Karona Resort & Spa
Karona Resort & Spa
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Bungalow Superior - Habitación Karona Resort & Spa
Bungalow Superior - Habitación
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Vestíbulo Karona Resort & Spa
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Vestíbulo Karona Resort & Spa
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piscina al aire libre Karona Resort & Spa
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EN EL MAPA Karona Resort & Spa
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Excelente
Ubicación
8,6
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Karona Resort & Spa

Ubicación excelente
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Excelente
Basado en 347 opinionesVer opiniones de los huéspedes
8,0
  • Traslado al aeropuerto

  • a 100 m de la playa

  • wifi gratis en las habitaciones

  • bañera de hidromasaje

Opciones de habitaciones
7,9
Muy buena
Comodidad y calidad de la habitación
Deluxe con vistas al mar (Deluxe Sea View)
Deluxe con vistas al mar (Deluxe Sea View)
...
  • Vistas: Océano
  • 32 m²/344 ft²
  • 2 Camas individuales O 1 Ca...
Indica fechas para ver precios
Bungalow Superior (Superior Bungalow)
Bungalow Superior (Superior Bungalow)
...
  • Vistas: Jardín
  • 28 m²/301 ft²
  • 2 Camas individuales O 1 Ca...
Indica fechas para ver precios
Deluxe con Jardín y piscina (Deluxe Pool Garden)
Deluxe con Jardín y piscina (Deluxe Pool Garden)
...
  • Vistas: Jardín
  • 32 m²/344 ft²
  • 2 Camas individuales O 1 Ca...
Indica fechas para ver precios
Room Deluxe Pool View
Room Deluxe Pool View
...
  • ducha
  • terraza
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Room Superior
Room Superior
...
  • ducha
  • terraza
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Doble o twin Superior (Double Or Twin Superior)
Doble o twin Superior (Double Or Twin Superior)
...
  • ducha
  • terraza
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Habitación con vistas a la Piscina (Room Pool View)
Habitación con vistas a la Piscina (Room Pool View)
...
  • ducha
  • terraza
Indica fechas para ver precios
Doble o twin Superior (Double Or Twin Superior)
Doble o twin Superior (Double Or Twin Superior)
...
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    Doble Deluxe (Double Deluxe)
    Doble Deluxe (Double Deluxe)
    ...
    • ducha
    • terraza
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    Estándar doble (Standard Double)
    Estándar doble (Standard Double)
    ...
      Indica fechas para ver precios
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      Opiniones reales de clientes

      Opiniones de Agoda (347)Opiniones de Booking.com (431)
      Estado/limpieza del hotel8,1
      Servicios7,4
      Ubicación8,6
      Confort y calidad de la habitación7,9
      Servicios7,8
      Calidad-precio8,0
      Ofrecido por viajeros reales de Agoda
      Filtrar comentarios por:
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      Tipo de habitación
      Bungalow Superior
      Deluxe con Jardín y piscina
      Deluxe con vistas al mar
      Mostrando 311 comentarios de huéspedes verificados
      12345
      10,0
      Excepcional
      Natacha de Argentina
      Viaje en pareja
      Bungalow Superior
      2 noches en agosto de 2017
      excelente recepción! desayuno muy completo y te guían en lo que necesites para tu viaje!”
      Hotel a pasos de la playa!
      Escrito el 11 agosto 2017
      4,4
      manuel de España
      Viaje en pareja
      Deluxe con Jardín y piscina
      1 noche en noviembre de 2016
      no volveria”
      an entrado en mi habitacion sin mi permiso, intolerable!!! el wifi no funcionaba,muy pesaos, cualquier pregunta ya estaban con el sientate 5 min. no volveria jamas. x otra parte el desayuno a partir de las 9 ( que es hasta las 10) como si hubiera pasado un huracan, vacio. eso si de buena calidad.
