Elegant Suites Westlake
Elegant Suites Westlake
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Estudio - Habitación Elegant Suites Westlake
Estudio - Habitación
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Vista interior Elegant Suites Westlake
Vista interior
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EN EL MAPA Elegant Suites Westlake
EN EL MAPA
Muy Bueno
Ubicación
7,9
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Quitado de Favoritos
Excelente
Basado en 469 opinionesVer opiniones de los huéspedes
8,7
/
10
Excepcional confort y calidad de la habitación
9,2
Un 93 % nos recomendaría a un amigo
Calidad-precio8,9
Distancia al centro de la ciudad6.9 km
Valoración de la ubicación7,9
Aeropuerto más cercanoAeropuerto Internacional de Gia Lam (VGL)
Distancia al aeropuerto6,9 km
  • Traslado al aeropuerto

  • wifi gratis en las habitaciones

  • cambio de divisas

  • bañera de hidromasaje

Opciones de habitaciones
9,2
Excepcional
Comodidad y calidad de la habitación
¡Este alojamiento tiene una demanda muy alta!Reservado por última vez hace 6 horas
Apartamento de 3 habitaciones (3 Bedroom Apartment)
Apartamento de 3 habitaciones (3 Bedroom Apartment)
...
  • Tamaño de la habitación: 13...
  • Vistas: Ciudad
  • 1 Cama King
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Apartamento de 2 habitaciones (2 Bedroom Apartment)
Apartamento de 2 habitaciones (2 Bedroom Apartment)
...
  • Tamaño de la habitación: 12...
  • Vistas: Ciudad
  • 1 Cama doble y 1 Cama King
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Apartamento de 3 Habitaciones (6 adultos) (3 Bedroom Apartment (6 Adults))
Apartamento de 3 Habitaciones (6 adultos) (3 Bedroom Apartment (6 Adults))
...
  • Tamaño de la habitación: 13...
  • Vistas: Ciudad
  • 1 Cama King
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Apartamento de 1 habitación (1 Bedroom Apartment)
Apartamento de 1 habitación (1 Bedroom Apartment)
...
  • Tamaño de la habitación: 86...
  • Vistas: Ciudad
  • 1 Cama King
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Estudio (Studio)
Estudio (Studio)
...
  • Tamaño de la habitación: 50...
  • Vistas: Ciudad
  • 1 Cama King
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Gong Yu , 4 Jian Wo Shi , Hu Jing
Gong Yu , 4 Jian Wo Shi , Hu Jing
...
  • terraza
  • cocina americana
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gong yù , 2 jian wò shì
gong yù , 2 jian wò shì
...
  • terraza
  • cocina americana
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Apartment, 4 Bedrooms, Lake View
Apartment, 4 Bedrooms, Lake View
...
  • terraza
  • cocina americana
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Apartamento Básico (Basic Apartment)
Apartamento Básico (Basic Apartment)
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    Indica fechas para ver precios
    Básica (Basic)
    Básica (Basic)
    ...
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      Opiniones reales de clientes

