Comentarios recientes de clientes

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Bueno



basado en 1217 opiniones
  • Estado/limpieza del hotel 6,3
  • Servicios 5,0
  • Ubicación 7,6
  • Comodidad en la habitación 6,7
  • Atención del personal 6,5
  • Calidad-precio 6,1
  • Restauración 5,7
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Amanda de Malasia
Familias (niños pequeños)
Deluxe con Vistas al Mar
1 noche in mayo de 2016
Disappointed
The pool was filthy, our room door was broken, the toilet wouldn't stop running, the air conditioning wasn't working. All in all a huge disappointment
Escrito el 20 mayo 2016

NUR de Malasia
Parejas
Deluxe con Vistas al Mar
1 noche in mayo de 2016
love the view
nature lovers haven. love the beach and mount santubong view
Escrito el 16 mayo 2016

KIM de Malasia
Solo
Deluxe con Vistas al Mar
2 noches en mayo de 2016
Disappointing
Dirty Toilet, no SPA, no lounge, all said under maintenance. Give us the pancake which already become sour. With all this complaint I want to cancel the booking they said no refund. I'm still check out early as really can't stand it. Bad experience!
Escrito el 12 mayo 2016

muhammad de Malasia
Familias (niños pequeños)
Habitación Doble o Twin Deluxe con Vistas al Mar
1 noche in mayo de 2016
Awesome location!
The resort was located strategically by Pantai Santubong which was a beautiful sight to wake up to everyday. The beach was clean & nice surrounded by majestic mountains & rainforest. There were 2 pools to enjoy & the room was spaceous. Recommended for families with children. But the downside was there's no buffet breakfast but u can order breakfast via room service.
Escrito el 08 mayo 2016

Ming de Malasia
Familias (niños pequeños)
Deluxe con Vistas al Mar
1 noche in mayo de 2016
Run down and facilities not properly maintained
Love the private beach and the location is quiet and private. Good if you would only like to spend your holiday by the beach. However the overall facilities are not maintained properly. Room is decently cleaned though.
Escrito el 07 mayo 2016

JUNAIDI de Malasia
Familias (niños mayores)
Habitación Doble o Twin Deluxe con Vistas al Mar
2 noches en abril de 2016
Beautiful Scenery
Nice facilities with amazing sceneries, But maintenance of facilities are poor. Staff are not committed to their services & not customer friendly . Need to improve & upgrade services to be attractive to customers
Escrito el 06 mayo 2016

Ade de Malasia
Grupo
Deluxe con Vistas al Mar
1 noche in mayo de 2016
Damai Puri
Our room facing the beach, the staffs are friendly. Quiet surrounding and the best place to relax your mind!
Escrito el 03 mayo 2016

mazriman de Malasia
Familias (niños pequeños)
Deluxe en la selva
1 noche in mayo de 2016
Poor service and facilities
Bedroom are dusty, no functioning television and telephone upon arrival, counter service are poor and slow respond, food service are bad & expensive! No pool at night time, all view are dark at night even from room balcony, And more importantly, breakfast services are the worst! Less variety choices of food, empty food & drink are not refill immediately, some even not cooked properly. Other than that.. view from the beach are excellent and friendly staff with a smile ☺
Escrito el 03 mayo 2016

AII de Malasia
Familias (niños pequeños)
Deluxe con Vistas al Mar
1 noche in abril de 2016
Room cleanliness worst
The room is far away from the lobby since I called for requested the nearest connecting room, but when I checked in, it is the farest room I got. The room is very dirty, the floor lots of dirt & all the furniture inside the room looks old, didn't maintain as well. The aircon is leaking water, & felt very hot.
Escrito el 02 mayo 2016

Allen de Malasia
Grupo
Suite Junior
1 noche in abril de 2016
Awful
Aircon leaking , no toothbrush , run out of pool towel although they giving us pool towel card , pillow and bed are wet that we need to sunbath it before sleep , weird smell in room , dirty floor ,cant see anything in the swimming pool (that dirty) , very limited choice of breakfast buffet
Escrito el 02 mayo 2016


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