      Escrito el 15 noviembre 2016
      8,8
      Excelente
      Ronald de Tailandia
      Viaje en pareja
      Bungalow Superior
      3 noches en junio de 2018
      Great value, wonderful staff, very good location.”
      Staff were the best I've encountered. Started with a Supreme Room but because there happen to be a walkway to the pool by our balcony there was no privacy unless curtains closed. Changed to Sea View which was perfect. Breakfast was good, not great only because of fewer options for a buffet. The ride from the airport was a little longer than to Patong or Phuket. I recommend this resort & would stay again.
      Escrito el 22 junio 2018
      3,6
      chee de Malasia
      Familia con niños pequeños
      Deluxe con vistas al mar
      2 noches en junio de 2018
      Disappointed !!!”
      Staffs were not friendly, room not provides tooth brush, maximum two towels provided, have to pay for the room safe if needed. Wont recommend to others.
      Escrito el 15 junio 2018
      6,4
      Bueno
      kangil de Corea del Sur
      Viajero solo
      Bungalow Superior
      2 noches en septiembre de 2017
      good but stair hard”
      The pool is very good and location is not bad either but there was no elevator and it was bad to move to the stairs. Also, the WiFi connection in the room did not work well.
      Escrito el 15 mayo 2018
      Dear Kangil, Thank you for your review on Agoda. Your comment is valued for our improvement. We hope to have a chance to welcome you again in nearest futher. Best Regards, The Management
      Respondida el 30 mayo 2018
      Karona Resort & Spa
      9,2
      Excepcional
      wen de China
      Viaje en pareja
      Bungalow Superior
      5 noches en marzo de 2018
      this hotel is really good deal and great location,and spa is totally worth it.”
      I twisted my ankle and went to the spa, the massager saw my swollen ankle showed great sympathy and gave me great massage,basically fixed my ankle, it stopped swollen after she finished.. never expect this from a spa center.. so I would recommend not only the hotel, but the spa!
      Escrito el 24 marzo 2018
      10,0
      Excepcional
      MANJING de China
      Viaje en pareja
      Deluxe con Jardín y piscina
      3 noches en diciembre de 2017
      nice hotel thoughtful staff”
      I give 10 for this hotel.The check-in time of this hotel is 2pm.We arrived early and felt sorry to wake them up.But the hotel gave us four person free breakfast and early check-in.And it was New Year's Eve the day we arrived, so we were lucky to be invited to the gala party.It was obviously an unusual New Year for all of us.Exoticism, cheerful party,nice show,funny lucky draw,a big meal, Muaythai and also lady-boy,everything is perfect.I would recommend the hotel to my friend.
      Escrito el 03 enero 2018
      8,8
      Excelente
      Donna
      Familia con niños mayores
      Deluxe con vistas al mar
      4 noches en octubre de 2017
      Nice hotel, great pool and sea views”
      This is a good hotel that is a short walk to the beach and many shops and restaurants, only $300-400 BAHT to Patong Beach and close to all the tour areas. The stairs can be bit of an effort, there are no lifts so if you have elderly people with you choose a lower floor. This is my second time at this hotel and I notice that the breakfast was a bit sub standard this time, lots of Russians at this hotel, we were the only Aussies.
      Escrito el 04 noviembre 2017
      Dear Valued Guests, Thank you for your kind support and kind attention us, Best regards Kitti
      Respondida el 18 enero 2018
      Karona Resort & Spa
      4,8
      Shehan de Sri Lanka
      Viaje en pareja
      Deluxe con vistas al mar
      4 noches en octubre de 2017
      Very rude staff at reception”
      Sadly, I found the hotels reception staff indifferent and incredibly rude to the hotel guests. They (a male and female receptionist) were rude and very curt almost to the point of shouting at me when I was asking for information at the reception desk. I saw this behavior with 2 other guests at different times. Unfortunately, I have noticed that their behavior to paying guests is representative of the attitude many people of this island (Phuket) have to visitors - that is it's the norm rather than the exception; from the time you land at the air port! I think these people are used to treating visitors like cattle because there is so many of tourists that come through every year. The hotel is also frequented by many Chinese and Russian guests, who possibly due to a lack of communication skills, tolerates such abuses.. I found the only way to get some respect was to shout back even harder!!! Not want I want to be doing on my vacation. If you want basic courtesy do yourself a favour and skip this hotel! Better yet skip Phuket altogether! There's plenty of smaller islands that aren't over run with tourists and where locals still value your contribution to their economy. Try koh yao yai for example. It's what Phuket was 20 years ago!
