Makati Shangri-La Manila Hotel
Makati Shangri-La Manila Hotel
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EN EL MAPA Makati Shangri-La Manila Hotel
EN EL MAPA
Excepcional
Ubicación
9,3
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Makati Shangri-La Manila Hotel

Ubicación excepcional
Quédate en el corazón de Manila - Mira lo que hay cerca
Excelente
Basado en 1114 opinionesVer opiniones de los huéspedes
8,9
Un 90 % nos recomendaría a un amigo
  • Transporte público a 620 m

  • Traslado al aeropuerto

  • cambio de divisas

  • El corazón de la ciudad

Opciones de habitaciones
9,1
Excepcional
Comodidad y calidad de la habitación
¡Este alojamiento tiene una demanda muy alta!Reservado por última vez hace 2 horas
Habitación Doble Deluxe Horizon Club - 2 camas (Horizon Club Deluxe Twin Room)
Habitación Doble Deluxe Horizon Club - 2 camas (Horizon Club Deluxe Twin Room)
...
  • 38 m²/409 ft²
  • acceso a sala de reuniones
  • 2 Camas dobles
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Habitación Deluxe Horizon Club - 1 cama extragrande (Horizon Club Deluxe King Room)
Habitación Deluxe Horizon Club - 1 cama extragrande (Horizon Club Deluxe King Room)
...
  • 38 m²/409 ft²
  • acceso a sala de reuniones
  • 1 Cama Super King
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Deluxe
Deluxe
...
  • Vistas: Ciudad
  • 44 m²/474 ft²
  • 1 Cama King O 2 Camas indiv...
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Suite Deluxe (Deluxe Suite)
Suite Deluxe (Deluxe Suite)
...
  • Vistas: Ciudad
  • 74 m²/797 ft²
  • 1 Cama King
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Habitación Executive (Executive Room)
Habitación Executive (Executive Room)
...
  • Vistas: Ciudad
  • 56 m²/603 ft²
  • 1 Cama King O 2 Camas indiv...
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Habitación Deluxe Horizon con acceso al salón Club Horizon (Horizon Deluxe (Access to Horizon Club Lounge))
Habitación Deluxe Horizon con acceso al salón Club Horizon (Horizon Deluxe (Access to Horizon Club Lounge))
...
  • Vistas: Ciudad
  • 44 m²/474 ft²
  • 2 Camas individuales O 1 Ca...
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Habitación Executive - Promoción Especial vacaciones en casa (Executive Room - Staycation Special Promo)
Habitación Executive - Promoción Especial vacaciones en casa (Executive Room - Staycation Special Promo)
...
  • Vistas: Ciudad
  • 56 m²/603 ft²
  • 1 Cama Super King
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Deluxe - Mínimo 7 noches (Deluxe - Min. 7 nights)
Deluxe - Mínimo 7 noches (Deluxe - Min. 7 nights)
...
  • Vistas: Ciudad
  • 44 m²/474 ft²
  • 2 Camas dobles
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Superior
Superior
...
  • Vistas: Ciudad
  • 40 m²/431 ft²
  • 1 Cama King O 2 Camas indiv...
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Hao Hua Fang  Deluxe Room
Hao Hua Fang Deluxe Room
...
  • 38 m²/409 ft²
  • política de humos – solo ha...
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Más sobre Makati Shangri-La Manila Hotel

Más sobre Makati Shangri-La Manila Hotel

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Distancias e información imprescindible

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Política de huéspedes del alojamiento

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Opiniones reales de clientes