      Opiniones de Agoda (469)Opiniones de Booking.com (533)
      Estado/limpieza del hotel9,1
      Servicios8,7
      Ubicación7,9
      Confort y calidad de la habitación9,2
      Servicios9,0
      Calidad-precio8,9
      Ofrecido por viajeros reales de Agoda
      Filtrar comentarios por:
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      Tipo de habitación
      Apartamento de 1 habitación
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      Estudio
      Apartamento de 3 Habitaciones (6 adultos)
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      Mostrando 303 comentarios de huéspedes verificados
      12345
      8,4
      Excelente
      Jorge de España
      Viaje en pareja
      Apartamento de 1 habitación
      2 noches en enero de 2017
      Buen Hotel”
      Está un poco alejado del centro, en taxi desde El Centro nos cobraron 116.000 Dong el trayecto,pero la habitación grande , dos espacios , un salón -cocina y una habitación con baño,el desayuno estuvo muy completo.Le faltaría más amenities.Trato del Personal excelente, se me perdió la cartera,y ellos me la buscaron y me la guardaron.Muchas gracias
      Escrito el 16 enero 2017
      9,3
      Excepcional
      Marta de España
      Viaje en pareja
      Apartamento de 1 habitación
      1 noche en agosto de 2014
      Uno de los mejores hoteles en los que he estado ”
      Apartamento con la comodidad de un hotel, ubicación tranquila, restaurante
      Simplemente genial.
      Escrito el 05 noviembre 2014
      9,6
      Excepcional
      Hanh de Singapur
      Viaje en grupo
      Apartamento de 2 habitaciones
      1 noche en octubre de 2018
      Good hotel, nice apartment, quiet”
      Not in old quarter or CBD but I liked it. This was my second time staying here. I stayed in a three bedroom apartment, beds are good. Apartment has a cosy atmosphere and good sound proofing. Nothing to complain. Only one suggestion about the hotel board sign though. As the address seemed to be confusing for taxi driver (Grab), the name (and address) board sign should be more clear and more eye catching.
      Escrito el 20 octubre 2018
      10,0
      Excepcional
      Ho de Hong Kong
      Viaje en pareja
      Apartamento de 1 habitación
      5 noches en septiembre de 2018
      Good service, nice location”
      Food around that area is cheap too!
      Escrito el 16 octubre 2018
      Dear Ho Kwong Ng, Warm greetings and thank you for having chosen Elegant Suites Westlake as the hotel of choice for your recent stay. It is a great honor to read your kind feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We appreciate your endorsement and hope to see you back again soon. Kind regards, Jenny Nguyen - Duty Manager
      Respondida el 17 octubre 2018
      Elegant Suites Westlake
      9,6
      Excepcional
      Yo de Corea del Sur
      Viajero solo
      Apartamento de 1 habitación
      2 noches en octubre de 2018
      I will definitely recommend this hotel to my friends.”
      The staffs in this hotel are very kind and well trained. On the first day, while I did check in, I said I might not take the breakfast on the check-out day due to my flight schedule. Then, I did not ask anything to the Hotel. However, to my surprise, at 5am on my check-out day, a staff was waiting for me with a breakfast-to-go at the check-out counter. And he handed me over the sack breakfast. I really appreciate the hotel's careful concern for a customer's need. So, I will definitely recommend this hotel to my acquaintances.
      Escrito el 08 octubre 2018
      Dear Mr. Yohan, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager
      Respondida el 11 octubre 2018
      Elegant Suites Westlake
      7,6
      Muy Bueno
      sujin de Corea del Sur
      Viaje en pareja
      Estudio
      1 noche en septiembre de 2018
      The hotelk staff is excellent and very helpful.”
      Loved the view and breakfast was wonderful!
      Escrito el 28 septiembre 2018
      Dear Sujin Bak, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager
      Respondida el 17 octubre 2018
      Elegant Suites Westlake
      9,2
      Excepcional
      JI de Corea del Sur
      Familia con niños mayores
      Apartamento de 2 habitaciones
      2 noches en noviembre de 2017
      Goog”
      It was wonderful time with my big family. One thing, a little far from main street.
      Escrito el 15 septiembre 2018
      8,0
      Excelente
      Mohammed de Arabia Saudí
      Viajero de negocios
      Estudio
      5 noches en agosto de 2018
      hotel is clean”
      +Gym was great, swimming pool as well but only few gusts using it. +comfortable bed and washing machine in the room. -breakfast was bad just few choices and repeated menu. -location is very quiet compere to other places you need to walk 5 min to few restaurants and small shopping mall Overall is was good.
      Escrito el 01 septiembre 2018
      8,8
      Excelente
      Jerickson de Singapur
      Familia con niños pequeños
      Apartamento de 1 habitación
      1 noche en junio de 2018
      Nice and spacious”
      My Kids enjoyed it because the space is huge compared to similarly priced rooms. Nice and grand lobby. Well maintained and cleaned rooms. Thank u for the free upgrade.
      Escrito el 02 julio 2018
      8,4
      Excelente
      Van de Vietnam
      Familia con niños pequeños
      Apartamento de 3 Habitaciones (6 adultos)
      1 noche en junio de 2018
      Great hotel ”
      Great hotel in west lake area
      Escrito el 27 junio 2018
      7,2
      Muy Bueno
      Thean de Malasia
      Familia con niños mayores
      Apartamento de 3 Habitaciones (6 adultos)
      3 noches en mayo de 2018
      family room is spacious. breakfast was OK. BUT..! ”
      lift and corridor to the room were stuffy as there were no air condition. walking past them makes us felt suffocated. David from the reception and and the other ladies were helpful and friendly. every morning there would be dead bugs on the sink. I could just wash them away but some people might be grossed by it. location is not in old quarter, but just 10 minutes drive away, and grab is easy to get. overall comfy stay but they certainly need to improve the cons mentioned as they were basic stuffs, I'm my opinion.
