¡Este alojamiento tiene una demanda muy alta!
18 viajeros han reservado hoy mismo.
Este establecimiento ha sido premiado por ser uno de los más elegidos por los viajeros de Agoda en 2024.
Cada establecimiento indica su categoría para orientar a los clientes acerca del nivel de instalaciones, servicios y comodidades que pueden encontrar en él.




Wifi Gratis
Piscina con vistas
Aparcamiento gratuito
Spa
Servicio de recepción 24 h
Gimnasio
Restaurante
Bar
18 viajeros han reservado hoy mismo.
Según 9.126 opiniones reales
8,7
8,7
8,6
8,3
7,7
Valoración de la ubicación
| Calidad-precio | 8,3 |
| Distancia al centro de la ciudad | 1.5 km |
| Valoración de la ubicación | 7,7 |
| Aeropuerto más cercano | Aeropuerto Internacional de Phuket (HKT) |
| Distancia al aeropuerto | 25,7 km |
8,2
Excelente
Vistas: al jardín
Vistas: Vistas parciales al océano
8,2
Excelente
Vistas: Vistas a la piscina
8,3
Excelente
8,2
Excelente
Vistas: Vistas parciales al mar
8,2
Excelente
Vistas: Vistas al océano
Vistas: Vistas a la naturaleza
8,2
Excelente
Vistas: Vistas parciales al océano
Vistas: Vistas al océano
8,0
Excelente
Vistas: Vistas al océano
Disfruta de tus vacaciones de la mejor forma en bar y bar junto a la piscina en Crest Resort & Pool Villas, disponible muy cerca de tu habitación cada vez que necesites un trago o dos.
Crest Resort & Pool Villas ofrece deportes y actividades de agua como esnórquel y buceo para que te diviertas en el agua.
Durante tu estancia en Crest Resort & Pool Villas, empieza las vacaciones explorando a pie las atracciones más cercanas al alojamiento como Merlin Butterfly Sanctuary.
Según la política de camas de niños de Crest Resort & Pool Villas, los huéspedes a partir de 13 años cuentan como adultos y por lo tanto deben usar una cama extra que incurrirá en cargos adicionales. Puedes encontrar más información sobre la política de niños y el rango de edad de este alojamiento en la sección Política del alojamiento en la página del alojamiento.
El mes más popular de Crest Resort & Pool Villas en el que se han alojado más huéspedes verificados es en December.
El precio medio de las habitaciones de Crest Resort & Pool Villas en el último mes es de 172.6 EUR, frente a la media de la ciudad de 112.97 EUR.
Los anteriores viajeros en solitario han dado a Crest Resort & Pool Villas una puntuación media de 8.4. Puedes consultar con más detalle las reseñas y comentarios de los viajeros filtrando un perfil específico en la sección de opiniones.
Los anteriores viajeros en pareja han dado a Crest Resort & Pool Villas una puntuación media de 8.4. Puedes consultar con más detalle las reseñas y comentarios de los viajeros filtrando un perfil específico en la sección de opiniones.
Las familias con niños/as mayores verificadas han dado a Crest Resort & Pool Villas una puntuación media de 8.2. Puedes consultar con más detalle las reseñas y comentarios de los viajeros filtrando un perfil específico en la sección de opiniones.
Los anteriores viajeros locales han dado a Crest Resort & Pool Villas una puntuación media de 8.6. Puedes consultar con más detalle las reseñas y comentarios de los viajeros de este alojamiento en la sección de opiniones.
Sus instalaciones y servicios para eventos hacen de Crest Resort & Pool Villas una opción ideal para organizar eventos corporativos, conferencias, reuniones, y seminarios. Este alojamiento tiene 1 recinto a tu disposición y puede acomodar hasta 200 personas. También cuenta con proyector/pantalla LED, artículos de papelería para reuniones, WiFi gratis, y equipo audiovisual para que tus reuniones de negocios o eventos sean un éxito.
El alojamiento cuenta con al aire libre y interior recintos para tus encuentros especiales. Puedes organizar encuentros más grandes en Crest Resort & Pool Villas como bodas, eventos privados, y compromisos o encuentros privados más pequeños como espectáculos, luna de miel, y fiestas de cumpleaños. Se ofrecen servicios para servicios de planificación propios, decoración para eventos, equipo audiovisual, entretenimiento musical, internet inalámbrico, y catering propio para que todo vaya como la seda. Termina el gran día por todo lo alto con servicio de cobertura para celebrar tu ocasión inolvidable. decoraciones para habitaciones, pétalos de flor, y servicio de cobertura con comida y bebida está disponible bajo petición.

Descubre el Lujo en Crest Resort & Pool Villas en Phuket
Ubicado en el corazón de Phuket, el Crest Resort & Pool Villas es un oasis de tranquilidad y lujo que redefine la experiencia de hospedaje. Con un diseño contemporáneo y vistas impresionantes al mar de Andamán, este hotel de 5 estrellas ofrece un refugio perfecto para aquellos que buscan relajarse y disfrutar de la belleza natural de Tailandia. A solo 1.5 km del bullicioso centro de la ciudad, los huéspedes pueden disfrutar de la vibrante vida local y luego retirarse a la serenidad de su villa privada.
El Crest Resort & Pool Villas cuenta con un total de 144 habitaciones, cada una diseñada para ofrecer el máximo confort y elegancia. Con un horario de check-in a partir de las 3:00 PM y check-out hasta las 12:00 PM, los huéspedes pueden disfrutar de la flexibilidad necesaria para explorar y relajarse a su propio ritmo. Es importante tener en cuenta que el hotel tiene una política de niños que no permite que los menores se alojen sin cargo adicional, lo que asegura un ambiente exclusivo y tranquilo para todos los visitantes. Además, el aeropuerto está a solo 45 minutos, lo que facilita el acceso a este paraíso tropical.
Instalaciones de Entretenimiento en Crest Resort & Pool Villas
En Crest Resort & Pool Villas, la diversión y la relajación se entrelazan en un entorno idílico en Phuket. Los huéspedes pueden disfrutar de una amplia variedad de instalaciones de entretenimiento que garantizan momentos inolvidables. La experiencia comienza en el bar del resort, donde se pueden saborear refrescantes cócteles y bebidas exóticas mientras se contempla la impresionante vista del océano. Además, el hotel cuenta con una biblioteca y un salón compartido que invitan a los visitantes a relajarse con un buen libro o disfrutar de una película en un ambiente acogedor y confortable.
Para aquellos que buscan un momento de tranquilidad, el spa del Crest Resort & Pool Villas ofrece una gama de masajes rejuvenecedores y tratamientos de bienestar. Los huéspedes pueden deleitarse con el calor de la sauna y el vapor en las instalaciones de bienestar, perfectas para liberar tensiones y revitalizar el cuerpo. Además, el hermoso jardín del resort proporciona un espacio sereno para pasear y disfrutar de la naturaleza, mientras que la tienda de regalos y souvenirs permite llevarse un recuerdo especial de su estancia. Sin duda, Crest Resort & Pool Villas es el lugar ideal para combinar entretenimiento y relajación en un solo destino.
Instalaciones Deportivas en Crest Resort & Pool Villas
En Crest Resort & Pool Villas, los entusiastas del deporte y el bienestar encontrarán un paraíso de actividades diseñadas para revitalizar el cuerpo y la mente. Comienza tu día con una sesión de ejercicio en nuestro moderno gimnasio, que ofrece una gama completa de equipos de última generación, todo sin costo adicional. Después de un intenso entrenamiento, relájate en nuestra impresionante piscina interior, donde puedes nadar en un ambiente tranquilo y refrescante, o dirígete a la piscina al aire libre para disfrutar del sol tailandés mientras te sumerges en sus aguas cristalinas.
