2015
Fantástico 8,3
basado en 2373 opiniones

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Fantástico



basado en 2373 opiniones
  • Estado/limpieza del hotel 9,0
  • Servicios 8,1
  • Ubicación 7,4
  • Comodidad en la habitación 8,8
  • Atención del personal 8,9
  • Calidad-precio 7,8
  • Restauración 7,8
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bing de Estados Unidos
Solo
Habitación Deluxe Jardín
1 noche in abril de 2013
Great value with 50% discount offer...
Quiet, Clean, and New
The staff was very friendly but very slow. Upon check in, I upgraded to an ocean front private pool villa from the deluxe garden room only to find out that the front desk overcharged me . When I addressed this to the front desk, they went back into their back office and returned with a I will let my managers know response. I never heard back from them even after checking out. I was told by the staff that someone would make the sofa bed at 7pm. That did not happen until I called the front desk. The sofa bed in the room was horrible. The bed sank in the middle and the mattress pad was so thin that I could feel the springs. This was also addressed upon check out and the person at the front desk said they would let management know, which means nothing was going to be done in terms of customer satisfaction! There wasn't much of a beach either. Food options in the hotel were extremely limited. We had to take a hotel shuttle to restaurants in the city, but it appears the concierge, car rental company, and front desk all gave us different rates.
Escrito el 10 abril 2013

CHRISTOPHER de Reino Unido
Familias (niños pequeños)
Deluxe
2 noches en abril de 2013
Great hotel for family with young kids
The childrens activity centre "CrimZone", the attentive staff and the pool was great for young kids
The room was good for family with 2 young kids. The pool is separated into 3 different depths, with the shallowest being 2ft, which was great for my 2-year old daughter. The sand on the man-made beach is a little sharp. The sports team were excellent and the options provided are comprehensive. The food choices for children was a little lacking though. The one thing I would change at the hotel is the inefficient check-in and checkout facilities, way too slow
Escrito el 10 abril 2013

Evangeline de Filipinas
Familias (niños mayores)
Deluxe
1 noche in abril de 2013
unsatisfactory
DisapointThe check-in waiting time took until 4pm. Swimming pool has no hazzy/ not clean water. Location is not accessible & have to get private car from & to airport. Entrance is likedesserted area.
Disappointing. Very limited facilities at the middle of nowhere. Transfer facility to the center of Cebu is few.
Escrito el 10 abril 2013

manuel de Filipinas
Parejas
Habitación Deluxe Jardín
2 noches en abril de 2013
Very relaxing and refreshing!
Friendly and accommodating staff, sumptous breakfast and very nice infinity pool
Escrito el 10 abril 2013

Kimberly de Filipinas
Familias (niños pequeños)
Deluxe
3 noches en abril de 2013
Okay but will not be back
Excellent Staff, Comfortable Rooms, Clean Surroundings
Our stay was generally okay. My two kids, aged 7 and 3, had a fantastic time at the pool and the beach. My husband and I were not satisfied with the food selection and the quality of the food (pizza was like eating bread topped with tomato sauce and cheese; and sandwiches/fries were serve cold. There was practically one dining outlet only, which will force you to venture out and try restaurants outside the resort (which was at least 15 minutes to get out of the area) or in the city (at least 45 mins away). We brought our 5 month old baby and was placed in a room on the 2nd floor - which meant we had to lug our stroller up and down the stairs as there were no elevators in the villas. The excellent staff, though, makes up for the little "issues" we had. I still prefer staying at the Shangrila, which has better food and a bigger pool area. Or Maribago which is in the same price range but has better food options.
Escrito el 09 abril 2013

ai de Malasia
Grupo
Deluxe
3 noches en abril de 2013
Nice place to relax
Friendly staffs
Escrito el 09 abril 2013

Nina de Francia
Parejas
Deluxe
3 noches en marzo de 2013
Fine for a long weekend
close to airport, nice decor, privacy
Not enough chairs for all hotel guests. Had to queue and wait for someone to leave, in order to get their chairs.
Escrito el 08 abril 2013

LANI de Australia
Parejas
Habitación Deluxe Jardín
1 noche in marzo de 2013
Beautiful resort. Great breakfast!!
Great breakfast buffet. Nice Pool. Great service
Great customer service, if anything a little too over the top and polite. Amazing breakfast buffet!! Very expensive lunch and dinner buffet for the Philipines, almost the same price as Melbourne prices!! But very nice resort!
Escrito el 08 abril 2013

Wai de Hong Kong
Parejas
Deluxe
1 noche in marzo de 2013
Comfortable stay, enjoy every moments
Luxury, Chillax and Kids-friendly
I really enjoyed my stay at Crimson during the Easter holiday. The view at the lobby was breathtaking, the pool is very nice and it is kids-friendly. You will enjoy the day lying on the sunbed by the pool or at the private beach. You will feel safe to swim at the ocean, as there is lifeguard on duty all the time. The room is spacious, with a balcony. However the shower wasnt working properly, the water strength is not up to standard (a 5 star hotel), and water is leeking outside the floor.
Escrito el 08 abril 2013

Marites de Filipinas
Familias (niños pequeños)
Habitación Deluxe Jardín
2 noches en marzo de 2013
Relaxing and lots of fun
Great food, courteous staff & superb amenities.
Our stay at the Crimson Resort and Spa was definitely great. The amenities are first class. My kids enjoyed the food and the pool and even the bath tub. I love the warm reception we got from the staff. They were so courteous and accommodating. Thumbs up to all the management and staff of the resort!
Escrito el 08 abril 2013


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