Opiniones de Agoda (1114)Opiniones de Booking.com (1172)
Estado/limpieza del hotel9,1
Servicios8,7
Ubicación9,3
Confort y calidad de la habitación9,1
Servicios9,1
Calidad-precio8,0
Ofrecido por viajeros reales de Agoda
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Tipo de habitación
Deluxe
Habitación Executive
Habitación Deluxe Horizon con acceso al salón Club Horizon
Superior
más
Mostrando 722 comentarios de huéspedes verificados
12345
10,0
Excepcional
juan de España
Viaje en pareja
3 noches en agosto de 2012
Magnifico establecimiento con servicio exquisito”
Es exclusivo
Nos hemos sentido muy cómodos y perfectamente atendidos en un ambiente de gran lujo y con todos los servicios adicionales imaginables
Escrito el 31 agosto 2012
9,6
Excepcional
SONIA de Hong Kong
Viajero de negocios
Deluxe
2 noches en septiembre de 2018
excellent staff who went beyond their way to help”
Precious and her colleagues in the hospitality club floor were so helpful with rebooking our flights since ours was cancelled due to a typhoon. excellent stay! will def be back
Escrito el 17 septiembre 2018
8,8
Excelente
Geryl de Filipinas
Viaje en pareja
Superior
2 noches en agosto de 2018
Excelente”
Great location, definitely will be staying back again..
Escrito el 11 septiembre 2018
8,0
Excelente
Gaylord de Filipinas
Familia con niños pequeños
Superior
2 noches en agosto de 2018
Gold but old”
What makes this hotel great is the staff. They have the best people in the hotel industry. What’s not working for them really is the old carpet, furnitures, bathroom fixtures, etc. Pls be very careful when booking their rooms. Check the fine print for further taxes and charges. The base rate of rooms are cheap, but after the taxes and other charges included, it doesn’t come out as cheap anymore. And sometimes that doesn’t even come wih breakfast. So the final cost is just as expensive as the other hotels in the area, but they’re staff is still the best.
Escrito el 06 septiembre 2018
9,6
Excepcional
ABDUL de Malasia
Familia con niños pequeños
Superior
1 noche en agosto de 2018
Great Hotel”
We had a great time in Makati Shangri-La. They allow us early check-in & extra an hour late check-out since our flight is at 5pm Special thanks to Ms Alexa who assist us for check-in and ensure we had a suitable room for our family of five. Location is great since it is a walking distance to shopping mall and easy to find food.
Escrito el 25 agosto 2018
Dear ABDUL, Thank you for taking the time to share your Makati Shangri-La, Manila experience with us. We are more than grateful for your kind appreciation towards our gestures of hospitality — and we agree, Alexa is truly an asset to have on our team! Your kind commendation certainly serve as a motivation for all of us to strive harder in achieving our goal of turning each moment memorable. If you're traveling in our area again soon, please don't hesitate to give us a call. All the best, Your Makati Shangri-La, Manila Family
Respondida el 29 agosto 2018
Makati Shangri-La Manila Hotel
9,6
Excepcional
Simeon de Filipinas
Familia con niños pequeños
Habitación Executive
1 noche en diciembre de 2017
100%”
Excellent. We stayed here on New Year's Eve. We enjoyed their facilities specially the spa room. Their swimming pool is too cold though, so we didn't get to swim longer. Room service are A+++, you can even ask them to tidy up the room even in the wee hours. The bathroom is very spacious.
Escrito el 12 agosto 2018
Dear Simeon, Thank you for sharing your Makati Shangri-La, Manila experience with us. We are truly delighted to know that you had a wonderful experience with us and enjoyed the service provided by our team, as well as our facilities. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay. We have taken note of your comments regarding our pool, and will discuss this with the teams involved. Once again, thank you and we look forward to welcoming you back on your next visit.  All the best, Your Makati Shangri-La, Manila Family
Respondida el 29 agosto 2018
Makati Shangri-La Manila Hotel
9,6
Excepcional
Leandro de Filipinas
Viaje en grupo
Superior
1 noche en agosto de 2018
Friendly Front Desk”
Mr. Carl Anthony Reyes at the front desk made easier for our group our check in process. He was charming, amiable, friendly, and helpful. We will definitely stay at the Makati Shang again.
Escrito el 12 agosto 2018
Dear Leandro, Thank you for sharing your Makati Shangri-La, Manila experience with us. We truly appreciate your positive feedback — and we agree, Mr. Carl Reyes is truly an asset to have on our team. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back soon. All the best, Your Makati Shangri-La, Manila Family
Respondida el 29 agosto 2018
Makati Shangri-La Manila Hotel
8,0
Excelente
jemilyn de Italia
Viaje en pareja
Deluxe
2 noches en julio de 2018
the hotel is perfect.clean,elegant,breakfast was amazing.”
