Rungsima, Warm greetings from AVANI Hai Phong. Thank you for sharing your valuable feedback with us and we are glad your overall stay met your expectations. We have duly noted your feedback on your bathroom and appreciate your sharing with us how we may improve our guest experience. Rest assured your feedback will be reviewed as part of our internal review practice. Again thank you for your feedback and we would like to thank you for choosing to stay with us whilst in Hai Phong. We look forward in wecloming you back in the near future. Warm regards Matthew Fryar General Manager
          Respondida el 02 octubre 2017
          AVANI Hai Phong Harbour View
          6,8
          Bueno
          Chew de Malasia
          Viaje en pareja
          Habitación Executive
          1 noche en septiembre de 2017
          Booked for a suite room but it's a total disappointment.”
          The hotel is very old and the air conditioning system in the suite rooms are old and noisy. They changed our room from suite to executive and it was a newer ac but it's not working properly. The hotel rated themselves as 4-5stars but it's really not up to the standard.
          Escrito el 07 septiembre 2017
          Dear Mr. Chew, Thank you for choosing stay at AVANI Hai Phong Harbour for your trip to Hai Phong. We are apology for any inconvenience during your stay with us. We consider your information sharing is a strong support and are the points for us to improve our facilities. We wish you all the best and looking forward to welcoming you back. Best regards, Nguyen Trieu Phong Executive Assistant Manager
          Respondida el 09 septiembre 2017
          AVANI Hai Phong Harbour View
          6,8
          Bueno
          Charis de Estados Unidos
          Viaje en pareja
          Habitación Deluxe
          1 noche en mayo de 2017
          Nice stay”
          We set up way in advance a ride from the airport to the hotel and confirmed it 2 days prior. The shuttle/driver was just not there. We looked everywhere and it was a tiny section. The manager insisted later that someone was there and that they had it on camera. We can't see why the airport would give them access to this feed but Ok? There were two of us searching for 20 minutes and all 12 of our other hotels in Vietnam had drivers there waiting for us and it wasn't a task to locate them. The manager asked us to pay half of this amount which we agreed to but didn't appreciate esp since we had to struggle to get there in a cab. The cab charged us about a 10th of what the hotel did. Room was clean, a bit dark, staff were friendly enough. There was a pool but it was pretty cold and off to the side. The breakfast was good but we got there 20 minutes before it ended and the staff told us to hurry. It was like a Best Western in the US. 3 stars at best.
          Escrito el 25 agosto 2017
          Dear Charis, Thank you for spending some time to send feedback about AVANI Hai Phong Harbour View Hotel. We already investigate the case base on your information. First, we would apology for inconvenience cause by the mistake. The reason is because when we send you the conformation for the transportation booking the designation was “Mr. Charis”. The driver was told to pick up a man instead of a lady. We already find the solution to improve our services and thank you for your support. Wishing you all the best and looking forward to welcome you back soon. Best regards, Nguyen Trieu Phong Executive Assistant Manager
          Respondida el 25 agosto 2017
          AVANI Hai Phong Harbour View
          10,0
          Excepcional
          TAKESHI de Japón
          Viajero solo
          Habitación Superior
          1 noche en noviembre de 2014
          Can stay comfortably”
          Roomy and comfortable stay
          Escrito el 17 agosto 2017
          Dear Takeshi San, Thank you very much for your nice comment about AVANI Hai Phong Harbour View Hotel. We are delight that you have enjoy your stay with us. Wishing you all the best and looking forward to welcome you back in the near future. Best regards, Nguyen Trieu Phong Executive Assistant Manager
          Respondida el 21 agosto 2017
          AVANI Hai Phong Harbour View
          8,0
          Excelente
          Toan de Vietnam
          Viajero de negocios
          Habitación Superior
          1 noche en agosto de 2017
          Nice and Clean hotel”
          The best hotel in Haiphong , I can tell
          Escrito el 09 agosto 2017
          Dear Toan, Greetings from AVANI Hai Phong Harbour View. Thank you for sharing your wonderful review of our hotel! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
          Respondida el 10 agosto 2017
          AVANI Hai Phong Harbour View
          9,6
          Excepcional
          He de China
          Viajero de negocios
          Habitación Deluxe
          3 noches en julio de 2017
          Wonderful stay ”
          The stay is wonderful at Avani. Staff are friendly, room is spacious and clean and food is great! Only downside is airconditioner is not cold enough on super hot days but I was not bugged much. It's a great hotel!