      Escrito el 18 octubre 2017
      10,0
      Excepcional
      Elena de Alemania
      Viaje en pareja
      Bungalow Superior
      2 noches en diciembre de 2016
      Nice hotel in good location”
      Pleasant stay, good location (kata beach to foot), very good breakfast, clean rooms (we had 2 bungalow - were even better). nice swimming pool. we liked all. will book again.
      Escrito el 02 octubre 2017
      Dear Guests, Greeting from Karona Resort & Spa, We are thank you very much for your kind comment to us, we look forward to see you visit us again with appreciate yours, Best regards, Kitti
      Respondida el 18 enero 2018
      Karona Resort & Spa
      4,4
      MEI de Singapur
      Viajero solo
      Deluxe con vistas al mar
      3 noches en agosto de 2017
      Horrible staff, don't stay here”
      Paid for a seaview room & requested for a quiet room thru agoda, also personally emailed the hotel to confirm my request & asked if there were ongoing reno works but hotel did not bother to reply. On arrival, I was given a room with only a glimpse of the sea ,right beneath a floor with ongoing reno. There were screeching and thundering noises from late morning till evening.This was not told to me at check in, instead the staff kept emphasising that I have to pay 50THB per day to use the room safe. I needed to make a local call, reception refused to help even when I willing to pay, told me rudely to go outside to get a sim, even tho it was raining! Halfway thru breakfast, staff rudely ordered me to move my food to table with laid mats instead of providing my table with mat & napkin. Room had tiny red ants on daybed, can't see till bitten. Shower head is fixed & water pressure poor. Toilet paper not allowed to flush in toilet. Swimming pool too small for swimming esp with 5 or more pple
      Escrito el 20 agosto 2017
      6,4
      Bueno
      ronald de Australia
      Familia con niños pequeños
      Bungalow Superior
      1 noche en agosto de 2017
      Bueno”
      Near beach,close to shops and restaurants
      Escrito el 20 agosto 2017
      3,2
      Daniel de Estados Unidos
      Viaje en pareja
      Deluxe con vistas al mar
      1 noche en julio de 2017
      Very Dissatisfied”
      We arrive to have the staff being rude to my mother in law. Beds are old and you can feel every spring. Air conditioner didn't work very well woke up hot several times during the night. No bidet in the Toilet! When we were trying to sleep. We kept getting woke up by all of the doors from all levels sounding as if being slammed. Next day found a much better resort. My opinoin not worth the price.
      Escrito el 18 julio 2017
      9,2
      Excepcional
      SASANEE de Tailandia
      Viajero de negocios
      Deluxe con vistas al mar
      1 noche en marzo de 2017
      Location”
      Reasonable price
      Escrito el 09 julio 2017
      4,4
      ARTUR de Polonia
      Viaje en grupo
      Bungalow Superior
      6 noches en abril de 2017
      breakfast and checkout”
      We've told to reception team day before that we will be leaving next day at 06:30am and we ask the question what will be with breakfast as they start serving from 06:30am. Reception staff told us that not problem and we can eat something from 06:15am. We came at 06:15am to restaurant and restaurant staff shouting with rude tone as they not ready yet and they send us to reception room and advice to waiting to 06:30am (we've booked taxi to the airport for 06:30am). On the mid time reception staff done check out and they asking to pay 75 bath for something from room mini bar. After discussion staff bring small 0,33l bottle of Evian mineral water with damaged seal on the top and fixed by clear tape. I've told them that we even didn't opened fridge, but they not listening and still demanded payment of 75 bath. For us paying for that thats nothing, but in fact that treat us as the thieves was very annoyed. Every day we had 2 bottles of mineral water for free from hotel services and they try to blame us for used, taped by clear tape and put in back to the frodge one bottle of water worth 1 pound. Due to those situations I would like to not recommended this hotel to anyone.
