InterContinental Hanoi Westlake
Despiértese a las maravillas de Hanói con una estancia en InterContinental Hanoi Westlake, que se situa a sólo unos minutos del corazón de la ciudad.
InterContinental Hanoi Westlake ofrece una serie de servicios y comodidades para que su estancia sea más cómoda. Manténgase al día con todas sus comunicaciones fácilmente con el Wi-Fi gratuito de este hotel. Los servicios de traslado aeroportuario pueden reservarse antes de su fecha de entrada, para garantizar una llegada o salida cómoda y sin contratiempos. Explorar Hanói resulta aún más cómodo gracias a los servicios de taxi y alquiler de coches disponibles en este hotel.
El aparcamiento está disponible y es gratuito, proporcionado por este hotel para los huéspedes con su propio medio de transporte. Los servicios de la recepción, que incluyen cajas de seguridad, consigna de equipajes, conserjería y check-in o check-out exprés, pueden ayudarle con lo que necesite. Conseguir entradas para los mejores espectáculos de la ciudad es fácil a través de el servicio de Tours de este hotel. Para estancias más largas o simplemente cuando lo necesite, se ofrece servicio de limpieza en seco y servicio de lavandería que mantendrán sus conjuntos de viaje favoritos limpios y listos para ponerse.
Las cómodas prestaciones ofrecidas incluyen servicio de habitaciones, servicio de habitaciones 24h y limpieza a diario, para que pueda relajarse y disfrutar de su estancia. Está prohibido fumar fuera de las zonas designadas para ello.
Las habitaciones de InterContinental Hanoi Westlake ofrecen un surtido de complementos. Disfruta aún más de la estancia en el este hotel sabiendo que algunas habitaciones seleccionadas incluyen cortinas opacas, servicio de ropa blanca y aire acondicionado. Cada estancia es una nueva experiencia con varias opciones interesantes de distribución de habitaciones en InterContinental Hanoi Westlake, incluidas las habitaciones con salón independiente y balcón o terraza. Algunas habitaciones tienen televisión, prensa diaria y televisión por cable para el entretenimiento de los huéspedes.
El este hotel también ofrece a los huéspedes té instantáneo, frigorífico, café instantáneo, agua embotellada, minibar y cafetera o tetera en algunas habitaciones. Hay artículos de aseo, toallas, secador de pelo y albornoces en los baños de algunas habitaciones. Algunas habitaciones selectas incluyen en su tarifa el acceso a la sala ejecutiva, que ofrece servicios de alta gama en un ambiente de lujo sofisticado.
Restaurantes y Actividades
Despiértese sin preocupaciones en InterContinental Hanoi Westlake, donde el desayuno se puede conseguir in situ. Despiértese con energía por las mañanas con una taza de buen café que se ofrece en la cafetería ahí mismo en este hotel. La gran cantidad de opciones gastronómicas de este hotel le asegura que siempre tendrá opciones convenientes y deliciosas. InterContinental Hanoi Westlake atiende a las variadas restricciones dietéticas de sus huéspedes ofreciendo tipos de cocina como halal.
Puede pasar una noche inolvidable con sus compañeros de viaje sin tener que ir muy lejos, en el bar de este hotel. Los huéspedes de InterContinental Hanoi Westlake pueden incluso pedir que se les entregue comida a su habitación para cocinar, utilizando el servicio especial de este hotel.
InterContinental Hanoi Westlake le permite aprovechar al máximo su tiempo. Una vez allí, podrá disfrutar de las innumerables instalaciones recreativas que se ofrecen a todos los huéspedes. Mímese y consiéntese con una visita a el sauna, el servicio de masajes y el salón de vapor. La gran cantidad de ofertas en InterContinental Hanoi Westlake le asegura que tendrá mucho que hacer durante su estancia. Ninguna escapada está completa sin un refrescante salto a la piscina. Los amantes del fitness que quieran mantener su rutina durante las vacaciones pueden pasarse por el gimnasio de este hotel.
Las compras de souvenirs para usted o para sus familiares no le tomarán mucho tiempo en las tiendas de recuerdos y Tiendas.
Alrededor del alojamiento
Esta es su oportunidad de explorar todo lo que ofrece Hanói. Dedique un día a adquirir conocimientos culturales en Museo de Etnología de Vietnam, que se encuentra a 3,9 km, donde podrá explorar obras de arte y piezas culturales.
Muy agradable”
El hotel fue muy agradable,los trabajadores atentos, pero le falta un poco de restauración .las vistas al lago súper bonitas .
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Intercontinental West Lake”
este hotel está muy bien mantenido y parece más un resort. Está en el west lake que es una zona bonita en hanoi. las piezas son grandes y bien equipadas. el personal atento y profesional. lo que no me gustó es que internet es excesivamente caro. Si bien el hotel no está en el centro, se puede tomar un taxi y por muy poco recorrerlo
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Hotel correcto”
es un hotel correcto, pero no un 5 estrellas en todos los sentidos. El detalle marca la diferencia y este hotel no esta a la altura de otros de otras cadenas.
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A wonderful Staycation in Hanoi”
I surprised my husband with a night away for our anniversary. The staff were very helpful in providing a beautiful room and even a cake and card wishing us well. The view was astounding and facilities pristine. Only one suggestion, please add a bidet or shataff to the restroom!
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Dear Elizabeth, Thank you for sharing such a detailed review. I truly appreciate the time you took to describe your recent experience - your room, the amenities, views, along with the compliments to our very professional team. I have noted your comments about bathroom facilities and shared your feedback with our leaders to ensure even better experience for our valued guests in the future. Thank you for bringing this to our attention. We hope to have the pleasure of welcoming you back soon! Best regards.