Los amantes de la aventura también estarán encantados con las actividades acuáticas disponibles. Desde el buceo hasta el esnórquel, explora la vibrante vida marina que rodea nuestra hermosa playa privada. Si prefieres mantenerte en tierra firme, los senderos de senderismo cercanos te invitan a descubrir la belleza natural de Phuket. Además, para aquellos que buscan un momento de paz y conexión con su interior, nuestra sala de yoga ofrece un espacio sereno para practicar y meditar, rodeado de la exuberante vegetación que caracteriza nuestro resort. En Crest Resort & Pool Villas, cada rincón está diseñado para fomentar un estilo de vida activo y saludable.
Instalaciones Convenientes en Crest Resort & Pool Villas
Crest Resort & Pool Villas se destaca por ofrecer una variedad de instalaciones convenientes que aseguran una estancia placentera y sin preocupaciones. Desde el momento en que llegas, podrás disfrutar de un servicio de habitaciones disponible las 24 horas, permitiéndote deleitarte con deliciosas comidas en la comodidad de tu villa en cualquier momento del día. Además, el servicio de lavandería y limpieza en seco está a tu disposición, lo que te permite mantener tu vestimenta impecable sin esfuerzo. Para mayor tranquilidad, el hotel ofrece cajas de seguridad y un servicio de conserjería, listos para ayudarte con cualquier necesidad o consulta que puedas tener durante tu estancia.
La conectividad también está garantizada en Crest Resort & Pool Villas, ya que puedes disfrutar de Wi-Fi gratuito en todas las habitaciones y en las áreas públicas, lo que te permite mantenerte conectado con tus seres queridos o planificar tus actividades en la isla. Si necesitas guardar tu equipaje, el servicio de almacenamiento de maletas está disponible para tu conveniencia. Además, el hotel cuenta con un área designada para fumadores, asegurando que todos los huéspedes puedan disfrutar de su estancia de acuerdo a sus preferencias. Con un servicio de limpieza diario, cada rincón de tu villa se mantendrá fresco y acogedor, permitiéndote relajarte y disfrutar de la belleza de Phuket sin preocupaciones.
Facilidades de Transporte en Crest Resort & Pool Villas
En Crest Resort & Pool Villas, su comodidad es nuestra prioridad, y eso incluye un acceso fácil y conveniente a diversas opciones de transporte. Desde el momento en que aterriza en el aeropuerto de Phuket, puede disfrutar de nuestro servicio de traslado al hotel, diseñado para hacer su llegada lo más placentera posible. Además, ofrecemos un servicio de autobús que conecta a nuestros huéspedes con las principales atracciones de la isla, permitiéndoles explorar todo lo que Phuket tiene para ofrecer sin complicaciones.
Para aquellos que prefieren la libertad de conducir, Crest Resort & Pool Villas cuenta con un amplio aparcamiento gratuito en el lugar, así como un servicio de valet parking que asegura que su vehículo esté siempre en buenas manos. Si desea explorar la isla a su propio ritmo, también ofrecemos un servicio de alquiler de coches y un servicio de taxis a su disposición. Además, nuestro servicio de venta de entradas facilita la planificación de sus excursiones, asegurando que no se pierda ninguna de las maravillas que Phuket tiene para ofrecer.
Experiencias Gastronómicas en Crest Resort & Pool Villas
En Crest Resort & Pool Villas, la experiencia culinaria es tan impresionante como las vistas que rodean el hotel. Los huéspedes pueden disfrutar de un delicioso desayuno buffet cada mañana, donde una variedad de opciones frescas y sabrosas les espera, desde frutas tropicales hasta platos internacionales. Para aquellos que prefieren un comienzo más ligero, el desayuno continental también está disponible, asegurando que cada paladar encuentre su satisfacción.
El hotel cuenta con un acogedor café, ideal para relajarse con una taza de café recién hecho o un aperitivo ligero mientras se disfruta de la atmósfera tranquila. Para una experiencia más formal, el restaurante del resort ofrece una variedad de platos que fusionan la cocina local con influencias internacionales, prometiendo un festín para los sentidos. Además, el servicio a la habitación está disponible las 24 horas, permitiendo a los huéspedes disfrutar de una comida privada en la comodidad de su villa, mientras que la cocina compartida brinda la oportunidad de socializar y experimentar con la gastronomía en un ambiente amigable. En Crest Resort & Pool Villas, cada comida es una celebración de sabor y calidad.
Habitaciones en Crest Resort & Pool Villas
Crest Resort & Pool Villas ofrece una variedad de opciones de hospedaje que se adaptan a las necesidades de cada viajero. Desde el acogedor Deluxe Panoramic View Room de 43 metros cuadrados, donde los huéspedes pueden disfrutar de vistas impresionantes, hasta el espacioso Deluxe Pool Villa de 110 metros cuadrados, ideal para aquellos que buscan un refugio privado. Las habitaciones Deluxe Partial Sea View, con sus 43 metros cuadrados, brindan la flexibilidad de elegir entre dos camas individuales o una cama king, mientras que el Deluxe Pool Access Panorama View, también de 48 metros cuadrados, permite un acceso directo a la piscina, creando un ambiente perfecto para relajarse. Para los amantes del mar, el Deluxe Pool Access con Ocean View ofrece vistas cautivadoras, mientras que el Deluxe Sea View Room es perfecto para disfrutar de la brisa marina. Las familias también encontrarán su lugar en la Family Pool Villa, que combina espacio y comodidad. Finalmente, las elegantes Premier Panorama View Villa con piscina privada y Premier Pool Villa, ambas de 100 metros cuadrados, ofrecen una experiencia de lujo inigualable en el corazón de Phuket.
Descubre la Vibrante Playa Patong en Phuket
Playa Patong, situada en la costa oeste de Phuket, es un destino icónico que atrae a viajeros de todo el mundo con su energía vibrante y su ambiente animado. Este extenso tramo de arena dorada se extiende por aproximadamente tres kilómetros, ofreciendo un paisaje impresionante donde el mar de Andamán se encuentra con la exuberante vegetación tropical. Durante el día, los visitantes pueden disfrutar de una variedad de actividades acuáticas, desde el parasailing hasta el buceo, mientras que los bares y restaurantes en la playa ofrecen delicias locales y refrescos para reponer energías bajo el cálido sol tailandés.
Al caer la noche, Playa Patong se transforma en una de las zonas más animadas de la isla, con una vida nocturna vibrante que no decepciona. Las calles se llenan de luces brillantes, música y risas, mientras los locales y turistas se mezclan en los numerosos bares, clubes y espectáculos de entretenimiento. Además, la famosa Bangla Road, que se encuentra a pocos pasos de la playa, es conocida por su ambiente festivo, donde se pueden encontrar desde actuaciones en vivo hasta espectáculos únicos que reflejan la cultura y el espíritu de Tailandia. Sin lugar a dudas, Playa Patong es un lugar donde la diversión y la relajación coexisten, ofreciendo a los visitantes una experiencia inolvidable en el corazón de Phuket.
Cómo llegar a Crest Resort & Pool Villas desde el Aeropuerto de Phuket
Llegar a Crest Resort & Pool Villas desde el Aeropuerto Internacional de Phuket es un viaje sencillo y emocionante que te llevará a través de los impresionantes paisajes de la isla. Al aterrizar en el aeropuerto, que se encuentra a aproximadamente 40 kilómetros de distancia, tendrás varias opciones de transporte. La forma más cómoda y directa es tomar un taxi o un servicio de transporte privado, que puedes reservar con antelación o encontrar fácilmente en el aeropuerto. Este trayecto durará alrededor de 45 minutos, dependiendo del tráfico, y te ofrecerá vistas panorámicas de la exuberante vegetación y las hermosas playas que hacen famosa a Phuket.