hotel was perfect,the room was too cold for us but its ok.a little bit pricey about the food but as expected cause its a 5star hotel.nice and friendly staff.will surely comeback again
Escrito el 31 julio 2018
Dear Jemilyn, Thank you for sharing your Makati Shangri-La, Manila experience with us. We appreciate your positive feedback about our hotel. We're happy that you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you back soon. Take care! All the best, Your Makati Shangri-La, Manila Family
Respondida el 07 agosto 2018
Makati Shangri-La Manila Hotel
9,6
Excepcional
Joseph de Estados Unidos
Viajero de negocios
Superior
3 noches en julio de 2018
Great”
Great stay. Has everything. Staff very helpful.
Escrito el 22 julio 2018
Thank you for taking the time to share your Makati Shangri-La, Manila experience with us, Joseph. We are pleased to know that our staff made your stay pleasant. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. If you're traveling in our area again soon, please don't hesitate to give us a call. All the best, Your Makati Shangri-La, Manila Family
Respondida el 26 julio 2018
Makati Shangri-La Manila Hotel
8,8
Excelente
anne de Filipinas
Familia con niños pequeños
Superior
1 noche en junio de 2018
Still a very satisfactory experience”
The value of this hotel is still all about its location. Although the hotel could use more updating and the lobby chairs could use some replacements, it's still value for money. I wold still stay here if i have the chance.
Escrito el 19 julio 2018
Thank you for sharing your Makati Shangri-La, Manila experience with us, Anne. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel that need updating. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We look forward to welcoming you back soon. Take care! All the best, Your Makati Shangri-La, Manila Family
Respondida el 26 julio 2018
Makati Shangri-La Manila Hotel
8,4
Excelente
david de Filipinas
Viaje en pareja
1 noche en julio de 2018
Location”
Good location. Rooms a bit tired. Service good. Stayed here many times.
Escrito el 17 julio 2018
Thank you for taking the time to share your Makati Shangri-La, Manila experience with us, David. We are delighted to know that our hotel's central location was of convenience to you. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you back soon. Have a wonderful week ahead! All the best, Your Makati Shangri-La, Manila Family
Respondida el 26 julio 2018
Makati Shangri-La Manila Hotel
10,0
Excepcional
WILLIAM de Estados Unidos
Viajero de negocios
3 noches en julio de 2018
Excepcional”
I really nice place to visit. Recommend all my friends visitthere
Escrito el 17 julio 2018
Thank you for the perfect rating and for taking the time to share your experience with us, William. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling in our area again soon, please don't hesitate to give us a call. All the best, Your Makati Shangri-La, Manila Family
Respondida el 26 julio 2018
Makati Shangri-La Manila Hotel
4,8
Robert de Filipinas
Viaje en pareja
Deluxe
2 noches en junio de 2018
vry disapointing. hotel badly nid up grade. fud at buffet cold! chek in 2 slow.”
im a reg guest at shangri la arnd asia. dis 1 vry disapointing. even d parking 4 guest not convenient. chek in vry slow. d rm badly nid renovate specialy d bathrm! brkfast buffet food cold!
Escrito el 07 julio 2018
Thank you for sharing your Makati Shangri-La, Manila experience with us, Robert. We would like to extend our sincerest apologies for your negative experience concerning all the issues you have faced during your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will discuss these issues internally so we can further improve our service standards to you, our valued guest. We hope there will be other opportunities for you to visit us in the future and allow us to regain your trust. All the best, Your Makati Shangri-La, Manila Family
Respondida el 30 julio 2018
Makati Shangri-La Manila Hotel
10,0
Excepcional
Angelo de Estados Unidos
Viajero solo
Superior
2 noches en junio de 2018
Excellent all around”
Makati shangri-la exceeded my expectations from a hotel. The optional included breakfast and lounge I feel were worth the extra money. The breakfast buffet was delicious and worth the extra fee on top of our fairly decently priced room considering the type of hotel. All staff members were extremely helpful and friendly. They were courteous and would pause whatever they were doing in hallways to greet you with a friendly smile and hello. I felt very well taken care of and did not once feel in lack of services. Wifi at the hotel was readily available. The in house gym was more than ample with a large floor space, machines, dumbells, squat racks, more or less all you’d need to get a decent workout in. There’s also a nice pool and tennis court on the same floor. Though you are paying a premium price, it’s still significantly cheaper than I would have for such a hotel in another country. Its a steal at the price we paid. I’d love to return again, and in fact plan to.