      Escrito el 23 mayo 2018
      9,2
      Excepcional
      Vina de Singapur
      Viajero de negocios
      Apartamento de 1 habitación
      2 noches en abril de 2018
      Good facitlites highly recommend”
      Good facilities highly recommend....will need grab to outside location. Good food and ambience and family entertainment
      Escrito el 02 mayo 2018
      10,0
      Excepcional
      Carl de Singapur
      Familia con niños pequeños
      Apartamento de 2 habitaciones
      1 noche en diciembre de 2017
      Short stay in 2 bedroom suite with kids”
      Staff were very welcoming and very helpful in arranging a driver, touring car and transfers for us at short notice. room was clean and comfy and beds were really comfy too. Nice views of lake from upper floor. Enjoyed our time here - felt like a home
      Escrito el 28 abril 2018
      7,2
      Muy Bueno
      Soojin de Corea del Sur
      Viajero solo
      Apartamento de 1 habitación
      3 noches en abril de 2018
      Good to stay”
      Feel little bit far from the main town but easy to access by Grab. Cozy, big room and nice staffs.
      Escrito el 20 abril 2018
      8,4
      Excelente
      Hyung de Australia
      Viaje en pareja
      Apartamento de 3 habitaciones
      2 noches en abril de 2018
      Nice and clean, and good location. ”
      Will definitely come again.
      Escrito el 18 abril 2018
      8,0
      Excelente
      Sheila de Filipinas
      Familia con niños pequeños
      Estudio
      6 noches en abril de 2018
      David and Cherry of reception VERY HELPFUL AND ACCOMODATING”
      Breakfast buffet male waiter with glasses sorry wasn't able to get name (there was only one from 26 Mar to 14 Apr) VERY PATIENT and ACCOMMODATING. The only other male waiter loved to make kids smile and laugh. The male Receptionist always on PM shift also WARM and ACCOMMODATING Mr Liu (pronounced Lu) car service driver speaks very good English and VERY AMICABLE I would go back if only to see them and say thank you again
      Escrito el 16 abril 2018
      Dear Sheila, We thank you for taking the time to share your wonderful comments of our hotel services and facilities. It is a great honor to read your kind words about our service. Please be assured that your commendation will certainly be shared with the team as they will be delighted know that their efforts at delivering memorable guest experiences have been duly recognized. We appreciate your kind recommendation and we look forward to your return visit soon. With warm regards, Jenny Nguyen - Duty Manager
      Respondida el 24 abril 2018
      Elegant Suites Westlake
      9,6
      Excepcional
      Yu-Te de Australia
      Viaje en pareja
      Estudio
      1 noche en abril de 2018
      Excepcional”
      Large spacious with great amenities. Friendly staff.
      Escrito el 11 abril 2018
      Dear Yu-Te, Thank you for your rating. We are glad to read you enjoyed your stay with us and the associates made some memorable moments. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying with us again. Should you have any further comments or suggestions I will be at your service. Sincerely, Jenny Nguyen - Duty Manager
      Respondida el 24 abril 2018
      Elegant Suites Westlake
      9,2
      Excepcional
      Meng de Singapur
      Viaje en grupo
      Apartamento de 2 habitaciones
      2 noches en marzo de 2018
      Overall great stay at the apartment.”
      From the moment we reached the apartment, we felt welcomed. They were expecting us even before I could tell them my name. The staff were nice and helpful whenever we have queries and even suggested places and helped with getting us transport to the old quarters. On the day we had to leave, due to the early hours, we weren’t able to take our breakfast before we had to leave. The staff helped packed breakfast for us on the go. The only thing that could be improved in was this one waitress in the cafe where we had our breakfast. She was kind of rude towards us and was very impatient. Overall, everything else was just great. From the rooms to the facilities at the apartment.
      Escrito el 05 abril 2018
      Dear Meng Shun Ong, Thank you for choosing Elegant Suites Westlake and for taking the time to review us. We are pleased to read you had an overall pleasant stay and enjoyed our facilities. We strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for our waitress's attitude during your recent stay with us. We hope that you will allow us to welcome you back to our hotel as our valued guest in the future. Sincerely, Jenny Nguyen - Duty Manager
      Respondida el 24 abril 2018
      Elegant Suites Westlake
      9,2
      Excepcional
      Silja de Australia
      Viajero solo
      Apartamento de 2 habitaciones
      1 noche en marzo de 2018
      Great choice”
      Accommodation and staff were brilliant. A little far from the heart of things but easy to get transport into town.
      Escrito el 01 abril 2018
      Dear Sijia Corlett, We greatly appreciate you taking the time to provide valuable feedback about your experience at Elegant Suites Westlake. It was a pleasure having you staying with us. We are glad to know you had a memorable stay with us and that all the hotel facilities, the decoration especially the services met your expectations. I have shared your compliments with the entire team and your satisfaction really serves as great motivation to all of us. We very much look forward to welcoming you back again anytime your travels bring you to Hanoi. Sincerely, Jenny Nguyen - Duty Manager
      Respondida el 24 abril 2018
      Elegant Suites Westlake
      8,8
      Excelente
      Chu de Vietnam
      Viaje en pareja
      Estudio
      1 noche en marzo de 2018
      located in very good place, excellent evironment close to west lake-the biggest lake in hanoi”
      facilities are a bit not as expected however still in far-good condition! all staff are very nice but when I came at midnight, the security gate should guide guest into the parking area. overall, had an outstanding night at this place, highly-recommended! Well-done and keep it up! Looking forward to spend more time here.
      Escrito el 12 marzo 2018
      12345
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