Si prefieres una opción más económica, puedes optar por un autobús público que conecta el aeropuerto con Patong. Este servicio tiene un costo reducido y te permitirá experimentar un poco más de la vida local. Sin embargo, ten en cuenta que el viaje puede durar más de una hora y que tendrás que caminar o tomar un taxi desde la parada de autobús hasta el resort. Una vez que llegues a Crest Resort & Pool Villas, te recibirán con los brazos abiertos y podrás disfrutar de un oasis de lujo, con impresionantes vistas al mar y una variedad de servicios diseñados para hacer de tu estancia una experiencia inolvidable.
Atracciones Cercanas a Crest Resort & Pool Villas
Crest Resort & Pool Villas se encuentra en una ubicación privilegiada, rodeado de algunas de las atracciones más emblemáticas de Phuket. A solo unos minutos, los huéspedes pueden disfrutar de la vibrante Calle Bangla, famosa por su animada vida nocturna y su variedad de bares y restaurantes. La hermosa Patong Beach, con su arena dorada y aguas cristalinas, invita a los visitantes a relajarse bajo el sol o practicar deportes acuáticos. Para aquellos que buscan un ambiente más tranquilo, Banana Beach y Paradise Beach ofrecen un escape sereno, ideal para un día de descanso. Los amantes de la cultura pueden asistir a emocionantes combates en el Patong Boxing Stadium o explorar la Escuela de Cocina Tailandesa Pum para aprender sobre la rica gastronomía local. Además, la Mezquita de Pa Tong es un lugar de interés cultural que refleja la diversidad de la isla. Con tantas opciones a su alcance, Crest Resort & Pool Villas es el punto de partida perfecto para descubrir la magia de Phuket.
Opiniones Positivas sobre Crest Resort & Pool Villas
Crest Resort & Pool Villas ha recibido elogios constantes de sus huéspedes, quienes destacan la belleza del hotel y la amabilidad de su personal. Muchos comentan que la experiencia de desayuno es excepcional, con una variada selección que satisface todos los gustos. Los visitantes también aprecian las impresionantes vistas y el cuidado meticuloso del resort, lo que contribuye a una estancia placentera. La atención al cliente es otro aspecto que resalta, con un equipo siempre dispuesto a ayudar y hacer que cada huésped se sienta especial. Sin duda, Crest Resort & Pool Villas se posiciona como un lugar ideal para disfrutar de unas vacaciones memorables en Phuket.
Opiniones Positivas sobre Crest Resort & Pool Villas
Crest Resort & Pool Villas ha logrado cautivar a sus visitantes con su excepcional atención al detalle y un compromiso inquebrantable con la calidad. Con una destacada puntuación de 8.6 en instalaciones, los huéspedes aprecian cada rincón de este refugio, donde la limpieza brilla con un impresionante 8.7, garantizando un ambiente acogedor y saludable. La relación calidad-precio también es notable, con un sólido 8.3 que refleja la satisfacción general de los visitantes. Además, el personal del hotel se distingue por su dedicación y amabilidad, obteniendo una puntuación de 8.6 que resalta su esfuerzo por hacer que cada estancia sea inolvidable. Aunque la ubicación recibe un 7.6, muchos consideran que la experiencia total en Crest Resort & Pool Villas supera cualquier inconveniente, convirtiéndolo en un destino altamente recomendado en Phuket, Tailandia.
Excelente8,6
Servicios
Muy bueno7,7
Ubicación
Las camas supletorias están disponibles en función del tipo de habitación que elijas, por favor consulta las condiciones de las habitaciones individuales para más información.
Este alojamiento acepta niños de todas las edades.
Todas las opiniones que figuran en Agoda las han realizado huéspedes verificados. Para garantizar que todas las calificaciones y comentarios son auténticos, los huéspedes solo podrán dejar su opinión una vez finalizada la estancia.
Ofrecido por viajeros reales de

Excelente
Las 10 valoraciones más recientes del alojamiento
Más recientes
Proporcionado por OpenAI
El personal del complejo es amable y servicial, brindando un servicio de primera clase que eleva la experiencia en general. Lo más destacado es el bar de la piscina que ofrece impresionantes vistas al atardecer de la playa de Patong. La ubicación del complejo cerca de la playa de Patong y otras atracciones lo hace perfecto para aquellos con un auto o moto. Las habitaciones ofrecen vistas impresionantes y son cómodas, limpias y privadas. El complejo cuenta con instalaciones de lujo que crean una atmósfera relajante, lo que lo convierte en una estancia acogedora y tranquila.
Algunos huéspedes sintieron que la relación calidad-precio era pobre en comparación con otros hoteles de la zona.
¿Te ha parecido útil el resumen de esta opinión?
Servicio
Ubicación
Limpieza
Piscina
Vistas de la habitación
Desayuno
Comodidad de la habitación
Opciones de restaurante
Tamaño de la habitación
En general, la Premium Villa esta muy bien. Aun asi no vale lo que se pide por ella. El Resort esta alejado de todo y no ofrece grandes servicios. Tambien se ve descuidado y falto de personal. El desayuno no va acorde con el precio por noche.
Dear Khun Jonatan, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our Premium Pool Villa, but we're sorry to learn that some aspects of your stay did not meet your expectations. We take all feedback seriously and will use your comments to improve our services going forward. Regarding your concerns about our resort's location and services, we understand that we may not be the best fit for every guest, but we strive to provide a peaceful and relaxing retreat for those seeking a break from the hustle and bustle of city life. We apologize for any inconvenience you experienced with our breakfast offerings, and we will take steps to improve the selection and quality of our morning meal. Thank you again for choosing our hotel and for providing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards. Kenny Teo General Manager
Buen hotel con buenas instalaciones y gran servicio. Tiene las amenidades necesarias para poder disfrutar de todo un día y que no te falte nada. El detalle es la accesibilidad, aunque está cerca de playa Patong, es complicado llegar caminando y requieres forzosamente un servicio de shuttle o taxi para llegar. En todo lo demás está excelente.
Dear Fernando, From the team here at Crest Resort and Pool Villas, we would like to sincerely thank you for staying with us and your positive feedback in Agoda is truly motivating. It was truly our pleasure to be of service to you. We look forward to welcome you back soon and wish you all the very best. Kind regards. Kenny Teo General Manager
Todo Perfecto. muy buenas instalaciones y personal muy amable.
I stayed one night at the Crest Resort & Pool Villas in Phuket and overall, it was a great experience. The staff were warm, welcoming, and very accommodating. The resort itself is stunning perched on a hillside with panoramic views that are absolutely worth waking up to. I stayed in a Premier Panorama Villa, which was spacious and comfortable. The private pool and view were highlights of my stay. The resort also offers shuttle services to nearby beaches and main attraction areas, which was a nice convenience. My only complaint is that I did notice some wear and tear inside the room. For the price I paid around *** THB (about $*** USD) per night. I expected the room maintenance to be more up to date, especially from a 5-star property. Small details like this can make a big difference at that price point. Other than that, everything else was wonderful the peaceful atmosphere, great hospitality, and beautiful setting made it a memorable short stay. I’d definitely recommend it, especially if you can catch a good deal or promotion. Otherwise, it can feel quite expensive for a one-night stay.