      Escrito el 11 mayo 2017
      Dear Mr. Artur, Greeting from Karona Resort & Spa, First of all please accept our apologize for any inconvenience may cause during your stay with us, we has been investigate for the staff was on duty on your departure date and we has get the warning to the staff for the mistake that happend, also we will has strongly check for minibar supply in room for ensure will not have any problem for further however the compliment drinking water was standby on the table and the evian water in the fridge was with extra cost and we has check to ensure before arrival has no damage in any supply. Hopefully you will accept our apologize and look forward to welcome both of your to our resort in the further Best Regards, Karona Resort & Spa
      Respondida el 01 julio 2017
      Karona Resort & Spa
      7,6
      Muy Bueno
      shin de Corea del Sur
      Viajero solo
      Deluxe con vistas al mar
      2 noches en enero de 2017
      good”
      We can go walked just 3min to beach from the resort. Room was clean and cozy. breakfast was so nice
      Escrito el 19 abril 2017
      5,6
      Zheng de Australia
      Familia con niños mayores
      Bungalow Superior
      10 noches en abril de 2017
      Por encima de la media”
      Aircon is not working well and was not fixed properly. Cleaner was not doing her job properly, towels missing, free water missing, toilet partially blocked and toilet leaking water when raining.
      Escrito el 17 abril 2017
      5,2
      Shannon de Canadá
      Viaje en pareja
      Bungalow Superior
      6 noches en abril de 2017
      The towel police”
      Good location near the beach. The front desk was militant about returning the pool towels daily. You sign for them so really who cares if I keep my towel an extra day? Most places have you sign for a towel at the beginning of your stay and you exchange it when you please as long as you return it upon check out. One day we were on a tour until 9.00 pm and did not return the towel. We were scolded plainly for this. The next time we did not return the towel they were knocking at the suite door at 7.30 am the next day. There was also an issue with our safe, they did not issue us a safe key until day 3 of our stay but charted us for it anyway. Oh and back to towels, apparently the pools towels are policed but it was ok when the maid forgot to leave us room towels, yes and this was after we left a room tip. Not my first stay in Thailand but will be my last here. Sloppily run.
      Escrito el 14 abril 2017
      8,8
      Excelente
      Darryl de Australia
      Viajero solo
      Bungalow Superior
      4 noches en abril de 2017
      Good hotel”
      Good but not great hotel in a prime location 200mtrs from the beach. Bathroom is super small and needs a full renovation, rooms are comfortable, aircon works well, swimming pool is well appointed with lots of sun chairs, breakfast was ok, would go again
      Escrito el 14 abril 2017
      8,4
      Excelente
      Matthew de Reino Unido
      Viaje en pareja
      Deluxe con vistas al mar
      5 noches en marzo de 2017
      Reasonable value and a good location.”
      We enjoyed our five nights here. The room was large with a nice view, but a little dark, and a joining door meant we could hear people next door, although they were thankfully quite quiet. We had a few mosquitoes but staff gave us a plugin which seemed to help. Breakfast was good with several homemade dishes changing each morning, and we liked many of them. We didn't use the pool but it looked nice, and the beach is only a 5 minute walk away. The cleaners were a little unreliable, sometimes forgetting to sweep everywhere, or not emptying a bin. But the staff overall were very friendly and helpful. Overall good value, but if you want something really special, you'll need to spend a little more.
      Escrito el 25 marzo 2017
      12345
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