Escrito el 03 julio 2018
Thank you for the perfect rating and for taking the time to share your Makati Shangri-La, Manila experience with us, Angelo. We are glad that our hotel facilities, services and central location suited your stay well. We are thrilled knowing that we were able to exceed your expectations. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest. If you're traveling in our area again soon, please don't hesitate to give us a call. All the best, Your Makati Shangri-La, Manila Family
Respondida el 26 julio 2018
Makati Shangri-La Manila Hotel
9,2
Excepcional
Sheila de Filipinas
Familia con niños pequeños
Superior
2 noches en marzo de 2018
highly recommended”
rooms looked old needs to renovate. overall, superb service
Escrito el 22 junio 2018
Dear Sheila, Thank you for taking your valuable time to post your review. We are glad to know that you had a delightful experience. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you soon on your next stay at Makati Shangri-La, Manila. Sincerely, Your Makati Shangri-La, Manila Family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
6,0
Arriane de Filipinas
Viaje en pareja
Superior
2 noches en junio de 2018
Por encima de la media”
It was a pleasant stay. Just needs a bidet in every room.
Escrito el 20 junio 2018
Thank you for taking your valuable time to post your review Arriane. We are glad to know that you had a delightful experience. We have noted your suggestion and we will forward it to the department concerned. We look forward to welcoming you again on your next visit at Makati Shangri-La, Manila. Sincerely, Your Makati Shangri-La, Manila Family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
9,6
Excepcional
ELIZABETH de Filipinas
Viaje en grupo
Suite Deluxe
2 noches en junio de 2018
Excellent”
Just 1 will be to install bidet.
Escrito el 16 junio 2018
Thank you for taking your valuable time to post your review Elizabeth. We are glad to know that you had a delightful experience. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. Your suggestion will be forwarded to the department concerned. We look forward to welcome you again on your next visit to Makati Shangri-La, Manila. Sincerely, Your Makati Shangri-La, Manila Family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
10,0
Excepcional
Rei de Japón
Familia con niños mayores
Deluxe
2 noches en mayo de 2018
Very great stay!!”
I love this hotel more than anything and it’s bear shopping mall as well, The staff, the rooms the location perfect! It’s just an old hotel so the architecture is pretty antique.
Escrito el 25 mayo 2018
Thank you for taking your valuable time to post your review Rei. We are glad to know that you had a delightful experience. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcome you again on your next visit to Makati Shangri-La, Manila. Sincerely, Your Makati Shangri-La, Manila Family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
7,2
Muy Bueno
Raymund de Filipinas
Familia con niños pequeños
Superior
2 noches en mayo de 2018
Muy Bueno”
The place were nice. Close to the Mall.. We stayed for 2 days.. Just a note: Please make sure your blanket, bed sheet or your room is properly cleaned/set-up. We requested to replace the linen/blanket on our 2nd day.. but we found out that the blanket and bedsheet were not replaced.. They just fold and fixed it to look like it was being replaced. The 2nd time I called the housekeeping dept, was the only time they really replaced the bedsheet/linen with a new one. Since it was also our anniversary, they told us that they will set up our room. But I was disappointed that when we come back, they just fold the blanket and thats it.. no surprise set up for our Anniversary. To be fair, they give us a wine and Anniversary cake for our celebration and we are thankful for that.
Escrito el 21 mayo 2018
Dear Raymund, I appreciate your feedback and sharing your experience at Makati Shangri-La. I sincerely apologize for all the shortcomings of our service staff. I have discussed these issues internally so we can further improve our service standards to you, our valued guest. I hope there will be other opportunities to visit us in the future and allow us to regain your trust. Sincerely, Your Makati Shangri-La, Manila family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
9,6
Excepcional
LAT de Filipinas
Familia con niños mayores
1 noche en abril de 2018
Very good”
The bathroom could use a little upgrade.
Escrito el 03 mayo 2018
Dear LAT, Thank you for the excellent rating. It was our pleasure to be of service and to ensure that you had nothing less than a grand experience with us. We look forward to welcoming you soon during your next visit to Manila. Sincerely, Your Makati Shangri-La, Manila Family
Respondida el 26 junio 2018
Makati Shangri-La Manila Hotel
12345
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