Dear Guest, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you enjoyed your stay — especially the warm hospitality, peaceful atmosphere, and stunning panoramic views from your Premier Panorama Villa. We truly appreciate your constructive feedback regarding the room’s condition. Please rest assured that we are currently undergoing a soft renovation program to refresh and enhance our villa interiors to ensure they meet the expectations of a five-star experience. We’re so glad your overall stay was memorable and that you would recommend us to others. We hope to have the pleasure of welcoming you back again soon — perhaps for a longer, more relaxed visit next time. Kind regards, Ciaran McNeill General Manager
We spent 4 days at Crest Resort & Pool Villas and had a wonderful experience. The resort is beautiful with so many pools everywhere, and my son enjoyed it so much that he didn’t even want to leave! Our room (1309) was spacious, clean, and very comfortable, and the room service aunty who looked after our room was extremely kind and attentive. The breakfast buffet had a good variety of options, and every staff member we met—at the reception, pool bar, breakfast area, room service, and shuttle bus—was very nice, polite, and always helpful. Even though the resort is located on a hill, the free shuttle service to Patong Beach made it very convenient to go to town. We truly loved our stay here and would definitely recommend this hotel to families and anyone visiting Phuket.
Thank you so much for this wonderful review! We’re delighted to hear that you and your family enjoyed your 4-day stay with us. It’s especially lovely to know that your son had such a great time with our pools — that’s exactly the kind of happy memory we hope families take away from Crest. We’re also very glad that Room 1309 was comfortable for you and that our housekeeping aunty took such good care of you throughout your stay. Your kind words about our team — from reception to breakfast, pool bar, shuttle service, and room service — truly mean a lot. They work hard every day to make our guests feel welcome and supported, and feedback like this is the best reward they can receive. We’re happy the shuttle service made getting to Patong easy, even with our hillside location. And it’s great to hear that our breakfast and facilities added to your overall experience. Thank you once again for recommending us. We would be delighted to welcome you and your family back on your next trip to P
We had a wonderful stay at [Hotel Name] to celebrate our anniversary. From the moment we arrived, the service was exceptional. The check-in process was smooth and we were warmly welcomed with a refreshing welcome drink, which was a lovely touch after our journey. Before heading to our room, we were pleasantly surprised with a complimentary tea set — a thoughtful gesture that set the tone for the rest of our stay. Upon entering the room, we were delighted to see it beautifully decorated with anniversary-themed decor, making the occasion feel even more special. The room itself was spacious, clean, and well-appointed, offering both comfort and style. One of the highlights was the halal floating breakfast option, which we enjoyed in the room. It was available as an add-on (around 1500 baht, if I’m not mistaken), and it was definitely worth it for the unique experience and delicious food. Overall, everything was lovely — from the hospitality to the little thoughtful details. Highly recommended for couples looking for a romantic and relaxing getaway.
Our second stay at Crest was genuinely wonderful. The staff were incredibly thoughtful and made sure my pregnant wife was comfortable from the moment we arrived, with a fast check-in and a room that was easy to access. The room was spotless and the views were fantastic, even with the cloudy rainy weather. Breakfast was good overall, though a bit more variety would make it even better. Another relaxing and welcoming stay — we’ll happily return.
Thank you very much for choosing to stay with us again — it truly means a lot to the whole team that you returned for a second visit. We’re delighted to hear that your stay was relaxing and that our staff took good care of your wife from the moment you arrived. Ensuring comfort, especially during pregnancy, is something we take very seriously, so it’s wonderful to know the easy-access room and smooth check-in made a positive difference. It’s great that you enjoyed the cleanliness and the beautiful views, even with the rainy weather. Your feedback regarding breakfast variety is also appreciated — we continuously review our offerings, and comments like yours help us identify where we can improve. We’re very happy your visit was another warm and welcoming experience, and we look forward to seeing you both again — perhaps next time as a family of three. Warm regards, Ciaran McNeill General Manager
We truly enjoyed our overnight stay! If you're looking for a relaxing escape from the hustle and bustle of daily life, this place is highly recommended. The hotel offers a variety of facilities—we particularly enjoyed the billiards, table tennis, and the swimming pool, which was excellent. The food exceeded our expectations, and our room was spacious, beautifully designed, clean, and featured a large, comfortable bed. The only minor downside was a slight odor coming from the toilet. Aside from that, our overall experience was very positive, and we would gladly return.
Thank you so much for your thoughtful review! We’re delighted you enjoyed your relaxing escape with us and made the most of our facilities—from the billiards and table tennis to the pool and delicious food. It’s also great to hear the room comfort met your expectations. We do apologise for the minor issue with the toilet odor and will ensure our team checks on this promptly. Your feedback helps us improve, and we truly look forward to welcoming you back for an even better stay next time. Warm regards, Ciaran McNeill General Manager
We booked this hotel based on the pictures I saw online and thankfully it turned out exactly as I saw. Amazing resort and pool villas that are perfect for a couple to unwind and relax. The staff are amazing and friendly and the place is extremely clean. The breakfast has a lot of options and u can get it sent to your room to eat while swimming in your private pool. Definitely will recommend and come back here again.
Thank you so much for your lovely review. We’re thrilled to hear that your experience at Crest Resort & Pool Villas was everything you had hoped for — it’s always wonderful when reality matches expectations! We’re delighted that you enjoyed your private pool villa, the cleanliness, and the wide breakfast selection, especially having it served right to your room for a truly relaxing start to the day. Our team will be so pleased to know their friendliness and care made your stay even more enjoyable. We look forward to welcoming you back soon for another peaceful and memorable getaway. Warm regards, Ciaran McNeill – General Manager
We stayed at Crest Resort and Pool Villas, which is beautifully situated on top of a mountain, offering a quiet and peaceful atmosphere away from the bustle of the city. The resort provides a convenient shuttle service to Bangla Road, making it easy to access Patong’s lively nightlife and beach area. We booked a Deluxe Sea View Room, but unfortunately, the view was partially obstructed and not as expected. The room itself was on the smaller side, and there were a few maintenance issues that need attention, the water pressure in the shower was quite weak, and the sink drained very slowly, which impacted overall comfort. Despite these minor issues, the overall experience was still enjoyable, and the staff were courteous and helpful throughout our stay. With some improvements in room maintenance and facilities, this resort has the potential to offer a truly exceptional experience.
Thank you for sharing your feedback. We’re glad to hear you enjoyed our peaceful hillside location and found the shuttle service to Patong convenient. I’m sorry to learn that the sea view from your room was partially obstructed and that you experienced some maintenance issues. Your comments regarding the water pressure and sink drainage have been passed on to our engineering team for immediate attention. While I’m pleased these matters didn’t overshadow your overall stay, we’ll work to ensure everything is in top condition for your next visit. We appreciate your balanced feedback and hope to welcome you back to Crest Resort again soon. Warm regards, Ciaran McNeill – General Manager
everything is excellent here! a special token of appreciation to Petchi who took good care of me while having breakfast. he saw me taking a yogurt which need a teaspoon to have it, i actually wanted to get it at the coffee place myself, but when i turned around, Petchi has already got me one. and million thanks to the doorman who rushed to carry my luggage to bolt car while i checked out! you have everything you need it the room, spacious, great design, clean and extremely safe for a solo traveler.