Good service”
Staffs are friendly and good service, my colleagues admired this hotel is very cleanness and comfortable. The our next business trip will come again
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Pleasant stay!”
Many thanks to the staff at Intercontinental West Lake. We were in Hanoi for a friend’s wedding, arrived at the hotel 4 hours early but we were able to check in early. Definitely recommended!
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Dear Thi, I am very happy to read your comment. It is great to know that we impressed you with our service. Your comment will be shared with the team to recognize their efforts. Thank you for choosing us and we are looking forward to seeing you again soon! Best regards,
Beautiful place with great location”
It is a bit far downtown, but if u rent a room over the water with lake view, it is definitely worth it.
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Dear Duong, Thank you for rating us 10/10 on Agodacommunity. I am glad you had enjoyed the stay in overall. If your travels bring back to Hanoi, we hope to welcome you back! Best reagrds, Ngoc Pham/Personal Assistant to General Manager
Beatiful place!!”
Stayed there, loved this place. Beautiful place and food is really nice!!
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Had a good time”
Breakfast was good enough, kind staffs and great position nearby west lake. Thanks.
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Dear KWANGHYEON , Thank you very much staying with us at InterContinental Hanoi Westlake during your recent visit and for your great feedback. We are very happy that you enjoyed the unique location over the lake of our hotel and gave special mention to the staff - it feels great to know that we managed to make you happy during your visit! We have certainly enjoyed looking after you and are looking forward to seeing you back with us in Hanoi soon! Warmest regards, Van Nguyen Executive Assistant
Awesome location ”
Great location, nice food, Best staff and best standards!!
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Great resort and great staff”
This is a fantastic hotel. The team were very accommodating with us On our booking when we got delayed a day. Very professional team across the whole hotel. My child was disappointed we were not staying longer.
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Dear Jessica, Thank you so much for staying with us at InterContinental Hanoi Westlake during your recent visit and for your fantastic review! We are very happy to receive such great feedback. We certainly enjoyed looking after you and your family, please come back to visit us soon! Warmest regards,
Good for family”
Nice location, Kind crew, Beautiful view
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안녕하세요 YONG 님. 저희 인터컨티넨탈 하노이 웨스트레이크에 찾아주신 고객님께 감사드립니다. 전체적으로 만족스러운 머무름이 되셨다니 다행입니다. 앞으로 더욱 쾌적한 환경이 제공될 수 있도록 최선을 다하겠습니다. 감사합니다.
the best”
the best in the hanoi
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Dear BEONGYONG, We are so happy to receive your great feedback. Thank you very much for trusting InterContinental Hanoi Westlake and for sharing such nice words with the Agoda community. We hope to welcome you back for future visits and promise to bring you the best quality service as always! Warmest regards, Van Nguyen Executive Assistant
First Visit to Hanoi”
Check in was extremely smooth. Staff was very professional and friendly. Wonderful place to have our honeymoon.
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Away from the hustle and bustle”
Tucked away in Westlake: pros; quiet(er) and a chance to get away. Cons; away from tourist spots and restaurants. If you stay here, you must get a room with a view, otherwise.. it kind of defeats the purpose.
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Dear Thean It was a great pleasure to welcome you at InterContinental Hanoi Westlake. Thank you for your kind feedback, we are happy that you enjoy the hotel’s beautiful over the lake which brings resort feeling to our guests. We are looking forward to your next visit. Best regards, Van Nguyen Personal Assistant to General Manager
Great place to rest in the city”
Great value for money, Thanks for nice service
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well, in the time of Covid......”
The hotel is very nice, of course some of the facilities are not open, such as the bar/restaurant out on the water, but that is understandable. The staff is thoroughly friendly and professional at all times. Got a good deal!
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Dear Kathryn, Thank you so much for sharing your comments about your recent stay with us. It is great to know that we can deliver the best service to you. We will make sure the continuous quality improvements. I look forward to welcoming you back to the hotel in the near future. Best Regards, Ngoc Pham/Personal Assistant to General Manager
Great staycation”
Great location and friendly staff, clean facility and much space to walk around. Wonderful breakfast buffet but staff should remind guests to use headsets when watching movies on their smart phones.
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Dear Rudi, Thank you very much for staying with us at InterContinental Hanoi Westlake during your recent visit and for your great feedback. We are very happy to see that we managed to make you happy during your visit! I have noted your comments about other guests' usage of smartphone affecting your experience and shared your feedback with our team to ensure that the highest standards of service and attentiveness are consistently implemented in the hotel. Thank you for bringing this to our attention. We hope to have the pleasure of welcoming you back soon! Best regards, Van Nguyen Executive Assistant
Excepcional”
I do love this hotel because of its service for businessman. But, I would be happier if staffs can be more active, detail-oriented. Thank you a lot!
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Dear Daisuke, Thank you so much for sharing your wonderful review with Agoda community! We really appreciate your feedback and the special mention to what we could improve on our customer service. We take this very seriously and to heart, your comments will be forwarded to our operation teams for action plan and improvement. We truly cares about your experience and hope that you will come back to visit us in the future so we could show you how we strive to get better everyday. Warmest regards,
Big Room with small lake view”
The room is huge and facilities and services are great. However, for the price paid we are expected for the lake to be so huge but it feels like a big pond. If you wish to have great service and rooms here it is, but if you want lake view, it is just a big pond.
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