          Escrito el 05 agosto 2017
          Dear He, Warm greetings from AVANI Hai Phong Harbour View. We are delighted your stay has been a wonderful one and our team members have made your stay that much more memorable! Thank you for choosing to stay with us whilst in Hai Phong and we look forward in welcoming you back in the near future. Kind regards Matthew Fryar General Manager
          Respondida el 10 agosto 2017
          AVANI Hai Phong Harbour View
          10,0
          Excepcional
          Mireille de Países Bajos
          Familia con niños mayores
          Habitación Superior
          1 noche en julio de 2017
          Very helpful staff, great restaurants and beautiful spa treatments!”
          We had a very relaxing stay!
          Escrito el 09 julio 2017
          10,0
          Excepcional
          Thi de Vietnam
          Viaje en pareja
          Habitación Superior
          1 noche en junio de 2017
          An absolutely satisfactory stay”
          We arrived at the hotel with such nice greetings from the staff. As the hotel knew the fact that we were newly wedded, they gifted us free upgrade to Luxury room. Needless to say how surprised and stunned we are, we thanked the friendly receptionists and proceeded to our room under the guidance of a doorman. The room gives a cozy vibe with its wooden interior. The bathroom is small yet fully furnished. Bedroom is lovely and minimalized with a big comfy double bed, a working table, and a chilling relax sofa. Though sometimes we still can hear the upper neighbor walking and the aircon is a bit cold to our liking (25°C is the highest temperature), we had a great night sleep. The breakfast was indeed a great feast. It is not everyday happening that you eat sushi to start your day. Because it is for breakfast, no raw fish was involved and yet the rolls were delectable. They have so many options for breakfast that everyone will be satisfied here: phở, omlette, cereal of several choices, samosa, croissant, newly toasted bread (3 types), sushi rolls, kimchi, miso soup, porriage, fried rice, toasted corn and tomatoes, yogurt, and fruits. Coffee is nice and many choices of tea are also available. Serving time for breakfast is long too, up to 10AM which is good for day sleeper like me. The swimming pool is outside at the ground floor. It is a pity that we came on a rainy day, but we managed to do a few laps. Depth us only 1.2m, enough for some chilling. The swimming pool is not too big, yet lovely for some leisure moments. On 2nd floor there is a lounge area where residents can chill down with a book. The bookshelf there is filled with international selections, from Japanese to German ones. The silence of the hotel and welcomeness of staff made our stay uncomplanable. Would love to revisit and recommend to anyone who has a big budget and would love some precious silence in a Vietnamese city.
          Escrito el 20 junio 2017
          8,8
          Excelente
          SEONG de Corea del Sur
          Viajero de negocios
          Habitación Deluxe
          2 noches en febrero de 2017
          very good”
          good night
          Escrito el 06 marzo 2017
          10,0
          Excepcional
          Viet de Vietnam
          Viaje en pareja
          Habitación Deluxe
          1 noche en febrero de 2017
          Really love it”
          Highly recommend AVANI.
          Escrito el 05 febrero 2017
          7,6
          Muy Bueno
          Quang de Vietnam
          Viaje en pareja
          Habitación Superior
          1 noche en diciembre de 2016
          good hotel”
          good hotel
          Escrito el 19 diciembre 2016
          10,0
          Excepcional
          john de Australia
          Viajero de negocios
          Habitación Deluxe
          2 noches en diciembre de 2016
          exceptional hotel”
          It was a pleasure to stay at this hotel for 2 nights from the minute we arrived until the minute we left,the staff all spoke good english ,always smiling,service very good and friendly people ,we came here from Hilton Garden inn in Hanoi gave them a 7 this hotel is 10 PLUS
          Escrito el 12 diciembre 2016
          12345
          Este alojamiento es muy popular, ¡no te lo pierdas!

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