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such an excellent experience with us. Your kind words about Petchi and our doorman will truly make their day — it’s those small, thoughtful gestures that our team takes great pride in. It’s also lovely to know that you found the room well-equipped, spacious, and perfectly suited for a solo traveler. We’re so happy you felt safe and cared for throughout your stay. We hope to welcome you back again soon for another memorable visit! Ciaran McNeill – General Manager
I book a deluxe pool panorama view room, omg, is really amazing view, pool, room clean and comfortable. I really thanks their management staff, give me a wonderful memory with my husband for this trip. Deco a lovely flower n birthday cake too... Tq so much 😘😘😘
Thank you so much for your kind review! We’re absolutely delighted to hear that you and your husband had such a memorable stay with us. It was our pleasure to help make your birthday celebration extra special with a little surprise from our team. We’re thrilled you loved the Deluxe Pool Access Panorama View room – the views truly are something magical! We’ll be sure to pass along your kind words to our management and housekeeping teams as well. We hope to welcome you back again for more special moments in the future. Warm regards, Ciaran McNeill General Manager
Right from Ambience, staff behavior, cleanliness, room view, breakfast spread, swimming pool experience absolutely wonderful.... Just that for the view you have to be little away from the beach or happening area., however bolt/ grab is easily available, hotel do have frequent shuttle transport available
Thank you so much for your wonderful review and for choosing to stay with us at Crest Resort & Pool Villas. We’re thrilled to hear that you enjoyed the ambience, cleanliness, beautiful views, and our breakfast selection. We appreciate your kind words about our team and are glad that our shuttle service and easy access to Grab/Bolt made getting around convenient for you. We look forward to welcoming you back again soon for another relaxing stay in the hills above Patong. Kind regards, Ciaran McNeill General Manager
We spent 8 nights at this resort to kick off our Thailand tour. Its location is far enough from the bustle of the centre but not too far to make it a hassle to go downtown. Good balance. A few beaches are within walking distance (Tritan and Freedom beaches - both calm, quiet, and clean). There’s a big convenience store (7/11) within a 3 min walk which is a great plus (just make sure you understand the area well as the resort is on a hill and is quite big, so there are paths that are more direct/easier than others). The resort is clean and the facilities are nice. The rooms are spacious, clean, and modern. The infinity pool is very nice. Breakfast buffet was OK, but certainly not a highlight. You won’t be hungry, but you won’t be delighted by the quality of the food. The only constructive comment is around transportation. The hotel charges around 70% extra for the privilege of calling you a cab. I understand that they need to make money, but it’s one of those things that make the guest experience feel exploitive. They would also make trouble for drivers if you go direct with them - these are regular drivers you can simply hail from the road side. We had to walk away from the lobby a fair distance so that our driver can pick us up without the staff at the lobby seeing them. As a result, we decided to minimize our spend at the resort itself. Tourists get overcharged everywhere they go, and we expected that being guests at the resort the staff would be helpful in matters that are not core to their offerings. Instead, they outright attempt to exploit as well as restrict us from agreeing with the drivers on a fair price for subsequent trips. To be fair to them, they also provide a shuttle service back and forth to Patong area at certain times of the day for free. We just found the schedule restrictive. Overall, our stay was pleasant and we feel that we got OK value for the money we spent.
Dear Khun Ahmed, Thank you for your recent stay at Crest Resort & Pool Villas and are delighted to hear that you had a pleasant stay with us. Reference to your feedback regarding charges for transportation at the hotel, the services is offered at the hotel by third party vendors and not by the hotel. The hotel does not impose any additional fees for transportation services offered to the guest. Regardless, I have forwarded your feedback to our Front Office Manager for her further investigation and necessary action. Your feedback is valuable to us, and we will always look at ways to improve on areas of our shortfall. Once again, my sincere apologies for any inconvenience that may have been caused and I hope you will give us an opportunity to make it up to you for your future visit here to Phuket. With kind regards. Kenny Teo General Manager
We had a great stay at Crest in the Premier Pool Villa. The staff were incredibly kind and helpful, and the breakfast and restaurants were great for us. Getting to town took a bit longer than we expected to get taxis and navigate traffic (typically 25-30 minutes) but the shuttle was easy to organise when the timing worked for us. The main concern we had was that there was very noisy construction on weekdays that made it difficult to relax and enjoy the pool. Luckily we were there over the weekend and so this was only an issue for us on Friday afternoon and Monday morning, but it meant it was too noisy to use the pool that we had paid for which was a shame. I wish we had been given some notice that this would be happening but understand there's not much they can do about it
This place had the most spectacular views. Amazing breakfast amenities. The staff was soooo friendly(I think most Thai people are). The pool was so clean and had insane views. The room was spacious and very very clean. Bed was enormous and the tub was so nice to relax in.
had a good stay at Crest Resort. The property is well-maintained, with beautiful surroundings and an amazing pool – honestly, the pool is the highlight of the place. The sea view is nice but located quite far from the actual shore, so don’t expect a beach right in front of you. It’s about a 10-minute drive to Patong Beach, which is convenient enough, though not walking distance. One thing I didn’t particularly like was the 5,000 Baht refundable deposit requirement – it felt a bit high. Overall, the stay was enjoyable, the facilities were great, and the resort itself is lovely. Just be prepared for the short drive to the beach and the deposit policy. Staff is also very nice
Thank you for your thoughtful review. We’re delighted to hear you enjoyed your stay, appreciated our well-maintained property, and especially loved the pool — it’s certainly a favourite among our guests. It’s also great to know you found our location convenient for accessing Patong Beach while still enjoying a peaceful setting. Regarding the 5,000 Baht refundable deposit, this policy is in place for all guests to ensure the protection of both the property and guest belongings, and it is fully returned at check-out. We appreciate your understanding on this. I’m also pleased to hear our team made a positive impression. We look forward to welcoming you back to Crest Resort again soon. Warm regards, Ciaran McNeill – General Manager
Had a really awesome stay at the resort! The seaview from the resort is spectacular. The facilities are awesome. The staff were friendly and accommodating. The room was really spacious and clean. Will definitely stay here again in the future.😊
Thank you so much for your wonderful review! We’re thrilled to hear you had an awesome stay and enjoyed the spectacular sea view, our facilities, and the warm hospitality from our team. It’s especially lovely to know your room was spacious and spotless — just as it should be! We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the future 😊 Warm regards, Ciaran McNeill General Manager
Staff - 10/10 Resort - 9/10 Cleanliness - 10/10 Room - 10/10 Amenities- 10/10 Service - 10/10 Food - 9/10 STAFF WAS VERY HUMBLE AND POLITE . Resort is Very Well Maintained . Indian Food Is not available. 9.5/10 star in overall
Thank you very much for your thoughtful review and excellent scores across so many areas — especially for our team’s service and the overall resort experience. We’re grateful for your feedback regarding Indian cuisine. While we previously offered Indian dishes, this was discontinued due to very low demand. However, we continuously review our menus and will certainly consider guest preferences as we update our offerings. We hope to have the pleasure of welcoming you back again soon. Warm regards, Ciaran McNeill General Manager
loved the stay here. it was a pleasant few days. we the room size is pretty spacious too for a deluxe double. the staffs were the highlight. supper attentive, nice and friendly, and fast to cater to all our needs. the pool side is a big plus too overseeing the water. nice view!! and they have morning classes. great value. only complain is that our room was a bit loud, like we can hear the music early in the am the pounding of the bass but we wore ear plugs then that was resolved. our room was close to the reception area were the bar is. so sugge to book a room far away from there. we had a great time here and would consider coming back!
Thank you very much for taking the time to share your detailed and balanced review. We’re delighted to hear that you found great value in your stay and that you enjoyed the spacious room, beautiful poolside views, and especially the friendliness and attentiveness of our team — your kind words mean a lot to us. We also appreciate your honest feedback regarding the noise near the reception and bar area. Your suggestion to choose a room further away is a helpful one for future guests, and we’ll certainly continue reviewing ways to better manage sound levels during early hours. It’s great to know that overall you had a pleasant stay and would consider returning. We truly hope to welcome you back again and provide you with an even more comfortable experience next time. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas
As a solo traveler, the room fulfilled almost all my expectations. I'll start with those that did not meet my expectations. My view only represents my experience when I stayed in Room 1312. The balcony view was facing the lobby, I could hear the reception and the check in sound. It was not very disturbing, but I was hoping for a better view. The soundproofing was not that great, I can hear people walking past, and I can hear them talking. The water in the shower room was not drained fast enough, causing the water to leak out to the dry area. Despite these, I would love to return and stay. I like the how spacious the room is, with good air conditioned and good lighting. I enjoyed the atmosphere at the lobby, and the service staff was friendly and efficient. Cleanliness in the shared area as well in the room is great, I don't have to worry about using any of the facilities. I enjoyed my stay!
Dear Kah, Greetings from the team once again and hope this finds you well. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. We have taken note of your comments, and we are delighted to let you know that we have already started the process to get this adjusted for the comfort of all our guests. Do accept my apologies for any inconveniences that this caused during your recent stay. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Crest Resort & Pool Villas in the near future for another memorable experience. Warmest Regards, Edson II Villanueva Resort Manager
A nice distance from the hustle and bustle of Patong but close enough to take a quick free shuttle ride to the beach. I had a pleasant stay here as a solo traveler, I felt safe and the staff was very accommodating. My deluxe room was clean and very welcoming. I didn’t get to experience the diva lounge as there was a wedding during my stay. :( I would stay here again and next time get the villa with swim up bar.
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your solo adventure with us and felt safe and well looked after by our team. It’s great to know your deluxe room was comfortable and that the location offered the right balance of peace and proximity to Patong. We’re sorry you missed out on the Diva Lounge due to the wedding event, but we’ll be ready to welcome you back next time — and the villa with swim-up access will be waiting for you! Looking forward to seeing you again soon. Ciaran McNeill – General Manager
We loved this hotel. Beautiful grounds. Comfy bed. The friendliest staff. Excellent breakfast. Such beautiful views overlooking the sea. Definitely would stay here again!!!
Thank you very much for your wonderful review. We’re delighted to hear that you had such an excellent stay with us and that you enjoyed the beautiful surroundings, comfortable bed, and the views overlooking the sea. It’s also especially rewarding to know that our team made a positive impression with their friendliness. We truly appreciate your kind comments about the breakfast and the resort overall, and we would be delighted to welcome you back again to Crest Resort & Pool Villas, Phuket. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
The location is very convenient to go to patong beach with the comfortable room and beautiful view from the hotel. The staff is very kind and service mind
Thank you for your kind review! We’re so pleased to hear that you enjoyed the beautiful views, the comfort of your room, and our convenient location close to Patong Beach. It’s also wonderful to know that our team’s kindness and service left a positive impression on your stay — they’ll be delighted to hear your feedback. We hope to have the pleasure of welcoming you back again soon. Kind regards, Ciaran McNeill General Manager
Amazing time here at the Crest. Blown away at the cleanliness and amenities. Staff was incredible. For the price you won’t find better luxury! 5 star property! Don’t miss out!
Thank you so much for your kind words! We’re thrilled to hear you had an amazing stay and appreciated the cleanliness, amenities, and service. It means a lot to the entire team to know our efforts made your experience feel truly 5-star. We hope to welcome you back again very soon! Warm regards, Ciaran McNeill General Manager
My stay at Crest Resort & Pool Villas in Phuket was an absolute dream! The Deluxe Pool Access Panorama View room was just incredible. The accommodation was not just comfortable; it was a perfect blend of elegance and relaxation. It's like waking up in a postcard with that breathtaking sea view right there - Stepping out of bed straight into the pool with that view! The hotel's staff showcased professionalism and attentiveness throughout my stay. While the overall experience was exceptional, one aspect worth mentioning is that the breakfast buffet, while satisfactory, felt somewhat limited in variety. There's potential for the hotel to enhance the breakfast offerings, perhaps by introducing a wider selection to cater to diverse preferences. However, this minor aspect didn't overshadow the overall splendor of the stay,
Dear Krun Ashwand , Thank you for taking the time to share your positive experience at Crest Resort & Pool Villas. We are delighted to learn that your stay with us exceeded your expectations. Providing exceptional service and creating unforgettable memories for our guests is our utmost priority. Your kind words are truly appreciated, and we will ensure that your feedback is shared with our dedicated team members. They will be thrilled to know that their efforts contributed to making your stay exceptional. We value your patronage and sincerely look forward to welcoming you back for another remarkable experience. Please do not hesitate to contact us if there is anything we can assist you with in the future. With kind regards, Kenny Teo General Manager
We stayed at crest resort and villas for a stop as part of our honeymoon. We chose the room with Panoramic sea views which was beautiful but we felt that we needed a bit more privacy and we spoke to the manager and he helped us by providing another villa that was much more suitable for what we were after and it was stunning! Thank you to great team and for the manager for making it work for us
Thank you so much for choosing Crest Resort & Pool Villas as part of your honeymoon — it means a lot to us. We’re delighted to hear that you enjoyed the panoramic sea-view room and that our team, along with our manager, were able to assist you in finding a villa that offered the extra privacy you were looking for. Your comfort is always our priority, especially during such a special trip, and we’re very happy that the new villa made your stay feel even more memorable. Wishing you both a lifetime of happiness, and we hope to welcome you back again in the future. Warm regards, Ciaran McNeill General Manager
Our stay at Crest Resort was incredible and we will definitely stay there if we visit Phuket in future. Our room was very clean and spacious. The buffet breakfast had extensive selection of foods available with a sea view. We also loved the food at the restaurant, therefore we mostly had dinner at the resort. They had a live performance at dinner and the vibe was great. We also enjoyed the infinity pool with nice bar. The resort had range of activities available including spa, yoga, Muay thai boxing etc. Last but not least, all the staffs were amazing, and always ready to help. Rum (the restaurant manager we believe) was a great host, friendly and always smiling and helpful. We had overall a quality expeience during our stay at resort.
Dear Bhagawati, Many thanks for staying with us and for taking the time to share with us your valuable feedback. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team, especially Mr. Rum who was thrilled to learn about your experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Crest Resort & Pool Villas in the near future for another memorable experience. Warmest Regards, Edson II Villanueva Resort Manager
Crest was the place to be! We paid for the deluxe pool with the see through pool and that was amazing! It rained when we first arrived so we didn’t get to enjoy the amenities. We only stayed for one night since the room we wanted was only available for one night. We bought the ticket with breakfast included but if you are staying longer than a day I would recommend buying breakfast out in town. Husband and I got sick off the food here. We paid for VIP and it wasn’t much to offer. The lounge was nice to sit in while waiting for room but it didn’t open till 12 and didn’t offer much. They offer the same menu in the room as they do in the lounges. We requested complimentary birthday decor and it wasn’t much. They charge for full balloon and flower decor but I expected that to be complimentary thing especially for the occasion. The price to buy wasn’t worth it. The villa suite was a BEAUTY 😍😍!!! Really wish we could have stayed longer! I loved how spacious the room was, the pool view, the tub , EVERYTHING WAS ABSOLUTELY GORGEOUS. The pool had jets in it but was not temperature regulated so it was pretty cold and the staff wouldn’t warm the pool. Since it was cold we didn’t do the floating breakfast which was an extra charge even though we paid for breakfast with the room. My take away: if you are in Phuket for more than one night , STAY here Don’t buy breakfast or VIP just enjoy the room and go out in town for food. Grab a phone stand and take lots of videos and pictures because the view is amazing. Complimentary shuttle to beach but Use Bolt for airport shuttle. Cheaper, private and drivers are very friendly.
This is an excellent 5 star property located little far from Patong beach and the famous Bangla road. This is on the hilly area so the view is awasome and you get the sea view from the swimming pool area. They have a shuttle service from the hotel to Patong because it's difficult to walk eventhough its just 2.5kms from the place. Road is uphill and downhill. I would recommend the place if you are planning to have a comfortable stay within the premises. The property is very good ,5 star rated only one issue with our room was that the water was getting spilled from the bathroom if you get shower more than 3mins , poor drainage from the washroom, else not even a single point to point at the property.
Dear Omprakash, Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your kind words and will continue to strive for excellence. We look forward to welcoming you back soon. Warmest Regards, Edson II Villanueva Resort Manager
The property impresses with its spotless cleanliness and attentive staff who make you feel welcome throughout your stay. Facilities are well-maintained and provide a comfortable experience, though the location may require extra effort to access nearby attractions. Overall, it's a good choice for a pleasant and relaxing stay.
Thank you for your thoughtful review! We’re so pleased to hear that you were impressed with the cleanliness of the property and the warm, attentive service from our team. It’s great to know you found the facilities well-maintained and your overall experience comfortable and relaxing. We understand that our hillside location can require a bit more effort to reach nearby attractions, but we hope the peaceful setting and stunning views made it worthwhile. We truly appreciate your kind words and hope to welcome you back again soon! Ciaran McNeill – General Manager
Luckily chose this resort and it did gave me a surprise, the view is amazing with the sea and the swimming pool. The resort is located in the halfway of the mountain, in the night it was cooling, and of course the view is damn nice here. The room is very big and clean. Staff are all very nice and helpful. The sky lounge is amazingly decorated for a romantic dinner. Love this place and will definitely stay here again when I am visiting Patong next time. For those who is looking for beach side resort, this resort is not connected to beach. But it gives a you very nice sea view and peaceful night stay!
Dear Jamea, On behalf of the entire team at Crest Resort & Pool Villas, I would like to express our heartfelt gratitude for your positive review. We are truly delighted to learn that your recent stay with us was a memorable one. Providing exceptional service and ensuring our guests' utmost satisfaction is our top priority. Your kind words serve as a great encouragement for us to continue our commitment to excellence. We take pride in our dedicated team members who work tirelessly to create unforgettable experiences. Thank you once again for choosing Crest Resort & Pool Villas, and we eagerly await the opportunity to welcome your back. Should you require any assistance in the future, please do not hesitate to contact us. Warmest Regards, Edson II Villanueva Resort Manager
The hotel is far from beach and town which is not that convenient, but is different enjoyment like the name of the hotel, Villa. The rooms is clean, big and comfortable. pool is nice for chill but not for swimmer. One thing must mentioned, the hotel food is super good, you pay for quality food. However, I paid for full seaview, my receipt is full seaview, but my balcony is only partial. I asked the recept, they first mentioned is partial seaview room, but I said I pay full seaview, then she said this is full seaview and all the same. But we peep the other row is full seaview. I need an good answer and explanation from Agoda or from This hotel !!! This ruin our expectation as this is my first family trip and we cannot enjoy the scenery and yet I paid almost double the price!!!!!!!!!! I need an answer from Agoda and Crest Resort & Pool Villas !!!!!!!!!!!
Dear Guest, Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one. With kind regards. Kenny Teo General Manager
Premium villa was clean and pool view was fantastic. However this place is on top of the hill and has shuttle bus only every two hours. Had to get taxi each time to go out and was not walking distance to main streets and shopping. Otherwise happy with facilities, staff and stay
Dear Elham, Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review, and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service, and we appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future. Warmest Regards, Edson II Villanueva Resort Manager
The reviews I read on Agoda were very different from the reviews read on Google. I wish I would have read Google’s reviews first. We are here during the holidays, which means prices are elevated everywhere. That being said, this resort was absolutely not worth the price. We traveled with our 7 year old son, and I can tell you we won’t be back, nor will we recommend it. My initial filter was for a place with a Kids’ Club. This hotel advertises it has one, however it’s not what we were hoping for. Most places we’ve stayed had activities running alongside age appropriate items for kids of all ages. This one had a mini ball pit, a rocking horse, a TV that played Cartoon Network, and some ABC books. It’s meant for toddlers or babies, yet there is no supervision. The hotel advertising for the Kids’ Club is just poor marketing. It was empty every day we were there. Sometimes our little guy went to watch TV, but everything else was too baby-ish for him. The hotel offered us to hire a babysitter for him to be in there with. That felt strange. We don’t go on a family vacation with the desire to hire a babysitter. Kids clubs around all of Asia are amazing! Crest could easily step up their game. The pool was fine, but much smaller and more outdated than the photos show. The one thing I really didn’t like about the pool was the music. It was music from my high school and college days, which I loved then, but didn’t need it to be explicitly blasted for all of the kids to hear. Despite a mixed population, the amount of racial slurs, sexual innuendos, and foul language was off putting. Again, for a place that advertised a kids club, this wasn’t expected. If it was adults only, no problem. Unfortunately, it wasn’t. The place lures a particular kind of tourist. It is an entitled crowd. We’ve moved to a higher quality resort, and we don’t see that behavior happening here. It’s a wealthy crowd that gets attracted here, and quite frankly it felt uncomfortable. The staff was lovely towards these humans, but I was over it. The types of tourists that are here are those that finish their bottle of water, throw it on the ground, and then yell at the staff for not cleaning it up right away. The room was fine. We paid for a sea view, but that view was minimal. The phone in the room didn’t work, therefore we had to use the one in the bathroom. The water would not drain in the shower. This was problematic because then it flooded into the room. We did ask the staff to fix it, but did not receive results. Admittedly, we spent the day exploring so I cannot confirm if anyone showed up to fix it, however the room was clean but the drain and phone were not fixed. The food wasn’t great. It wasn’t bad, but not what you would expect from a resort with such a high star rating. We ended up going out or ordering from Grab for most meals. Because we paid for breakfast, we did eat there each day. This morning there were bugs flying on the salad bar, but I didn’t notice until I went back again a second time. I was then hospitalized with Norovirus. Yes, it was confirmed from the salad bar. It was the final straw. For a small amount of money extra, you can stay somewhere quiet, with better food, fewer entitled tourists, and more beautiful views. It’s not a family friendly place. Despite losing our money (the room was non-refundable, which I did know before booking), we are beyond happy we moved to another location. I wish we could have afforded to do it sooner.
Dear Natalie, We would like to thank you for your recent stay at Crest Resort and Pool Villas and we truly appreciate your feedback on areas of our shortfalls. Rest assured that we take all our guests’ comments and suggestions seriously. I have personally addressed your concerns to the department heads to ensure that necessary actions are taken for continual improvement. My sincere apologies for any inconvenience that may have been caused and I hope you will give us the opportunity to make it up to you for your next visit to Crest Resort and Pool Villas. We look forward to welcoming you back soon and wish you all the very best. Warmest Regards, Edson II Villanueva Resort Manager
The hotel is gorgeous, situated far enough from the crazy that is Patong, but enough access to be involved if you would like. The staff go above and beyond to ensure guests are looked after - my most sincere thanks to Tao (Surachet) and "Beer" for being so delightful and helpful. The hotel itself is maintained beautifully and the rooms we cleaned each day stunningly. I have been a visitor to Thailand 20+ times and I have never stayed in such a pleasant, relaxing and charming resort. We will be back. Happy Hours are always fantastic and restaurant food is absolutely gorgeous. Thank you to the staff for all their help and making our trip wonderful. See you next time.
Dear Guest, Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one. With kind regards. Kenny Teo General Manager
Situated on the hill and mainly facing west for a great sunset view and photo ops. The hotel is very clean and spotless with amazing friendly staff. Safe and confortable.
Thank you so much for your kind review! We’re delighted you enjoyed the stunning sunset views from our hillside location — it’s one of our favorite features too! It’s also wonderful to hear that you found the resort clean, safe, and welcoming, and that our team made you feel comfortable throughout your stay. We hope to welcome you back again soon for more memorable moments and photo-worthy sunsets. Warm regards, Ciaran McNeill General Manager
The hotel is amazing. It's clean and the staff is great. The rooms are big and comfortable. When we arrived, there were some pool renovations near our room so there was a lot of noise. We requested to switched rooms and they did it right away. We got a quiet room with a pool access to a pool shared by 4 rooms only. It was great and you could hang out there and swim like it's a private pool. The food was great and also the service at breakfast. The only two downsides for us were: 1. the door to the bathroom was a slide door and it was pretty hard to open it. 2. The location of the hotel is quiet and nice but we had to take a taxi everywhere. The hotel offers a free shuttle service to patong bach 5 times a day though.
Dear Guest, Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one. With kind regards. Kenny Teo General Manager
This hotel have very beautiful pool that have good view of the sea. Our villa was good and clean. Hotel staff is very friendly and help me to prepare honeymoon decor upon my request. However, the cake hotel prepared for my honeymoon was very very hard and looks like leftover from previous guest, so we thought it was housekeeping forgot to clean the room and didn't eat at all.... This hotel also have restaurant on the roof top with good view and affordable price. Out of my surprise, all the dishes taste very good and good portion size. Will recommend the bucket cocktails, it is very big and have a lot of fun finishing it. :) The downside of this hotel will be the location, nothing within walkable distance, so you will have to take a taxi to go out or wait for hotel bus to city. Also the lighting in the our villa not very bright with all the light turned on, so it is quite dark during the night. In summary, I will like to stay in this hotel again to relax and get away from the crowded city area.
Dear Guest, Your comments and feedback regarding your recent stay at the Crest Resort & Pool Villas is appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am certain that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experiences and we hope your next visit will be as pleasant as the previous one. With kind regards. Kenny Teo General Manager
Amazing stay with great facilities Our stay was amazing! The facilities were top-notch, from the beautiful pool to the well-equipped gym. The staff were friendly and helpful, always making sure we had everything we needed. The location was perfect, close to all the attractions but still quiet and peaceful. The cleanliness of the property was outstanding, and we felt safe with all the extra measures in place. Overall, it was an excellent value for money, and we highly recommend this property to anyone looking for a relaxing and comfortable stay.
Dear Khun Loren Thank you for choosing Crest Resort & Pool Villas for your recent stay. We are thrilled to receive your positive review and it brings us immense joy to know that you had a wonderful experience with us. Our team is dedicated to delivering exceptional service, and we appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future. With kind regards, Kenny Teo General Manager
The hotel is nice and clean, I was just not happy with the sudden request to put a deposit of 5000thb while was not prepared for it. The room I selected has a pool and came with breakfast .I don’t get why I was charged an extra 1500thb for asking for a floating basket
Thank you for your feedback. I’m glad to hear you found the hotel nice and clean, but I’m sorry to hear about your concerns regarding the deposit and additional charge. The 5,000 THB deposit is a standard procedure for incidentals, but I understand it can be unexpected if not clearly communicated in advance—we’ll certainly look into making this information more transparent during the booking process. As for the floating basket, it is an optional add-on experience and not included by default with all room packages, which is why there was an additional charge. That said, we truly appreciate your comments and will review how we can better communicate these details to avoid any future confusion. We hope to have the opportunity to welcome you back again and provide a smoother experience next time. Ciaran McNeill – General Manager
Perfect, welcoming, friendly, AMAZING POOL. 10/10
Thank you very much for your fantastic review. We’re delighted to hear that you had a perfect stay and that you enjoyed the warm welcome, friendly service, and especially the pool — it truly is a highlight of the resort. Your 10/10 rating means a lot to us. We look forward to welcoming you back again to Crest Resort & Pool Villas, Phuket. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Lovely stay! Great service,beautiful hotel with lovely rooms ( we were in the swim up corner room), tasty food & in general everything was great. Hope to see you soon again! Highly recommended!
Thank you very much for your wonderful review. We’re delighted to hear that you had such an amazing stay and that you enjoyed the service, the room, and the food. It’s especially great to know that the swim-up corner room made your experience even more enjoyable. Your kind words truly mean a lot to our team. We hope to have the pleasure of welcoming you back again soon to Crest Resort & Pool Villas, Phuket. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Amazing stay! Great service,lovely rooms (we stayed in the swim up corner room) Tasty food & in general it was great & we enjoyed our time very much. Thank you & hope to see you soon :)
Thank you very much for your wonderful review. We’re delighted to hear that you had such an amazing stay and that you enjoyed the service, the room, and the food. It’s especially great to know that the swim-up corner room made your experience even more enjoyable. Your kind words truly mean a lot to our team. We hope to have the pleasure of welcoming you back again soon to Crest Resort & Pool Villas, Phuket. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Just as advertised. Beautiful facility with exceptional service on all levels. Prices were reasonable and the food was excellent. I will definitely be coming again.
Thank you very much for your wonderful review. We’re delighted to hear that your birthday celebration with us lived up to expectations and that you found everything just as advertised. It’s especially rewarding to know that you enjoyed the service, the quality of the food, and found good value during your stay. We truly appreciate your kind words and your intention to return — we look forward to welcoming you back again for another memorable stay. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Wonderful resort with good breakfast. View is amazing
Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay with us and that the breakfast and the beautiful views helped make your visit special. It was a pleasure welcoming you and your family to Crest Resort & Pool Villas, Phuket, and we hope to have the opportunity to welcome you back again in the future. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Kind staff, top location, modern hotel. Free shuttle every 2 hour to Patong. We really liked the breakfast and the pool.
Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay with us and appreciated the friendliness of our team, the modern facilities, and the breakfast and pool. It’s also great to know that the complimentary shuttle service to Patong was helpful during your visit. Thank you again for choosing Crest Resort & Pool Villas, Phuket. We hope to welcome you back again in the future. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
L’hôtel est fantastique. La vue est imprenable. Les chambres sont magnifiques et le service est de grande qualité.
Dear Samuel, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the breathtaking views, the beautiful rooms, and the quality of service during your stay. Your kind words are greatly appreciated by our entire team. It was a pleasure hosting you, and we hope to welcome you back again soon to Crest Resort & Pool Villas, Phuket. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Hotel was great with great view, the rooms were clean food was great we had a greay stay
Dear Hadi, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the views, the cleanliness of the rooms, and the food during your stay. It’s especially rewarding to know that you and your family had such a great experience with us over your 11-night visit. We truly appreciate you choosing Crest Resort & Pool Villas, Phuket, and we hope to welcome you and your family back again in the future. Warm regards, Ciaran McNeill General Manager Crest Resort & Pool Villas, Phuket
Traslado al aeropuerto
a 480 m de la playa
Cambio de divisas
Wifi gratis en las habitaciones
“Piscina fantastica”
Habitaciones muy buenas, en general todo bien y en buenas condiciones, pero es necesario subir y bajar escaleras constantemente. Si vas en coche, el parking no está frente al lobby bajo la colina y cada vez has de esperar que te recoja un transporte, no tarda más de tres minutos, pero quita independencia
Dear Khun Jordi, We would like to thank you for your recent stay at Crest Resort and Pool Villas and we truly appreciate your feedback on areas of our shortfalls. Rest assured that we take all our guests’ comments and suggestions seriously. I have personally, addressed your concerns with the department heads to ensure that necessary actions are taken for continual improvement. My sincere apologies for any inconvenience that may have been caused and I hoped you will give us the opportunity to make it up to you for your next visit to Crest Resort and Pool Villas. We look forward to welcome you back soon and wish you all the very best. Kind regards. Kenny Teo General Manager